Description
We are a local/family owned plumbing company. We strive to provide the best possible service for the most affordable price. We offer onsite estimates for residential customers. We look forward to assisting you with all of your plumbing needs. we can do repairs on Gas, Sewer, and Fresh water.
SERVICES
Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing pipe repair, Sewer repair, Shower installation, Shower repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, 24 Hours Emergency, Commercial Plumbing, Copper Line Replacement, Drain Backups, Drain Cleaning, Drain Cleaning Clean, Drain Lines, Free Camera Inspection, Gas Leaks, Home Inspections, Hot Water, Hydro Jetting, Install Pex Piping, Leak Location, New Home, New Home Inspections, Permanent Solution, Pex Piping, Plumbing Issue, Plumbing Systems, Pressure Testing, Repair And Replacement, Residential Plumbing, Running Water, Sewer And Drain Blockages, Sewer Line Camera Inspection Services, Sewer Line Replacement, Sewer Pipes, Slab Leak Repair, Slab Leaks, Small Leak, Toilets, Faucets & More, Under Slab Repair, Upgrading The Water System, Water Damage, Water Hammer, Water Leak Detection, Water Leak Location, Water Line Leaks, Water Line Repair, Water Line Replacement, Water Line Reroutes, Water Pipes, Water Pipes Underneath, Water Pressure, Water Supply, Water System,
Reviews
Melissa Oesterreicher
a year ago
Cindy Milligan
3 years ago
I was very happy with the service from DeWolfe's Affordable Plumbing. They replaced a toilet and an outside broken faucet. Mike did the work quickly, cleanly, and efficiently. I will use them again for my plumbing needs.
Best experience I've had dealing with a shower install.
Great communication, explaining everything as he went along.
Michelle Shanklin
a year ago
My experience was wonderful. Professional reasonable and came out the same day to help me. Could not ask for better Customer service.
Jeff ACKERMAN
3 years ago
Needed a quick repair on an outside spigot that I had managed to snap the stem off of. While on the phone to schedule an appointment, a plumber became available and was able to be at the house within the hour. Chris showed up and was able to quickly quote and repair, while educating me at the same time. Highly recommend DeWolfe and will use them for all future plumbing needs.
America First
6 years ago
Great job.
100% honest and quality work.
Perfect job! And good price too!
Affordable pricing and same day service! I had a line break for a washing machine. Travis came out the same day and had me fixed up in less an hour. I would recommend them and use them again for any of my plumbing needs. Overall a great experience!
Great service, right on time.. actually he called to do it before time and they offer discounts
Christine Smith
2 years ago
This will be my plumbing company of choice from here on out. I am so pleased with their responsiveness, value and friendliness. Came out same day to fix a leaking outside faucet before a severe cold snap. I wish I called them 9 years ago when I was ripped off by a chain plumbing company.
A great experience!
Brett Sappington
2 years ago
This company used to be really good. I had spent hundreds (thousands?) of dollars with them. Not sure what changed, but the increased number of low ratings is telling. Didn't show up when their dispatcher said that they would. (What is the point of arriving early if I don't know, you don't tell me in time to get there, and you don't call when you arrive?) When I call to find the answer, I get attitude and threatened that you will charge an additional service charge? (Yes, when you say that you are sorry that you misjudged the plumber's time of arrival but it's still my fault and threaten additional charges - yes, that is called attitude.) Maybe they have so much work that they don't need my business, but it seems a terrible way to treat a repeat customer.
While I am sure they will have some shiny, blame-the-client denial in response (as they apparently often do looking over recent reviews), you should save yourself some grief and time. Not going back. I recommend you call someone who will communicate as well as fix things.
>>>Following DeWolfe's response: Wow. Had you been waiting for 30 minutes (or even less), we would have met each other and none of this would be an issue. Come on, Chris. You had done good work for me before, and I would have preferred to use you again. No call when you arrived? You had my number. This could have been so easily avoided. The net is that DeWolfe's is good at plumbing but bad at communicating (and reading clocks, apparently).
Quality of work is good, but 'affordable' they are NOT! $695 for 25 min worth of work. No hourly rate quoted. LESSON LEARNED!!!
Very knowledgeable and professional. I’ve used a few plumbers in the area and these guys are great. Never had to call them back to fix any of their repairs. They are also extremely responsive and prompt. Up front pricing and cash/check discount is another plus
Donna Bucher
4 months ago
Melissa Michelson
3 years ago
Fantastic ultra fast response! Mike came out and fixed the leak less and 2 hors after I called. Good prices and great people. Exceedingly professional with solid protocols to keep everyone safe. 10 of 10
At 6:40 pm I noticed an existing leak by the outside shutoff valve, suddenly became steady and was flowing. I called DeWolfe's and they sent Michael out within less than a couple of hours. He arrived as promised, investigated the leak (in the dark!) and explained my options. We agreed on a plan, he had the guys out to excavate the next morning. He came shortly thereafter and the PRESTO, the leak was fixed before NOON!!! GREAT service, friendly and professional, and fair in pricing. I will definitely use them again!
Fantastic service and fast! Will always use DeWolfe's for my plumbing needs, highly recommended!
Denise Hinder
9 months ago
Excellent work. Reasonably priced.
I have been a customer for 6 years and every time the show up, they always educate me as they repair my issues. They work around my schedule and they give very realistic time frames for when they arrive. They are my go to contractor for plumbing issues.
Douglas Boyson
a year ago
Stephen Foote
7 years ago
We've called Dewolfe's on a number of occasions, and will continue to do so. Always friendly, courteous, and knowledgeable. The always do an excellent job.
We have used Dewolfes several times and have always been pleased with the quality of the work as well as the professional, friendly service. Now we won’t use any other plumbers.
The customer service was excellent. Chris and AJ were knowledgeable and very willing to take the time to explain everything to me. They also cleaned up everything and put all the grass back in place ( a miracle with all the water and mud) . I would use them again and I highly recommend them to anyone looking for a honest company with people who care and do the job.
Kathy Lybrand
7 years ago
Fast, friendly and courteous. Offered recommendations to prevent recurrence of issues.
Rosie Matthias
a year ago
I love these people, we've used them for years. Service is always good, response time is fast and the workmanship is excellent.
Nikita Dailey
2 years ago
Excellent food and service
Josef Goldwater
4 months ago
I needed to have my water heater drained. The plumber was friendly, courteous and knowledgeable. He performed the service and there were no issues. He answered my questions and asked if I wanted to schedule the service annually, which I agreed too. And I was able to use and online coupon. I was very pleased with the service.
We love this place. We got two free estimates on separate occasions and they were able to locate and remedy the issue quickly and efficiently both times. They are also polite, respectful, and up front with pricing (Chris and Mike were awesome). We recommend them 100%!!
I had water leaking into my front yard. It was the main line coming from the curb to the house, under a large oak tree. Mike suggested re-routing the new line around the tree rather than cutting the large roots and damaging the tree. They dug a trench and the new line was placed on the same day. The next morning, the trench was buried and clean up was perfect. They even filled a few holes I had created myself, plus washed off our walkway. Everything was efficient, professional, and priced within reason. I’ll definitely be using them again!
Responded quickly and came when they’d said they’d come and explained well; courteous😊
Knowledgeable, prompt and explained everything, every step of the way.
They were able to make it to my house the same day even though everyone else said it would take several days because of the city wide freeze.
Gloria Johnson
4 years ago
Great service!. Very helpful, explained everything and costs up front. Everything turned out great. i couldn't be more satisfied! Will definitely call company for any needs and ask for Michael.
Mark Niggemeyer
a year ago
Chris DeWolfe and his son are great! They came out on a Sunday, as they were in my area returning from another call, to replace my water heater and install modifications to the piping and relief pan/drain. While there, they also ran a camera down my sewer line to idenitfy a problem causing severe errosion to the soil under my driveway approach, sidewalk and driveway. I will always call DeWolfe Affordable Plumbing first, and would not want to use anyone else.
Warren Shepherd
2 years ago
Various times I've needed them over these last few years and have been pleased with the service, informative details they share when repairing, and almost always have been available for getting a quick appointment. Recommend highly!
Jim Provenzale
6 years ago
This is our second time using DeWolfe's and as expected I received the great service we received the first time. Thank you Travis Sewell!! We can now use our kitchen sink again!!
Calvin Mitchell
10 months ago
We've used DeWolfe's 3 to 5 times - Mike has come out each time. He gets the job done quickly and competently, tells me what's going on, what to watch for, and what needs to be done now versus what can probably wait. Actually got service within 2 hours this time too which was a pleasant surprise.
Have used DeWolfe's a number of times and will continue to do so. They are very responsive and do great work!
Adelina Cruz-Dykes
2 years ago
Nan Henderson
6 years ago
I love that I've never failed to get same day service. Travis is friendly, competent and responsible. I've had some negative experiences with more highly advertised companies. Very satisfied customer.
Knows nothing. Over charges. Don't use as he's a criminal
I have used this company several times and will not let anyone else touch a pipe in my house!! Owner and his son came over and gave us a quote to replace two water heaters in our house and while they were here they replaced faucet in downstairs bathroom. They do great work and are reasonably priced......you get what you pay for. Quality workmanship from a quality company.
We've used DeWolfe's plumbing twice and have very satisfied with the quality of their work. I would highly recommend them...Joe R
Craig McDonald
7 years ago
Great service. Travis was out today, and other than being a Ravens fan, he was superb. Travis communicated well, did the work professionally and cleaned up after he was done. I know a good plumbing company when partially into the job something changes and they didn't have to do everything they initially though and they told me about it and reduced the billing to accommodate for it. It's often hard to find an honest and honorable contractor, but I believe that DeWolfes Plumbing is that. Highly recommend, I will certainly be using them for all future plumbing needs.
Bill Lovelace
4 months ago
I first used DeWolfe about five years ago and have used them for all of my plumbing needs since then. I value their professional work and interaction. They are very responsive, keep their commitments, and are reasonably priced.
Susan Kinneer
3 years ago
DeWolfe's Affordable Plumbing really was affordable! There was no charge to come out for a free estimate, and the repair cost was reasonable. The plumber was friendly and professional. I will definitely recommend this honest plumber to my friends!
I needed my toilet replaced. Travis arrived on time and quickly installed the new toilet, cleaned everything up and hauled away the old toilet. I received different quotes and this was by far the best price. I am very satisfied and will use DeWolfe's Affordable Plumbing again...I highly recommend them.
They were able to get to my home very quickly and quickly diagnosed the problem. The technician (Mike) was diligent and explained what he was checking for me. It was clear that he wanted to confirm if we did in fact have a problem to avoid doing unnecessary expensive work. I will be calling these guys back for my next plumbing need.
Travis was perfect and fixed my long time issue fairly quickly... Highly recommend!!
Jason Belote
4 months ago
Great customer service, actually affordable, and very timely. Thanks, Travis.
DeWolfe Plumbing is a very, very good company! I would always highly recommend them without hesitation!! Mike with DeWolfe is very professional, knowledgeable, friendly, and very patient and courteous. He’s very passionate about his job and it really shows in his quality of work. He just recently replaced an old toilet in our home and he did an extremely fantastic job. You will not be disappointed with this company at all.
During DFW's artic blast I had a pipe burst and lost water for a entire week. Immediately called locals to get estimates no one came out to see the frozen pipe but did try to quote from photos. DeWolfe's affordable plumbing was the only company that replied they would come out. Long story short I still had to wait due to continue freezing, so i scheduled an appt for repair in the middle if the entire dfw calling with emergencies. Mike came as agreed and repaired pipe in record time. Oh I forgot to mention I have used them in the past and honesty was the same as before. please consider DeWolfe's plumbing.
On time and gave information.
Nichol Prince
2 years ago
I was very pleased with my service and the technician who helped me.
Avram Aumick
9 months ago
Mike Sawyer was very helpful. he was polite and quick. He looked at other areas we need to address in the future. on the invoice he quoted the recommendations.
Mike was awesome, very responsive and super professional!
Rose Capraro Foley
2 years ago
De Wolfe plumbing has always done a great job for us, and numerous repair projects. willing to come and quote the job, and take care of it then. Highly recommend. Mike has always been the repair man that has come here, it’s really worked out well.
Kristie Gardner-Bonner
2 years ago
We have had great experiences with DeWolfe Plumbing. Michael has replaced faucets in our home and he recently found why our garbage disposal was leaking that was installed by another company. Michael was extremely efficient and knowledgeable about plumbing. He’s always very friendly and courteous and he takes the time to explain plumbing issues. We highly recommend DeWolfe Plumbing. The office staff that schedules appointments are also very patient and efficient!!!
The two gentleman that work on my house were very hard workers very kind and respectable did an great job on fixing my water pipe issues.will recommend then to any needs an plumber like to thank them
Contacted DeWolfe's for an estimate on a leaky hose bib and they did the repair the same day. A couple other companies I had spoken too gave us a huge range for cost, and made the job sound like it would be very extensive, and that the faucet would need to be cut off an soldered from within the home, and they would not be responsible for the sheet rock or brick that was damaged. Mike was able to complete the work without evasive measures, and was very upfront and straightforward. I will definitely keep them in mind for future jobs, as I have had trouble finding fair and honest plumbing companies.
Aditya Varanasi
7 years ago
On time, fast and affordable. Recommended.
Tina Grimmer
5 months ago
Same day service for estimate within 2 hours. Then next day service on a Saturday to repair a hot water line leak and replace my water heater. Fast, friendly Service. They go above and beyond and prices are very reasonable. Nice family owned business. I highly recommend. And Jennifer in the office is also a joy to talk to as well and very helpful. Also used them again for another hot water line issue 6 months later and they were just as fast and did great work the same day.
Jorge Valadez
2 years ago
Never use them.
Chris Beshirs
9 months ago
I called DeWolfe’s Affordable Plumbing this morning about a low water pressure issue that had been a long struggle in my relatively recent new build. I was shocked when the dispatcher said that a plumber would be available this afternoon, and even more shocked after Chris arrived and quickly and thoroughly assessed the issue and recommended a solution that ultimately led to me not paying DeWolfe a dime. We did exactly what he suggested and it worked like a charm! Chris could have easily made up a billable problem, but instead took the time to listen and helped explain the suggested fix. DeWolfe’s is saved to my contacts now and will be my plumber of choice moving forward! Small town customer service with big city expertise, I definitely recommend Chris and his team. Thank you!!
DeWolfe has performed several repairs at my house over the years, and I’ve never been disappointed.
They’ve usually managed same-day appointments and repair for the jobs I’ve called them for (usually toilet repair).
The price is always reasonable, and the work is done quickly. They’re always first on my call list for plumbing repairs.
Great service. Came fast, worked quickly, left the house clean, and affordable, fair prices. There's not much more you can ask for. They are our plumber!
kylie hostrander
3 years ago
2nd time I’ve used Dewolfe’s! Honest and priced way under the competition!!! Best plumbing company around! Won’t be using anyone else in this house!!
The Hostrander family
Janette Newman
a year ago
Denise Munion
2 months ago
Buyer beware. I called for service. They wouldn’t come out unless I paid in full before they looked at the job. When I told him I would pay for it when it was done they hung up on me. HORRIBLE customer service scary company to do business with. Stay far away!
Update: the company’s reply was that they do not do service for free after hours! Here’s the deal- I NEVER ASKED FOR AFTER HOURS SERVICE AND I WAS NEVER ASKED IF THAT WAS WHAT I WANTED! I only called to ask for service. When I told him I wasn’t going to pay $600 before service was rendered FROM A COMPANY I HAD NEVER USED BEFORE, I WAS HUNG UP ON! I had no opportunity to discuss it further! Run for the hills and stay away. Deplorable behavior and bad customer service. Do not believe the company explanation! Like I said before buyer beware!
I have been a customer for many years now. They have always been extremely responsive, professional, and top notch customer service. In addition, the technicians always take the time to thoroughly explain their findings and recommendations. I would highly recommend them for any plumbing services needed.
Srinivas Tata
7 years ago
Prompt, quality service..
Easy to setup appointments, will definitely use again !!
They did a great job! Extremely professional, knowledgeable and very clearly explained what the problem was and what needed to be done. Would absolutely recommend!
It was a great experience. Didn’t feel pressured to do more than we felt like doing. Chris explained everything in detail and helped me understand what the problems were and how he would fix them.
Always have a great experience with De Wolfe Plumbing! Always take pride in their work and clean up what other plumbers messed up!
American Renovations
2 years ago
Great customer service in the office. Jennifer was extremely friendly and knowledgeable about the services they provided. The technician Mike that they sent out was nice as can be and down to earth. He was extremely fast and efficient at his job. We use DeWolfe Plumbing from now on 👍
Needed our water main connection to our outdoor irrigation connection replaced. They were able to do it same day and got it all done! It was so nice to have it fixed so promptly and the connections look great!! Thank you so much for a job well done!
Joseph Cleveland
2 years ago
Very polite and helpful. They took the time to go with me to Loews to select the correct faucet set at no additional charge. When the repair was completed, no additional cleanup was need on my part after the left. I recommend highly deWolfe Plumbing.
Salvador Perez
2 years ago
Mr. Dewolfe came out and explained to me my water heater repair options without any pressure to do the work immediately. He offered to come back when I was ready with a decision, but I was confident and comfortable with his explanation and estimate. I went ahead and had him replace my water heater. He was able to do the work same day, and he got it done very fast and updated the piping to code. We have used them before and every time they come out, they are very courteous and professional. I will definitely use them again for any future plumbing needs.
Fast, honest, fairly priced and Mike S did a fantastic job!
GREAT SERVICE! They took care of our plumbing issues in record time and under the estimated cost! Couldn't be happier with the service!
I highly recommend their service!
Ellis Steinfeldt
a year ago
My issue was a simple fix, but required a professional. I had it fixed within six hours of calling! The person who came out was professional and quickly offered a simple solution instead of making it seem more than it was. Highly recommend!
Robert Conley
2 years ago
Jaclyn McGuinness
3 years ago
Their arrival time was with in 2 hours of my call which far exceeded anyone else. (I had 2 no-shows before I contacted DeWolfe). They were able to quickly assess the situation and offer suggestions and alternatives. They knew the price schedule by heart, so I was never wondering “OMG how much will this cost?” We are landlords with 6 houses and 1 warehouse, so we need plumbers more often than most people. DeWolf far exceeded our expectations. Hire them!
Martha Jones
5 months ago
We have now used DeWolfe several times, since my parents recommended them. The service could not be better! They are HONEST, reliable, knowledgeable and kind people who know what they are doing. We even called them with a potential problem, which turned out to be nothing, thankfully, and they were very honest in telling us that and did not even charge us anything for coming to the house to check it out. You just don't find many companies anymore with such awesome customer service! Call them when you have a problem & I am pretty darn sure you will not be disappointed.
They have done a very good job for my grandma over the years. She absolutely loves them and recommends them to anyone else looking for a plumbing service.
Aaron Bustillos
4 years ago
Awesome service, dependable, and affordable!
Mike is extremely knowledgeable, and the cost is always more than fair. I've been using him for about 5 years. Sometimes he has come out and been able to fix the problem so quickly he didn't even charge for the trip. Expect A+ service when you use these guys.
Evan Allan Knapp
7 years ago
Great service, friendly, affordable
Installed a faucet and did a great job. They also did additional work that I asked them to do quickly and affordably.
timeofsilence
2 years ago
My parents had Mike from DeWolfe's come out and install a new toilet at their house recently. When I decided to buy a new toilet for my house I had the choice to have the big box store perform the install or call DeWolfe's. There was no doubt in my mind, I was calling DeWolfe's. Mike came out the same day. He removed the old toilet, installed the new one, and put the old toilet in the new toilets box (how many times can I say toilet?). We had him look at our upstairs toilet while he was here. I decided after his diagnosis that it was time to replace the upstairs toilet. So after about a week I bought another toilet and Mike came back out the next day and installed it. I highly recommend DeWolfe's.
Technician was knowledgeable, hard working and a pleasure to work with.
My wife said the technician stayed for a minute or two, told her that he would call me but never did. When I called the office mike told them that he had to wait too long for my wife to answer the door. So I guess he was upset and didn't call me. No using these guy's.
Mike does complete service and repair each time he visits. I always go to DeWolfe's when I need a plumber.
Tanuja Karmilla
7 years ago
Travis came on-time and fixed the plumbing leak very quickly. Excellent service.
Terri Pittman
2 years ago
DeWolfes Affordable answers the phone right away and can get service out pretty quickly. Staff is very friendly and respects your home. They are and will be my go to service of choice.highly recommend
Rhonda Burton
2 years ago
This plumbing service is the best with whom I have done business. Very honest and straightforward and, above all, extremely fair. I highly recommend.
Kenyatta Adams
6 years ago
This is the second plumber we called out to my mother-in-law's home for a leak in the kitchen, the first plumber charged quit a bit of money to snake a line and exchange a small part under the sink and the problem was still present. DeWolfe's came out and within minutes found a severely corroded drain pipe inside the wall. The plumber took his time, replaced the damaged portion of pipe and cleaned up behind the work. We couldn't be more pleased with the professionalism and courteous nature of the plumber as well as his quick diagnosis of the issue and repair. We will definitely use them again!
Called DeWolfe company after experiencing a leak I couldn't identify. They came in same day and identify the issue immediately. What made them standout above others I had called was the 'free estimate; vs hundreds of dollars other were charging. Chris was straight-forward and explain where leak is coming from and resolved the issue! Will use them again!!!
Super fast, cheap, and very nice employees
Julie Johnson
2 years ago
Great experience with DeWolfe's! We'd been calling around all weekend to try and find someone who could come out and fix a plumbing issue that left us without water for two days due to a clog that caused some major flooding whenever we flushed a toilet. Finally we were told that we were unlikely to find anyone to come on the weekend because our issue wasn't considered an emergency.
Anyway, we left messages with several companies on Sunday in hopes someone would be able to come out on Monday. DeWolfe's gave us a call back first thing and said they'd be out between 8:00 and 10:00 am. Travis from DeWolfe's arrived at 9:00 and fixed the issue in about 45 minutes and at a super reasonable rate. Definitely recommended, and if we run into any other plumbing issues in the future we'll use them again!
You guys are great except for you tend to leave a mess afterwards. Recently had cement mix working on an outside fixture left on our deck and then it rained and then hardened in the sun and we had to use a power washer to remove it.
Excellent response time to my call, quick fix, and reasonable prices!!! DeWolfe will be my plumber for life!
Andrea Castro
6 years ago
Travis Sewell did a great job. He was personable & fixed things quickly. We appreciate the help!
I had a blockage in the pipe leading from my bathroom to my septic tank. I was grateful they were able to send a plumber out within a few hours. The work was professional and thorough. Also got some good information from Michael on how to prevent this from happening again. Adding this business to my go-to list of local trades.
Jennifer DeVlugt
2 years ago
Geof McClanahan
a year ago
I had a leaking valve in my laundry room and the pipe fitting was inside the wall. Found it at 4pm on a Friday. I saw good reviews for DeWolfe and called them. Luckily they had someone available at 5. They got the repair done and did the install the proper way with the valve and fitting accessible outside the wall. The repair was done well and their promptness really helped me as i was closing on the sale of my house in a week.
Came recommended by a neighbor and sooo glad! Water pipe burst in my front yard- turned out to be a poorly executed previous repair. They did a hell of a job. Explained every issue along the way and even camera the line to make sure all was good. Highly recommend, from a future repeat customer.
mike calderon
2 years ago
Mike got in and took care of the problem quickly and efficiently. He's a true professional. The cost was much less than l was expecting. I will use DeWolfe's again.
Great company - fast service, reasonable prices. Have used this company twice and had consistently friendly & professional service. Callbacks can be a little slow, and both visits they had to leave to get additional parts, but I still consider them to be a fantastic value and will use them again.
We had a gas meter and line that was being obstructed by our tree in the back yard and if gone any longer would have caused big problems for us and the neighborhood. We have had Mike come out before and fix our upstairs bathroom sinks so we called DeWolfe's on being able to fix this issue. Mike came out, inspected the work needed and got his crew out there the same day. He coordinated with the City of Richardson to get the inspector to come out and within a days time we had a new line and meter relocated and installed and passed code. Our only issue was with Atmos and coordinating with them. If you need plumbing work or any of the services they provide, I highly recommend.
Jeffrey Poxon
2 years ago
They showed up on time, replaced a frozen hose faucet and were very reasonable.
Great guys and great work!
Great service, great people
I actually did not end up using this company but within minutes of leaving a message a man on the other line gave me a call back very quickly and explained that he would not be able to get to me because he had surgery I'm very appreciative of this quick response good customer service is hard to come by nowadays
City shut off water to the house on a Friday afternoon under suspicion of a leak, thank goodness they did but had a house full of people about to go into the weekend with no water. DeWolfe's was able to come out that afternoon, find that the leak was in the sprinkler system and shut it off while reopening water to the house. Had a pleasant experience all around from calling in the request to the moment he left. Thank you, I will definitely be calling again!
Dorothee Honhon
a year ago
Very good work. Reliable and available. I highly recommend Mike and his team.
Grayson Bolin
2 years ago
We had a mainline stoppage that happened at 8 pm. We reached out and they were there less than 40 mins later. Michael was the plumber that was sent. He did a great job and filled me in about what was going on and how to prevent it from happening again. Also very affordable, half the price of other plumbers we called. Thank your DeWolfe!
Chris came out identified the clean out and found roots growing in my main line which caused a backup. He showed me video of the problem and fixed it right then. Great service
Chris and his son installed a water heater for me. They worked quickly and the price was reasonable. Plumbing work is expensive, but I felt like I got a good deal. Will definitely have them out for other work as well. Happy I was able to support a local business in Wylie. Highly recommended.
Is it possible to give 0 stars? Because 1 star is 1 too many. This is by far the worst company I have ever done business with. And I don't mean just contractors, I mean any company...ever! Make sure you read all of the negative reviews on this company before you decide to use them. You will notice a similar pattern which will give you some insight into how this company treats their customers and do not honor their so called 1 year warranty. Mike came to my house to quote my wife a price for installing a bathtub, moving the p-trap and rough in and trim out of plumbing. He quoted us a price of $2100 and we agreed to that price. This price included a $200 charge for returning to install a single handle shower valve. My wife asked Mike if he will be completing the work that day and he said he will have to come back the next day because he did not have any mortar on him. The next day Mike installed the bathtub and plumbing. After the work was completed, Mike told my wife that there was a gap between the left side of the bathtub and the wall. He stated it would not be a problem and we just need to put a piece of backer board in that space. When I came home from work and saw the bathtub I was really dissatisfied with the work. When my contractor came over to finish the work, he said he couldn't finish the shower walls because the bathtub is not level and is causing the walls to not line up right. He also stated that the gap will cause issues with the trim work that we wanted done. I immediately called DeWolfe's that day and left a message asking for someone to come out and look at the problem we were having. Two days later around 8:15pm, Mike came back to look at the bathtub. I explained to him and showed him with a bubble level that the tub was not level. I also told him that I was dissatisfied with the gap. He stated he installed the bathtub correctly. I showed him the manufacturer's instructions stating that a mortar or leveling compound is to be used on the floor to ensure the tub is level. The manual also states there should not be more than a 1/8 gap between the tub flanges and the studs. Despite this he said the tub was installed correctly and blamed it on my floor and the fact that I have an old house. He then tried to convince me to spend even more money and tile the shower area. Of course I was not on board with that idea since it involved spending more money to cover up his mistake. I made it clear to him that I would like the problem fixed or receive a partial refund for the bathtub install. Mike then walked out of my house without saying anything. I was surprised by his arrogance and lack of professionalism. About 15 minutes later Chris called. (I'm assuming he's the manager or owner) We discussed the problem at further length. He stated that the tub was installed correctly, although he himself never came to my house to look at the tub. Chris stated that the tub was not level because my floor was not level and that I needed to replace my floor. I asked why this was not brought up before installing the tub. I did not receive an answer to this question. I explained to Chris what the instructions say about using a mortar or leveling compound to level the floor. Chris said that it wasn't used because it can't be used on wood. I could only laugh because this is false. Leveling compound can be used on all common surfaces including wood. Chris refused to level the tub and denied my request for a partial refund. I told him I would leave a negative review since I was not satisfied with his work and he would not honor his guarantee. He then accused me of threatening him and told me my one year guarantee was null and void and then hung up on me. Despite his shocking unprofessional and childish behavior, I found the statement about the warranty being null and void humorous. It was obvious he wasn't going to honor his guarantee. They still have not returned the $200 for the single handle shower valve that was never completed.
Fantastic experience. Travis was out to our new home faster than even we were prepared for as the gas was still off. He made quick honest assessments and presented a fair estimate for work to be completed. We had the gas on next day and he even made the effort to arrive early and get the job done. He installed a new water heater and addressed related safety issues we discovered during inspection as well as a few minor details that needed attention. All the work was done in hours and he was most pleasant and professional. We hope NOT to need anything else as far as plumbing for some time but if we do we will most certainly be calling Dewolfe's again!
Jacqueline Carley
4 years ago
Came super fast and was very flexible. When the original person was unable to come to my house when expected due to a job taking longer than expected, they called to let me know that someone else would be there to ensure that my time wasn't wasted and that the job would be done when originally planned. They also quoted me BEFORE starting any work. Customer service was excellent.
I have used them for the last 5 years plus at my home and my office. I highly recommend them!
Ruben Reveles
7 years ago
Great response when I called DeWolfe's for a dishwater draining problem. Tech, Travis came next day and promptly diagnosed the problem and fixed it for us. We highly recommend DeWolfe Affordable Plumbing to anyone needing plumbing servicing.
Jessica Johnson
2 years ago
Very informative and courteous guys. They really helped us out in a desperate time!
Had 2 toilets that were constantly running. After 16 years of use it was time to have them rebuilt. Water supply shut off valve, supply tube, gaskets, flapper, and the toilet fill valve. Michael was prompt, explained very clearly what my options were, quick to repair both. I know the repairs will make a huge difference in our water bill. Bottom line...Highly Recommend, and thanks again.
Worst plumber on the planet ...
Shows up and does work without quote. Charged almost $700 for 2.5 hours of work.
I called Monday morning just to ask exactly what I paid for that came out to almost $280 per hour.
Instead of answering, they called me a liar claiming the plumber has been with us 15 years and NEVER does work without a written quote being approved up front. NOT TRUE.
They yelled at me, called me a liar, cussed at me, and hung up on me.
LATER THAT DAY (after the plumber checked in), they called to apologize and offered a $150 credit for our next need.
TWO MONTHS LATER we called to use that credit but we were shocked again! That credit is only valid if we remove the negative (honest) Angie's List review. We are not doing that. its an honest review. So they replied in telling us that they would not give us the credit and would not work for us.
These people have no integrity and no ethics!
I have used DeWolfe's service two times now and they have earned my loyalty!
Prompt, professional, thorough, and quality workmanship!
Travis Sewell demonstrated a high degree of professionalism and technical ability!
Dianne Finkel
9 months ago
My outside buried pipe coming from the water meter sprang a leak and the water company shut my water off. This company charged $500 less than the company recommended by the water company. He fixed the leak after dark and did not charge extra. They even have a coupon on their website for 10% off for first time customers. The plumber did a great job and turned the water back on when he completed the repair.
jenny johnson
2 years ago
I called DeWolfe's for my job. Water running frm under the toilets tubs backed up and a leaky faucet. Mike came fixed all of it quickly cleaned up some mess and gave us a very fair price for all he did. Lov this company i will always use them and share there information they are fast and fair cant ask for more thank you so much
Michelle Tyson
4 years ago
I had a great experience. They were efficient, worked with us since we were out of town, and explained everything in detail. Plumbers are never cheap, but the price was better than I've experienced in the past, and it turned out being less than the estimate. They were striaghtforward and easy to work with! I will definitely be using them in the future! Thanks guys!
Very pleased with the service. Jamie gave me all the information I needed up front, and Mike explained for me clearly what my problem was, and gave me several options as how to address it. He did the work quickly and unobtrusively, was friendly and personable. I'll call DeWolfe's again for plumbing issues.
I had a break in my water line to my house and it had created quite a muddy mess. Another problem is that I discovered the problem late in the day around 6pm. I called a plumber that I had used in the past but they didn't answer the phone because they were closed. I called DeWolfe's because they posted their hours until 8pm. That was nice. The lady answered the phone and I explained my problem. She was very nice and friendly. I told her it looked like a slow leak to me so I could probably wait for someone to come out the next day. I just wanted to get on the schedule as soon as I could. She had an opening for 11am the next day with Chris. The next day I got a call from Chris about 2 hours early and he said he was on his way. He was very courteous when he arrived and looked at my situation. He through some quotes out that seemed reasonable to be and proceeded to fix the leak. After he got through he said the problem wasn't as bad as he thought so he wasn't going to charge me as much as the original quote. That pleased me. We even discussed some additional work I might have done in the future. Overall, I am very pleased and I have found a new, reliable plumber. Thank you, Chris and DeWolfe's Affordable Plumbing!
Michelle Castillo
2 years ago
Great customer service…they were knowledgeable and took the time to find the real problem and fixed it all the same day. We will definitely be using them again.
I had an issue with getting our washing machine installed and the hot water not working. DeWolfe came out and fixed it within a matter of 10 minutes. Great service and price!
Wendy Barer Peters
5 years ago
Just an awesome experience. From the minute my call was answered to scheduling next day service. Chris is the ultimate professional,. Appreciated him calling to advise he was 10 minutes out from my home. He provided an estimate as promised (no obligation) and was able to provide resolution immediately.
Loved that this is a family owned business. Kudos for bringing his son with him. Great teaching moment.
Hayrulla Bekmuradov
4 years ago
We had Michael today with a water leakage problem in our kitchen island pipe and valves, he came on time, in one shot found the issue, cut the sheetrock, fixed the problem like a professional. He left the house cleaning the mess, after his fix everything worked normal as before like nothing happened there. Price was reasonable and he was very informative and kind. Definitely use his service and recommend his company for plumbing needs. Thank you Mike.
Barry Bahadoorsingh
a year ago
We used DeWolfe to replace our in outside faucet that was leaking and also the find and fix a natural gas line leak. Communication, work and price were all good so I would recommend them.
Dallas Gingles
2 years ago
Jesica Milbery
6 years ago
Terry Robison
2 years ago
Mike really took care of my plumbing issues quickly and courteously.
Emily Sauceda
2 years ago
Great experience finding the source of our blockage!
David McCandless
2 years ago
I got a free estimate for a clogged main line snake out. I appreciated how quickly they arrived and the $50 Groupon discount available. They said they’d have to get on my roof because they couldn’t find clean out pipes and said it would cost $600. I went with Roto Rooter, who charged $450. If there weren’t a pandemic going on I would have stayed with friends and waited on the much cheaper price and trusted service of my friend’s company, Texas Plumbing Solutions.
Jenna Parrish
9 months ago
They were at my house and done with repairs in less than a couple hours. Mike was professional and knowledgeable. I will absolutely use them again when needed.
Fast service, prompt, great customer service. Would recommend!
Mike exceeded my expectations. He was very knowledgeable and efficient. As soon as he got to my home, he identified the issue and provided a very fair quote for the repairs. Once approved, Mike finished the job in no time and made sure the repairs did the trick!
He even went out of his way to answer and even solve some of my other plumbing pains around the house.
I highly recommend using Mike at DeWolfe’s!
Marilyn Rojas (Marilyn Aldana)
2 years ago
Malcolm Austin
2 years ago
Tassia Townsley
7 years ago
Good at first, thought I was going to be taken care of even earlier than my appointment but then hours went by and no call..... Finally I called them and was told he called me multiple times and came to my house twice, that was not the case. I had not a single missed call my friend was there and said no one knocked so I told them it was an emergency, I literally had water squirting out of the wall, and that it needed to be done tonight!!! They proceeded to tell me that wasn't possible and it was my fault for not answering he phone/door!!! So basically they lied to my face and just didn't show up!!!!
We have used DeWolfe's numerous times for various plumbing issues. They are always on time, courteous, professional, and knowledgable. Their pricing is always fair. I love the fact they are all so dog friendly too! They are always our first choice for sound plumbing repairs! I highly recommend them without hesitation!
Kim Stockberger
2 years ago
We had an emergency during a flood so everyone was looking for a plumber. They came out 12 hours after I called. They found the least invasive solution and worked with us on cost. They treated us like family. I will use them again.
Javid Valisoy
6 months ago
This guy is a scam, he’ll try to buy a service from you but not pay for it. STAY AWAY FROM HIM!
Came early and same day appointment. More expensive than most. They came and then quoted a price when only one other plumber returned my call after DeWolfe's showed up.
Michael Sawyer
4 months ago
My husband tried to replace a handle in our bathtub but, because it’s 30 years old, it broke off into the wall. I left a message Sunday afternoon and they had someone here by 9:30am Monday morning. So fast and reasonably priced! Would absolutely recommend them and will be using them in the future!!
Great, friendly, affordable and reliable service! Wouldn't call anyone else!!
Left a review: Polite on the phone, and quick on the site, but did not do 1 thing asked of them, instead did whatever they wanted to do instead (countermanding my instructions) that met none of the clearly communicated job specifications. Zero listening skills, attempted to charge me double the quoted cost for making matters worse. Then fled the job site, leaving a mess behind, refusing to answer multiple phone calls. This was too simple of a job to botch this badly. My experience was a textbook example of resisting the customer instead of simply listening and serving them.
Scott Oppenlander
3 years ago
Left multiple voice mails and never received a call back. Sad because they were extremely well reviewed in local Facebook groups as honest and reasonably priced Guess they have enough work.
Edited in response to owner's reply: I left voice mails on 11/23 and 11/25 stating that I was looking for a quote on the installation of a utility sink in my laundry room.
Chance Anderson
7 months ago
Very displeased with the amount I was charged for a VERY small job. They charged me $500 to cap two pex lines. I called them this morning and told them I had a tub faucet that was leaking at the base. They came out confirmed the problem and told me it would be $500 to cap the two pex lines. I said that sounds extremely expense for two small threaded connections. The tech said that $1000 would not be unreasonable in a very rude tone. He then threatened me with leaving it uncapped and not resolving the problem at all and still would charge $300 to look at the problem (even though they advertise a free trip charge). This is the 4th time I have had these guys out over a 2 year period. They were respectful and fair years ago. The last 2 trips were very negative experiences. They have gotten very greedy and arrogant. I had no choice but to authorize the repair and they knew it. Taking my business elsewhere.
*The response left below from the owner contians alot of false information. Seems they try to shame negative reviewers into deleting their posts. To spew negative and un true information about a cusotmer seems to be the lowest of the low. Be wary as I am sure most people would just delete their negative review to protect their name from being dragged through the mud. If you read the 1 stars which there are many it seems to be a trend with this company. Buyer BEWARE!
DeWolfe's is awesome. I was able to call in at 8am this morning and service completed at 10:20am. Easy, fast and efficient! Travis, my technician was an extra bonus! Travis was professional and provided excellent service experience. I would totally recommend them to anyone
Sandra McFatridge
2 years ago
Quick response and work. Problem was quickly resolved, with price quoted up front. Would use again.
Great service knowledge thanks. And very professional thank you.
Ashley Clayton
6 years ago
I highly recommend DeWolfe's Affordable Plumbing. Travis came on time and explained the different possible fixes. He completely the service quickly and everything is looking good! I will use DeWolfe's again.
angel It is what it is
4 years ago
Quick and easy to set up the appointment. Mike came out on time and properly installed the outdoor Amit freeze faucet for us. Very happy with the results.
Michael was very professional. Communciation was great and the job got done correctly the first time. I would not hesitate again to use DeWolfe's Affordable Plumbing.
Excellent service by Mike was very knowledgeable
Lupita Brador
2 years ago
I used DeWolfe's Affordable Plumbing for the first time and I was very impressed by the professionalism.
We felt at ease while were explaining everything to me . l felt they had my best interest in mind the entire time .
Elaine Schulte
6 years ago
Fast, friendly, affordable, what more could you ask for? Travis came early for the appointment time, calling me first to make sure it was okay, cleared my stoppage in record time and even gave me a discount because it went so quick! I will definitely use them again!
This is the first time I have had to use a Plumber and what a GREAT recommendation from the BBB!!! They are very good at what they do and will talk you through what they are doing. Recommended highly!!! Thanks :-)
Tom Wakefield
10 months ago
Good service. Fast, accurate, complete.
Mike was professional and friendly
I have used DeWolfes multiple times over the past 5 yrs. They are always very professional, upfront with me on costs of repairs which are always fair and affordable, always give me options to consider and thorough in their work!
Richard Hagar
2 years ago
Quality work at a good fair price.
We had an outdoor faucet lock up. I called to schedule an appointment and was pleasantly surprised to find the service technician was able to come before noon the same day. The gentleman who came out was very professional and friendly. He explained things well and completed the job in a timely manner. I would definitely recommend DeWolfe’s Affordable Plumbing.
Chris DeWolfe came and fixed our clogged sink. He came over right away got it fixed quickly, and it was no easy task. Do not use draino, call the professionals DeWolfe plumbing.
Kimera Conklin
a year ago
Marc Quarles
10 months ago
Lighting Bolt81
2 years ago
Libbi Stovall
6 years ago
Came out fast and did a great job .
I worked with Chris and he saved what's left of my house. My toilet was overflowing with sewage water running all over the house. He unplugged the toilet, replaced parts inside and outside the toilet. He was AWESOME!! This was a traumatic experience and he was able to calm down an hysterical woman!! People of Allen, when you have an emergency call DeWolf Plumbing!! Service was quick, and professional!!
I had a great experience with this company. They came out same-day to repair a hot water heater, and were very professional and informative. I’ll definitely use them again for any plumbing issues or needs!
This family was outstanding for us! Our landlord allowed a leak for 16 days as he tried to nickel and dime every quote he got. He finally let these folks come back. They were supposed to come by tomorrow morning, but happened to be in the area so they decided to come see if we were good with them doing it now. They stated that they remembered being out 14 days earlier and felt it wrong for us to wait. They worked hard into darkness, fixed the issue and communicated well the whole time. I would hire them anytime and truly recommend for anybody! Not sure about price, but my cheap landlord brought them out so they have to be priced well! Regardless, their professionalism and customer-centric service would be worth whatever the charge. Thanks guys!
CHRISTOPHER MORRIS
4 years ago
DeWolfe Plumbing came back and acknowledge the confusion that led to the misunderstanding and wanted to take another look at my plumbing issue. Chris (from DeWolfe) was very informative and saw a easier fix for my issue. As the consumer I was very happy with the quick, effective and efficient service. I even got a apology...something you do not see from companies these days. They will be in the directory for my next project.
Suzanne Sacco
4 years ago
Michael Sawyer was my technician. Much more affordable than plumbers I've used in the past, they did not try to up sell me on any unnecessary work. I called and was seen same day and the work was completed quickly. Great service and I will be using them again.
Jamie Robinson
5 years ago
We recently had an addition built on our home with a new bathroom and laundry room installed, once the project was complete we had issues with multiple plumbing items the builder refused to address, We called DeWolfe's and the plumber who came out gladly furnished us with detailed estimates for multiple items that we intend to use in a small claims suit against the builder. He provided the estimate at absolutely no charge and was very helpful in detailing the exact issues. He did provide repairs to a few items that we felt couldn't wait (adjusting a tub faucet valve because it was installed improperly and wouldnt' turn to hot and an issue with our gas line to the drye in our laundry) at a very affordable price. He was knowledgable and friendly and so considerate wich was a relief after what my family has dealt with recently. I'll never call any other plumber again.
Have had Mike Sawyer out two different times, to replace aging shutoff valves throughout my home and to unclog a sink. Great price and experience overall. Even provided helpful tips to make installation of a dishwasher that I was tackling easier. Will happily use them again.
Carlene McCutchen
2 years ago
I am so pleased with DeWolfes Affordable Plumbing .... They were very prompt... I had called several other companies and they didn’t answer or couldn’t get a plumber out until Later... But I called DeWolfes Affordable Plumbing... and they were out within an hour.... The Plumber was very Friendly and most Gracious... He also gave me some extra tips.... Completed within an hour and my kitchen sink was operating again along with my bathroom sink.... Great Company would recommend to family and friends... May God continue to Bless your Business...
Tony Maldonado
a year ago
people you can trust. Awesome teams I have work with different texts and they are all great
I called affordable plumbing thinking I would get a good deal, but $400.00 an hour seems a little high. The repair and repairman were good though just very high prices.
Annette Tarwater
4 years ago
Micheal came out to rotor rutter my line. He went he said 30 feet and it was because it had a sag in the line. He refuse the go and futher with the machine and left. And still charged us $150. After he left, I called and left a message at the office. A woman called back the next morning and said what he said but the machine goes 50 feet.
After going 2 days with no indoor plumbing. I had some one else come out. He ran his machine 33 feet, found the clog, removed the clog. Charged me $80.
So I called and left this details on their answer machine. Never got a responce.
I called them out to rotor rutter. That is what I needed. I did not need the camera, which is what he did. I knew it was clod. Micheal refused to use the rotor gutter. That is why I disputed the charge.
I did not sign anything saying I was happy with his service.
I was told there was no after hour charge. It was all the same hourly price.
Jean Stellatella
10 months ago
I use DeWolfe's for all my plumbing needs. I can depend on them to arrive on time and do an excellent job. I've been a customer for many years and will continue to use them in the future. They just recently did semi annual maintenance on my water heater. Their prices are fair and their customer service is five star!!!
Melanie Miller Lomberg
2 years ago
Mike, my assigned plumbing technician, was very nice and professional. He took assessment of the multiple plumbing issues I had, talked me through exactly what needed to be done, and gave me an estimate for the work. He was very thorough and efficient making all of the repairs and upgrades. I am very happy with the outcome and would recommend Dewolfe's Affordable Plumbing to anyone looking for an honest and reputable plumbing company!
Jason & Keren Broce
a year ago
We had a leak on a Friday night on our bathtub that turned into a much bigger problem than expected and we had to shut our water off. Dewolfe's Plumbing came out on Saturday morning and not only fixed the problem, but added in water cutoffs so if something similar happened in the future we won't have to lose water to the whole house. They were very personable and sent my daughter a special birthday message a few hours after since her birthday was that weekend. What great customer service! I highly recommend this company for your plumbing needs.
Vidya Nagarajan
2 years ago
I just called DeWolfe's Affordable Plumbing to find availability to fix an active leak in my front yard. Initially a lady was speaking with me and then a male took over. He said $795 for fixing the leak. I said, give me few minutes and I will give you a call back after checking my availability. While I was saying that, he went so..you don't want to do it.. and he immediately cut the call, while I am still talking. This is not how you do business. I will NOT recommend this business to anyone for this unprofessional behavior. Remember, your business is only through customers like us.
I started using DeWolfe's Plumbing back in October 2015 when the water heater at our house(which we had bought earlier that year) had sprung a leak due to some Jerry Rigging by the previous owners. This happened on a Friday at about 5pm and the Home Warranty company didn't have a plumber to take care of emergency plumbing services(Hence why we did no't renew with them but that is a another gripe). But after turning off the water I did some research and discovered DeWolfe's and left them a message at about 8pm that night. At about 8-9am the next morning I received a phone call and they were able to send out a plumber(Mike) by 11am who showed up and examined the water heater and gave me a quote($306) to replace the piping and shut off valve. he completed the work quickly and was professional but also answered any questions I had. He then left and was nice to be able to take a shower again.
Since then we have used DeWolfes to actually replace this 11+ year old water heater, replace our master bath shower valve/showerhead, outside faucet replacement and clear clogs from both our kitchen and bathroom sinks. The kitchen sink clog was before a party on a Saturday but I was able to call DeWolfes that morning and they had Travis out to our place in about and hour and he was able to clear the clog(actually 4 clogs in that line) in about half and hour.
Been very happy with them and will continue to use them in the future.
I had my kitchen sink & washing machine backing up so I called my usual plumber and he gave an outrageous estimate that required tunneling and I felt he wasn’t being truthful with me – which made me sad because I have given them a lot of business. So I got a few quotes and after meeting with plumbers I chose DeWolfe’s Affordable Plumbing. Mike came out and ran the camera down the sewer line and told me exactly where the pipe break was – which was a different location than what my old plumber had told me – Mike also said tunneling was not required only jack hammer to break thru interior foundation. Mike answered all my questions – not always the answer I wanted to hear but I appreciated his honesty. Mike told me he could have it fixed in two days and I was thrilled since I was scheduled for surgery the following week. After the first fix Mike found another pipe break – which we had already discussed could be a possibility since I still have cast iron pipe in my home built in 1962. He allowed me to look at the camera & see the new break – and I approved the repair. Mike also cleared clogged lines to the kitchen sink and washing machine. Afterwards Mike showed me the “clean and clear” kitchen sink line thru his camera. Boy that made my day!! After everything was fixed Mike did not leave my home until we tested the lines and everything worked. Work was completed on time as he said it would be. Concrete repair ran into day #3 – no big deal.
I would highly recommend DeWolfe’s Affordable Plumbing with Mike as the plumber. I am sure all their plumbers are great but I now know Mike’s work & knowledge of plumbing and he is great. Mike is very honest and doesn’t mind questions being asked – and trust me I ask A LOT of questions – to me there is no such thing as a dumb question – the only dumb question is the one not asked.
Amazing company. The price was VERY affordable. The plumber that helped me was very knowledgeable and kind, he walked me through the whole job and explained everything in a way I could understand. I will use them every time I have a plumbing issue.
Vickie Bryant
4 years ago
Will use these guys again. They were prompt, efficient, on time and competitively priced.
Brett Halliday
a year ago
Cynthia Yanez
10 months ago
Dewolfe’s Affordable Plumbing are top notch in their industry and customer service. From the moment I call to book an appointment to completion of the work order, their very knowledgeable and friendly staff get the job done right and go above and beyond. It’s not often nowadays to find a plumbing service you can trust and at a reasonable price. I just can’t say enough good things about them. Look no further for a plumber cause you’ve found em. Call now.
I am astonished by the rather rude response below from the company. Please read it. I was standing right there while the work was done. I know EXACTLY what service was performed. My father in law was a Master Plumber before he passed. So, I know quite a bit about plumbing.
I was not rude in my review. I was truthful. I'm sad that offends the writer of the response. My drain line came off in the plumbers hand. There was no effort involved in removing it. As for reconnecting the line, all that was done was that the pipe was slipped back in place. No soldering, no special service. It was literally something I could have done myself. In addition, no, I was not forced to use their services, but as I desperately needed to do laundry and did not wish to wait another week for service, I accepted the quote. That is on me. Absolutely. No argument. However, my truthful review of the service did not warrant the tone of the response I have received here . As I said below, my only issue was with the price. The plumbers who came out were very nice. It saddens me that the company cannot take criticism with any grace.
I cannot fault the service or the quality of work. However, being charged $400 to snake a laundry drain is anything but affordable. That's double the going rate according to Angie's List. My first experience with this company was good, but this is unacceptable. They have lost a customer and they will loose all the potential customers I was going to refer to them.
I'm very pleased for the work done by Travis and Chris and recommend them highly.
We had another occasion to use DeWolfe and the service was the same as before, excellent. Travis was courteous as he was last time and did the job very promptly. The cost was reasonable and fair and I will always call DeWolfe Affordable Plumbing in the future.
Jay Shuffield
6 years ago
Can't complain. They were scheduled between 2-4, called me at 10:15 and said they could be there at 11, which was even better for me. Needed 2 supply valves changed. Quote was right at what I figured it would be. Super quick and did a good job.
Allison Despain
a year ago
I love this company. Always courteous. On time and honest. No bells and whistles just good service.
Michael Pounds
a year ago
Very professional and prompt service.
Jerry Bayless
2 years ago
Called to have them come out and look at a slab leak. They gave a very reasonable quote. once I called to set up service they were out here within 3 hours!! Same day service and great quality service. Mike was great, and will definitely be recommending them to everyone who needs plumbing services!
Availability limited, seems to be limited on techs. A week out appt. seems a bit of a push.
Daniel Malats
a month ago
Elizabeth White
6 years ago
Affordable, Professional, & Friendly!
This is the first time I have had to get help with a plumbing problem, and I'm happy I went with Dewolfe's. I definitely recommend them, and would use them again!
Marshall Fisco
4 years ago
We have used DeWolfe's Affordable Plumbing for over three years. They have always been very flexible with scheduling appointments and willing to adjust appointments to accommodate our work schedules. The quality of their work and pricing is exceptional. We would recommend them to anyone (even family) in the future if...and (more likely) when they are needed.
Great experience with this plumber. I appreciated the quick arrival and straightforward explanation of my faucet problem from the technician Mike. My friend recommended them to me and I recommend them to anyone in need of plumbing help. They are upfront and very professional. I will use again with any future plumbing needs.
Once again DeWolfe’s did an amazing job! They have helped in emergencies and scheduled work and I am so happy to finally have all bathrooms functioning properly for the first time in a while. SO happy to finally have a plumber we can count on and trust so I don’t let things go out of fear of how much it will cost and creating bigger issues because I didn’t address leaks the right way, but also not scaring me or pressuring me! What an invaluable Blessing!!
Great service and a great price. I would recommend using them. Travis is the best!
Jonathan Coreil
4 years ago
Mike was great! Affordable, thorough, clean, and professional. It’s not often that I’m blown away by service but this was a pleasure.
Installed two facets (kitchen and one bathroom) and a toilet. Everything was explained to me as the work was performed. I will absolutely call DeWolfe again for all my plumbing needs.
Jeffrey Bricco
a year ago
This is the best plumbing company I have ever used. Fair, affordable service done in a very professional manner and of the highest quality. They are honest and upfront with everything the do. No rip-offs here. Show up on time when they say the will and don't leave until they have done what they came to do when at all possible. I will be a life-long customer!
AbduNaser Shahub
a year ago
Extremely happy with the response time and actions! I’ve used them twice recently and they were able to be at my house very quickly with no hesitation. I would gladly recommend to anyone in need!!!
Sarah Bennett
7 years ago
DeWolfe's service is fantastic! Have used several times for various services. Have always been prompt and honest. Whenever an issue came back up they came out for free and made the repair. They stand behind their work!
Great Experience! Been using Dewolfes for quite sometime and they are always here on time, very efficient and trustworthy. Will continue to use them again.
ALICIA BRETADO
a year ago
Great customer service, quick resonse and affordable prices
Not happy with them. They did unclog my two vanity sinks but they did not tell me my two sinks would still be unusable. I guess I assumed wrong that a reasonable expectation would be to have the two sinks operational after they finished the job. They charge you one price, then keep increasing it to get the whole job done. I wish they had just quoted the price correctly and completely at the start.
Saundra Chreene (Sandy)
a year ago
They provided fast, thorough, knowledgeable and friendly service. I’ve had them out three times for different issues and they responded same or next day when other plumbing companies said it would be at least a week before they could help. I’m glad I found them and will use them for my future plumbing needs.
Scott McDonald
5 years ago
Called DeWolfe to help me with a stopped drain since I prefer to do business with local companies, and you can't get much more local to Wylie than DeWolfe. It makes me feel like I'm doing business with my neighbors. The plumber was prompt and got the job done, but I do feel like having 'Affordable' in their name is a bit misleading. I had different plumbers out 3 months later for the same drain, but the bill was 1/3 less then DeWolfe. Thankfully I've had no more issues since then.
They did a fantastic job and came out the same day I called. I would definitely recommend them!
Mom Of Three
10 months ago
We had a leak in the front yard. Called first thing in the morning and the arrived quick. The cost was fair and the communication was great. They explained things clearly. We will continue to use them.
Best plumbing company in the area, hands down. This is the second time I’ve used them & both times they’ve gone out of their way to help me quickly & efficiently. My bathroom flooded & I needed a new toilet. They showed up an hour after my call even though it was after 8PM on a Friday. Other companies wanted to charge me triple & have me wait until Monday. I’ll never use another company!
They have always been very professional and quick to respond!
Mike Sawyer is extremely unprofessional and very rude. He came to my store, ruined my plumbing and then had the audacity to place a false review online about my business after we argued about his work. Whatever you do, don't make him mad or he will break the door on the way out like he did mine.
Henry Wakefield
a year ago
Great service and people were wonderful
Manisha Brown
7 years ago
Travis was very good and replaced my kitchen faucet. He made sure the job was done right and at a reasonable price. Would recommend them to all my friends.
Jim LeoGrande
10 months ago
Great service. Have used them for years. Had an outside faucet replaced in January. It started leaking and was repaired at no additional charge.
Rotate gas regulator behind range, so range could slide in against wall.
Chris showed up early and fixed my commode problem within 10 minutes. Gave me the cost for repair and had all items needed on his truck so no Making another appointment for repair. So polite and friendly and explained to me the problem in terms I could understand. I’m extremely pleased and will absolutely use DeWolfe next time I need a plumber.
Samir Dandekar
10 months ago
Wonderful experience, Travis understood the problem and fixed the issue in one trip within my budget. Will recommend them to others for sure.
Unfortunately very sad customer service experience. Untidy plumber with dirty shoes, had to get house cleaned all over again once he left. Threatening and pushy attitude that made me feel like my house was falling apart and I needed to get things done right away. Very high rates, not Affordable at all.
I even made the plumber call his supervisor so I can get accurate information but as it turned out Family owned business the supervisor was even more rude.
Called to inquire if they can fix a bathtub stopper and was quoted $295 which they stated will involve replacing the drain pipe under it. I asked politely if they can simply replace the bathtub stopper and the guy hang up on me. That's sad. I called based on the reviews, now I'm wondering why the reviews are either mostly 5 stars or 1 star..
Fulzano Family
a year ago
I had two outdoor faucets that were not working. Mike came out and did a fabulous job on both of them. He had to cut a hole around the pipe leading into the wall to replace the faucet. Mike patched the hole back up to where it looks like no work was even done on it.
Robin Kessler
2 years ago
They are over priced. I had the interior part of my faucet replaced for $208. It did not take very long at all. Like five minutes to replace. I do not have time to shop around and he was already here so I just paid the price. They ARE NOT AFFORDABLE! They are over priced! They need to changed their name to NOT SAY AFFORDABLE!! I paid for a full faucet. Mike only replaced the inner part. I asked him for the outer part and he said I did not need it. It was like a argument to get the outer part I paid for. He ended up keeping it. Very pushy and aggressive people working for this company. Maybe it was because I was a female. I do not recommend this company.
WHEN THE GUY SHOWED UP, he stated he was going to have to tear my wall down to replace my outside faucet. I had told him it had previously been replaced a few years ago from the outside without tearing the wall down. Once he realized I was not going to go for that. He said I have a idea, and unscrewed the outer part of the faucet. They charge $208 to unscrew my faucet knob and place a new outer faucet knob. It took 5 minutes to do. They are not affordable. I paid for a full faucet and they kept the inner part and replaced the outer part. I asked for the inner part and paid for it and they kept it and said I did not need it. I am a female and was taken advantage of. I DO NOT RECOMMEND THIS COMPANY.
Less, So $208 for a 5 minute job, plus the time he explained to me he needed to tear my wall out. They are overpriced!!
Rita Andrews
9 months ago
I had an emergency and he came out quickly and made the repairs.
David Eckles
5 months ago
I would recommend Dewolfe’s Plumbering to everyone. Very honest and professional.
Laura Goldsmith
2 years ago
Zack Karlovich
4 years ago
These guys came to the rescue for me. They showed up early, knocked out the work fast, they were very professional and their rates were very fair.
Thank you Chris! You saved the day!
David Goodwin
7 months ago
Fast. Efficient. Professional. Gave us visuals on the busted sewer pipe we had after previously finding that break for us in the first place. The price they quoted and stuck to was very reasonable.
Paul and Nancy Doucette
7 years ago
Excellent service! Good price! Quickly diagnosed the problem and gave me a free estimate and then got to work and fixed it completely!
Quick response. Fixed my leak same day.
OneIn AMillion
3 years ago
Very efficient, explained what was being fixed and gave options. Explained other future issues and resolutions.
Lisa Lindholm
2 years ago
So happy to find a knowledgeable plumbing service. Mike was efficient, professional, and very knowledgeable with our issues. Jennifer the office manager is outstanding to work with. We are 100% confident we have a new go-to plumber!
Mike figured out problem and resolved, as usual. 😀
Prompt response...informative to our concerns. We turned to DeWolfes after their quick help in a previous emergency .Travis was on time, courteous, gave us an affordable quote,and left things pristine. From the helpful and friendly office staff on the phone ,to our house. Professional all the way!
Great work at a reasonable price. I have used them for years, they always do a good job.
I called DeWolfe’s for what I thought was a leak outside. The leak ended up being from the neighbors sprinkler system. They didn’t charge me anything!!! I thought that was so nice I used them when my toilet needed to be fixed. They arrived on time, told me what it would cost snd made the repair. I was pleased with their service.
De Wolfes Affordable does fantastic plumbing repairs. They are professional, efficient, clean and save you money on repairs if they can. Also, they won't try and upsell you on doing more work which a lot of plumbers do.
I give them 5+ STARS
TIMOTHY MCKENNEY
4 months ago
Great technicians who showed up on time, finished quickly, and most importantly, did not try to upsell and convince me to buy more than I needed.
Dmitri Beselev
a year ago
Great service at reasonable prices, and very responsive. Love the fact that Chris the main plumber teaches his son the ways of this trade.. Not too many people pass the knowledge these days.
Matt Stringfellow
2 years ago
Same day response. Very professional and would highly recommend to anyone with plumbing needs.
Mike called ahead and arrived right on time. He went the extra mile to locate and fix the issue with a clogged toilet and tub. He explained each step along the way and how much it would cost. It turned out to be exactly how much he initially told me. I'll definitely call DeWolfe's in the future for any other plumbing needs.
Showed up quickly and fixed the problem. Tech was very courteous and professional. Would use again.
Fantastic experience. The work turned out to be a bit more complicated (builder's fault, not theirs), and they kept us in the loop about the repairs. They spent much more time than I'm sure they expected to and fixed the issue properly. We've had issues with this in the past and no other plumber has gone to the same lengths to diagnose and fix it. They left us with a clear drain, and an estimate to replace the existing plumbing to fix the underlying problems.
Hard working, prompt, and professional guys. I appreciated the extra precautions they took with masks and distancing for Covid.
Will call them again if I have any future plumbing needs.
Great experience. Easy to set up appointment. Michael was extremely nice and professional. Free estimate and very fair pricing. Definitely recommend for any plumbing needs you may have and we will definitely use them again in the future if needed!
Paul Marshall
4 years ago
Great experience as they were able to get us in same day due to a cancellation. Great service!
Jerry Gosser (Goose)
2 years ago
DeWolfe’s office personnel were professional, friendly and responsive to my situation. Scheduling an appointment was quick and easy.
Plumber who can to my home was professional, friendly and knowledgeable. Had my pipe and outdoor faucet fixed in a short amount of time. Cost of the repair was reasonable and was quoted up front. Five stars to this business!!
Kimberly Makuaole
8 months ago
Great experience! No service trip fee. Tech was honest and told me all possible options up front. Also, they went out of their way to work with my schedule. Highly recommend them and will use again if needed
JOHN Gonzalez
3 years ago
Chris did a great job. Professional and explained everything he was doing step by step. Very informative. We had a gas leak. Job was done in good time.
Great experience with this company. Was looking for a second estimate on a leaky bathtub faucet. They came out the same day, was $200 cheaper than another company where I was supposedly a preferred customer. Mike was very friendly, informative, and honest. Based on this experience, I would definitely use this company again and recommend them.
Smriti Bhuyan
4 years ago
Technician showed up on time, quoted a price upfront, and finished the work quickly. Great service!
Carole Bouton
2 years ago
Mike was great. Worked very fast and clean. Office was very pleasant in setting up appointment and follow thru. I will definitely use this Company again.
Jerry Joyner
4 months ago
Great service. Love Mike!
CraniaLogix Plano
6 years ago
Very pleased with the service we received. We were given a 2 hour window for Mike's arrival on the same day as our issue occurred, as opposed to many companies that give several hour or all day windows, and he was on time. Mike was very friendly and was able to diagnose the problem and resolve it quickly. They have very reasonable prices, as well!! We HIGHLY recommend DeWolfe!! Brian and Roxanne D., Plano
Erica Esparza
2 years ago
They were so quick and efficient! Very knowledgeable and ready to help. Will definitely use this company in the future.
DeWolfe’s did a great job fixing an outdoor faucet that was leaking. Tech was super-friendly and efficient so we had the tech update an additional faucet as well. He gave us a great deal doing both at once.
Great work, handled quickly and professionally. Would call again, this is the third service I have used from them.
Mike did a phenomenal job replacing my 45 yr old gas line that sprung a leak due to corrosion. He took the time to answer all of my questions and to explain each step of the process along the way. Really appreciated his workmanship, attention to the details, and promptness. No surprises, exactly as planned. Said my gas would be back on by day 2, did not disappoint. He even rushed over to light my water heater after he was done for the day.
Called these guys to come check a potential water leak in a property I was about to purchase. This property was in contract. Wanted to charge $500 for the service which we needed to check with the sellers before agreeing but these guys insisted on immediate payment. The guy hung up the phone while we attempted to contact the seller’s agent. We made several attempts to call back and the guy that answered said there was no availability ( this was all within 10 minutes). The guy was rude and hung up on me as I was trying to explain the situation. Horrible business etiquette and I would never recommend this business.
2021 Texas freeze lost my tankless water heater for 4 days. They fixed.it In and out in 30 mins. Very knowledgeable. Recommends do not use a filter on a tankless water heater system for that is what froze Monday, expanded and exploded Wednesday. The heaters should only freeze up if power goes out for extended period of time. Very good company. Jessica the office manager was more helpful on what to do when it froze than manufacturer was. Highly recommend this company! A++
Travis Fussell
a year ago
True professionals.
Frank D'Asero
2 years ago
called for a free quote to have my angle valve replaced. The guy shows up in baggy gym shorts and a tshirt, takes 5 minutes says $140 to $160. I said that seems high if I pay cash can it be cheaper, he said that was the cash price. I called the office to try and get a second quote and they patched me to the same guy and he declined anything lower. I went to Home Depot paid $8 for the angle valve and it took me all of 20 minutes to replace. Deff will not be getting another call from me....
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