Best Services Call in Portland OR

Portland Star Plumbing was easy to work with, prompt, and very professional. They fixed a long-standing problem (incorrectly plumbed utility sink). Both service technicians observed COVID guidelines and cleaned up after themselves. We we’re very pleased, and will be hiring them to do a big job—all the plumbing for a new, above-garage apartment—this spring!

We live in Milwaukie and had a major problem with rainwater overflow problems on our 140 ft. driveway which were impacting our neighbors! But thanks to a very quick response, by River City Environmental, a fast clean out of our 2 catch basins and installation of 2 catch basin debris screens our problem was fixed and we avoided a potential lawsuit.

Terry's quality of work sets the bar. He's my go-to guy for emergencies and new work that needs to be done. I want it done right, and I don't worry about that with him.

The service technician was exceedingly nice and quickly fixed the problem. I appreciated that he took the time to clean up after himself and explain the issue thoroughly.

Had a great experience with Steve. Very professional, timely and fairly priced. Will surely hire again.

It was great working with the team. They were very professional and cleaned up all the areas they worked in.

Dustin was friendly and thorough, and the prices for repair are reasonable. We have used Central before for a plumbing issue and they did a great job !

I used this company five years ago to replace my hot water tank and was super happy with the price and service. That was then... I called in early June because I needed some plumbing work done and was told they were very busy, so it would probably be July before they could do it and they'd call back with a date. Didn't happen, so I called back. Maybe August, but please send us a photo of your faucet. I did. Nothing, so I called back and heard about how busy they were but that they'd get back to me ASAP. It's now the last day of September. If this is how a returning customer is treated, well, you might want to think twice or three times about doing business with them.

We had an initial appointment and then decided to wait on the repair. They quoted us quite a bit and it wasn’t urgent. I decided to get it done, called two weeks ago and scheduled for today between 8 and 12. When I didn’t get a confirmation call I decided to call this morning and was told I didn’t have an appointment and that they never would have scheduled it without a signed contract. Nobody ever emailed me anything to sign and yes it was scheduled. When I initially called to schedule, I was told her computer was down and someone else would call me right back when she was off the phone. Nobody did and I called back the next day to be told that was weird and they wouldn’t have just not called back. Should have been a red flag but I stupidly went ahead and scheduled. The receptionist didn’t care and was very rude to me on the phone. I ended up hanging up and have another company coming out today. Don’t waste your time with this company.

I came home from vacation to a $1200 dollar water bill and a major leak. I called Pacific Crest, explained the situation, and Nick was able to come out same day.

Nick was able to quickly and thoroughly diagnose the situation and get it handled. He was clearly knowledgeable and also quite friendly. I didn't feel any pressure or that I was being taken advantage of.

At the end he even gave advice on negotiating my water bill with the city. I hope I don't need him for anything else but if I do he has a customer for life.

Jon from Rescue Rooter was fantastic! We had a toilet that was leaking…they came out same day, diagnosed the problem, went and bought the replacement parts and had the issue resolved in a short amount of time. Will use their services again and highly recommend.

I have been using Meticulous for years for everything from an emergency main repair to faucet installation and can't recommend them enough. Seth was here today to install a new spigot and he and his apprentice were professional and knowledgeable, and kept me apprised of everything. Every detail was addressed, even advising me on how to winterize it come winter. Thanks guys!

Simpson has been great to work with, from scheduling to estimating and final work being done. Couldn't be happier!

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11/26/2019
This is a family owned business and the owners and team members are THE very best. They did a repiping job on our 50-year old two-story house with 2500 square feet, 2.5 baths, kitchen, laundry room and three external spigots. They also repiped us clear out to the curb and the city hook-up (this should always be done but it is optional) and they did it without tearing up our entire yard. Upon completing this hook-up, Doug added a water-to-the-house shut-off valve inside our house -- now no need any longer to go out to front curb to turn off water. Needless to say, we were terrified -- the thought of what all this would entail was a bit overwhelming. But Doug and Lainie (owners) came to our home twice to go over everything with us to make sure we understood how the process would take place before we decided to proceed. They said it would take only two days for the whole process. We thought, Sure, uh-uhm! But true to their word, the job was completed in two days.
So much to say: just the nicest people to work with, they always covered their shoes when in the house, covered flooring where they were walking and working, really know their business, responded quickly to any emails/questions. Their customer service is outstanding. A week after job was completed we discovered a small drip in the bathtub. We emailed them late morning, they called us mid-afternoon, and Doug was here by mid-morning the next day to fix it.
Lainie and Doug, Gabe and Nick, if you read this, thank you so much for a job so well done. We very much enjoyed working with you. Almost hoping we have another plumbing issue soon!

Update: On Thurs., Dec. 19, we discovered a drip in the master bathroom shower and contacted Lainie and Doug via email. Within 10 mins Lainie texted and asked if they could come by that very evening. They were really booked up until the New Year and this would be their best option. They wanted to be sure everything related to the repiping was correct.
They arrived that evening and fixed the problem. Problem wasn't related to repiping but a piece of rust (from our old rusty pipes) had lodge in the cartridge of the valve not allowing the shower shut-off to completely shut off. They replaced the cartridge and everything has been fine since. The cost of this exceptional service -- a big fat ZERO. 😃

Called on Sunday afternoon with a broken water heater. New one was installed before noon on Monday. Ryan was super helpful on the phone getting our quote and getting us scheduled. I did have to hold about 15 minutes for one caller ahead of us, but it was well worth the wait. The next day Caleb was on time and professional and did a great job getting us hooked up. The installation looks clean and professional. The final price was a little more on Monday as we needed a new stand and opted for the addition of an emergency shut-off. I used their service through Home Depot because I wanted to use my Home Depot card to pay.