Description
🧬DNA Plumbing Services is a reliable plumber serving Plano, TX and the surrounding area. With a specialty in emergency plumbing and drain cleaning, we are available 24/7 to help resolve any plumbing issue you might be having.
🪠Our experienced team uses advanced technologies and techniques to ensure efficient, high-quality service. We offer a range of plumbing services, from routine maintenance and repairs to installations and replacements.
đź‘ŤOur commitment to customer satisfaction means we always go above and beyond to exceed expectations.
đź“žCall DNA Plumbing today for all your plumbing needs!
SERVICES
Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing leak repair, Plumbing pipe repair, Sewer cleaning, Sewer repair, Shower installation, Shower repair, Sump pump installation, Sump pump repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Water tank installation, Water tank repair, 24 Hour Emergency Service, Any Plumbing Repair, Bathroom Sink, Bathtub Installation, Bathtub Repair, Booster Pump, Booster Pump Installation, Booster Pump Repair, Busted Pipe, Clog Removal & Hydrojetting, Clogged Drain, Clogged Kitchen, Common Water Heater Issues, Drain Cleaning & Repair, Drain Cleaning And Repair, Including Hydro Jetting, Drain Clogs, Drain Installation, Drain Repair, Drain Services, Drainage Issues, Ejector Pumps, Emergency Plumber, Emergency Plumbing, Emergency Plumbing Service, Emergency Services Call, Frozen Pipes, Garbage Disposal, Garbage Disposal Problems, Gas Leak, Gas Line Installation, Gas Line Repair, Gas Lines, Gas Lines Pipe, Gas Plumbing, General Radiator Plumbing, Grinder Pump Installation, Grinder Pump Repair, Grinder Pump Repair & Install, Grinder Pumps, Heater Design, Hour Emergency Service, Hydro Jetting, Hydrojet Drain Cleaning, Installation Tankless Water Heaters, Kitchen And Laundry Room, Kitchen Remodeling, Kitchen Sink, Laundry Room, Laundry Rooms, Leach Fields, Leak Detection, Leak Repair, Leaking Shower, Leaking Toilet, Leaky Faucets, Lift Station Repairs, Lift Stations, Main Sewer Pipe, Maintenance And Repairs, Misting Systems, New Plumbing, New Toilet, New Water Heater, Our Plumbing Services, Outdoor Plumbing, Pipe Cleaning, Pipe Clogs, Pipe Repair, Piping & Repiping, Piping Installation, Plumbing, Plumbing Help, Plumbing Inspections, Plumbing Installation, Plumbing Issue, Plumbing Issues, Plumbing Leaks, Plumbing Maintenance, Plumbing Repair, Plumbing Service Areas, Plumbing Work, Pressure Tank, Pressure Tank And Booster Pump Services, Pressure Tank Installation, Pressure Tank Repair, Pump Repair & Install, Repair Ejector Pumps, Repair Gas Lines, Repair Sump Pumps, Repair Water Heater, Sewage Ejector, Sewage Ejector Pump, Sewage Line, Sewer Backup, Sewer Cleaning Service, Sewer Drain Cleaning, Sewer Inspection, Sewer Inspections, Sewer Issues, Sewer Leak Detection, Sewer Line Installation & Replacement, Sewer Line Issues, Sewer Line Repair Sewer Line Replacement, Sewer Pipe, Sewer Problems, Sewer System, Sewer Water, Slab Leak Detection, Slab Leak Detection & Repair, Slab Leak Repair, Small Fixture Installation, Small Fixture Repair, Spring Cleaning, Sprinkler Installation, Sprinkler Repair, Sump Pumps, Tankless Water Heater Installation, Tankless Water Heater Repair, Tankless Water Heaters, Trap Cleaning, Valve Repair, Video & Camera Leak Detection, Video Inspection, Water Heater And Recirculating, Water Heater Burst, Water Heater Installation Tankless Water Heaters, Water Heater Issues, Water Heater Maintenance, Water Heater Repair Service, Water Heaters Emergency, Water Heaters Plumbing, Water Line Installation, Water Line Plumbing, Water Line Repair, Water Lines, Water Pressure Issues, Water Purification Installation, Water Purification Repair, Water Supply, Water Supply Lines, Water Tank Leak, Water Treatment, Water Treatment Installation, Water Treatment Repair, Well Pump Installation, Well Pump Repair,
Reviews
Godel Escher Bach
3 years ago
Dillion was very professional, safety conscience, and new his trade inside out. It was obvious that he cared about his customers and the work that he provided. Very helpful
Martin Clifford
a year ago
Cleared a partial block at 10pm at night, showed up promptly and were courteous. Highly recommended!
DNA was great to work with. Called Saturday am and they had a crew out in 2 hours. The guys were knowledgeable, friendly, and kept me up to date on the repairs. DNA not only did the repairs, but helped scheduled the inspection and will come back to ensure it goes smoothly. Highly recommend.
Very professional and extremely thorough. I highly recommend them. I called on a Friday morning and was told no one was available until Monday. I explained the issue and Alex and Jonathan arrived at 9:30 AM that same morning. It was a stubborn issue with a drain line, having had 3 others out to snake the line in the last year. They were able to locate and correct the trouble. I was quoted a very reasonable price and thatbisnwhatbimpaid even though they had to do additional work to resolve the problem.
My name is JT Pierce. I own Advanced Plaster and Tile. My company does swimming pool renovations. One of my plaster crews managed to strip the threads off of the handle on one of the spigots for our client.
I contacted D-N-A Plumbing at 9:30 pm on 28 May 2020. Jack immediately answered, put out my urgent call to Beau (technician) and Asa (master plumber). I was immediately contacted by Asa. I provided Asa with a video of our issue. He immediately managed my expectation as to range of problem and cost, which put me remarkably at ease. Their team proceeded, in an expeditious manner, to rectify the issue on my client’s spigot.
As a business owner, I am appreciative of the responsiveness and service provided by this outfit.
They have a client, and referral source, for life.
I received perfect service from Travis this afternoon. Thank you very much.
Raed Al-Atrash
8 months ago
Bradford Kaufenberg
2 years ago
This place is great. I've used them twice now. Both times highly professional, helpful, and they didn't try to price gouge. Even after hours they charge a reasonable amount and take care of you. Will only call them from now on.
Vijayalakshmi Linman
3 years ago
We are very pleased with their service. They were very professional, courteous, and did and excellent job. Brian answered all our questions patiently and was fast. The only issue I had was that the service was very expensive. But, considering they came out and fixed our problem within one hour on the labor day weekend is pretty remarkable.
Kenneth Mitchell
5 months ago
Great service. Will call again when plumbing service needed. Came out and looked at issue and advised no worries on my currently old toilet flange. We had installed new floor and believed flange was too high. Advised ot was good and no charge. Honestly I am amazed. Great rep. Jerrod polite and wore mask. Thank you!
Used company again to install new bathroom sink hardware. Excellent service and stands behind all of their work. Great experience with awesome customer service.
I had an emergency today where my toilet clogged. They sent out Aaron and his colleague and they both assisted me with my issue. First, they did their best to send out a guy ASAP. Second they communicated well what issues I was having. Third, they got the issue solved and allotted time to finding and fixing the issue.
Stephen Kurtz
4 years ago
Had an emergency call on a Sunday night. After another company kept stringing us along, I called DNA plumbing based on their reviews. Boy was I glad I did. Marie immediately answered and said they could have a tech there in 45 minutes or less. Jerrod arrived literally 38 minutes later and had the problem narrowed down and fixed shortly after that. Prompt, professional, courteous and the pricing was reasonable, especially for being after 8pm on a Sunday night. Would not hesitate for a second to call them again for emergency or non emergency needs!!!
Called after having a major blockage and water flowing from beneath a toilet. Came out at 930 on a week night to make sure we were taken care of. Service call price was reasonable and the technicians were very polite and respectful of our property!
Jennifer Garcia
a day ago
Best plumbers at a fair price.
Jordan Reinhardt
5 months ago
Was getting nowhere with home warranty and ended up having emergency stoppage to both bathrooms flooding. These guys arrived and found the issue in less than an hour while being very thorough and walking us through what they found. Highly recommended!
James John Ifurung
4 years ago
Alex and Jason did an excellent service. Very quick in fixing and explained everything so well. Very professional. Very happy I got them to fix the problem on our gas pipe.
SergentExtreme
a year ago
Stephanie Edgington
3 years ago
I called DNA plumbing after hours around 6 pm; they picked up the phone and set me up for an appointment next day to find and repair a gas leak. I spoke to one of the co-owners and he spent about 20 minutes with me on the phone after hours explaining my options to me. They came in the next day and completed the work, I am very pleased with how the job was handled and I would absolutely recommend DNA plumbing.
Scott Cortese
5 years ago
I came home from dinner one evening to find my hot water heater ruptured and spraying all over my garage. I have two daughters home for the summer and needed the hot water. I called DNA plumbing at 7AM the following morning and got a real person on the phone. By 11AM that morning I had a new hot water heater installed and ready to go. Without a doubt if I have any future plumbing issues DNA plumbing will be the one I call.
I would highly recommend! Was shocked at how quickly they got to our house to repair an outside faucet. Quoted work no surprises and done very quickly. Knowledgeable and polite. Will totally be my first pick next time I need service! Best plumbing experience I have had.
Mitchell Redfearn
9 months ago
Chad went above and beyond. Would definitely recommend DNA plumbing to anyone looking for a pipe leak fix.
Great service, super efficient.
Justin Hathcoat
4 months ago
Excellent service. We had an emergency on a Sunday night Aaron Hamby and his team mate show up on time, very knowledgeable. Explaining every detail on what they were doing to fix the issue. Highly recommend this company.
David Waterhouse
3 months ago
Highly knowledgeable and professional. On time and high quality work!!
Bryan was very professional got everything cleaned out of my mother in laws kitchen sink. Thank you.
Trent with DNA Plumbing did a tremendous job making repairs to broken water lines in our attic. Very professional, courteous and respectful, even though we know they have been working long hours. Also, Asa with DNA made sure we were satisfied with their service, this is why DNA is our choice for plumbing services! Thank you DNA Plumbing!!
Sherri Reagan
2 years ago
They were able to come earlier than expected. They were very friendly and courteous, professional. They did their work in a timely manner. I definitely recommend them.
Asser Moustafa
a year ago
Professionalism, quality work, on schedule, and reasonable prices are a rare find in any space especially plumbing, but DNA managed to provide just that. They replaced my water heater, fixed two leaky faucets, and installed a new toilet. Dillon and Jonathan did a great job.
Michelle Yourell
a month ago
Had a major clog in our kitchen and laundry room and we couldn’t get our last plumber to come out day of. They wouldn’t even pencil us in for next day because it “wasn’t convenient for them”. So we called DNA Plumbing and they were available to come out day off and they were very customer friendly and did great work. Turned out the clog was much worse than we expected and after they finished and left, we noticed it was backing up again. We called DNA back and same guys were back within 20 min to finish the job. Very happy with the service and price point. Definitely using DNA again
Melissa Addison
a year ago
Great guys... showed me the issue and gave me the solution.
Nathan Welsch
4 years ago
I can't say enough about the work from the crew at DNA. As a first time homeowner, and having our first real emergency, we hit the reviews quickly to find someone for our plumbing issues.
We were able to get a hold of them right away and they sent Jerrod and Deion out within the hour to diagnose and take care of our problem. They were incredibly courteous and professional. We really lucked out going with such a great company for our first issue.
I can't recommend these guys enough and I can promise you it will be who will call if we have any issues in the future.
Courtney Garlow
a year ago
Jeannie Clemente
10 months ago
Patty Ledbetter
a year ago
Charles Hernandez
2 years ago
Great service. We have had DNA out on a couple jobs. We will never look for another service company. Asa has done a great job building DNA!
Came out fast on a Sunday. Fixed the problem. Nice guys.
Our gas water heater was having leakage and due to the awesome reviews from prior customers, D-N-A was a no brainer vendor of choice. We were super happy with Asa's patience in answering all questions promptly for us to make our decision to replace our watee heaters. Asa's team turned around and ended up doing the work within an hour of our decision. They did an outstanding job, were extremely knowledgeable, worked through the city permit process and helped make recommendations on how to maintain these new heaters going forward. I would not think twice to reconsider them for another plumbing job
So I had a DNA crew out a few weeks back and they did a bit of work that wasn’t quite up to snuff. Once I let the customer service team at DNA know about the issues, they had a crew (Brandon Manriquez and his teammate) out within 20 minutes. Despite the bad weather, these guys were polite, professional and wouldn’t leave until they were sure I was happy with the job. Honestly, I couldn’t be happier with their quality of work and service.
I’ve got no problem with a company making a mistake as long as they are willing to offer top notch customer service in getting it rectified. You can count on DNA plumbing for that. I’ll definitely use their services again in the future and I will definitely request Brandon for the job.
Steven Bolodar
4 months ago
Melissa & Chris Moses
2 years ago
Ads Womack responded first thing this morning to our call and Jonathan Womack came out within only a couple of hours and fixed our shower handle! Thanks guys! Y’all are the best!
Great service. Ready to answer any and all questions. Great response time
The gentlemen that came to fix our plumbing issues were very polite, professional and worked their tails off to fix our outdoor plumbing issue. I highly recommend them if you are have any plumbing needs.
Karen Salewski
9 months ago
Aaron was efficient and came back when there was a small problem.
I had a great experience with D-N-A Plumbing. They were very professional and did a great job.
Would recommend
Saved the day! Very prompt. Didn't have to wait all day. Profesional, polite and informative.
Highly recommended 5 stars. They performed a big plumbing project on my home, under slab sewer kitchen line repair. Everything went very smooth, quick, and easy.
Greg Overstreet
a year ago
Plumber came to do a pressure check and stated we had a leak. They sent out leak detection company and he stated we had no leaks. This cost extra money when we had no leak. Not sure if they turned off the valve to sprinkler when the plumber ran their pressure check. Very disappointed in service provided. Plumber did not charge, but charge for leak detection company was higher when no leak was found.
Friendly, fast and efficient!
Communicated well throughout the process.
Shannon Wallace
3 years ago
DNA Plumbing provides EXCEPTIONAL quality of work as well as customer service. I have used them numerous times on both commercial & residential accounts - their honesty and high standards of workmanship are incredibly impressive. I won't use any other plumbing company!
Very Professional, Service Personnel Very knowledgeable and Courtious.
Job Well Done.
Thank you, Rose
The guys were great, came back many times until everything was taken care of
Bought a fixer upper and this company has been great at helping me with all the projects and getting it safe for my family. Would highly recommend
The Vasquez Family Dario, Amanda and Angelica
3 years ago
Same day service! Quick, efficient, kind and knowledgeable staff. Even tried to clean up afterwards. Thank you!
Jarrod came by within an hour of calling to fix a leak underneath our sink today. He was friendly and professional, and did a great job at fixing everything. I would definitely use their services again.
Just wanted to update my review based on the outstanding service I received from Jack (Owner) who promptly responded to my review. He acknowledged the lack of communication was concerning and he would address it with his staff. Additionally he throughly explained the problem and what it would take to repair it. During the entire process he keep us informed. I'm changing my review to a 5 star based on Jack's superior service.
The main purpose of this review is to get the attention of the business owner(s). On Friday, March 10, my husband resolved we had a plumbing issue because there was standing water in the front yard and flowerbed. After researching for a reputable plumber that can provide 24-hour service, we decided to go with DNA Plumbing. We contacted them and placed a service call and was informed that a plumber would be out and we would receive a text when they were on their way. After waiting several hours and no text, the plumbing crew showed up at 12:30 am. (early morning). After their initial assessment, we were informed that the main water line was cracked, and it could be resolved for 1k. After further researched we were informed the problem was more severe, and additionally, the underground water lines were cracked and needed to be replaced, and it would cost 4K. Work wasn't performed because it would require a crew to dig up the ground. In the meantime, we had no running water and was under the impression the repair would be done on Saturday between 3pm and 5pm. Without water, we waited all day Saturday, and finally, a plumber showed up around 7 pm. and informed us that the Excuvation crew couldn't dig in the dark. To no avail, we didn't receive the repair, However, we explained that we've been without water since Friday and needed some resolve. The plumber informed us he could run a temporary line from the main water valve, and that would restore water to our home. He informed us that the Excuvation Crew would be at our home at 9 am. on Sunday morning. As I'm writing this review, it's after 12 noon noon, and no one is here to resolve the problem.
Note: Anytime there has been communication, it has been initiated by us. It appears we are talking to a dispatcher. The main concern from the dispatcher is MONEY! The credit card is on file, and payment is of no issue. Communication is HORRIBLE!
Being without a natural resource has been a major problem in my household.  We care for my 82 year old Father in Law and our 22 year old daughter. Drinking, bathing, washing dishes, and flushing toilets are a necessity. We need water restored!
We welcome a follow-up call from the owner(s).
This was our first time using D-N-A Plumbing. They came out in the estimated time frame and provided quality service to fix our plumbing emergency. Montana and Dillon were very courteous and professional. I highly recommend D-N-A Plumbing.
Russell Layne
3 months ago
Aaron and Daniel are very knowledgeable and professional plumber's
Anna Karapetyan
4 months ago
We have used this company several times for different reasons and will use them again. They are reliable and do a good job.
Jarred inspected my 14 year old electric hot water heater and gave me an honest assessment. The service call was outstanding!!
Erlinda Harlos
2 years ago
They’re prompt arriving for the repair and when there was a leak after the repair I called. They came within an hour to fix it. Jet and Cameron were professional and courteous. They answered the questions I had.
Dana Schreiber
5 months ago
The guys are friendly and did a good job. The company is reasonably priced and no crazy trip charge.
Great service and fast response to our plumbing emergency! Thank you Asa, Cody, and Dan for the excellent work!
Setting appt was easy. Came the next day. Had a leak and the dishwasher wouldn’t drain. I tried all my usual tricks and nothing worked. Jarrod found the issue. Cleaned up the entire system, replaced a leaking garbage disposal. Cleaned up and had everything tested. Very nice. Very efficient
Probably the most honest company. Had them out today for a faucet repair and basically tightened a screw and charge appropriately. Very very very impressed.
Fevzi Caglarsu
a month ago
Very prompt, polite and professional service
Gosh! I wish there were 6 stars, because DNA Plumbing services deserves it!!!! These guys are so professional, fun, kind and most of all, thoroughly professional in their work! They have a great work ethic and responded promptly to our 10pm call. I will recommend them to my friends who need plumbing services. Simply great service!
Naomi and Eric, McKinney
Michael Adamovsky
4 years ago
jessica henderson
2 years ago
My bathroom sink stopped draining completely and after trying home remedies that didn't work, I had to call in professionals. I called after hours; however, I was able to speak with someone and make a next day appointment. Asa came on time, explained the process, and provided a reasonable price. He completed the work quickly and cleaned up some water too, as I didn't know the sink was leaking. Customer service these days isn't what it used to be, so I can always appricate clear communication, punctuality, and professionalism. I recommend DNA plumbing and I would use their services again in the future.
Hector Martinez
2 years ago
Plumber was blocking the alley and asked him to move so I can get to my garage. He cussed me out and said “I’m working” Do not see how that reflects to friendly service
Pineapple Leads Main
a year ago
DNA sent me a pair of guys who got straight to it, found my clog and cleared it AND cleared two drains and now my plumbing runs better than it has in FIVE YEARS since I’ve lived in this house. Thank you!
AAron and Daniel did a great job changing out our master bath faucets and fixing the problem. Were very professional!
Sarena Edwards
2 years ago
Kumudini Bellary
8 months ago
I used their service to fix my tankless water heater. It was giving error code 29. Neutralizer blocked. They were on time and came the next day to service. Job looks well done. Will have to wait and watch as far as how good the fix is.
I am satisfied with their work. This was the first time I used their service. Will sure call them for future needs.
Jairia Jennings
4 years ago
I had a problem with my toilet leaking down into my dining room. Jonathon and David was on time and pleasant, respectful they look at my toilet figure out what was wrong with it and fix it. I will definitely call DNA plumbing again if I have any other plumbing issues
Kristin & Wendy Minor
a year ago
We contacted DNA plumbing to complete a job for our upstairs add on. They came out and gave an estimate. After agreeing to the estimate, they scheduled the service within 2 days and completed the work in 2.5 days. They were very polite and included us in all the decisions when things were not quite right! We will use them again and again. Great people to work with
Excellent work. I highly recommend them for any plumbing work!
Dillon was on time and completed work quickly. Very reasonable cost for after business hours service.
Jeffrey is a pro’s pro. My favorite plumber-great attitude. Always a “can do” approach. Thanks guys.
Brandon and Jimmy came out to my house to replace 2 hose bibs that were old and loose. They kept me informed on what they were gonna have to do to fix the issue and cleaned up the area once the job was finished. They worked quickly and efficiently. I would definitely recommend DNA and will use them for any future plumbing issues at my home
These guys were responsive, in budget, professional, and helped all along the way. I am doing a large kitchen remodel and they had to go through the foundation to move sewer and water lines. They connected everything up after and did a great job! I highly recommend them for your next plumbing project!
Awesome service and very friendly people. Find the problem in the first 10 minutes. Asa abd Dane is great!! Thank you DNA plumbing for your service !!
Susan McDaniel
a year ago
Alex and Casey came early, we’re friendly and professional. They did a great job- an asset to their business. Thank you Alex and Casey!
Montana came out on short notice... did a great job
Monica Herreros
3 months ago
It's my second time calling them for a plumbing issue and not only did they arrange someone to be here within 2 hours of my request, but both times the guys (then Aaron, now Brandon) have been honest about the issue and giving best value options on how to fix the issue. I highly recommend them!
I didn't even realize how bad my original plumber was ripped us off until we started using DNA. Not many honest companies around anymore, this is one of the good ones.
Honest plumbers, decent prices, quick response.
I’ve been using these guys for a couple years now and have had nothing but good experiences. My house is 50 years old with cast iron pipes, so random problems pop up when you least expect them. After trying a couple other local plumbers before I have to say you get the best value from DNA. Their pricing is upfront, they’re always on time, I’ve never had to wait even 24hrs to get them out here (they also do 24hr service which I’ve never used), I’ve always talked to a real person when I call, not a machine, and the plumbers always seem to remember me and check in on the other stuff they’ve repaired when they come by for a new problem. Will continue to use and recommend them to others.
Sunday morning emergency call for a clog. Great response when called in and fast professional service. Taken care of in less than 2 hours.
Joshua garcia
2 months ago
Brian and Brian did an excellent job. Would recommend 100%
Peter Linder
2 months ago
Miguel and Cameron came to our house and fixed a few annoying leaks outside, a leaking shower and an ice box. We are very happy with the work they did, and they were excellent i dealing with us as customers by setting clear expectations and talking us through the process. Pricing was very clear and I am confident quality will outlast us.
Elaina Saccal
2 years ago
Tony Williams
5 years ago
Fast, friendly, affordable service.
Michaela Douglas
3 years ago
I have known Asa and his family for many years, so when my mother came into issues with her plumbing me being 5 hrs away my first call was to Asa. Even though she was a bit out of the way not only did he graciously send out one of his hands Dillon to come help. Dillon even came after he was off to assist my mom so she wouldn't end up with further issues.. From start to finish they were respectful,courteous, and quick to find the issue and fixed it within 15 minutes. I am super thankful for the help and quick service.
Honest, fair, and upfront estimated pricing along with same day service. Got stood up by another plumber and DNA was there in 2 hours. Will definitely call next time.
Great work attitude. Reasonable pricing. Scheduling arrangements can be improved but not unusual for small businesses.
Chad came out to change out a bathroom faucet, replace the tub spout, completely rebuild the toilet mechanisms and tighten a leaking shower head. He was polite, on time and very professional. Only time will tell the quality of his work by for now all was great!
Asa and Dan were quick and punctual even at 10 pm. The company responded very quickly and they were done before I knew it. Awesome job
Kevin Wortham
5 years ago
We had an issue with Vortens and a manufacturer defect on a defect with their tanks. DNA was quick and went over and beyond to help us out and ensure we got 5 tanks replaced to avoid water damage to our entire house. HUGE appreciation for Jack, Asa and Dan for taking care of us quickly!!
Renea Breashears
a year ago
These guys have handled several plumbing emergencies for me over the years (water tank leak, busted pipe, mainline backup). They always answer your call, even on holidays, and they always get someone out ASAP, even with the winter storms. Swift, reliable service. They truly are life savers.
Mason is really helpful, professional and diligent.
Anthony Wolfe
3 years ago
Whoever they have answering phones could not be less helpful, guess I won’t be going with this company.
Great customer service, showed up when they said they would, and went above and beyond for us.
Jacob Jenkins
5 years ago
Took great care of my mother-in-law. Really good guys who are professional in every way.
Sergio Veiga
8 months ago
Very impressed by the professionalism and courteous manner of the people that I was attended by.. Starting from the office employees to the field employees totally first class.. I would definitely recommend this company.. So refreshing to deal with people with such positive energy.. Thank you for your service.. Great job guys..
DNA Plumbing just finished repairing a gas leak at my Plano home. They were easy to schedule and showed up on time. They were professional, respectful and got the job done in a timely manner. I will be using them again for any future plumbing work.
Cathryn Coleman
4 months ago
Professional, friendly, and efficient.
D-N-A plumbing is the best. I am a carpet cleaner/water restoration company. I’ve used them two times for customers who asked for plumbing services. But this is the first time I had them at my house. Montanna and his assistant came out from a big job and did ours in less than 15 minutes. He’s quick and knows the solutions to the problem. I’ve met him once on one of my customers so i request him to come and they had him come. I give over five stars to Montanna and his assistant and DNA and their professionalism. I’ll call DNA next time I have a problem either at my house or for my customer.
Roshan Skariah
2 years ago
Great service at a reasonable rate compared to other vendors for after hour services. Arrived on site in less than 2 hrs and completed the work quickly!
Knowledgeable, professional, detail oriented
They were able to come sooner than scheduled, which was a plus. Travis and Seth were very polite and got my problem fixed quickly. I would use them again.
charlie brumfield
5 years ago
Excellent response to urgent call with a water leak near the meter. Professional, fair and up front pricing. Dug in the mud to find the leak, performed the repair, and filled back where needed. All in 3 hours. I would highly recommend and use them again.
Martha Paulson
7 months ago
Sherri Kutch
9 months ago
Not too many plumbers I know that would come out during a tornado watch, but DNA said, week be right out. Very communicative and did the work in a timely manner. I would definitely use them again and recommend them to anyone.
Rick Morrison
2 years ago
I called DNA Plumbing after researching local plumbers on Google. The scheduler was friendly and helpful, and scheduled my visit for the following afternoon. It turned out that the techs finished their prior job early and were available to come that morning instead. Alex and Michael arrived and quickly diagnosed the origin of the clog as coming from my air conditioner condensation line. They went into the attic, opened the line, cleared it and tested it, all within 20 minutes. I was pleased with their professionalism, thorough work, and the reasonable pricing. I will call DNA Plumbing again for help with any future plumbing needs.
Murali Krishna
a year ago
Jordan and his teammate were thoroughly professional. They paid attention to every little detail. Everything was so easy from arrival notification to payment and paperless invoice. When you see someone that loves their job and is really good at it, it's contagious. It was a pleasure meeting you!
Fast response, Excellent customer service , respectful of space leaving work area clean.
Julie Farquhar
3 years ago
Richard Cunningham
2 years ago
Trent and Tyler were courteous, professional and timely. What more can you ask. I don’t have to worry about finding a plumber the next time I have an issue, N-n-A are the guys.
They treated me very well and explained everything that needed to be fixed. They were very prompt and courteous. Would definitely use again!
They have excellent communication, always on time, completed work in a timely manner and made sure it was done properly. Would highly recommend. Montana was a huge help in keeping me in the loop on what was going on with my sewer repair. This was the first time I used them but it definitely won’t be the last!
Mark Blackbourn
8 months ago
These folks always have the best response time and get the job done quick.
They were here on time , very professional and courteous. They worked hard and got the job done in a timely matter. Best plumbing service ever!!!!
They actually installed a new water heater.
Last minute call today for moving sink location and the guys did a great job. Thank you! I will definitely use your services again and also for my customers.
Nancy Rodriguez
4 years ago
Ready to get the day started on a Saturday morning, jumped into the shower with no hot water. UGH! Husband tried to get the pilot light lit for hours, while I started calling plumbers. I finally searched for 24/7 plumbers and DNA provided the service!
Team of plumbers showed up, and it was discovered that the control panel had gone bad. Since he could not get the part until Monday, he turned off the gas. The water heater was almost at the end of its life, so they suggested we just replace the water heater.
The service we received was great. The team of plumbers were excellent. The fact that they do not lock their doors on weekends, they will be the plumber that I call when we need something repaired.
I had a leak at my water main Chad selman came out very promptly and did an awesome job on my repair very friendly and knowledgeable. Would very much recommend
Carrie Saunders
2 weeks ago
Excellent work! Terrific customer service.
Christina Croxell
a year ago
Always amazing. Brandon and Michael were absolute professionals. I have used DNA before, and every time has been efficient and friendly. I am only calling them for plumbing from now on.
roy zamarippa
2 years ago
DNA responded to our call for help from a busted pipe due to a freeze. Since the impact was city wide, most plumbers were not even taking calls, but DNA was. I was able to connect them, and got a return call quickly. I was scheduled for service and I found them to be efficient and professional. Keep up the great work, and thanks!
Was exactly what was quoted. Nothing hidden. Super friendly polite and quick
Prompt same-day service for a main pipe overflow/leak on a Friday night. Our plumber was professional and got the job done quick. Glad to find a company that wasn't just 9-5 and prices seemed good but let's be honest.. having last night's meal end up on my front lawn was a no-no so it's hard to put a price on that nightmare being resolved.
The water heater went out at 4 o'clock in the afternoon. At one o'clock the next day I had a brand new hot water heater. Helpful, on time, prompt, informative, and very professional.
Arthur Edwards
2 years ago
Jared arrived and fixed the problem immediately. It was operator error on my part. He showed me that I didn’t have the shutoff valve all the way open. He didn’t charge a thing. Love that guy.
Heidi Elkins
11 months ago
You can trust D-N-A! They are professional, knowledgeable and HONEST. They explain everything as they go and answer questions in a way the customer can understand, even showing you exactly what problems they find. Also, they are fairly priced, scheduling is easy, and they only employ quality people you will feel comfortable working in your home.
Arthur MacKinnon
3 years ago
Frances Kirby
4 years ago
Timely response
Great response time from these folks and a quality repair to a very difficult plumbing issue to diagnose. Can't wait to use them again!
DnA has also installed a gas line for me. They communicate very well. I trust their people thoroughly. I recommend you consider using their service for a top-notch job.
House was clogged up, fast and great service..
One of my best experiences yet. Very nice people, informative and helpful!
Very friendly and professional. They installed a new water filter and faucet for our kitchen sink and did a great job. Also, they helped me with my outdoor fireplace. I thought it was broken, but it turns out I wasn’t using it properly. They showed me how to use the fireplace and we’re very kind about it! They also wore masks and put on shoe booties before entering my home.
Cubmaster Pack 1225
2 years ago
Jared & Casey were exceptional at finding & repairing multiple broken pipes from the frozen weather we experienced. They were on time, transparent with pricing, and very effective at fixing the problems! Great attitudes and even better customer service. Highly recommend!
Bishara Dental
2 years ago
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Mohammed Anwar
4 years ago
I had to call DNA Plumbing LLC at 8:30PM.
Montana and Brian showed up within an hour. They were extremely professional.
They also took care of my problem. In case of emergency or not, I am going to do business with them.
I had a problem which it turns out my water heater was damaged beyond repair. I’m very bad with remembering name but the service technician realizing the unit was still under warranty, he called the warranty company and got the necessary info to replace my unit. He took out the damaged unit, went and picked up the new unit and installed it all within a couple of hours, awesome! I call this going above an beyond.
Tom Hamilton
10 months ago
Very kind and considerate. They made a reliable reference to help with my budget. I will definitely call again in the future.
Kelly Redding
3 years ago
Jerrod McCann and Benjamin came and helped get some drains unclogged. They were very helpful and Jerrod explained and answered all my questions. They did a great job! I highly recommend.
Colton Clay
11 months ago
Great job by Montana! I had a potential break in our underground sewer and he found it / located it in no time. 10 out of 10!
Stephen Becker
3 weeks ago
Travis and Seth were on time, courteous and were helpful even behind the job I called them out for, answering additional plumbing questions I had to help me be a better home owner.
These guys were awesome. Had a big plumbing issue in our new house on day 1 and they were there same day and fixed the issue within an hour!
Chris Schmiedeke
a year ago
We have used DNA Plumbing for several properties in the DFW area. This weekend they were able to get us in within a few hours of our call. Bryan diagnosed the issue as a leak inside the water heater that couldn’t be repaired. He was able to install a new one and we had hot water again within hours. Pricing is fair (middle of the road) and the quality of their work is consistent. We call them first for our plumbing needs.
This is my second time using DNA Plumbing. Jordan and Zane were professional, courteous, competent, and efficient. They identified my water leak source, the cause, and provided pricing options for repair and replacement. I will continue using them in the future for their quality service. Thank you.
Briston McCullough
a year ago
All around great service very professional. Bryan was extremely courteous and answered all my questions. He did the job quickly and efficiently
Not only did they have someone out within hours (during the winter storm), Jerrod was able to find the leak and repair quickly, enabling us to turn the water back on without delay. Great customer service - THANK YOU!
We couldn’t have been happier with the service we received. We were able to set up an appointment for service quickly. They were professional and efficient, and discussed the cost of different options prior to starting work. They reviewed options that would save us money, which I appreciated. They did a great job!
Prompt, friendly, above board, very conscientious. One of the owners answered the on a Friday night and had someone out to me in an hour with no hesitation. Diagnosis was explained and demonstrated to me and I had full confidence that their recommendation to replace my old tankless water heater was sound. Very high quality work was done and a high quality reliable product was installed for a good price. I highly recommend D-N-A Plumbing to family, friends, and neighbors.
Wow! These guys are all around awesome.
Will continue to use, and refer DNA to anyone needing a plumber.
Thank you DNA!
Needed a water heater on a Saturday...definitely a blessing to use DNA plumbing! Loved the friendly initial call from Jack! Appreciated the friendliness, promptness, and diligence to the plumbers Montana and Jake to get the work done! Definitely worth calling them for other plumbing issues!
Best in the biz, honest, reliable, and accommodating. I've had them come out multiple times for water heater and recirculating issues at a couple houses and they've always taken care of me. never charged if it was faulty equipment or warranty, and their labor has been remarkable. tough to say nice things about a plumber until now...
Diana Huggins
2 years ago
Great service, paid for overtime service so we could get our water going again after the storm and they came same day. Really enjoyed the team that came, this is our second time using this company.
Santiago Gaeta
3 years ago
This guys know what they are doing and very clean workers. I would hire them again and would say they hire top notch workers.
Jackie Hendricks
5 years ago
My small town was not on their service area list, but they were willing to add us to the list and serve our area. Excellent people! Professional service! Recommend to all!
Travis Harman is fantastic. Knows what he is talking about.
Chelsea Smith
5 years ago
The two techs that’s came to fix a leak in my garage were incredibly professional, efficient, and knowledgeable. My only complaint is that they were a little over an hour late and I hadn’t heard anything. To be fair I DID get a message saying they were in route to my house, WHILE they were at my house so my phone may not have had a good signal and gave me the message late. They apologized to me and gave us a military discount since we are veterans. Would highly recommend! They shook my hand and introduced themselves (this is actually a big deal if your a woman, being treated fairly and equally). They actually added some extra straps to the pipe to help ease my concerns. Thank you so much guys!
David Griffith
11 months ago
Bathroom sink where a/c condensate drains stopped up. They cleared stoppage and cleaned up nicely
They were very nice and helped me with a gas leak in my home. Went above and beyond. I'll be passing their information onto my parents, who own several properties in the area.
Jamie Proffitt
3 years ago
I had a great experience with DNA plumbing. They installed a tankless hot waterheater for me at a great price. I would definitely recommend them.
After repairing it, it will be broken in four days and the service attitude is very bad. Call the company directly to hang up the phone.
Wonderful plumbing company. We had a weekend plumbing emergency and they were quick to come out and fixed 4 water heaters in one day! No small task, and they spent their Sunday getting us fixed up. They were extremely kind, professional, and proficient in their work. Even after they finished, they were available for separate, but related, questions. Their work ethic and positive values shine through their work; they really want to make sure their customers are taken care of and happy. We were very satisfied with DNA Plumbing.
Hayley Luther
2 years ago
They did a great job! Scheduled to come fix my issues really quickly the day after I called. Showed up on time, too! The work was solid and quick. They had to get in my attic to snake the pipe but took the time to explain why to me so I understood what was going on. They came for backed up drains but also fixed my toilet while they were here which totally made my day.
I have an autoimmune thing going on, and they didn’t arrive wearing any masks, so that took me a bit by surprise, but I just provided my own disposable ones to them when they arrived and asked them to wear them inside, and they were respectful about it, which I really appreciated.
I would definitely use this service again.
Jeanette Guzman
8 months ago
DNA was available last minute when my sewer line broke. It was Christmas Eve and they already had their employees digging the hole. I can’t tell them how much I appreciate them for fitting me into their schedule asap and then taking care of the repair immediately when they opened back up after the holiday weekend. Service was great. Prompt communication. Reasonably priced as well. Thank you.
David Applegate
3 months ago
Great service. Very knowledgeable. David and Josh were great.
Montana and his co-worker, whose name I'm afraid I didn't get, were awesome! Very friendly and knowledgeable.
These guys were great!! After realizing we had a clogged main line on super bowl Sunday, with water backed up in both showers and the toilets to the top, I tried calling at least four other 24 hour plumbers before I found them. My call was immediately answered and they were able to send someone out about an hour later to get us taken care of. Unfortunately the culprit was roots in the pipes, but he got us temporarily functional and then their team proceeded to knock out the entire job a full day ahead of when they had estimated they'd be able to. With almost our whole house down with the flu on top of this, worrying about the plumbing was the last thing we needed. Seriously, thank y'all for making the extra effort to get us taken care of so quickly. It's much appreciated.
JUSTIN THOMPSON
a year ago
Excellent customer service. Price quoted was price paid. Did the job quickly and professionally. Highly recommend!
These guys are absolutely amazing! We had a gas leak emergency that was a pipe problem something the city told us we needed a plumber to fix. It was about 5pm and we called 7 different places (just going down the line in google search results) and were told their work days were done and couldn’t help us. It was freezing outside during covid and we had no heat and no hot water to clean and we couldn’t go to a hotel. No one cared one bit until we called DNA. They rushed out here in a matter of 15 minutes and proceeded to not only fix it but get the city back out to turn our gas back on. Even though the city was closing and said we’d have to wait these guys somehow got them to do it anyway! Since then they have fixed various other plumbing issues for us and have always been honest, professional, fair priced and knowledgable at what they do. These are the guys to go to if you ever need a plumber!
These guys saved me during a weekend warrior project gone wrong. The pipes for our shower handle cracked and started leaking water. The front main drain valve was broken and couldn’t be turned off. We had to divert water to the tub until they arrived. They showed up within 30 min and fixed our problem. I would definitely recommend them for 24 hour repairs and any future plumbing work. Thanks!
W. C. McDonald
4 years ago
Our hot water heater broke over a weekend, and plumbers Jonathan and David were able to come out, diagnose, and replace the faulty unit quickly. They were professional and prompt, and did a great job.
Fred Blood- DJFreddieB
2 years ago
Tyler Hufstetler
4 years ago
Fast and honest service.
Sheena Pearson
a year ago
If you’re looking for an honest, family owned plumbing business that cares more about their customers than making a profit, then D-N-A/Triple Crown Plumbing is the company for you!
They are very professional, hard working and honest. I will definitely call DNA plumbing if I have any plumbing problem and recommend to anyone who needs a plumbing service.
Beth Greenwood
3 years ago
We had a pipe clog Memorial Day weekend. I called several places, but these guys called me right away and came right away. We were so thankful, they were very professional and nice young men.
They came out the same day I called to snake the drain for my washing machine and were professional and super friendly (even to my dogs). I highly recommend them!
Michael & Kristina Walkup
5 months ago
Quick Fix and knowledgeable plumbers. Corrected an issue for an prior plumber in less than 1/2 an hour. Thank you!
Alexander Martinez
4 years ago
They have great people that work there and very knowledgeable plumbers. I'd definitely recommend them to everyone.
I have had two experiences with DNA Plumbing. First, i had them replace a water heater and toilets for the same price that another company was going to charge me for just a water heater. They did a great job and were very helpful. If you supply the toilet they will install it for a really good price.
Second experience, I just replaced my gas line after a previous owner put a stake through the gas line. They were very good at trying to find a way to repair the leak instead of replacing the whole line. Ended up having to replace the whole line, which sucked but not in their control. After the job the tech did a great job following up with my insurance company to make sure insurance provided what I was entitled to through coverage I added to the policy a few months ago.
I hope i get to go a few years before my next plumbing issues, but I will be calling DNA when that happens.
Ebony McKinney
a year ago
I was contacted by the owner and my issue was resolved in a professional manner. Thank you.
Flaming Sword
2 years ago
Jarred Parham
3 years ago
Great service and job well done !! Thanks
I called to have DNA plumbing come out for a clogged kitchen drain. We noticed that one of the pipes was corrugated flexible pipe which isn’t correct. DNA called and had a cancellation so was here about an hour after I called They fixed the minor clog and I am having them come back to repipe under the sink correctly. All of my family members use DNA. Very good company.
7/12 Jordan and Zane came back to fix all pipes under the kitchen sink. Their work was done well and they were so respectful. Thank you guys for such a good job.
The price for our repair was fair. They came out quickly on a Sunday.
Jeremy Cannady
a year ago
🙂They were very friendly, courteous, knowledgeable explaining so I could understand everything. I truly recommend this company
Scott Eskenazi
4 years ago
Great company and customer service - would highly recommend to anyone. I bought a new water heater and Jason and John came to install. They were extremely polite, professional and great communication throughout the entire install process.
DNA now has me as a long term customer. We had an emergency leak situation late at night, and they came right out. The problem was diagnosed/fixed, and recommendations were made for repairs needed from the water damage. Asa even called the restoration company for me so that he could provide professional assessment to them for the damage. The price was more than reasonable with no surprises (except how inexpensive it was). I will recommend them to anyone in need of plumbing services.
They came out quickly and fixed the broken cartridge in our bathtub faucet. Good first experience!
Rick Runowski
3 years ago
The guys showed up, walked me through the repairs, and gave me options to choose from. They were professional, cleaned up after themselves, and were great to work with.
Where very professional and kept me informed throughout the whole process. They also informed me of the cost before they did the work. No hidden fee's or charges. I highly recommend them.
Guys were here within the hour and went above and beyond to take care of everything we needed at a affordable price...we will be using them for all our future plumbing needs
Mayra Garza Hitchens
3 years ago
They were able to come on the same day. (I had called several others with no luck).
Once he got there the technician took the time to call me and explain what was needed (it was our rental property) and ask for approval of services before he began the work. Very professional and kind. I will be using them again.
Christel Morrison
3 years ago
I contacted D-N-A at 5pm Wednesday and by 8:30am Thursday, Montana and David were ready to solve a slow leak. They were professional, methodical, and courteous. They discussed what we could handle as homeowners and what was best left to professionals. They solved our issue and left us with far more confidence in our plumbing plan. Thank goodness our leak was not significant, but should it happen again, we will be contacting D-N-A.
Alison Rosenstern
3 years ago
D-N-A Plumbing did an amazing job! I would highly recommend them to anyone who needs something fixed. They came out the same day we called them and fixed the water heater, garbage disposal, shower handle and checked our vent stack all in 30 minutes! They were very helpful with answers for all our questions and future maintenance concerns. Any future problem we have, we know the first company to call!
DNA Plumbing is top notch. I honestly cannot say enough about the solid service and clear communication they provide.
Dan Folk, Bobby Bradley and Montana Payne were A+++.
After having no luck getting a local plumbing company to even give me an estimate to replace sewer line, I was lucky enough to be referred to DNA Plumbing. They scheduled a time and day to give estimate within a day! This was after 8 weeks of no response from not one plumbing company in my town. Even though I was 45 minutes away, they took on the job! It was not an easy or cheap repair but worked with me every step of the process! Kept me informed and even came back when I had to do more because of MY previous decision!
Great group of very professional guys!
Thank you DNA Plumbing for helping me when no one else would take on the job!!
Isabella Rosa
2 years ago
Service was outstanding. Montana was very professional, explained each step in detail and recommended best and least expensive fix for my water leak. Will absolutely recommend DNA to all my friends and Family.
I’ve had multiple fencing companies tell me that replacing a third of a fence isn’t a big enough of a job for them to justify coming out.
It took 3 different pool companies to come out and offer “false repairs” before my pool was actually fixed.
However, Jerrod and Dion are a refreshing reminder that customer service does exist in the home industry.
I made a call at 22:00. They were here an hour later and stayed here until 01:00 the next day.
Not only was the problem identified (back up in A/C drainage line causing ceiling leakage), but they were able to resolve the same-day.
Despite not originally having a unique part on hand - Jerrod and Dion drove from McKinney to their shop in Plano in the middle of the night just to ensure the problem was resolved, and our family could sleep with A/C tonight in the hot Texas summer.
No one hopes to have plumbing issues, but because of Jerrod I will remain loyal to D-N-A.
Delivered a customer experience that is second to none - the type of customer service that is expected from Chick-fil-A, but is so rare in this industry.
True professionals and a value-added contact for any future plumbing needs in the DFW area.
Kim Blackstone
a year ago
I'm so happy to be able to use my kitchen sink again!! Alex and Andrew came out on time and quickly cleaned out the clog. They also gave us a heads up on a potential repair they saw and how to watch out for it. They were very courteous and professional. I appreciate them and totally recommend them. Thank you, DNA!
They came out very quickly which was great, very friendly as well. Pricing was not competitive at all so I recommend you to ask for an estimate upfront so you won't have to pay the trip charge and get a sticker shock like I did. The quote was $2200 to replace hot water heater located the in attic. I had 2 replacements before and it cost nowhere near that.
Randall Allemang
11 months ago
Was not sure of what the problem actually was, and it’s quite possible that the issue wasn’t plumbing but rather something caused by an exterior problem, like an outside fan. But the technicians were diligent and professional and I greatly appreciated the service. Would definitely use the company again.
They showed up on time
Were very polite
Informative
Family Broyles
3 years ago
Joshua Shoemate
2 years ago
Jessica Schumack
4 years ago
D-N-A plumbers Jon and Jason were outstanding! They replaced my water heater in the garage and it could not have gone better. It was done in about an hour and the price was fair. Jon and Jason were very nice and made sure not to leave until everything was fixed properly and clean. Thank you D-N-A plumbing, I will be passing your information on to family and friends for sure!
Michael Orozco
4 years ago
Super fast response! Professional, friendly, and did not leave a mess that Ive seen other plumbers do. I strongly recommend this company.
Jeffrey Sewell
7 months ago
Quick and complete solution to a late night emergency. Definitely 5 stars!
DNA came in on short notice and managed to find an outdoor leak while the ground was soaked from a rain storm the night before. They then managed to fix a poorly made repair from a previous plumber, and got everything fixed up quickly.
Yolla Sarieddine
6 months ago
nicholas nykoruk
5 months ago
Dedicated to getting their customer's issue fixed. Setting the example!
If you want to pay $1200 in labor for a $700 water heater, go for it, or watch a YouTube video and do it yourself. Super easy. As for this place, customer service is excellent but prices are from the mafia. All plumbing companies will rob you and put a fear in you that you have to get it done and no one is cheaper. Unless you have to replace all your main water and sewage lines, try to do it yourself, but just remember they will always charge double and triple in labor. They tried to charge $600 to replace a $50 part on water heater. Don't be mad at the plumbers just the government that allows them to rip us off to make a profit.
We had some issues but Asa called us immediately and fixed the problem. Definitely recommend them and use them again!
Trenton Tucker
a year ago
As a business owner I know when you grown you have to make sure your service techs are up to the standard with what makes your business great and set apart. First time around one of their service tech did a very bad job on installing my whirlpool tub, I posted a review and the owners read it and personally called me and came out the same day (Father and son) with a new crew, they looked over what was done and said they will correct ALL work that was not done with the standard of excellence they built their company with. They started from scratch ..took everything out..tub.. plumbing etc.They apologize and promised me I will be happy then refunded me in cash a portion of my already paid billed for things i should not have been over charged for.. Its called INTEGRITY!!!!....Hard to find in people and business .like that . Its becoming very rare. these days.
This should be a 6 star rating
Angie Sanchez
4 years ago
Had an emergency leak and DNA came within the hour. Guys they sent were super professional and I appreciate DNA getting here in such short notice.
I had a broken faucet that we couldn’t turn off. I called their main number and Jerrod came out on Sunday evening around 8PM. He wasn’t able to get the faucet repaired but was able to shut the water off so it didn’t continue to run all night. He came back first thing Monday morning and was able to get the faucet repaired. Overall I am very satisfied and will use this company again.
We have used DNA plumbing several times and they are always great, professional and reasonably priced!
Justin Hayward
a month ago
Needed some water heater repairs done. They were very cost efficient, super quick, and very polite. Highly recommend!
We couldn't be happier with the quality of work, attention to detail and great attitude from every single employee. This should be a 10 Star review.
Laquisha Thompson
a year ago
I called many other plumbers for an emergency job and DNA Plumbing was the first company that was able to meet my needs and they were able to dispatch someone immediately. A team of plumbers were at my house within a half hour of my call.
Thomas Kotara
2 years ago
These guys are the real deal. Came in and fixed a broken copper pipe in a matter of minutes. This was a result of freeze damage and soon found another leak after they left. Called my plumber, Trent, and within the hour had another team at the house and repaired THAT leak within the hour. I have running water again in the midst of a snowpacalypse. I trust these guys and will use them for all of my future plumbing needs. Highly recommend them if you want honest, fast, reliable service. They are a God-send. Don’t listen to any negative reviews if there are any out there.
Sarina Peterson
2 years ago
We had sewage backing up into our shower on a Friday night at 8pm right before house guests arrived. This company had someone out at 10pm! They were upfront about the cost since it was so late and an emergency. I loved that Montana took the time to educate us (first-time homeowners) on the problem even so late at night. Their camera found tree roots were invading our sewage pipe, but they had someone out the next morning to fix it! Incredibly quick, efficient service and honest about all pricing. A giant hole was dug and filled in less than 2 days. I will absolutely be using this company again.
Montana and his partner was out to my home had a plumbing issue they fixed it did a great job great customer service reasonable prices definitely recommend them thank you guys
Excellent Attention to Detail! Our service team, Dillon and Joshua, arrived at scheduled time, worked efficiently and communicated issues and resolution effectively.
Jamie Mitchell
2 years ago
Jet was great. Courteous and professional. Installed a new hot water tank for me and had us fixed up in no time. Highly recommend!
Erin Clifford
3 years ago
Montana did an awesome job, he was super friendly, and got a gross problem resolved in a short amount of time. It was late at night and he couldn’t have been more pleasant and professional. Will absolutely use them again, and recommend their company. Very honest.
Very pleased with their service to fix a surprising natural gas leak. They responded same day and kept us informed as to the process dealing with the city permit, etc. I highly recommend DNA Plumbing.
Great service, on time, and a great sense of humor that lightened the mood of having been unable to live in the house a few days after a broken pipe from the freeze of 2021. They fixed it fast, with minimal wall cutting, and double checked that there wasn't any additional problems. 100% satisfied and will definitely be calling them again for the next plumbing issue.
Lindsey Stanton
2 months ago
Travis H. was able to troubleshoot our problem and find a way around not drilling through the wall to reach the clog that was in a very difficult place. Thank you Travis! He was in and out quickly and super friendly! I told him I felt bad he had to work in the attic since it is so hot, he was super positive about it and said that is what he signed up for!
Sara Henderson
a year ago
Bryan was super helpful and professional. On time and very efficient
Always 5 star service! It’s easy to get a last minute appointment. They call/text 30 min before arrival. They show up on time and do an honest job. They even walked in wearing masks, took shoes off on a rainy day without being asked!!!!
The hot water line from my water heater was leaking. My neighbor texted me the phone number of Asa from DNA Plumbing. They came out the next day to find the leak and give an estimate. They sent a repair man to my house the next day. They texted me the repair man's name and two hour window of arrival. He arrived at my house at the time promised. He quickly repaired the leak. He was very courteous and professional. I will use them for all my future plumbing repairs. I highly recommend DNA Plumbing.
Great service. Did the job well and they were on time. Friendly gentlemen that helped me out.
Monica Abrom
6 months ago
Very polite, knowledgeable and professional. There is not many companies that care about their customers but they care about their customers and the quality of work that they put out. I would recommend them to anyone.
Great crew and company. They were highly recommended by friends of mine who had used them. They may not be the absolute cheapest but they have the best service, hands downs. They were understanding and did the job super quickly and without any major hiccups. Highly recommend. Will definitely be using them next time I have a plumbing issue.
This company installs gas lines for pool heaters and p traps on all my pool projects,
Always on time, work is to code, and the inspections
pass every time.
Good people and proud to have them as friends. Call them, you will be satisfied.
Sandy McGee
McGee Pool and Patio
Brandon and Michael were great to work with. They arrived on time and even though it was a holiday weekend , they had great attitudes. They were very personable and worked efficiently. Would recommend them to anyone needing gas detection and repair.
DNA came over yesterday and knocked out a tough clog and saved me potentially thousands, as another plumber had suggested a total pipe replacement. Very trustworthy and a get-it-done attitude I appreciate.
Ray Bagherian
2 years ago
Amazing folks. Used them several times before and will continue to do so.
Montana did a great job repairing a sewage line with a tree root in it. Even though a deeper hole than expected had to be dug he stuck with the original estimate which was greatly appreciated and the work was completed as timely as possible. Great job!
Jason Blalock
5 years ago
Neede some repairs for an inspection. Was able to come out the very next day. Great service! Highly recommend.
I highly recommend Asa and his team at DNA for all your plumbing needs. My job was difficult to say the least yet they were professional and did everything it took plus some to get the job done right. I won't hesitate to use them in the future and will recommend them to all my friends, neighbors and family.
I didn't catch the names of the two gentleman that came to resolve my clogged master bathroom sinks but they were both friendly, knowledgeable and most importantly fixed my issue within 10 minutes. Nobody wants to spend money on plumbing issues, but if you have to then D-N-A plumbing makes it less painful. Thank you!
Meghan Washburn
a year ago
Anthony Nguyen
2 years ago
I live in Plano area. Found water dripping under the sink. Called multiple places but none has any availability. Called DNA Plumbing and they sent Colton right away to check out the problem! Very professional, on time, and great customer service! Will use DNA Plumbing again if I have issues with plumbing in the future! Thank you and highly recommended!
Jonathon Clayton
a year ago
Always treats you like family. Doesn't nickel and dime you.
Called DNA plumbing for an install. It was good everything went well for the initial install. The guys were proffessional and they finished their job. We paid them after the job was finished and they left. After they left I ensured the stove fit properly in place and the gas line was slightly too long extended out of the wall. So I called them back to see if we could get that readjusted. They came back about 10 minutes later and their attitude completely did a 180 flip. They didn't acknowledge the mistake they made and they were dropping wrenches carelessly on my 3 day old tile. This led to a broken tile and I recieved not even an apology for it. I'm lucky that the tile they broke was underneath where the stove goes otherwise I would be living with a horrible sight. All of this could have been avoided if they were literally careful with their way of working. After paying $800 for fixtures, the last thing I wanted was broken tiles in my new home. I reached out to the supervisor and the immediately apologized and corrected the mistake by giving a partial refund. Although I did lose a tile, I'm glad they were able to fix the problem immediately.
This company is the best I have ever seen in action. They are very professional and they dont try to sell you thing that you don't need and they have great prices. Thank you Alex and team you guys were great!
Beverly Calvert
11 months ago
Thank you DNA!!!
Thank you Chad!
Chad did an excellent job on my plumbing issue. He was thorough and very focused.
I would recommend DNA to anyone needing plumbing help!
Andrew and Jordan were amazing. Explained everything in detail and offered valuable advice and did a clean job. Highly recommend.
Evan and Montana were the homies
Edgar Sanchez
3 years ago
Thank you for the great job. You guys went the extra mile
Alexander Perez
a year ago
Casey installed my brand new toilet with bidet, he was very knowledgeable and provided expedient installation.
Well pleased, Asa and Jack were prompt, courteous, outlined procedure. When plumbing services are needed, would certainly recommend them.
Depending on who they send, vastly different experiences from one visit to another, poor communication in their note taking.
Jennifer Lyles
8 months ago
This company was extremely professional, timely, and very affordable. Great service. Best plumbing service we have ever had. Will absolutely be using them again!
Carlos Flores
5 years ago
We've had DNA plumbing come out twice now. They have always been fast, friendly and get the job done. Great service. We will always be calling them in the future and recommend them to all our friends!
Jonathan Oliver
2 years ago
I'm wrapping up a project Dylan Mason Damien Andrew and Jacob have been a big help and finishing this project thanks DNA
Jill Aguilar
10 months ago
Arrived on time, repaired both toilets that were constantly running, quickly . I would use them again!
Morgan and Jacob were on time. Diagnosed the problem and got it done. They were courteous, they were neat and they were affordable and I will call DNA for me and my clients.
Jared and Casey came to our home to unclog a drain. They were polite, friendly and explained everything as they went. Excellent customer service!
Very expensive... for a very simple service... $ 327 without replace any piece and any warranty.
Great service and professional tenochian. Thank you
Colton was very knowledgeable and professional. He did great work, was on time, and completed everything at a fair price. I’ve had terrible luck with dishonest plumbing companies in the past. Colton has earned my business and will be the guy I call in the future.
Had a great experience with Jerrod at D-N-A Plumbing. Same day service. Took the time to determine the problem, gave me a couple of reasonable options, then gladly fixed another issue I had as well. Quick, clean, very professional, super friendly. Easy to do business with. Will use again and highly recommend.
DNA was able to fit us in to fix our clogged kitchen sink drain. They were very professional and came quickly, and fixed the issue promptly. Definitely will use again!!
I had a gas leak in my backyard. Verified it with ATMOS and had to immediately get it repaired. Called a few, even the ones suggested by ATMOS. Everyone of them said a day or two before they can talk to me. D-N-A Plumbing was out within a few hours. The gave me a reasonable initial quote. The guys showed, and took care of business. They were VERY knowledgeable and extremely professional. They had the damaged pipes replaced within a couple of hours. It took much longer to get ATMOS to come back and turn the gas back on that it did for D-N-A to do the repairs. I will be looking for D-N-A for my future gas and plumbing repairs.
Zachary Herrera
a year ago
Called because burner on water heater would not light. They got it to light and said water heater was about to go out. Previous one went out in 2012 and flooded garage. DNA installed new water heater. Although they did a professional job, they are they are like next door neighbors, courteous and friendly. They completed the job in and left a clean work site in a timely manner. Recommend them without reservation.
Chris Landrum
4 years ago
Top notch guys. Great job, fair price, very professional.
Thomas Banach
2 years ago
D-N-A Plumbing has top notch service with expert plumbers you can trust. We recently had to get all new gas lines replaced in our home and I am confident that D-N-A did the job right. The crew on the job was always on time, respectful and informative each step of the way. It’s quiet obvious there is good leadership in this company. From talking with their administrative staff over the phone or one on one with the owner. All very cordial and I always felt they cared about my satisfaction. I give D-N-A a high recommendation for any of your plumbing needs.
Scott Mercier
5 years ago
Very pleased with DNA Plumbing. They are reliable and professional. Showed up on time and completed a quality repair. Extremely satisfied. Strongly recommend
Wonderful and reliable! Very thorough.
Jake and Jarrod from D-N-A Plumbing came out and assessed my gas leak problem. Pricing is fair and reasonable. They did a great job getting the issue fixed, and I got my gas back on. Great job guys. Very happy with D-N-A Plumbing.
Really glad to have Mason out to fix some water flow issues. Obviously very knowledgeable, and could tell he cares about his work. I now have a favorite plumbing company and it's DNA!
While I was driving down the free way one of DNA PLUMBING PLUMBERS CUT ME OFF and proceeded to cut me off and flip me off while my child was in the vehicle they really need to hire more experienced drivers
Butch Warren
5 months ago
Mason did a great job fixing the rinnai tankless water heater. Knew exactly what to do.
Laura Birkelbach
a year ago
Excellent service. Here promptly and found and fixed problem. Friendly and efficient. Good price.
Elliott Cearley
2 years ago
Trent and Aaron took care of my problem and I’ll definitely use DNA Plumbing in the future.
Rhyan and Dillon came out and did a great job!!! Helped me out with some old pipes and got me a couple quote!!! Fast and on time!!! Thanks!!
Yvette Coufal
5 years ago
Hot water heater in attic started leaking after I got home from work yesterday. Sweet neighbor cut the water off the heater, and I immediately called DNA Plumbing. They graciously agreed to replace my hot water heater this morning, which is July 4th. Asa and Dan did a GREAT job and I’ve already recommended them to local friends/family. They will be my plumbing company as long as I’m in this area ! Highly recommend !
Rebecca Sprenger
a year ago
DnA plumbers are honest and reliable. I would use them again.
Jerrod and his partner in Arlington were amazing !!!
I called at 7:15am and they showed up in about 45 min. Gave me a quote, and then worked their butts off for about 6 hours to figure out and fix the problem. They were very nice and answered any and all questions I threw at them.
Thank y’all for giving veterans discounts, it is very much appreciated.
I will be recommending this company to everyone, and will definitely be using them in the future.
Julie Springer
4 years ago
D-N-A Plumbing was prompt and helpful in scheduling and the appointment. The plumber, Jerrod was friendly and informative. I would recommendthem to my friends!
DNA plumbing moved a gas line in the kitchen for me. They were very prompt, knowledgeable, courteous and professional. They did a great job. I will definitely call them for other projects.
Krishna Lohani
3 years ago
i called DNA plumbing for my toilet issue. They were on time professional and best
We have used this company a couple of time and never been disappointed. These guys are great at explain what’s wrong and what needs to be done. Very helpful and always kind they do a
Great Job !!
Aaron Ekstrom
3 years ago
This company was amazing to work with. They handled our office sewer issues with experience and kept our cost low. When there was a chance for a change order or to revise the cost they stuck by their original quote. I would recommend them to every company or person in the Dallas area. Especially if you get Jerrod. That guy is legit. Thanks again DNA.
Karen Logsdon
2 years ago
I can't say enough. They explained everything too me. Gave me a peace of mind. I will use this company again!
These guys were great. They came out to repair a leak from a busted pipe during the freeze of Feb 2021 and they were on time and fast. They were even able to recommend a cleanup/restoration company that could come out ASAP. Was it cheap to have an emergency plumber come in the middle of the night during a winter storm? No, of course not, but I was so glad that they were available, and they got the job done. They seemed like good guys, too. DNA plumbers has my business.
Margaret Ward
3 years ago
Prompt, polite, and helpful
They were prompt. Very transparent and communication during the work was phenomenal
My outdoor hose faucet broke on a Friday evening in the summer. The city shut off my water but DNA Plumbing was truly here to save the day. Exceeded expected arrival time, all done in less than 30 minutes, very courteous and kind and great follow through. I highly recommend! I will be scheduling an appointment during normal hours to replace my house faucet in the backyard with DNA Plumbing.
Rick Williams
2 years ago
Very professional and kept me informed every step of repair.
We had a huge plumbing job and they were awesome to work with, start to finish. They were fair, good communicators, and even gave me a teacher discount.
I found myself with two problems, a leaking toilet, and the water supply lines to the bathroom sink were leaking as well. I have been waiting for another plumber, but he never showed. I called these guys and they said, Sure, we can help. In fact I'll have somebody there in 2 hours. And they were!
It wasn't exactly cheap, but it wasn't nearly as expensive as the last time that I called the plumber either. These guys are great. I would not hesitate to call them again.
Christine Hassell
11 months ago
So happy to use DNA Plumbing. They explained exactly what the issue was and exactly how to fix the issue. They had to go get parts and stayed until after 7pm to get it done. Very impressed and happy to recommend them. I will use them again.
Donald Wanick
2 weeks ago
Brian and Kamren were true gentlemen. Determined the problem and fixed it. I’m glad I called DNA. DW
Trent Tatum from D-N-A Plumbing was quick to diagnose my gas leak in my backyard. Trent and the rest of the staff also helped at night in communicating with Atmos to turn my gas line back on. The services rendered were carried out by accredited and experienced individuals. I also found it reassuring of Trent when he provided my family alternative methods of fixing our plumbing issues, and even more so when he described the pros and cons of each method. All in all, I am a satisfied customer.
Christian Damewood
a year ago
I had a broken outdoor spigot - water flooding into my front yard. I had to shut off the water and send the wife and the kids to a hotel. Called several plumbers - these guys (Alex and Josh) came out in the middle of the night - looked at the problem and got it fixed in 30 minutes. If I have another plumbing emergency, these guys have my business!
Kellie Johnson
3 months ago
Writing this review based on our experience with the customer service representative, not a technician. We had such a horrible interaction with Marie over the phone that we cancelled our service. From setting up the emergency appointment, to being given an incorrect arrival time window, and then being totally disrespected when trying to fix the issue we took our business elsewhere. Very poor first impression and customer service.
jaime granger
3 years ago
Called them scheduled a date to come out to give me an estimate for a washer/dryer plumbing installation
They showed up looked over everything provided me with a reasonable estimate to include getting the electrical ran through a recommended contractor and electrician. Will update post when job is complete
tanya valenta
5 months ago
The technicians were polite, knowledgeable, and very upfront about job and cost. They cleaned up after the job and were actually early to arrive. We will definitely use this company again!
I had the best experience with this plumbing company. They came out the same day to fix my issue with my toilet. They jerrod and Deon were very knowledgeable and fix my issue with 5 minutes. I would recommend them to anyone.
Logan Greenfield
11 months ago
Easy. Responsive. Knowledgable.
No complaints here!
DNA Plumbing/Triple Crown Plumbing. Same company. I am so thankful I found these guys for my place of business. I was dealing with another commercial plumbing company. They failed to communicate and/or respond back to me in a timely manner. I had given them many opportunities, gave up and decided to call DNA/Triple Crown. Glad I did. I had a deadline to meet with the construction work at my site. These guys came out a couple of times to ensure I got what I needed. The owners, Jack and Asa were on top of sending me the necessary forms and answered questions needed for my landlord’s approval to begin work. Literally all calls and questions were answered in a timely manner. The plumbers were extremely friendly and fun to deal with. The entire DNA/Triple Crown family were amazing from the owners, admin to the plumbers. They will forever be my go-to guys for all of my plumbing work-commercial and residential. I will be recommending them to other fellow business owners, family and friends!
Blaine Deutsch
3 years ago
I started a renovation on a bathroom and hired a plumber that was supposed to be reliable. Paid him half upfront and after one day of work he failed to show up again.. Leaving my bathroom in disarray
Day one: took all day to cut huge holes in my walls and ceilings only to run the single drain line for the toilet. Still needs to install the tub, the new water line for the toilet and sinks.
Day two: Had to finish another job - No progress
Day three: Had a class to attend - No progress
Day four: Sick - No progress
I travel for work so the time I took off to accommodate this was gone and I have business commitments that have left me with just today to get this completed.
ENTER DNA Plumbing. These guys are exceptional in every way. They showed up within 2 hours of my distress call and finished everything quickly, cleanly and professionally. Jake and Alex are my preferred plumbers for the rest of my time in this city and I want the owner of DNA to know the quality he has working for him. Thanks again guys.
Very knowledgeable, professional, and respectful. I will definitely call DNA plumbing if I need anything else in the future. Thanks Montana!
Mark Sharrock
4 years ago
Great service and a great family owned business
Natalie Waldrop
a year ago
Bryce Staveley
a year ago
Very helpful and professional staff on call as well as the gentlemen who came to do the work. Definitely would call again for future use.
Wanda Douglas
4 years ago
I’ve use d n a on two different occasions and each time they have been very professional...Both time Montana was my plumber. He walked me thru my issue every step of the way. If you are in need of a good plumber I highly recommend DNA!!!!ask for Montana and Bryan, great guys!!!
Kumutha Veerasamy
a year ago
Great professional service Mr Montana was excellent found the problem. This is no 1 5 star plumbing service.
Jerrod and Casey arrived earlier than scheduled and did an excellent job if repairing a pipe located behind a built-in hutch.
I am real please with the work performed.
Called these guys after a short Google search based on reviews and rating - they were quick to answer - had a couple guys out within the hour and quoted what I felt was a fair price - they communicated with me throughout the whole process to make sure I understood what was going on. Would definitely recommend and call again if needed.....just hopefully not anytime soon!! :)
Johnny Phan
11 months ago
Shawn Courtright
2 weeks ago
Professional as always.
Everything always seems to happen on a Sunday and when your husband is out of town! 2nd time using DNA Plumbing (2 completely seperate issues). Great experience both times. Had crew over within the hour and resolved issue quickly. The 2 young men were very professional and courteous. They spent time explaining what caused the leak & what they needed to do to fix it. I am sorry to say I did not write down their names as they definitely deserve a call out for job well done. Final cost was less than 1/2 of what was expecting to pay. No one wants to deal with plumbing issues, but if they happen, would definitely recommend DNA.
So far Montana & Bryan have shown excellent service. Came out in a timely manner and explained the situation professionally. I’ll update when the job has been completed!
Spencer Bernard
2 years ago
I used DNA a couple of times for toilet repair and finding a leak under our kitchen sink. They are great guys. Very professional and friendly. Plumbing work is never cheap but they did their best to have very fair prices and avoid unnecessary expense. Highly recommended.
Had a repair done today. They were thorough, prompt and gave me pricing on further work that I need done. Really happy with them.
Lotustouch Kwon
3 years ago
Rick Sultzbaugh
11 months ago
Work was fond quick all went great
I’ve used DNA Plumbing several times. They always do a great job. Their teams are very professional and efficient.
The last two I’ve called them, Jordan was the person who came out. I really appreciate his professionalism and communication.
I had an after hours pretty substantial leak on an outside faucet, had to turn off all the water in the house and started calling plumbers to see who could come out. Thank goodness we got a hold of DNA, who sent out Miguel Jimenez and Allen Acosta. They did a great job, ended up having to go through the wall in the garage to replace pipe but did that neatly and I had complete confidence that they knew what they were doing. It ended up being a 2-hour job so they were here until almost 10:30. I was impressed they didn't say you know what ...we'll just come back tomorrow.
It was an extremely fair price I was expecting double to be honest. It's always such a great feeling when you randomly call somebody and they end up being the very best choice. Thank you so much Miguel and Allen I know you didn't end up getting home until almost midnight and we really appreciate your dedication.
Water tank bursted on a Sunday afternoon. They were at my house within the hour and ready to install a new unit. Prompt, professional and very knowledgeable. Would highly recommend.
Andrew Jonathan Hillman
a year ago
Scott from DNA was a class act! I had a gargantuan gas leak in many places. Almost impossible to find in my Home. Not only did they Conundrum solve for days and see my gargantuan job to the culminate and made sure everything was Magnificent! I had never used this company before and I would suggest them as a trusted solid vendor and when scheduling I would enquire for Scott he's top notch and solid! He is one of the main reason I stuck with them during my very costly job. Thank you all at synergistic DNA!
Steven McKinnon
8 months ago
We previously used DNA as renters, repeatedly having to clean out a drain pipe the landlord wouldn't get repaired, due to root intrusion.
We were always very happy with their speed, service personnel and pricing. But we feel a little hard done by after a water heater replacement.
The tech who saw the heater said it needed replacement, and it was far, far past its expected lifespan. He told me he had a unit in the van and could replace it immediately. And I was glad to hear it. But he told me several times it was a commercial unit. Well, I looked up the model number after installation. It's a residential unit. And teachers (I am one) get a 10% discount, he only applied 5%.
Not pleased and I will be calling someone soon.
Ryan and Haleh Mckeller
a year ago
Quick to responsd on a weekend when our sink had a leak and great service with the install. Well full of knowledge
Exceptional service. I had a plumbing emergency on Memorial Day holiday and needed rapid response. The gentlemen who arrived were professional, knowledgeable, did excellent work for a very reasonable fee. I rate them at the very top!!
Patty Miranda
3 years ago
Excellent service, I highly recommend them
For now on I will only call DNA
Thank you so much
We called them at 8:30pm and they showed up an hour later. Guys were very respectful and courteous. Job was done in an hour and thirty minutes. Cleaned up and did their pressure test everything was good and working. Awesome, quick, and transparent communication so that we know what was happening and what needed to be done to resolve the issue at hand.
Paula Harrison
3 years ago
Highly recommend! Honest, fair, and dependable! Offered multiple options to repairs where other companies only offered most expensive. Montana was extremely knowledgeable and helpful.
Bhaswati Verma
2 years ago
DNA is awesome. I had a leaking water heater line in garage. Called in the morning, they came before time. Jeffrey was extremely efficient and confident. Removed the water heater find the leak and replaced the pipe. Superb service.
Jeff did an amazing job explaining everything on what was being done. He took the time to address issues with expertise and resolved them with ease.
Lee Zundel (Z-Fab Custom Welding)
3 years ago
Kenneth Keblar
3 years ago
Family owned & operated. Great group of people. Asa will help with anything
sebastian johnson
a year ago
Plumber came out with an apprentice used all my supplies and tools...then charged me additional 150 for having to make a service call for getting out of bed and replacing a clip he broke...total ripoff
William Grimes
a year ago
Quick and fast. Great service.
Repaired the overflow drain pipe on the bathtub. Very professional and friendly. Issue was diagnosed quickly and work was completed a couple hours.
Danielle Denardo
2 years ago
Melanie Wang
7 months ago
Found these guys initially off the great Google reviews. Happy and pleased to say they were extremely fast and responsive in solving our garbage disposal problems. They also gave me helpful tips for other things I could check and maintain around the house! I would 100% recommend this company and will definitely be using them for future needsđź‘Ś amazing service - ask for Jordan! Thank you again!!
EDIT: called up DNA plumbing again, this time for a leak. Had Mason come over and check it out! Mason was great - super friendly and fixed the issue in no time. These guys are definitely my go-to people for plumbing issues! Can't recommend them enough :)
Booking was simple. Office staff was nice.
The techs, Montana and Dylan, were very professional, on time and super helpful. Will use them again if needed in the future.
They came out on a Saturday evening and they were able to find and repair a leak in the attic in less than an hour. Thank you Jerrod and Casey for saving the day!
Two different experiences with 2 different teams: Trent and Aaron, then Casey and Jerrod. Very courteous, professional and accommodating. They went well above and beyond to help us out, and showed courtesy and compassion. Can't thank them enough. Highly recommend.
Used a few times. Hard to find honest company. DNA is the best
Wayne Cumberland
a month ago
They do not give free estimates.
DNA was very responsive & professional. We had a little emergency and needed some one to fix our shower that would not shut off. They arrived at the window of time I was provided. They were upfront on the cost and explained the issue. I called 2 other companies that advertised emergency plumbing and they could not get out until a day or two. I will definitely be using DNA for any plumbing needs in the future.
Michael Howell
11 months ago
Very educational - they take the time to explain everything, so that you know what is going on before and after.
Total Air and Heat
3 weeks ago
Helped us out in a rush!
Dianne Cavender
9 months ago
Montana was super awesome to work with. I was dealing with a house within an estate in Carrollton, TX and I live in South Carolina. Our realtor called DNA and Montana came out with his crew. The job ended up being bigger than either of could imagine. They had to go under the slab in 4 or 5 places and ended up fixing 7 areas of plumbing leaks. The crews were on time, notified me when arriving and departing, and cleaned up when it was all done. Montana kept in touch with me by phone, text and pictures. I highly recommend this company.
John Dawson
10 months ago
They came to the rescue when our system backed up. They cleaned it out and did some detective work to discover the root of the problem. Service was professional. I will call this company first in the future.
Triple Crown/DNA plumbing is the best. We were out of water for our horses and our barn helper had to bring water over the barn from his house to water our horses. Dillon and his helper Dylan helped us out with the problems. We found 2 leaks but they found more and was surprised on how much there were. We will be calling Triple Crown/DNA always. Thank you.
Tristan Michael
4 years ago
Tonight we had an emergency plumbing situation and called D-N-A after Googling them and seeing 5 stars. I literally called them at 8pm and they showed up at 9pm. Jonathan and Charles were awesome guys, super professional and did a great job explaining everything to us. They also answered all 500+ of my questions without getting bothered lol (thx again for that guys).
They found the leak inside our garage wall within 15-20 minutes, fixed the leak, and also replaced a broken handle on our water heater. Not only did they fix our leak, but they also called a different 24 hour water damage company to come out and inspect the water damage and quote us. That company was there by 11:15pm and gave us a quote.
In total, all of our issues and fears were resolved in 3 hours and I can now comfortably make bbq without stressing over a water leak!
Thx again guys!
-Tristan
shazia bandeali
a year ago
Showed up EARLY. Diagnosed the issue right away and completed the work quickly.
They made sure to clean up after themselves. Recommend. A+
Monica Bohuslav
8 months ago
Never call these people to come for a late night fix. Their “plumbers” arrive at your house without any materials to fix anything, and with the same knowledge you could gain from a google search. After doing nothing and spending 10 min at my house, mostly on their own phone, they then charged me $199.00 fee just for showing up and apparently breathing. This is nothing but a scam. NEVER USE THESE PEOPLE! As a business owner, I was shocked and offended by their practices. Beware people of DFW!
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