Best Pipe Repair Job in Raleigh NC

It was refreshing to work with a service provider who respects your time and makes every effort to be on time. This is what Justin did and, in addition, he takes the time to explain the issue and solution.

Jayk's was great to work with! Very easy to communicate with and get on the schedule. They were very professional, told me what to expect, and gave me a more than fair price for the work I needed done. They arrived on time and finished the project early. Will definitely recommend Jayk's to anyone who needs plumbing work done and will continue to use them in the future!

I had a water heater die in December. Joseph, the owner, came out personally and replaced it within 48 hours at a very reasonable price. He has integrity and efficiency and I will recommend him to everyone I know. His company name says it all, he treats others like he would expect to be treated.

I just had a horrible experience with Midtown Plumbing, LLC. They were scheduled for last Friday, which I had to cancel for medical reasons, and rescheduled and later confirmed for Tuesday. They showed up Monday, which the owner insisted wasn’t his fault because computer systems are man-made and make errors (after Amber the scheduler told me earlier that Monday’s appointment was the one I scheduled, despite confirmations for Tuesday).

The technician told me that it seemed to work out well on Monday because we already had the appointment for Tuesday. Amber, the scheduler, called and left a message for me Monday, right as the plumber left, to call to schedule completion of work, which — given that we had confirmed Tuesday already — I assumed was for the second bathroom in our house that was having trouble.

I didn’t get a chance to call her on Monday, because my entire day was messed up by the plumber coming on the wrong day, which the owner said again he was sorry that happened but computers make mistakes, continuing to blame the computer instead of accepting any responsibility for doing anything wrong.

Tuesday morning came and went. No one showed.

I called today and was told by Amber they couldn’t come out until Friday now (as we’ve had two tubs and two toilets clogged for our family of seven). I scheduled that because I knew it would be unlikely to have anyone else out before then because I would be starting fresh with a new plumber instead of simply trying to get work completed that had been scheduled for Tuesday. She said they couldn’t come Tuesday because I didn’t have a clear path to the bathroom for their equipment to pass through, and I explained (again) that I didn’t have that clear on Monday because they weren’t supposed to come on Monday but that the plumber said Tuesday would be fine as long as the path was clear, which I assured him it would be.

The owner insists all conversations were recorded, as a threat that I would be “legally responsible for anything I said” if I wrote a negative review. I hope they are recorded, because they support my record of events. He also said that because I was going to post an honest review about my experiences, he was canceling the already scheduled Friday appointment.

(He did offer to refer to me to a few other places, which I declined because I don’t want to work with anyone he would recommend after the poor service from him. But this indicates that he felt comfortable enough to refer me elsewhere, as he wasn’t comfortable working with me but felt fine connecting me with colleagues.)

I asked, “so you’re refusing to complete my service?” And he said yes because of all the “he said, she said” dismissing that everything I claimed was on record. I began to cry, and he laughed.

I have no doubt I would have been treated with more respect by the owner if I were a man, but my husband has been dead almost two years so having him call wasn’t an option.

Even if I’m misreading the misogyny, steer clear of Midtown. They seem fine at first, but they showed up on the wrong day, didn’t show up on the right day, and then canceled the rescheduled appointment (rescheduled from the day they didn’t come) because I complained.

Edited to add: at roughly the same time, in a seemingly coordinated effort a couple days after my review, several of the owners’ friends and clients left comments on my posts on multiple sites, many insulting and others calling me dramatic, dishonest, “hysterical,” and too emotional to understand plumbing. They’ve also made unfounded accusations of slander, once again threatening legal action where to legal misconduct has occurred. This says a lot about who they are as well.

We procured Daniel Brothers to complete our kitchen remodel. It took a little longer than we wanted it to, this was partially our own fault for picking kitchen hood that was hard to obtain, but Jacob and Slade did whatever was necessary to make the project right. I would definitely use them again for a future remodel due to their quality of work.

I've used Michael and Son for a few years now. I've never been particularly pleased or displeased with their service (see note about upselling below), but the convenience of their HVAC maintenance plans made it hard to switch elsewhere.They are always trying to upsell when they are there for regular maintenance, implying you need things from a couple hundred dollars to thousands.The last time I had a technician out for maintenance and to check on a smell when the AC kicks on, the tech had to be reminded to grab his tools after finishing, couldn't figure out which unit outside was mine, didn't plug the unit back in after completing work, and left paperwork around my yard. He also said he didn't find anything wrong that would cause a smell (and because of all the other issues he had, I doubt he checked).A few weeks later (leading up to today), I decided to give them another shot and scheduled an appointment online to see if they can diagnose the smell when the AC kicks on. The appointment time came and went. I called Michael and Son to see where the tech was, and the customer service rep apologized (she was very professional) and said that the Raleigh office does not offer that kind of service and that nobody will be coming to my house. Even she was confused as to why they would not only schedule it, but she was also confused why they did not let me know that nobody would come.I waited around all day -- on my day off -- and now need to schedule this service with someone else and take more time off.I won't be using Michael and Son again.

I called Axis Plumbing when my water heater failed in my attic, I needed to get this done quick! Joe found a way to get his crew out within hours, Mike and the guys did a great job in procuring the new heater and parts, and getting the manpower to get it up into the attic space, installing it, and keeping the area clean after they left. We'll be using them in the future!

Edwin was fantastic! He came out in the middle of the night to help us out. He was super nice and effective. Really appreciated his professionalism and thoroughness! Thanks, Edwin!

These guys are great! Very professional and friendly! Would recommend to anybody. I will be using them for any future needs.

Santy helped with a stove installation and did a great job. He worked quickly and was very professional. Will definitely use him again in the future when we need help with plumbing

Eric of E.B. Plumbing has done many repairs for us over several years, helping us with different types of repairs and installations. He is always professional and does high quality work for a fair price. I like how personable he is and how he explains what needed to be repaired or how to use the features on new equipment that has been installed. I also like how he provides recommendations for replacements so I know which would be the best toilet or faucet to buy. Today he replaced a bathtub faucet and a kitchen sink faucet for us. Everything was done quickly, works well, and looks great.

We had an emergency plumbing issue in our home, and we reached out to Plumbing Giant for help. We were very happy with the service that they provided - the plumber arrived early and was friendly, informative and competent. He was able to quickly assess the problem, which was a clogged drain, and he had the necessary equipment and spare parts.

Had a clog in my sewer main and these guys were out within the hour (at the end of the day) to fix this for me! Super quick, and very professional!

Richard and Paul are very thorough and meticulous. The re-install of our solar hot water panels is better than the original installation. Thank you for your care to do things well.

Straightforward and honest! Quick response and professional behavior! I will definitely be calling them for ALL my plumbing needs! Very competitive pricing as well. Highly recommend.

What a great experience. They gave me the quote, fixed the issue and was professional and yet straight to the point. No scare tactics of you need this, I may need to do this which leads to more $$.
Jason and Juan were friendly and very professional.

This is the best place ever to get your HVAC work completed from. I had an emergency issue with my unit leaking in my ceiling. Ben came out and fixed it very quickly and explained the issue to me. I felt confident the issues were fixed properly and the price was amazing. They're not there cheapest but not the most expensive. Great quality and very reasonable. I recommend them to everyone.