Best Water Tank Repair in Portland OR

Joe was helpful, professional, knowledgable, and friendly. His communication was great, and could assess my job and offer a quote quickly with a few specific pictures. I appreciated him encouraging questions, AND his prompt replies, even on weekends. His rates are very competitive, and I appreciate that since he works for himself, he isn't trying to run up the bill by selling you stuff you don't need, like technicians who work on commission for bigger companies might do.

Late review from an experience in October 2021. Charged us $900 for fixing a leaky pvc connector hub - fixed it in 10 mins and plumber said he was going to go out and sit in his truck since he “finished early”. So he did.. for about an hour and a half he sat in our driveway and ate a sandwich. 😭 maybe he was taking lunch? Idk either way it was very bad experience lol so we switched to mr rooters and have had great luck with them.

We utilized this company for a real estate transaction and they were able to scope out the sewers. However, when we asked them to also scope the rain drains we did not hear anything for several days. When we asked for a report they sent us a blurry hand drawn photo. After repeated requests for a report I finally called the office manager Cindi. Cindi did not know how to upload videos via e-mail nor had she checked any of her recent company e-mails. At this point David decided to very rudely respond back to myself and our realtor. Take your business elsewhere.

I used River City Environmental based on a recommendation and could not be more displeased with the service provided. I'm only giving 2 stars because the man who performed the service was kind. I was charged more than $500 to solely inspect a root problem; no actual work was done to help the issue. Then I was told the excavation team would be in touch. It has been 3 weeks and no one has bothered calling me - you can't even flush my toilet or use the laundry because of the overgrown roots - and today I received a charge to my credit card without even receiving an invoice. If you need a company that will respond and solve your issue quickly, go with OC drain. **UPDATE: The customer service team apologized and refunded part of the cost**

Avoid this outfit at all costs. They made a mistake on some of the finish work at my house and tried to charge me for the extra time. When I disputed it and hadn't issued payment for ONE DAY, they showed up at my house and turned off the water while I wasn't there! Horrid company and super rude. They wouldn't even put boots on or lay down tarps or anything while they worked in my home. That should've been my first indicator to not use them. Too late now. Again, super unprofessional and overall rude. Avoid at all costs.

Mario is amazing. Very easy to work with. Talks over the phone and tells you how things are in a way you can understand. In my case he came out to unplug the drain to the septic instead he helped us find out our septic tank and showed me that it was full and needed pumped. He didn’t even charge me for the trip although he certainly could have as his service was valuable. I highly recommend Smitty’s if you’re looking for a place where you can quickly get a response from a human who will treat you fairly and do very good work if you need it.

Gary may have a good personality, but he does not have enough knowledge and skills for such plumbing service, although he has been worked for relatively long time. After his first service a simple broken pipe in the crawlspace of my home finally lead to about $2000 repairing finished by another plumbing company. Very bad service that I have had so far. Strongly suggest not to call Gary for a similar service!!!

Abe was thorough, explained each step of the process, and gave us lots of tips to avoid future problems. He cleaned up thoroughly. Excellent work!

These guys came out very quickly, listened to what I wanted, and followed through with quick service at a very reasonable price. I'll be sure to use them again the future if and when I need this kind of service again.

I was very pleased with the repair Adrian Hanson did on my guest bath, tub faucet. Adrian showed up on time, repaired my seized faucet quickly and was very polite and personable. I will certainly use All Pro Plumbing again when I need plumbing work done.

Great work. Professional and quick. Justin Soares did great work.

Watched a power plumbing driver cut off someone because they didn't bother using their blinkers and watch them drive into the opposite lane so that they can bypass traffic to then get into a turn lane illegally clearly these are not the people you should trust to handle your plumbing if they can't handle basic drivers laws.

Craig Anderson Plumbing has always come through when the situation is challenging. Every person in the organization is very professional and upfront about their schedules and pricing. Once again, they came through and got us on the schedule. We understand working with the best means you might have to wait to get on the schedule and it is worth it. Thanks again CAP!

Bob Nichols was courteous, prompt at returning my calls and professional. He was able to fix all 3 of my plumbing problems in an hour, charging a very reasonable rate. I am very pleased with Nichols Plumbing and would highly recommend him to anyone needing a local plumber.

Things started out great. But ended in the worst experience I have ever had with someone doing work in my home, and left me feeling unsafe.

My husband set up the appointment and I was there alone with my two toddler-age kids when the two employees arrived. They were kind and congenial. In fact, one offered to show me how he installed something so I could do it myself on a different tub if desired. Great service. When the employee was finished, my husband called the employee with some questions about the bill. If you care, they were rate-related questions detailed below. If not, skip to next paragraph:

One question was about the rate we were charged being different than the rate agreed upon by phone beforehand (Which Paul, the boss, confirmed when he finally listened.) The second question was about how much time he was logging. He was charging us for time filling out the invoice, for example. (A previous plumber we used had the invoice and payment ready within sixty seconds. This plumber took 15 minutes out in the car after he finished the work. Seems nitpicky... but really adds up at $160 an hr. When you consider we are being charged for transportation time to the site, that means we are paying a total of $75 for time they are not doing plumbing work).

At the end of the conversation my husband asked to talk to Paul to verify the rate. Meanwhile, I had no idea what is going on, but within about sixty seconds into the phone conversation, I hear the employee downstairs yelling on the phone to my husband. I was upstairs in my bedroom with my two young children. The employee then called his boss and was ranting loudly about my husband as the employee walked up the stairs to my bedroom. At that point, this large male who was speaking loudly and aggressively was standing in my bedroom between me and the door, about five feet away from me and my children, both of whom were wide-eyed staring at the man yelling about my husband. I motioned and quietly asked him to please finish the conversation downstairs. He did not stop or move and instead said loudly into the phone Now they're both suddenly unsatisfied.

Honestly this is a major safety issue. The employee was so congenial and appropriate up until that point, and escalated so quickly that I wondered if he has an anger management issue. Here are a few rules that I should not have to tell you: Do not walk up the stairs to my bedroom while you're yelling on the phone. Do not stand in my bedroom, between me and the doorway while yelling on the phone. If a female with young children in tow, politely asks you (a stranger acting aggressively and unpredictably) to leave her bedroom, you say Oh my goodness, of course. You do not argue with her.

I probably wouldn't even be writing this review, if I had gotten a response from Paul (the boss and owner) that indicated he understood the gravity of the problem. Instead, Paul was defensive. His first response to me when I told him what was happening was settle down and then well yeah, he was upset because your husband wasn't paying the bill (This is not at all true. The employee told my husband he'd have to talk to Paul to verify what rate was quoted and then he hung up on my husband. There was no threat whatsoever of not paying, and Paul jumped to this conclusion before even talking to my husband.). Once I told Paul it would be really wise to just listen well and recognize that this is an important safety issue and that the employee needs to take responsibility for his actions regardless of whoever is making him mad on the phone, he finally said okay, okay, he understood and would reprimand the employee.

Frankly, it seemed pretty clear to me that Paul didn't see it as a serious issue. That is concerning. He was apparently more apologetic to my husband and said they have all be working really hard and are tired. I hope indeed this was an anomaly, but we won't be using them again and wouldn't recommend them.

Call the company for the first time a man answer the phone did not tell me the company name just said hello super standoffish I asked if he can come out to check out my home he said no he can’t I asked him if he can refer to anybody he said no and hung up on me super weird I would not recommend them