Power Plumbing

Their lunatic driver nearly ran me off the freeway today cutting me off going about 20 miles over the speed limit. Somebody needs to find that driver and let him know it is extremely dangerous to drive like that in traffic. Would never hire from a company like this.

We had to get our whole house repiped. I got several bids but most plumbers aren't big enough to do a whole house repipe or had too many extra steps to follow. The biggest plumber in the area who is used to getting all the bids wasn't forthcoming with all the information we needed to make a decision, and I felt bullied and pushed into doing more work than was actually needed (replacing piping that didn't need to be replaced that would have added $3,500 to the price of the job). Power Plumbing came referred by a friend, and I could tell they were different by how thorough the person was who came out to do the estimate. He went into the crawl space and inspected the whole house, noting precisely what did and didn't need to be replaced, so that he could do an accurate bid. While the bid wasn't lower in price, we felt like if anything went wrong while in the middle of the huge job, they would deal with it honestly, so we chose them.

The job took an entire week. Every day we left the house for work, during the day, the plumbers came in and worked while we were gone and were gone by the time we got home. Our water service was not interrupted during the time we were in the house. They also cleaned up after themselves like they weren't there at all, which was especially important because the entry to the crawl space is in my child's room and her room looked the same as how she left it.

A few years back we had had rodents in our crawl space; the guys found a bunch of dead ones in traps and one day took a bag and cleared them all out and basically cleaned our crawl space for us while they were working, as well.

Other plumbers stated that this type of job punches a bunch of holes in our drywall to get to the pipes but the plumbers only opened up one section of drywall behind the washer and did the rest through the crawl space, which I can imagine was more difficult than just going through the walls in the house. The damage to the walls was small enough and not in a visible location, so my husband can replace it without us needing to bring in someone to repair and paint a bunch of holes in the drywall. Other plumbers giving estimates had talked about us needing to bring tile people out to cut through tile so they could access the pipes, creating hundreds if not thousands of dollars more in damage just to get the basic work done.

Overall it was surprising how easy this major work was on our family and I was very happy with the choice to use Power Plumbing.

Very professional and on time. They know what their doing!

Crisha is absolutely wonderful at the front desk she was able to answer all of my questions and is very friendly!

Thank you Crisha for helping our company and being so prompt.

I was in dire need of my pipes getting cleaned and Aaron Tell all Tellet solved my problem. That guy knows how to lay some pipe. Ive never felt so satisfied, he upsized my pipes from 1.5 to 3. He definitely makes it clear that he is the best plumber at his shop.

I wish I could give a proper review of this company, but I can't even get them to call me back to schedule a time to take a look at the issue I'm having. I've tried twice now... both times I've called I've spoken to some very nice office ladies. but where's the follow-thru? My first call was routed to the person's voicemail that does estimates, I left a message, and 3 weeks later, still no call back. Second attempt, I requested a call back through their website, which they did same day, and I explained my situation again and said I had called before and never received a call back. She apologized and said I would definitely receive a call back this week. Well, it's the end of the week and no call back.. I'm so done trying to give them my business.

I called Power Plumbing with a pipe burst and flowing water under our house from the cold weather. Unfortunately, every other plumber was dealing with the same issue all around Portland due to below freezing temps. I was on the wait list with 10 plumbers till calling Power Plumbing. They were so helpful and showed compassion upon hearing my situation. Christine said they were also booked up till the next day but she would try one more option to see if she could help. Little did I know she had called the owner, and within minutes, his truck was pulling up to my house! He quickly discovered the problem and solved the problem within minutes. I will call Power Plumbing for all my future plumbing issues. They provided exceptional customer service and did it with urgency and a smile! Thank you Power Plumbing!

It's my dads work

Positive – Plumber performed good quality work.
Negatives – Low quote seemed great on initial inspection but final bill was > x3 quoted amount. Initial job inspection/quote did not properly scope the job resulting in plumber being dispatched without standard/required tools. Customer then charged for this error at $200/hr. to source necessary tools. In future will look elsewhere for a transparent, professional plumbing outfit who arrive prepared to perform work.

Our water would not stop running in the tub. I called nearly 30 places in town to get help and all but two were too busy to get us in today. The first company showed up, refused service unless we signed off that it was OK if they made the situation worse, and was going to charge $170/hour. Well, I am not dumb and I sent them away. I'd rather wait a day to use the water than work with someone like that. Just after I sent them away, the office of Power Plumbing called me back from my inquiry earlier in the day to let me know one plumber finished a bit early and could come take a look. Steve arrived and SAVED THE DAY! We have a 66 year old house with original plumbing and he not only stopped the flowing water but also stopped the leak that was there and fixed the ever-spinning water levers. AND he was so pleasant. Oh, and this was all done for less than the cost of one hour with the other company. Finally, my husband who works in commercial construction arrived home and said he loves Power Plumbing and uses them all the time on his jobs.

OK. I called them and left a message for a quote to replace the water main and sewer line to my home. A gal named Kristie responded to my inquiry and claimed that a technician would contact me by the end of the business day for the appointment and quote. The day ended and I never received a contact from anyone. I live directly behind their business location, approximately 600 feet away, less than 1 minutes driving time or a four minute walk. If this is their typical response time, then I can't imagine how much time would transpire if it were an emergency.

Thanks, but no thanks. I'll just find another local plumbing company that cares about responding in a timely manner.

Update as of 3-23-2021: You claim that you try to return calls within 1 full business day, however, how do you explain never returning my call? I waited three weeks without receiving a response from you before writing this review. Well Kristie, this is the only response I've ever received from you people and it's hardly a timely or direct method of responding to a customers inquiry. Next time try calling the customers home or cell phone instead of leaving an indirect lame response to a review left on YOUR website. Hey Kristie, if responding to a review that was generated three weeks after an inquiry qualifies as responding to a customer in a timely manner, then you and your project coordinator have alot to learn about customer service.

To clarify what occured in our conversation I NEVER claimed it was an emergency nor did I ever receive a return call from anyone at your business, that includes you and the service coordinator.......and I waited 3 weeks before posting this review. So don't cry foul for an event that NEVER occured, and to be clear, YOU guys NEVER responded to my inquiry and that's pathetic for any contractor busy or otherwise. I also NEVER said my project was an emergency, instead I expressed in the first paragraph of this review that I can't imagine how much time would transpire if it were an emergency because you idiots NEVER responded to my initial inquiry.

How dare you blame your incompetence on an exchange that NEVER occured. NOW YOU'RE DECEPTIVE....That's more pathetic and inexcusable than never responding to an inquiry. GOOD LUCK WITH THIS BUSINESS MODEL, YOU'LL DEFINITELY NEED IT.

Our upstairs shower would leak water through the garage ceiling, so a contractor friend recommended Power Plumbing. Aaron was our plumber and he diagnosed the problem and fixed it for us, something beyond my DIY skills for sure. The toilet downstairs was also making a rumbling sound, and he pointed out that the fill valve was at fault, so I was able to replace that myself. Finally, the master bath when filled with hot water would show small, black particles, and he unscrewed the faucet cap and removed a stuck piece of black crud. Recommended.

Warm and friendly small business plumbing outfit (I prefer small/medium businesses over bigger ones) that was recommended to me from a commercial plumber and I very pleased with my decision to have work done by this company, Linda emailed me the quote and receipt for my records and happy to say In the end, the quoted price was the same as the actual price.

Fast, friendly, and on budget

I can tell that Customer Service is there top Priority. I was tasked on Monday to get a plumber out to fix the water heater at work (no hot water employees had to take cold showers).... All of the other plumbing companies told me that they could not help until the the end of the week or some even told me that I would have to wait until the following Monday. Kristie at Power Plumbing took the challenge and got someone out right away. Adam was great he replaced the hot water heater, and fixed a few other problems. Power Plumbing will be my first choice to call in the future for work and for my personal home!!! They are by far the best company, and they have the best customer service....

I have to say I am quite disappointed with my experience with this company. I had some minor repairs that needed to be done and the guy came out and did it no problem. I was a bit irritated that the hourly rate wasn't detailed on my invoice, but they cleared that up with me. What REALLY upset me, was checking on the basement toilet after he left. I noticed that he had used the toilet, and there was still evidence that he did. I sent an email to the company letting them know that this was upsetting to me, and while I don't mind paying for travel time, I do mind paying for the plumber to use my toilets. It's been 4 days and no response.

I can not say enough good things about Power Plumbing! Reasonable prices, well-trained & qualified staff. Consistent quality service. They are my go-to plumber.

Adam has repeatedly done an amazing job for us! He was a referral from a family friend and I'm so thankful to have found him! Plumbing issues might be one of the most stressful situations to be in and after having a not-so-pleasant experience with another plumber I thought it might be impossible to find someone reliable, trustworthy and pleasant to work with. Adam and Power Plumbing have saved us twice now and beyond just doing quality work, he really goes above and beyond for customer service. I can't recommend enough!

Called on Tuesday and got a time slot for Friday. Laura called the next day and said they had someone free and they could come out today. Jake came out and did a fantastic job on a tough commercial plumbing problem problem another plumbing contractor did not want to handle. I could not be more pleased. Thank you Power Plumbing!

Thank You guys so much for getting out to my house after the snow and fixing my plumbing issue. With out a doubt top notch service.

recommended by port Melbourne Families on facebook I used power plumbing for a job replacing gas tops and sinks. Above and beyond, nothing was a problem. I will be a customer for life

Power Plumbing was recommended by our general contractor for a commercial plumbing installation. Their quote was lower than a competing quote, not because their work is lesser quality but because Mike found a more efficient way to tie the new drain into our existing system. The installation went very smoothly, despite the challenge of exposing pipes buried in a slab of concrete. Mike was efficient, on-time, and clearly knew what he was doing. We're now 9 months past the installation and the new service is working flawlessly. Couldn't be more pleased!

Waste of time and money
I had a Grohe tub faucet to instal. The Power plumber told me it could not be installed, materials were missing. I phoned another plumber - a good one after he left and send pictures of what I had and he said everything was there and it will be easy to instal. So, it cost me over $500 to have the Power Plumbing guy come out and look at what was needed, I ordered the Grohe faucet but he declined to instal it and he tore out the old faucet, something I could have done in an hour. This tear out and the inspection cost me over $500. I could have torn out the old faucet myself in an hour. If I had not phoned the other plumber and believed the Power plumber, I would have returned the Grohe faucet, waited several weeks (without a bath tub), and then spent another $500 or more for the Power Plumber to put this in. Experienced plumbers are worth the wait, don't use Power Plumbers!

Watched a power plumbing driver cut off someone because they didn't bother using their blinkers and watch them drive into the opposite lane so that they can bypass traffic to then get into a turn lane illegally clearly these are not the people you should trust to handle your plumbing if they can't handle basic drivers laws.

The work they did was actually good, just pay them ahead of time. We had services rendered yesterday at 3PM and my wife has been receiving calls threatening a lien on our house by 3PM today. Maybe I am wrong, but that seems A LITTLE DRASTIC after 24 hours...

Power Plumbing to the rescue! We had a nightmare scenario where a drain pipe had rotted out under the foundation of our house. The job entailed zipping open the foundation of our house and replacing the pipe that was buried under concrete. They were up front about scheduling concerns, and the folks that came out for the work were courteous and thoughtful throughout the whole process. The job got done quickly and at a really reasonable price, all things considered. Thanks again!

They know their business.

Plumber arrived early and was very personable and professional.

Carl is to main line plumbing what a surgeon is to the circulatory system. Since I had dug up the soil and lifted the culvert, he had the leak that I couldn't find and it's cause diagnosed in 10 minutes. Two treatment plans were offered for potential immediate fix and probable permanent fix. (Hope the Portland Water Bureau will be able to help me with a leakage rebate.) So thankful for his recent visit to bid the job. So fortunate he is in the area and so knowledgeable just like those at U of W who isolated the antibody to shutdown the virus a couple days goes. Carl brings hope, powerful hope to our community's aging infrastructure. If you need real help for a real repair this company has what it takes and is honest about it.

I work there so there might be a slight possibility that I'm biased😀

This Fall I had a leak in my water system. My home is 71 years old, and we still had a lot of galvanized pipes throughout the house, and this was the second leak I had experienced. My former plumbing company wasn’t doing small repair jobs any longer, but they referred me to Power Plumbing. I called Kristie in Customer Service and she was great. Steve came out to my house and did a great job repairing the leak. In the process he mentioned that his company could replace all of the galvanized piping with plastic piping, since it was reaching the end of its useful live. Carl came out and gave me a very competitive bid for the job, which I accepted. On a Tuesday Milo, Adam and Taylor showed up and they worked diligently over the next four days to complete the work. They were very pleasant to have around, they worked hard, cleaned up after themselves every night, and in the process improved the appearance of the water system and value of my home. I would recommend this company and their employees without reservation.

Great service and reasonable prices

Adam was highly recommended by friends and did not disappoint!

Recently used Power Plumbing to replace a toilet. Their office was responsive and scheduling was easy. Plumber arrived on time and did a great job. Final cost was as estimated over the phone during my initial call.

Just watched one of your driver's blow through a red light intersection on SE 174th/Division.

I have used Power Plumbing's services several times and each time I have been more than happy with the work done; everything from unclogging a drain to installing a fixture for me. The women in the service department are very friendly and knowledgeable, and if an event arises they don't know the answer to, they make sure to ask someone who does. My family always uses them and we will continue to do so in the future.

Power Plumbing has ignored my six messages, being told by anyone I reach in the office the owner will be getting back to me, for an itemized bill or explanation of charges. The bill was paid immediately and we are not arguing charges, but the guy was at my house for less than 40 minutes and we had a bill for over $300. All I have been requesting was an explanation of charges. It wasn't an emergency visit, not on a weekend or holiday, and when I asked the guy while he was leaving what the service charge just to come to the house was he replied I don't know the office takes care of that and left, also taking one of our moving blankets that we put on the floor so any water was caught. While they got the job done, and it was a simple job cleaning a clogged line, I would never use this company unless you know the price up front.

nice people only went to view the apartment

These guys are super heroes in my book. I hope I don't need them again soon but just in case I have them on speed dial. Highly recommended!

Always there for us. Great company.

This is the second time we have used Power Plumbing of Portland and plumber, Jim Crume. My rental home is 110 yrs. old with a water heater in a crawl space. This was an emergency situation as the cement retaining walls crashed along with several wooden beams. He had very little space, amongst electricians and Terra Firma crews, to stabilize the heater and attach to a new cement wall. I was amazed how he had to maneuver his torso around dirt with about 5 of clearance above his head. Now everything is up to code and working beautifully. He not only has a great personality but is very knowledgeable about old homes and everything plumbing. I would recommend Power Plumbing highly.

Power Plumbing to the rescue! My sister recommended them to me & they were available first thing the next morning! Great customer service & fast. AND when the City of Portland came out because of an issue with the main street valve - the City of Portland said they did my kitchen!. Of course they did. Super grateful for their expedient, efficient, affordable & professional work. Turned a super stressful situation in my home to a major relief. Thank you, Josh & Carl!

They are our go-to plumbing company. Knowledgeable and willing to work with you

Cake Siewell is the best! Ask for carl for sales service