Description
Since 2008, we have been servicing the Richardson, TX and surrounding areas with the goal of providing high quality plumbing services to all home and business owners who will entrust us in their space. Our vision is to dramatically improve the customer experience one job at a time. Our highest priority is customer satisfaction and long lasting repairs at every job. We offer an unheard of 2 year parts and labor warranty on our repairs and 5 years on line replacements. We also very strongly believe in plumbing to code every time. Our promise is to send only skilled, licensed, background checked and drug tested plumber’s to your home or business.
SERVICES
Faucet installation, Faucet repair, Plumbing leak detection, Plumbing pipe repair, Shower installation, Toilet installation, Toilet repair, Water heater installation, Drain cleaning, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak repair, Sewer cleaning, Shower repair, Water heater repair, Annual Maintenance, Camera Inspection Equipment, Clogged Pipes, Drain Pipes, Drain Problems, Drain Snake, Dye Testing, Fixture Replacement, Gas Leaks, Gas Line Repair & Replacement, Heat Water, Heater Certified, Heaters Work, Home Plumbing, Hydro Jetting, Leak Detection And Slab Leak Repair, Plumbing Fixtures, Plumbing Needs, Plumbing Problems, Repair Work, Routine Maintenance, Showers And Tubs, Toilets And Fixtures, Traditional Water Heaters, Video Camera Inspection, Water Breaking, Water Supply,
Reviews
William Ashton
2 weeks ago
Colton fixed my leak and changed out an old cut off valve. Friendly and very helpful . Would definitely recommend him for your plumbing needs.
Had a new sink and faucet installed. While the were professional, on time and explained things well, it seemed a bit expensive. Original quote was 1,100.00. The had to re-do some of the 2005 plumbing to accommodate the updated faucet and sink. Sink was exact size as old sink in all measurements. Again, great care and professional.. just very expensive.
Called this coming and Collin and another man came out to work on it. They were timely, professional, and friendly. They got the job done and fixed the issue and tested the psi to make sure the pressure was good as well. I’d use them again. Great company!
Henry Aschner
8 months ago
Very knowledgeable, confident my problem was solved, very thorough
Billy did a great job! Received a text when he was on his way, showed up on time, looked at the work that needed to be done and gave me an estimate. After my approval, he started work quickly and was very clean and detailed. Billy cared about the work he did and wanted to make sure I was totally satisfied. I would highly recommend him.
Edward Putonti
4 weeks ago
Replaced the Kitchen Water Faucet with Sprayer.
Colton did a Great Job.
Keith Davidson
4 years ago
Update: with the way the company owned the mistake and followed up, I’m willing to consider the company going forward. Every company can have a mishap or a bad day. Their reaction to it says a lot about how they treat customers.
I usually wouldn’t give a review without work performed, but after being cancelled on with no explanation, in the middle of the appointment window, I had to post. I called about 4-5 days in advance and had the 8-1 appointment window (which is a large range for DFW contractors) on a Friday for a simple water heater flush. After taking the day off to have the work done, they called me at 1030 during the appointment window to tell me they “couldn’t get anyone to come out”. If this was a same day appointment I would understand, but not with that much advance scheduling. A call the night before or at the very least, early morning of, would have been the correct way to handle the situation. I assume this was probably a one day snafu and not a reflection on the company’s reliability as a whole. However, either way, I’d encourage the company to revisit its scheduling process and potentially optimize the parameters in its software and/or with the plumbers themselves so that current and future customers don’t waste a day off work (and potentially money in the process). That and it would be a shame if the quality and work of the plumbers themselves stood in a negative light due to a disorganized back office process.
Has a wonderful little chat with Colin while he was here. Very professional, very friendly, and he had cool shades. Thanks for a very low stress experience.
TONY WAS VERY professional and confident in what he was doing , his helper Christian was nice guy, if any of my friends or clients, I
Will definitely refer your company..
Debra Schafer
6 months ago
Just had Jonathan out today, he did a great job…will be sure to ask for him next time.
Came out within the first 5 hours of my gas leak and got it fixed!
Devin Johnstone
2 years ago
Meredith Chuck Mallory
6 months ago
Had a backed up pipe leading from the kitchen to the outside of the home, Colin from Dean's plumbing got it fixed right up and had some good advice for avoiding buildups in the future, very happy with the service
David Drummond
2 years ago
Provided prompt efficient service at an affordable price! We will definitely use Dean's Plumbing in the future. Thank you!
John & Chris came to consult me on my hot tub heater. Though they just provided advice, they were helpful and knowledgeable about my specific issue. I'm a long time Richardson resident who has been rather fortunate to avoid plumbing issues but I will definitely be calling on these guys the minute a problem arises.
Cynthia Coldren
2 years ago
Terrific experience! I needed to extend the outdoor faucet 16' to make way for new landscaping. Dean's Plumbing was very responsive from the 1st phone call and were able to meet my deadline for the next step. Julio was professional and knowledgeable and explained what was occurring. I recommend them and will definitely use them again!
Tiffany Sumlin
2 months ago
Very thankful that Mike fixed two faucets in my house. Was very nice and knowledgeable.
I received excellent service from Cody today on fairly short notice. This company takes pride in what they do and answered any questions I had.
Brian Wheeler
3 months ago
Quality of work and professionalism of plumbers meets expectations, but cancellations during the arrival window don't. However, Management has quickly reached out to address the issue. Looking forward to continued business with the company.
Both guys were professional and honest. Fixed and gone within 30 minutes. Will use them again. Followed Covid precautions.
TCI Ventures
7 months ago
Johnathon did an excellent job. He came in and found the issues immediately and took care of the problems.
Colin was an absolutely awesome technician and super knowledgeable! He explained very part of the process to us and even showed us where all the water shut off valves were in our new home (we wouldn’t have ever known otherwise!).
I would definitely recommend their services and will be booking our annual plumbing maintenance with them.
Michael Hammer
a year ago
We had an issue appear late in the day and they were able to come out that evening to fix it. Colin did an excellent job at resolving the issue and explaining everything along the way.
Colin showed up as scheduled, did the work properly, cleaned up after himself and hauled the old toilet away. He was very personable. I’ve used Dean’s plumbing for several jobs and all of their technicians have been great!
Deans replied to my request within 30 minutes at midnight and had someone at my door by 830am.
They were very respectful, efficient, friendly, knowledgeable and dog lovers!
They even got creative to save me some money. The project came in under budget and on time and will recommend and use them again! Thanks
Excellent, efficient and always on time to appointments.
Aubrey Ansel
6 months ago
Cody and Trevor came in ready to tackle my drain issue. Knocked it out quickly and professionally with little to no mess. Thanks for the help!
debra abercrumbia
2 years ago
On 3/8/21, John Martinez and Ronny Tennon with Dean's Plumbing came to my home to check out a horrible sewer smell both inside and outside my home and noticed the toilet flange was incorrectly seated. They gave me an estimate that was too good to be true then immediately removed the old flange and installed a new one and seated the toilet correctly. I hired three previous big name companies that charged me outrageous prices but never noticed this problem. Thanks to John and Ronny for their expertise and professionalism concerning my problem; now I can breath again in my home.
Cordero Torrez
2 years ago
I had found Dean’s after an unsavory experience with a home warranty company and I was very happy with the service provided. We had a drain pipe that needed to be replaced and a water heather that needed some updates / pan installed. Collin and the apprentice that came out did an excellent job and kept me in the loop with what was going on during the job. Really great work, would absolutely recommend Dean’s and will be using them in the future.
They were good and professional. But they should be careful while handling items. Also they were considerate wearing cover on shoes but one time they missed to put it on. But overall good experince but a bit expensive as compared to other companies in the area.
They installed a new water heater for us 2 years ago. They were professional, courteous and so helpful. We just had a problem, contacted them and they came as quickly as possible. They completed the repair the same day. The workers were thorough, very nice and did a great job. We will continue to use this company because we know we can trust them and count on them. It's nice to know that they stand behind the product they sell and their service. This is a rare thing these days! Thanks so much Dean Plumbing!
Kristi Merrill
a year ago
Love this company and will use them again! Extremely reasonable service call price compared to others and I love the text they send when they are on the way and u can track them on the way to your home. The guys they sent were super knowledgeable and friendly. Very pleased!!
Good service, polite and informative. Timely. Observed Covid-19 procedures. I like they send you a pic of the tech that is coming.
Sharon Christensen
4 months ago
John was very professional and did a great job I highly recommend this plumbing company. John also cleaned up after himself and just all around a great experience.
Dean’s Plumbing and our service technician, Colin, are fantastic. Knowledgeable, professional, prompt, and dedicated to quality work. Highly recommend.
Karla Crowder
6 months ago
Cody did a great job. He was very prompt, professional, polite and efficient! We always use Deans plumbing and they always deliver quality service. Thank you Deans and Cody!!
Elliott Shetterly
3 months ago
Simple project quickly remedied. Very professional.contractor. I have used them
For years.
Katina Boutte
3 years ago
I had a major issue with my water heater. Ronnie came out after hours & took care of my problem. He was very polite even though we both were social distancing. I would highly recommend him for any plumbing needs. This man really cares about people and his profession.
Peter Andrews
4 months ago
Colin from Dean’s plumbing did a great job. What we thought was a routine maintenance turned into having to have atoms out to replace the gas meter! Despite the curve ball, all done early afternoon and we have hot water again!
Work was fine. Colin is very kind and personable
Dillon was great all around!!! Honest and very thorough!!! Highly Recommend these guys
Melissa Benson
a month ago
Colton was very thorough and professional. He was very helpful in explaining everything to me.
Umberto Erpillo
11 months ago
Jon and Jake were very friendly and helpful. They were early and fixed my issue in a very effective manner!
Charley Johnston
2 months ago
I called requesting service just after 9am and Dillon arrived just after 10am. He was very knowledgeable, professional, and courteous. The drain was quickly cleared and Dean's let's you know in advance who is coming and 30 minutes notice before arrival. They are always very prompt in handling the repair call and immediately have you pulled up in their database if you are a prior customer. They also provide a discount for veterans. I'm very satisfied with their service.
Meryl Mackenzie
2 years ago
Jet was AWESOME I will definitely use Dean’s plumbing again!!
ATMOS listed Dean's Plumbing as one of three places in Richardson that could help repair a gas line leak. Since it was after hours, and sort of an emergency, I called all three and left identical messages asking for a return call. One called the next morning at 8am (and got my business), another called about 11am and apologized for the delay. Dean's was the only one of the three that never returned my call.
Barbara Brooks
3 years ago
I have to admit that I rarely take the time to write reviews but I am more than happy to share our exceptional experiences with Ronnie and his entire team. We have used Dean's on several occasions but our most recent gas leak nightmare with Atmos was handled beyond amazing. They have an excellent rapport with city permit/inspection teams, etc. which speaks volumes about their professionalism and excellent reputation. They spent long hours at our home for several days and offered to work late in the evening (when it was not even necessary). I have worked extensively with different contractors over the years and Dean's is truly the best. The only thing that would make me happier would be if they were General Contractors and could take care of everything!
Debbie Falagrady
a year ago
They were very professional and left the area clean.
The part the was replaced was under warranty and they replaced it with no question. They also waived the service fee!!
I would HIGHLY recommend this company.
Celeste Merla
2 years ago
Billy was awesome installing our new faucet and ensured everything worked the way it should- Alexa-enabled and all! :)
Elizabeth Brooke
a year ago
Wonderful response when calling from the person answering the phone. Was told someone would be here before 5pm. Cullin Gabriel was the Plumber. Excellent job was done. The issue was completely fixed and checked. He was knowledgeable , friendly so polite and helpful. Bill was exactly as quoted. I will continue to call Dean’s Plumbing for any future needs!
Super quick, professional. Convenience premium on price.
Melissa Benson
2 years ago
They replaced the gas service line, found gas leaks in the house, and repaired them. Julio, Chris, and Billy were a great team. Thanks, guys, for all your help!
Andrew Young
2 months ago
Professional, honest, and educational. Colton was a huge help with our plumbing issue
James Sinnamon
a month ago
The plumber arrived when promised and did a good job.
Freddie McCoo
2 years ago
Techs John & Austin showed up & showed out. They quickly assessed the problem and proceeded to do the necessary repairs while indulging my every question & concern in a pleasent and professional manner. They were even able to honor an 11yr old discount from a previous service call. Well done gentlemen.
John was excellent. Very prompt, very reasonable, would recommend again
Ronnie Dean did an excellent job fitting my home with a water heater that not only fit in the small space we had for it, but also provides enough hot water to take care of our needs. When the expansion tank blew up a few weeks later, he came out and fixed it for free. Excellent plumber. Will be calling again.
Charee Fleshren
2 years ago
Cynthia Pauda Garcia
11 months ago
Mary Spencer
9 months ago
Convenient turnaround time, helpful with questions, and serious about hygiene precautions. Mr. Jet was knowledgeable and professional - just what our home needs when we need help with plumbing.
Great job, Cody, who did great work, and explain the things in details with patient. This is our second time to use the service.
Craig Garner
6 months ago
Jonathan was promptly on time and educated me to troubleshoot several repairs. Work done was professional and looks great. Exceptional customer service for this repair. Thanks Dean's Plumbing!
Dean's Plumbing exceeded expectations! Calling a plumber can be daunting especially if you've had a bad experience as I have in the past-mine was with a large big name company. Ronnie at Dean's diminished my fears (fear of a plumber gauging for less than quality job).
Ronnie came out quickly to our home (2 suburbs away). He well represents this company as he is courteous, professional, honest, and skilled. I have hardwood floor installers working at my house who discovered a water leak in an adjoining room to a bathroom. They could not move forward with their job until the plumbing problem was diagnosed and fixed. Dean's made it possible for them to stay on schedule.
The price for this quality workmanship was completely fair. I will call them again for any plumbing needs. I highly recommend Dean's Plumbing in Richardson. So glad I discovered them.
George Hensley
11 months ago
I had to replace my tankless water heater, because it wasn’t installed correctly the 15 year warranty didn’t cover the cost. I asked the manufacturer to send me a list of plumbers in my area that were certified installers for their unit. Tony the service tech did a great job, professional and left the area cleaner than when he started.
Cody did a great job with the clog!
I will only use Deans Plumbing!!! Always on time, polite and reasonably priced!!
We scheduled for someone to come out due to a gas leak in our building. We had already had the fire department come out and check the whole building and tell us exactly where it was coming from and exactly what needed to be fixed. We decided to go with this company since their reviews looked great and reliable.
Before the visit, I had called around to 4-5 different companies to get a rough estimate to know what a good quote would look like.
They had sent a technician named John and he looked around for abit and threw an outrageous quote ($1399) at me. Started to say that we needed to do all these other filler jobs and things before we can see what the real issue was. I knew that since I was a woman that people may try to take advantage of that so I told him that quote was outrageous from what I had heard from others in the area. He looked at me surprised and said he’d call and ‘ask the company’. After what was only 3-4 minutes, he comes back in and goes ‘ok we’d really like your business, we can do $999’
First off, what is this? A used car dealership? $1399? $999? Use whole numbers. Saying $_99 doesn’t make it sound like more of a deal.
Secondly, just because I am a woman needing a service does not mean I am dumb enough to fall for slimy salesmen who try to make a buck of people who are needing a service.
The whole interaction was upsetting and off putting. If this is how this company goes about business, you’re better off calling one of the DOZENS of other plumbing companies around. That’s what we did and got a much more reasonable quote without the added slime. If you do decide to still work with then, I would ask for anyone but John. He was actually so awful.
I highly recommend Dean’s Plumbing. We haven’t needed a plumber in many years and I didn’t know who to call. Based on my neighborhood FB page and a few referrals from friends I called nine plumbers first but all were busy or didn’t answer. Sarah answered promptly and had a technician to my house within the hour. I received a text message confirming my appointment then a text with a picture of the technician. Orlando and his trainee were on time, knowledgeable, solved the problem after explaining my options and possible costs, and they were in and out in less than an hour.
Dean and his with Sarah are running a fine business. Call Dean Plumbing for all your plumbing needs!
Deans staff are professional, friendly, and do excellent work. Had water heaters installed and very pleased with their work and competitive pricing. Always on time and text messaging notifies me on their visit.
Great service and they talk through all the options with you. Jason is very helpful
Michael Langdon
6 months ago
Jonathon, the plumber dispatched to us, was polite, friendly, and professional. After evaluating our problem, he explained in detail what our options were and provided us with the cost. Upon authorizing him to do the work he quickly disassembled the faucets, left to get parts (since the parts required were not standard and he didn't have them on his truck), returned and completed the installation. But what impressed us the most was that he returned within 15 to 30 minutes after leaving and explained that he had overlooked a minor part that should have been installed in each faucet (the parts supplier had put them in a separate small bag and Johnathan failed to notice them when he returned with the parts). He asked permission to install the overlooked parts and quickly did the installations. His concern was that even though the faucets were working properly when he left, over time they could begin to leak without the parts he came back to install. We were most impressed with his honesty and concern that the job was done correctly.
Jennifer Bradley
2 years ago
Billy arrived early. He diagnosed the leak quickly. Very professional with a great attitude. He fixed the problem and made sure I checked everything out. Great service. I highly recommend Dean's Plumbing. Thank you very much Billy.
Collin came out to take a look at a couple things we were interested in having worked on. He was very friendly, and took the time to explain things to me so I could understand them. I appreciated the time he took to ensure I was happy with the info and could share it with my husband in order to make a decision for the projects.
Maintenance on two thankless water heaters Very efficient, professional, friendly.
Michael Billar
5 months ago
We just purchased a new home in Richardson and the home inspection caught a handful of plumbing needs including replacement of the toilet elbow line under the house. Jonathan was our technician and arrived on time. He quickly assessed the issue and had an assistant arrive shortly after with the needed parts. They determined another issue missed by the inspector with the water valve and were able to repair both. On top of that, they got the garbage unclogged! I was impressed that all that work was completed in a few hours. Would recommend and will use them again!
Jessica White
2 years ago
They were very prompt and very professional. Gave me good advice on my piping and repaired my outdoor faucet super fast!
Karina Fourte
4 months ago
Had a clogged toilet, called and was scheduled for same day with a window. Clear explanation of what to expect when plumber arrived.
Plumber arrived, I was on phone but with hand gestures, he went right to work. Quick consult on symptoms and Toilet was cleared quickly.
Dillon was on time, professional, quick and thorough in explanation. Will definitely call here next time I have any plumbing issues.
James Naples
2 months ago
Friendly, efficient, explained the work and the results.
David Cummings
a year ago
Orlando and Chris did a great job! Quick turnaround!
Kristina Fairman
2 years ago
Elbert Madkins
2 years ago
Colin of Dean's Plumbing is awesome!
Colin did a great job. He was personable, did a good job efficiently, was willing to explain and talk to me about my problem. I will call Dean's and ask for Colin for all my plumbing needs.
When we had to replace our countertop gas stove we realized it was also time to replace our natural gas valves and connectors. David H. with Dean's Plumbing arrived on time and was efficient from start to finish. He was very knowledgeable and had our new gas stove connected and running in not time. We plan to have him return for a full gas system check up.
I've used them multiple times and very pleased with their service. I'll continue to use them.
Matt Markowitz
8 months ago
We had a gas leak detected in our yard. Dean's was very responsove and quick to communicate. Colin was extremely professional, thorough, and took all the time necessary to clearly explain our options and what the repair process would look like.
Sharon Parmley
7 months ago
Good!
Marcus Searing
a year ago
We had an covered, outdoor spigot fail to drain and it froze and burst so I had water in the wall only when the spigot was used. I called on Saturday and as there was no issue when the spigot was turned off, they had a team here first thing Monday morning. Adarius and his colleague were professional, respectful of our home, and completed the job quickly. We are very happy with their work and we will be using this company again for our plumbing needs.
Beverly Calvert
a year ago
I got a quote for a slab leak. Tiny was very thorough and kind. Thank you!
They wouldn’t give us any kind of price on the phone, which was kind of a red flag. We wanted to replace our busted pipe with PEX. We confirmed with the woman who answered the phone that the plumber who was coming to our house did have the materials with him to do this. When the plumber gets here, he tells us that he isn’t a PEX guy and that he only does copper. He proceeded to quote us almost $600 to fix the busted line! This is price gouging! Do not use this company. From the other reviews on google, it looks like they probably do good work. However, you will be overpaying for it! The plumber himself was also rude and condescending.
ThisIsABadChannelName lol dude
2 years ago
Dean's Plumbing is very professional and treats customers with consideration and respect. They told me what to expect and the time to be there. The Tech, Jet, was quick and efficient to identify and fix the issue. Jet was personable and told me what he was doing. He got the problem fixed. quickly for a fair price. I fully recommend Dean's for your plumbing issues.
Traveling with T&H
2 years ago
I called Dean early in the afternoon to have my water heater repaired and they were able to come out within half an hour. Billy was my technician and he explained everything thoroughly and professionally. It only took 15-20 minute for them to replace the water heater and we were back up and running in no time.
I contacted Dean's plumbing for an estimate for replacing the shutoff valves for the washer/dryer. I got a response almost immediately to book an appointment. They called me back to let me know that there was a cancellation and they would be out in 20 minutes. Jet (the plumber) arrived on time and provided a quote that was in line with a quote I'd received from another company. They had the job completed in about 30 minutes and it works perfectly. I'd definitely use them again and recommend them!
Marshall Davidson
a month ago
The real deal. Enthusiastically recommend.
Deanna Federico
a month ago
Cody was very informative, professional and gave me all the necessary information needed before doing repairs. I would definitely ask to have him do repairs on my home again.
Thank you Dean's Plumbing for the quick response to do the leak detection. Nice team works and services from the owner, office staff, and field technician. Also, they have the best price in towns for the tankless water heater. Therefore, I asked them to replace my tankless water heater.
Cheryl Suarez
8 months ago
Very friendly, knowledgeable, fair price, 10% off new customer. Will use again!
Emily Freeman
11 months ago
Cody was a good communicator and did work efficiently.
Charlie Brockenbush
a year ago
Went about and beyond basic customer service 👍
Called Dean plumbing to get our plumbing pressure checked and get quotes for other services. Julio and his partner were extremely informative and professional. They were able to answer all my questions and any concerns I had. I will definitely reach out for future services and recommend them as well.
Very professional team would recommend. They were very knowledgeable and answered all my questions
Sandra Smith
6 months ago
3/8/23 - We had several plumbing issues, called Dean's Plumbing and could not be happier. The Company and Technician, Jonathan H., were professional, prompt, clean, and courteous. Mitch Smith
I called after a repair done by another plumber (hired by roommate). Sarah answered all my questions and alleviated my concern. Thank you.
Mark Saxiones
2 years ago
John M. worked hard and effectively to fix the problem while charging me a fair price for the work that was done. John was a trustworthy person and Id enlist his services again in a heartbeat.
Colin did a great job on replacing an exterior water faucet. He was professional, knowledgeable and communicated very well!
Jurnei Watson
2 months ago
very efficient and fast.
Billy was great, would definitely recommend these guys!
This company told me today that they could install a toilet. Well I went an purchased it and waited for them to call me in the window of time they gave me (4-6). When I did not hear anything at 5:15 I called. No one answered so I left a message. Then they called me back and said technicians are running behind can we reschedule for the morning. Well I work tomorrow so that is a real problem for me. Also, I used all my time today so I could not choose another plumber. I feel very angry with this company. They really messed up my life today.
Susan J. Lenderman
a month ago
Colin and John did an excellent job replacing my old water heater at an affordable price.
Brent Struthers
2 years ago
John did a great a job and was very professional. Would recommend this company and John to anyone needed plumbing work in DFW.
Rayna Johnson
2 years ago
Margaret Paskill
11 months ago
I am so thankful that I found Dean’s plumbing! I had a plumbing emergency last week, water was pouring out of my outside faucet and running into my neighbors yard, even after I had it “repaired” by a competitor. Dean’s plumbing came to my aid replaced the faucet and stop the leak! The service was fast, A good value and Professional! Unfortunately, in our broken world, It’s few and far between that we find businesses that demonstrate integrity. I can say that Dean’s plumbing is this type of a business! I would highly recommend Dean’s plumbing for any of your plumbing needs, at home or at your business. A big shout out to Jesse, a job well done and thank you!😉
Adrienne Raish
8 months ago
They were prompt courteous and very helpful.
Mary Kay Starnes
6 months ago
We needed a new bathtub faucet installed but the existing pipes wouldn’t work. We also needed an outside spigot repaired. Jonathan took care of both with quality work. Very professional.
Claudia Townsend
9 months ago
The water leak has not yet been detected. They contacted a company to come in and test the water lines to determine where the leak was, whether inside or outside. This saved a under house inspection when Jesse thought the leak was outside.
Joseph Dylan Camis
3 months ago
They did a good job, Collin told me the cause of the problem which is a major job to do. I told him to do best they can do for the moment, and the main cause of the problem will be addressed later on. I'm satisfied of the work they have done.
Carolyn Pruett
9 months ago
Cody did a great job explaining what he was going to do and why’
Evan Breaux
10 months ago
Jon from Deans was excellent. He put in a new gas line to my recently installed HVAC unit. Jon was polite, great around my dog and made every effort to make sure I understood the work being done as well as the possible timeline I’d be without heat or hot water. He exceeded all expectations in his work as well as his estimation of how long it would take to complete his work. Easily would recommend Jon for any of your plumbing needs!
Christian Belew
a year ago
Javier and his team were able to fix our problem in less than an hour. Very impressed!
Aimee Ratliff
5 months ago
Extremely professional, easy-going, provided options…. We are repeat customers.
Brenda Jordan
2 years ago
Very quick response. We received same day service.
On time, provided an estimate for our repairs. Would use again and recommend.
Cordero Torrez
9 months ago
This was our second time hiring Dean’s for a plumbing issue. They really provide great professional service. We appreciate the quality work and transparent communication!
Heidi Manuel Block
a year ago
Ben Cunningham
2 months ago
We have a vacation rental and our guests reached out in the morning to let us know that the toilet and tub were having issues with drainage. We contacted Dean’s Plumbing and Billy S. showed up within an hour. Billy was great- appreciate him for arriving promptly. He walked us through what he will be doing to resolve the issue and upfront about pricing before he started working. He fixed everything in about an hour and charged the exact amount previously mentioned. Highly recommend Billy S. & Dean’s Plumbing.
Aaron Boudreaux
10 months ago
I wanted to take the time write about this company. I have had the opportunity to work with many plumbers and this company is one of the best outfits that I've seen. Professional, Responsive and a True Caring feel. I would definitely recommend their services!
Joseph Pfeiffer
6 months ago
Great Experience! Same day service. Will definitely use again!
Cheryl Holiwell
2 years ago
Very good experience, reasonable price, was able to come out same day/I called mid-afternoon for service. Will use again.
I called for the service and they came with in an hour. They found out the issue is very minor so they charge me only service call without extra charge for the repair. The technician also teach me how to investigate this minor issue myself the next time. Strongly recommend to everyone.
Nichole Morales
5 years ago
I am so glad I called this company!! They are very professional and provided me with very reasonable quotes. Ronnie was very helpful and I highly recommend this company for all your plumbing needs!! They were very quick in responding and I couldn't be happier with them. I will definitely be calling them again.
Have used Dean's plumbing before, and used them again today. Super professional and gets it done!!
They did a great job with no up sell attempt. Price was definitely within reason. I was a plumber’s assistant during three summers in college so I know plumbing fairly well. They were spot on.
Had guests same day my sewer line decided to back up. Friday in front of Memorial Day so next possibility would be Tuesday. I was in a panic. Called around 5 plumbers and busy. Called Deans who I have used before they were there before time slot same day plumber was perfect. Courteous and a pro. They may be a tad more expensive but you get what you pay for. I will use them again and every time my 65 year old house needs a plumber which is often.
I HIGHLY RECOMMEND THIS BUSINESS
Mildred Austin
5 months ago
David was super with explanations clear enough for me to understand. I will always call Dean's and ask for him! He's extremely knowledgeable.
Jerry Brock
10 months ago
I highly recommend Dean's Plumbing. I recently used them for a toilet repair. Their trip fee was $20 less than the previous plumber, and they scheduled the work within 4 days, then allowed me change it to earlier. Workmanship was very good. I called to let them know that a minor adjustment was needed and they were out the next morning and had the work completed with 10 minutes. I will be using them again in the future.......Jerry, Richardson, Tx.
We had our house designed and built in 1986. We first detected a plumbing problem when the toilets became slow to flush, then stopped flushing completely. It became mission critical to find a plumber. We started by talking to neighbors, then asked for recommendations on the neighborhood blog and worked the internet. After interviewing over a dozen plumbing companies, we chose Dean’s Plumbing. Ronnie Dean had the experience, equipment, and manpower to diagnose the problems and get them fixed. We had one leak not under the slab and two other leaks underneath the slab. Know that plumbing problems like these are not quick or cheap to fix. Ronnie guided us through the process, giving us options for controlling costs along the way. We were fortunate that we found Dean to do the work. He was easy to communicate with and responsive to our concerns. I would recommend him to anyone who may experience similar issues.
Lenna Freiheit
5 months ago
Jonathan was professional and quick with the task! Thank you for your service!
Danielle Stevens
2 years ago
We didn't think we would be able to get anyone out here because we are low priority right now due to how bad everyone was affected by the big winter storm, so I was happy they were able to get us in. Jet was AMAZING and very professional, going above and beyond what we had expected. Highly recommend Dean's Plumbing and Jet!
Jesse did an excellent job repairing the gas line for my stove. He diagnosed the problem, and fixed it in less than 30 minutes. I will use Dean's again for my next plumbing need.
Aaron McHatton
8 months ago
Miranda Martin
2 years ago
Alex Interrante
a year ago
Billy was great! Quick and professional work.
Hector Flores
a month ago
Colin is very knowledgeable about what he does and how he goes about getting it done. He explained in detail what he was going to do.
I will definitely request him to take care of future plumbing needs.
Billy was phenomenal! He and Cody are great at getting the job done. Billy explained the service work before providing the services, allowing me to trust the process. When I heard the toilet flush, he had me there, lol. Thank you Billy for not giving up on the job😊 TrueProfessionals!
Very expensive. $40 for me to retell the plumber what I already told them on the phone. He listens to me and then says it's 270 to snake but that probably won't work so it will be $600 for a new toilet. He had no confidence in his or the company's ability to clear the line. Called 3 other companies and they all stated that there was a high chance that the line could be cleared. Most were for half the price. I thought for $40 he would at least take a look.
mimisgirl2010
2 years ago
lea robinson
7 months ago
Dillion explained the varying costs and procedures to fix the problem. The least expensive and easiest worked like he thought it would. He was pleasant, concise, quick and done. Wonderful! Add knowledgeable, too. Thanks Dillion!
Came in and did the job that was listed, professionally. Answered any questions I had and were very respectful. Would use them again for sure!
Had Deans replace our water heater last year and we were so happy with their service we had them come out and fix a shower and an outside spigot. Orlando and Chris did a fantastic job, we highly recommend them!
Cody was great. Very informative and professional. Did not try to sell me something I didn’t need like a lot of plumbers do. Highly recommend.
Michael Chinn
4 months ago
Colin came to reconnect our cooktop to the gas line. When we moved the refrigerator for a different job he saw a leak and was willing to repair that too! He did an excellent job.
Kirby Tschoepe
a year ago
Very good experience
I was contacted promptly, they scheduled me for a 1-3 window then called and said someone could be there around 1030-1045. Cody showed up, was very professional, knowledgeable and ready to get our issue handled. At the end of the day he took care of what needed to be done and we will probably be working with Dean' Plumbing for future projects. Thank you Cody!
Alyssa Wright-brown
4 months ago
Cody and Shawn did a great job! They are extremely knowledgeable and walked me through everything. 10/10 will be recommending to our friends and neighbors. Fair price and quick service. Thank you both!
jason mcphaul
a month ago
Colln was a wonderful recourse and hard working. Fast and knowledgeable. I'm thankful for the service and i will use you all again.
Collin was very polite, and service was great. I will use them again if I have a problem.
Julio and Christopher diagnosed our problem and took care of it with a discount! They were professional and understanding. I recommend Dean's Plumbing. They are outstanding!!
pamela woltjen
2 years ago
Quick response. Came same day I called. Repair took about 30 minutes. No mess. I liked getting a text with Julio’s picture when he was on his way. Knew I had an authorized person not an unknown.
Charlie Begue
2 years ago
Had a fantastic experience with Dean's Plumbing. Colin was great and very knowledgeable. We are definitely going to recommend Dean's anytime one of our friends is looking for a plumber.
Julie Brewton
2 years ago
We had a great experience with Dean’s Plumbing all because of the plumber who did the work. Billy S. was extremely knowledgeable about how to solve our situation. He was honest and gave us several options. He was respectful, kind, and very professional. We had total confidence in Billy to do the job right. He made us feel that we were his #1 priority. So refreshing! We highly recommend Dean’s Plumbing-especially Billy.
Cindy McKellar
10 months ago
I had a water leak in my 60+ year old house. Christian went into the crawl-space of my pier and beam foundation. He found the leak and repaired it. He also checked my other water pipes to make sure there were no other issues. Professional, kind, competent. So glad to have called Dean's plumbing for repairs.
victoria shankle
3 months ago
Colin did an awesome job figuring out our plumbing problem! Very fast and affordable. Great customer service and very friendly.
Collin is a rock star and a joy to work with.
amrish mudgal
3 months ago
Good
Amber Mackey
8 months ago
My pipes burst in the freeze leaving me without water during the holidays.. I called Dean's first thing Tuesday morning and made a appointment for Wednesday. Not only were they able to bump my appointment up to the same day, the technicians Jesse and Jacob were AMAZING. They were sweet and efficient and had my water back on in under a hour. I'm soooo thankful for them and definitely recommend.
I have used Deans Plumbing a handful of times and have only had exceptional service, even from the owner himself! Today, the technician Billy came and installed a new kitchen faucet. He was professional, friendly, helpful, and quick!
Were able to get job done same day
Sanghshree Meshram
10 months ago
Dean's Plumbing is a wonderful company to choose. They will ALWAYS be my company of choice for any and every plumbing need to arise! Wonderful customer service and expertise. Their service is impeccable.
A little pricey, but fantastic customer service! We will use them again whenever we have plumbing issues.
Billy was on time, professional, had a fantastic customer facing demeanor and was a perfectionist about the job! 10 stars all around!
Clever Cheeta
2 years ago
Nicole Falagrady
a year ago
I’ve used Deans several times and they have always been wonderful. Jon A came out last week when I had (what I considered to be) an emergency issue and was amazing. He fixed the problem quickly and efficiently and was so personable and knowledgeable - even though it was after 6 on a sweltering Friday afternoon. Can’t recommend them enough!
Jena Maharramov
3 weeks ago
Colton was very knowledgeable and also helped us pinpoint some plumbing issues we didn’t even know we had.
Wade Coolidge
5 months ago
Jonathan did a great job. He had to work extra hard due to our old house and it came out great. Thank you.
They were quick & efficient
Very professional. They even called a day earlier because they had a cancellation. I will use them again. Great job.
Noticing our water heater was leaking, we called several plumbers. Only Dean’s Plumbing was willing to come out and take a look.
Julio and his partner quickly assessed the issue and gave us an estimate. They were able to procure the water heater and said that it will be done the same day. They worked quickly and efficiently and we’re finished the same afternoon.
Dean’s Plumbing was referred to me by my parents and they also had a very good experience. I would use them again for my plumbing needs.
Edith Castillo
8 months ago
David was professional and gave us options when he found the issue. He is very patient and answered all my questions respectfully. His communication was great
The plumber left the job without cleaning after his work and left the cover off the main valve of the house. Contacted the company but no action was taken. I will stop recommending Dean's Plumbing to family and friends.
Chris Russell
3 weeks ago
Colin was very professional, and did a great job.
I have worked with Dean's for multiple projects now. I cannot say enough their timeliness and transparency on their work. I had Colton recently and was extremely happy with the work they did (updating my shower valve and installing a new water heater). They are quality at what they do and if you need a plumber quick, they are very prompt.
Nathaniel Nichols
6 months ago
Cody and the team of guys with him were amazing! Incredibly friendly and professional! I'll gladly use their service again.
Stacey Carter
2 years ago
Very professional and fixed my draining issue fast and effectively. They were able to get to me rather quickly even after the winter storm. I will definitely use them again.
Very courteously And thorough. Found the problem and Fixed the problem.
Refuse to work until paid exorbitant fees. Requested quote through Angi, but no quote given when arrived.
Shawn Gabriel
2 years ago
Deans plumbing is a great company, good people, and good equipment. Colin was excellent and knowledgeable.
Today was truly a day from hell and from the moment I contacted this company the person who answered the phone was so nice right down to Dillon who was personable and very professional. I deal with a lot of companies being a homeowner for almost a decade, and Dean's Plumbing is second to none. Thank you all for being what a company should be and most of all thank you for being kind.
David was very professional, he walked me through the whole repair before he started. He was quick with the repairs and the finished product looked very professional.
Kevin Burger
2 months ago
Kendall Craft
8 months ago
The technician was prompt and professional.
Cruz Villarreal
a year ago
Micyla Blankenship
a month ago
I cannot say enough positive words for Jon at Dean’s Plumbing. We found a leak in our nursery 10 days before expecting our baby and after frantically calling Dean’s plumbing, Jon arrived within an hour and was able to diagnose and resolve our issues within a couple of hours. He was extremely knowledgeable, professional, friendly, and the cost of service/repairs were so much lower than competitors. We would highly recommend Jon and the Dean’s Plumbing team and we will be repeat customers for life. Thank you so much!
Ericka H. Rockamore
2 years ago
Orlando and another technician came out! Have a tankless water heater leak! They came out quickly! They both were very professional, knowledgeable and informative on the issue! They are working to get the problem resolved! Very Appreciated! Thanks Dean Plumbimg
Jon and his helper were top notch in all aspects of the the drain repair 5 Stars plus
Colin with Deans plumbing showed up at the beginning of the time window that was given to me and went to work. It took him very little time. To find the source of the leak which was the water pipe connected to the fridge. He gave me multiple options on how he could repair it and informed me what he thought would be the best way to proceed and most cost effective. He was very professional and knowledgeable so it was easy to trust his opinion. He finished the full repair of removing the damaged pipe, replacing it, patching the wall, and the ground in less than a full day. They also directed me to a good water removal company. I’m extremely pleased with the service and value that Deans Plumbing shows in its responsiveness and the expertise of its employees.
Austin Nicholas
2 years ago
Deans plumbing is a great reliable company. They treat all employees with the utmost respect and would recommend them to anyone needing plumbing work in the DFW area.
Issue has been resolved to my satisfaction. I will again do business with this company. I received a call from the owner and he addressed a prior concern. I used the company in the past and will again.
Andrea Bailey
a month ago
Colin and crew did an outstanding job!!!
Brian Campbell
7 years ago
Dean's did a great job for me with a main line clean out. They communicated well, even via e-mail, and were up front about the pricing estimate over the phone and in person. They were also able to get me in on a day when I called 6 other plumbers and none of them could get to me that day. Further, they went out of their way for no extra charge (and an extra trip out) to try to find a ground-accessible clean-out to avoid a more expensive approach via the roof. Thanks to Sarah Dean for coordinating the service.
Andi Sotirin
8 months ago
Colten is professional, knowledgeable and respectful in the manner the issue is explained and provided options on getting the work done
Penny Wernsing
3 years ago
I highly recommend Dean's. The repair crew (Lead plumber Billy and Cody) were great - very professional, patient, detailed, good communicators, and committed to customer satisfaction.
Elizabeth Cummins
2 days ago
Cody was knowledgeable, friendly and helpful. Great job!
Travis Sheridan
4 years ago
Scheduling and rescheduling issues. Work was satisfactory
Casey Wright
8 months ago
The office staff was very responsive and coordinated our project qand the plumber they sent was very friendly and helpful.
Great job Dean’s Plumbing! Jet and Cody were very professional and fast in fixing my problem.
The field technician found the one of shower’s faucets leaking during the time to replace my old tankless. Good job to catch and replace it.
Suchismita Bhattacharya
a month ago
Quick and good job. 👍
Great to work with! We had a long list of items that they were willing to review and inspect throughout the house. A lot of the work was able to be completed same day, and the right way. We would definitely recommend!
Orlando and Chris did an amazing job installing my flo by Moen. Very professional and courteous. Orlando really knows what he’s doings and appears to have a lot of experience. I highly recommend deans plumbing and Orlando!
Wilfredo Agustin
3 weeks ago
Colin is knowledgeable and able to determine what is needed during his first visit. For his 2nd visit, he installed our new roman bath tub faucet in timely manner without any issue
Very personable and knowledgeable.
Emily Cochran
2 years ago
Dean's Plumbing was helpful and quick to respond. The technician was helpful, professional, and he did a great job! I would recommend this company for your plumbing needs!
allyson cheatham
2 months ago
This is the company!!! Highly highly recommend!!! Collin is the best of the best!
Jon did a great job replacing our water heater! Little tougher than he thought at first and he still overcame and did a great job!
Thank you Jon and Dean's!!
Lawanda Murphy
5 months ago
They did great!! Fixed the problems in seconds will definitely call them again!!
First time residential user. Tech demonstrated service and Customer excellence. Job well done! Thanks.
Chris Lester
8 months ago
I've used Dean's plumbing three times and each time they've been dependable and have done a great job. So far they've replaced my main gas line, fixed a leaky tub faucet, and replaced my water heater. I really like that they're locally owned and not corporate. I've used Colin every time and he's fantastic. Cannot recommend enough.
Joe-BOXER New York
a year ago
We use them at Bathmasters of Collin County for all our plumbing Jon is the best we have seen in our 50 years
Gavin Duckworth
3 years ago
They responded and were on site in about 20 minutes. And replaced my hot water heater in less than an hour. Good value and easy to work with.
Excellent plumbing company, will add to my list of who can work on my house.
andrea richardson
a year ago
Very nice young men. Repaire. Toilet wax ring very quiet. Did not disturb the home at all.
Jenny Connally
7 months ago
Johnathon made the initial visit and explained everything in detail as to the best choice to replace my water heater that met my needs and budget. He and his crew arrived on time on the assigned day and removed the old water heater and installed the new one very quickly and efficiently; fully explained the flood stop device that we had decided was needed to aleve my concerns about having a water heater in the attic. They tidied up nicely. I highly recommend Dean's Plumbing.
Kathy Stuart
2 months ago
Colton cam 15 minutes early, and clearly explained all my options. I was clueless, so he had to repeat himself and re-explain. Once I'd made my decision, he got right after it, despite this Texas heat. He was polite, efficient, and wonderful. Thank you!
Anthony Boerema
6 months ago
Jet was professional, communicative and very helpful. Extremely knowledgeable and answered all of my questions with honesty and integrity
Jet is a knowledgeable plumber and very friendly. If we should ever need another plumber. We would choose Jet for sure.
Excellent service, very timely, knowledgeable and informative. Great prices would highly recommend
Donna Taylor
5 months ago
Collin was knowledgeable and friendly. He took care of the maintenance on our tankless hot water heater plus adjusted the temperature valve for our shower. Everything is working great! Highly recommend Dean’s Plumbing
Dean's is so incredible and does a great job with communication and fair pricing!
Dylan Groseclose
7 months ago
Best plumbers in town!
They came out same day I called and immediately were able to fix the issue. Professional and friendly.
Doug Swinford
2 years ago
Stephen Williams
a week ago
Michael Wilson
4 months ago
Jonathan did a great job installing a new hot water heater and repair an outdoor faucet. The price did fall within the average for the area I live in (Garland) albeit at the very top end of average. Overall, I'm very pleased with their work. I'm giving 4 stars only because they were higher priced than I expected and of course there's that ridiculous trip charge that plumbers love to charge just to show up to do the work!
Update: The trip charge was credited back. Thank you!
Alex Midrigan
9 months ago
Excellent work, fast, on time, price is competitive. I recommend this business.
Zarifa Zarif
8 months ago
Jon and his Associate did excellent work.
They were also very helpful.
Carly Wallace
8 months ago
Highly recommended! Colin is a nice guy who did a great job. He fixed our plumbing issues quickly- clogged washing machine drain and leak under the kitchen sink.
elizabeth kerner
3 years ago
Deans Plumbing performed professionally and efficiently , removing two older water heaters, installing a tankless water heater, changing out two faucets and repairing and changing two shower heads and trim. We had never had good water flow in the master shower, and it took at least five mins to get any hot water. Now- within a minute, both great flow and heat!
Orlando came and walked the project, supplied the estimate, and then was lead for the repairs. He was knowledgeable , friendly and worked very hard to keep us informed- even staying until 10 pm the first night to make sure we would have warm water for the morning . He definitely took pride in his work, and Cody was a a very busy helper.
Despite a plumbing system that had been patched and changed, until it was rather a mess, they straightened out a great deal and the repairs are a success. I am comfortable recommending them to others.
Christopher Wiederman
a year ago
I called because my water heater was only delivering tepid water. I expected a diagnosis. The technicians that came out ran the water and said “hmmm, that should be coming out hot”. I responded, “yes, that is why you are here”. They said they were unsure and that the hot water heater was old (2015) and proceeded to quote me the cost of a new water heater. I didn’t trust that they knew what the were talking about and had another company come out the following day. The second company diagnosed a slab leak within minutes and had a repair plan that did not require a replacement of the water heater.
Andrew Thomas
8 months ago
I had an urgent situation. Atmos Energy came out to read the gas meter on a Friday afternoon and found it necessary to replace the meter. When they tested the new meter, they found the line was not holding pressure and indicated I would need to get a plumber to repair the gas lines before the gas could be turned on. I called Dean's Plumbing on Monday morning. Less than two hours after my call, a plumber - Adarius - was on site. He pulled the permit with the city and he explained the fees and costs and called every hour to update the status. Upon completion he sent the invoice and a number of attachments - photos of everything they checked, fixed, and replaced. He also scheduled with the city for an inspection the next day so we can get the gas turned back on. Adarius was courteous, efficient, and professional. In short he's the kind of employee you want representing your organization. I could not be more pleased with their work.
Margaret Young
3 weeks ago
Colin was extremely professional and prudent. I greatly appreciate his expertise and I will most certainly be using him again.
These guys did a GREAT job, they were quick, professional, and knowledgeable. Billy and Christian came in assessed the issues, gave me a quote and got right to work. Even though my issues were tough they didn't leave till everything was working right, and everything was put back in its place. a Great Service!
Timothy Fleming
a year ago
I always use Deans Plumbing because they never disappoint. Very knowledgeable and courteous and quality service at a fair price.
cecily turner
2 years ago
Just received some AMAZING service from Dean's Plumbing. Both gentlemen were very, Billy and Tennon, were very professional and on time! I thoroughly appreciate them for coming to my home and helping me!! would recommend over and over again!!
James Trousdale
9 months ago
We used Dean's plumbing to identify a leak under our slab. We were able to have the leak sealed off in a way that avoided the need for tunneling, which saved money that we can now apply to our bathroom remodel. We're very happy and would recommend Dean's.
Technician was clear about the repair options and warranty. He was also very professional and completed the job efficiently. At the end of labor he cleaned up the repaired area very neatly. Very pleased the job and the price was fair, I will recommend them anytime. I’m glad they are Richardson local business.
Jeannine Jiral
a year ago
Professional quality job, explained what they were doing and gave helpful advice for pending work of homeowner. Friendly and neat, and fair pricing. Great experience
GREGORY FUTRELL
3 years ago
Ronnie and Landon made the business exchange seamless. Well done. Toilet installed and this customer happy and appreciative of quality service
Callie Guenther
4 months ago
Excellent.
Cedric Horne
8 months ago
I used Dean's Plumbing to repair several items at my home and was very impressed with their professionalism and plumbing knowledge. Their work is excellent and I will continue to use them going forward for all my plumbing needs.
Dean's plumming was a great choice! They were very responsive and reasonably priced. They even contacted our city when there were problems with the city's pipes. They took care of everything and we are very satisfied with the quality and end result. Shout out to Ronnie and Landon!
Jenny Rendall
3 years ago
Dean's installed a new hot water heater for us. The old one was super old so it took a lot to bring the new one up to code. Dean's stuck to their original estimate even though they had to eat some unexpected costs. I'm very impressed by their professionalism, quality and integrity. I would definitely recommend them to others.
Stephanie Koehler
2 years ago
Dean’s Plumbing was amazing. They texted a photo a tracking information of the driver when they were on their way so I knew exactly who would be arriving and when. They diagnosed the problem fairly easily, we had water pressure issues in two bathrooms, and gave me the estimate before they began repairs. Jet, the plumber who did my repairs, was amazing and answered all my question and talked with me about what the cause and the fix would be. I would highly recommend this company to anyone that was needing a fast efficient knowledgeable plumber. Thank you so much Dean’s Plumbing
David 'Paladin' Whitley
2 years ago
Tony and his partner were so nice and patient. I will definitely work wit them again!
Pam Brelsford
2 years ago
Can't believe they worked me in today, and they finished the work quickly. Clean work and a great rate. Thanks, guys.
Had a water heater emergency and Dean’s plumbing responded quickly. Jon did a great job and made sure I understood all he did and what to do in the future. Would highly recommend.
Katheryn Harrington
a year ago
Cody did an excellent job and went the extra mile to ensure a quality repair. Everything works great and he cleaned up before leaving, looks like new! Dispatch was also courteous and great communication. My second time using Dean’s and I would recommend.
David Hinzman
7 years ago
Dean's Plumbing is a very reliable and honest company... two characteristics not often found in the plumbing business. I have delt with my share of plumbers over the years and a good one is extremely hard to come by. Ronnie Dean is top notch.
Virginia Fortney
a week ago
Teresa Rave Shobe
10 months ago
Called Dean’s Plumbing this morning and they were there before noon. A clogged drain was cleared and things are back to normal. Cody did a great job! Will not hesitate to use them again!
Not impressed so far... Started on 12/27/18 to replace a toilet that I suspected had a broken flange. Excavators showed up and dug the tunnel the next day, but the plumber never came back to make sure they tunneled to the correct area. We were hoping once the tunnel was done, the plumber would come back to do the plumbing. That didn't happen, but was told we would be first on the list Monday, but that wasn't the case. The plumber showed up around 12:30 and then discovered he needed the excavators to come back to dig more. Now we are looking at Wednesday to do more.... as I said, not impressed. The job was completed today, 1-4-19. Overall the job seems fine. The excavators filled the hole and smoothed everything out nicely. There are a few things that should have been taken care of, but good enough for now.
Andrew Turner
2 months ago
Prompt. Knowledgeable. Good experience.
Zach Russell-Trevino
3 years ago
I can't say enough about Dean's plumbing! We had to replace the entire sewer system from underneath our house to the main. It was a huge job and Dean's plumbing did a fantastic job communicating with us throughout the process. I got to meet the owner himself, who was so supportive and very competitive in price.. The work of their sub contractors has been great too, everything from the work itself and clean up. I will be using Dean's plumbing for all my future plumbing needs.
Great experience. The guys were knowledgeable, clear, and efficient. I would welcome them into our home again if/when we need help again.
Sean Jastillano
a month ago
Called Dean's Plumbing on a tight timeline, we're under contract for a house and needed the drain and plumbing in the foundation scoped as the last and most important item. Dean's plumbing got us an appointment next morning. Colin was very professional, explained in easy terms, and was also very personable. Dean's plumbing will definitely be my go to for my future needs.
The most professional of any company I have ever had.
Dillon came out to clear a clogged bathroom sink that the AC condensate drain was hooked into. He cabled through successfully, and made sure that water was draining well in other sinks, too. I highly recommend Dillon!
I normally don't leave reviews but given my experience I felt compelled to do so.
I had Dean's Plumbing out to replace a hose bibb. The price seemed reasonable and they finished the job within about 1-2 hours. I was informed not to attach a hose or turn the faucet on for at least 24 hours, which I followed.
Unfortunately, while reattaching my hose, I found that the work that they performed was poor. While the hose bibb was replaced, they only sealed around the top part of the hose bibb and not all of the way around. This leaves a good sized opening around the bottom portion of the faucet for ants and other pests to get right in. On top of that, the hose bibb now droops a little bit, leaving some small holes at the top and the hose bibb moves slightly if you pull on it. The previous hose bibb was fully sealed all the way around and did not budge if you pulled on it. I even checked the other house bibb on the opposite side of my house and it too is fully sealed all the way around and remains in place.
I contacted the company about this and left a voicemail politely requesting that someone call me back so that we could discuss someone coming out to address this. I waited for weeks for a response (and before leaving this review) and never heard anything so I have to assume that once they have your money they no longer care and have no intention of adhering to the warranty on labor that they offer.
Already did this. He was great!
Excellent customer service, prompt, professional and quality work
Sandra Morris
9 months ago
Got here quickly right before holiday weekend. Got problem solved. Nice guy.
Our kitchen sink was clogged and backed up my a lot of grease. Jet was a big help and got the job done! I know who to call in the future, thank you!
John was very professional. Clearly told me the problem and the cost. Contacted me when work was completed and tested. Please give John a raise. After he gets paid for my work. Jeff
Robert Elliott
a year ago
These guys are fast and reasonably priced. Billy is excellent. Won’t use anyone else.
Garrett Blackwell
5 months ago
Colin did a great job, they were fast, professional, and friendly. Would recommend
Billy and Cris did a great job installing my new toilets. They were very courteous and professional. This is the third time I’ve used them and they always do a great job.
Cassidy Adams
5 months ago
Collin was literally the best! Truly a gem. He was thorough, knew what he was talking about and taught me how to handle all water aspects of my home. I definitely felt like I was in good hands and he made me feel more confident about navigating how to deal with water in my new house I recently purchased as a young home owner
Ken Smithhart
3 months ago
Mitch Acker
10 months ago
Excellent service. Prompt and efficient.
Kathy Gutierrez
2 years ago
I feel the serviceman went above and beyond in checking out my concern of a leak. I live in a complex with shared walls and needed to make sure there was not a leak that would invade the adjoining neighbor. I am satisfied with the service I received and will use them again.
Victor Galanti
2 days ago
Collin and Sarah are the most unprofessional folks I've had the pleasure of doing business with. On seperate occasions Collin fell asleep in the van outside my home until I knoced on the window and asked him to leave. Today he forged my signature on an invoice. Sarah confirmed this was common practice on a follow up call and yelled HEY YOU CALLED US WE DIDN'T CALL YOU!
Justin Kaipus
2 years ago
I've never posted a review in my life but this company deserves one. They saved the day for my parents who had a pipe burst in this weeks winter storm. I called late Tuesday night and Ronnie had a tech out exactly when he said his first available time slot was which was today between 12-5. The tech Colin showed up right at 12noon and fixed the problem within an hour, very professional as well. You have a new customer and I will recommend to anyone who needs your services! I chose this company based on their reviews so I want to pass along the positive recommendation. 10 stars in my opinion.
John and kris very easy to talk to went in to detail about what we wanted to do and made some changes now just waiting on bid
Stephen Simmang
4 months ago
Great service. Colin is nice and professional.
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