Best Air Conditioning Repair Services in Raleigh NC

Had a problem with one of our toilets which was just installed a few days ago by Home Depot. It turned out the new toilet wasn't deep enough, and we were going to have to swap out two toilet bowls in our home which would have been a considerable amount of money. I called Benjamin Franklin Plumbing and scheduled them to come on Monday. Joseph gave me an estimate over the phone so there would be no surprises. They were a bit early and sat in their truck. I mean whenever do service people arrive early! We let them in and Joseph inspected the toilets. After checking out the newly installed toilet, it was discovered the tank had not been properly tightened and was loose. Also the fill valve mechanism was over tightened and the piece had popped out which didn't allow the water to fill back up. Fixed that. Then the supply line was not tightened enough which would have caused a leak at some point. Home Depot also put the screws in upside down so the caps at the bottom of the bowl didn't go all the way down. By lowering the water level in the tank, it brought the water in the bowl to fill up about an inch or so less which solved our problem completely! So, they corrected all the problems and there was no need to swap the bowls! This saved us hundreds of dollars. The cost for the visit was extremely reasonable, and both Joseph and Chris were as helpful and professional as they could be. There are a great many plumbing companies to choose from, and I can honestly say we are so glad we called them! Bottom line, my family and I highly recommend Benjamin Franklin Plumbing!

Update: It became necessary to switch the toilets which was the original plan. Chris came over ON TIME and changed both bowls himself. He was so polite and professional. When it came time to pay, they deducted the amount from the last visit! My family was so surprised and grateful! Prompt professional, experienced and more than fairly priced! Benjamin Franklin Plumbing is exceptional and has excellent customer service! I am definitely recommending them to my friends and family.

I did recent bathroom addition and hired Your Service Professionals to do the job. First, Kevin was the plumber they assigned and he was great. This guy is funny, courteous, can do everything. I am very satisfied with the workmanship. Second, Dawn is the main office person that I dealt with. She was also very courteous and kept me informed of all the activities. Overall experience with Your Service Professionals is great. I would definitely recommend this company to others.

Horrible attitude of the dispatcher!! Just horrible!!!!!

Zac and Johnny were on time, professional, and courteous. They clearly explained everything they found and did. I would be pleased for them to provide service next time.

Always professional and courteous. Technian was prompt and knowledgeable. He explained everything he was going to do and did a thorough review of the process once completed. Complied with social distancing protocol and wore a mask. Highly recommend this company.

Kevin was hugely helpful, despite the system being complex, he went through multiple tests to locate the issue, he explained everything as he went. Very impressed with this company will be back.

Gabe was very professional while completing our winter maintenance. He gave us many good recommendations to implement to improve the efficiency of our units.

I had a toilet and sink installed and Charlie F. did a fantastic job. He of course installed the equipment but also made sure that it all operated at maximum performance. Then he gave us an education on how to maintain peak performance. Service like that is so important and valuable when you are remodeling a bathroom. Our home was built before 1940 too so it was not an easy job due to different ways of building back then. But Charlie was a pro working with all the challenges.

Many thanks for the excellent and reliable service to my heating system this past year. This company excelled all expectations today at customer service. I highly recommend them.

Do not use this company it is full of a bunch of thief’s

I am impressed with the level of professionalism, knowledge and friendliness of staff. They will be my go to going forward. Thomas was my technician, and he was not only knowledgeable, but he also took time to explain each step in the repair process. Highly recommend!

I have used Legacy three times now and received excellent service every time! Two times were for outside water line leaks covered by water line repair warranty via PSNC and the other was for small things in/outside. Liz in the office is always courteous and gives your request utmost attention. All the plumbers are highly knowledgeable, professional and efficient. In my 25+ years of home ownership, have used several plumbers. All were good, but would put this company at the top!

Mark came out after one of their licensed plumber (thanks Travis) to discuss our options to repair the horrible work another company did just a few months ago. Mark offered us several options so we could make the right decision for our family. I called in the morning and Air Experts staff were all so responsive and professional from my first call (thanks Vicky) to the two licensed plumbers that came out the same day! My water heater will be corrected on Wednesday. Great service! Thank you Air Experts for actually caring about my family.

SCAM ARTISTS DO NOT TRUST THIS COMPANY! They installed an HVAC system on my property, said they would pull permits, added thousands to put it up to code and (1) They DID NOT PULL PERMIT! so now I have an un-permitted HVAC system, (2) an un-permitted HVAC system will not be covered by the manufacturer's warranty, and (3) the $2,000 they charged me on top of the cost of the system to bring it up to code was FALSE - they made it up to take another $2,000 from me. They saw a middle aged, kind woman and thought they could scam her - well guess what? I am an attorney and I will NOT let you get away this!! This is criminal, fraudulent activity and negligence as well since you have installed something that I CANNOT have inspected! DO NOT TRUST THIS COMPANY.

Dave is great! He was on time, explained everything he was doing and completed the job quickly.