Best Water Supply in Plano TX

Showed up on time and knocked it out quick. Would recommend

Carlos stopped by within an hour of contacting his company and provided some recommendations to fix our problem. He provided a couple options and left the decision to us ( No hard sell). Carlos and his team arrived at 7 am the next day as we agreed and begun working. He completely replaced our main water line in the time he said and at the same price quoted. Would not hesitate to use Carlos for future jobs.

DO NOT WORK WITH THEM. THEY WILL TAKE YOUR MONEY AND OFFER YOU NO CHANCE OF GETTING IT BACK. THEY ARE STEALING FROM PEOPLE. I placed a deposit with them for work and canceled it 10 min later ($2000). They told me no problem on the phone and after 5 days of waiting for a refund they told me that they would not refund my money. This is flat out highway robbery. I more than understand if the work had been started or parts had been ordered. But the fact that they would not even consider refunding me and now showing me the terms of the contract is egregious. They need to be reported. DO NOT WORK WITH THEM.

This was the third time Jason came to the house. He is persistent in trying to find the problem, ordering parts (which turned out to be the wrong part). He was great to work with!

Recently both my shower faucet and shower head began to slowly leak continually after turning the shower off. Also there was some calcium & lime build-up on both the shower head and faucet. After some research I discovered that I probably needed to replace the gasket & spring kit and possibly the shower faucet cartridge. I contacted Thorough Plumbing regarding this issue and Jeffrey responded within a couple of hours even though this wasn't an emergency. Jeffrey assessed the issue and agreed that I needed a new shower gasket & spring kit to stop the leaking. As it turned out my shower system was so corroded with calcium & lime that my shower faucet / cartridge had to be cut off with a saw and totally replaced along with a new shower valve. Jeffrey was able to resolve the issue with all new shower system parts including a new shower faucet. Jeffrey was very professional, friendly and knowledgeable regarding my plumbing issue and took care of the problems within a few hours. He didn't make a big mess in or around my shower and cleaned up any and all debris that occurred while repairing the shower when the job was finished. I would highly recommend Jeffrey Baty with Thorough Plumbing for any plumbing issues as I will call him again with any future plumbing issues that come up. Thanks!

Fred arrived at our home on time. He was honest, profession and spent over an hour explaining what all needs to be done. I have never had a plummer explanation so detailed. Good job.

Last Sunday evening (Labor Day weekend), I called CPR because water from my air conditioning draining kept backing up due to a previous plumber blocking the drain pipe outlet when he installed a new sink in the bathroom. I had never done business with CPR before and Chad said he would be there in 20 minutes, which he was. Chad redid the bathroom sink drainage and now my AC drains properly. Extremely pleased with CPR. Willing to help a new customer on a holiday weekend at a reasonable price. Polite over the phone and on the job site. Will use them for my future plumbing needs. Many thanks again to Chad.

Friendly, courteous, excellent work ethics.
I could not be happier with my swimming pool main drain repair and the concrete repair matched the existing texture exactly.

I've had plumbing issues since moving into my home 3 years ago. This was the most thorough service that I've received. Nicholas, the technician did his due diligence and identified a serious issue that no other plumber had previously identified. Nicholas and the field manager presented the issue at hand, along with a cost estimate, they answered all of our questions and concerns.

Johnathon did an excellent job. He came in and found the issues immediately and took care of the problems.

Mike is great - super knowledgeable and got the job done right and quickly. I would call them again for any plumbing needs! Thanks so much!!

Kelvin serviced me today. I am elderly and sometimes taken advantage of. Kelvin was so kind and generous. He went above and beyond for me.

The plumber was simply amazing. They handled issues with my bathroom quickly without compromising efficiency and quality. Good job!

Jared inspected all sinks, drains, showers and tubs, researched our quirky tankless water heater to be sure it functions well, and fixed minor issues, so we can hand this house off to new owners next week without worry. He was GREAT. Explained everything, was thorough and knew what he was doing. O'Bryan's is definitely our go-to.

Worse service ever after I paid Bruce 1000 for so called outdoor irrigation leak. July 21 he made a big mess, said he would come out next to clean the mess as he never showed up, once he completed work sprinkler system didn't come on as he said its not working but he fixed the leak & how he should have charged me more. I had to ask for a receipt as the receipt shows a fake website to the TX State Board. I have reported him doing bad work. He can barely bend down & work is POOR/ I told him the leak is back and he said he would come out but never showed up and claimed he couldn't come til 3 weeks bc hes booked, called his business and his wife says it out of warranty. Nothing but shotty work and 1000.00 down the drain. .