Best Purification System in Phoenix AZ

Great job

Rich just left my house after fixing a improperly installed P-trap in my bathroom from the previous owner. He was on-time, neat, pleasant and wonderful to work with.

I’ve had A.P.E.S. To my house a few times recently for a variety of reasons. We had some AC issues and plumbing related issues. The staff was super friendly and was genuinely concerned about addressing our issues and making sure my family was taken care of. They were fast but made sure things were done the right way. 100% recommend

We have been using this plumber for years excellent service. I gave them a five star rating.!

We knew we were facing replacement of our 15-year old A/C and furnace units when we bought our house two and a half years ago. Hays had regularly serviced our units, and had kept us informed about their condition and the consequences we could be facing should one or more of the units breakdown. After this past summer, we knew it was time to act, and we sought and received replacement estimates from Hays and three other well-known companies. The process was informative, reassuring and at all times professional, with Hays and its sales rep, Bill Schwegman, consistently responsive, accessible, flexible and creative in working with us to keep costs down and ensure we were making a sound decision, one in which Hays would be with us for years to come as a guarantee on our choice. Our install was scheduled quickly, the experience and skill of the five-member crew was obvious (nothing nicked nor out of place nor forgotten. In short, nothing wanting), and our good feeling about choosing Hays is total. The routine quality check of our install about a week later by Jerry S. was as smooth, thorough and helpful as the previous Hays visits concerning the purchase and install of our new system. The Hays team truly earns its reputation. Thank you again for a job very well done.Bob, Patti SaighPhoenix, AZ

Penguin Air in general over the last 4 years have been great up until today. every 6 months i get preventive maint. because i purchased a new unit. a tech by the name of joey m. did not call ahead of time even after sending 1 email and 2 text saying the tech would call 1/2 hour before hand. He rang the door bell and i received an alert on my phone so i rushed home- i already had a bad feeling about this. I am not home 12-14hrs a day so the a/c is either OFF or at a higher than normal temp so its not running all day when nobody is home. The tech comes in after spewing multiple excuses about not calling ahead and he proceeds straight to the vent and takes the temp (reminder the AC was left at 80-81 degrees YES it will be warm inside) jumps on his ipad and says I need an alternator/capacitator I immediately re-iterate everything i just said about not being home ect. ect. he proceeds to blurt out it doesn't matter its under warranty you don't have to pay for it BUT if your compressor is out you will have to pay for that this tech walked in my house a minute or two without properly diagnosing anything w/the actual unit. (side note: he was already on the roof before i got to my house rinsing the coils) he was very invasive and i was so uncomfortable w/the situation. He then tells me he has 10 plus years in HVAC and his uncle or dad own a HVAC company (red flag #1233) he starts to show me the alternator/capacitator and how its not showing voltage. who is to say he shorted the thing himself? he also mentions the part cost $400 BUT i don't have a compressor issue he was sure had a problem. I called customer service immediately and made them aware. the a/c was 100% FINE this was just a routine service they provide when you purchase a brand new unit its keeps your warranty valid BUT suddenly while the tech is on hand something is not working? company is great but this tech i had zero trust in. I signed off on the zero dollar invoice anyway and will pray i don't start to have issues. IF my a/c IS noticeably ice cold meaning there was in fact an issue i was not aware of i will gladly update this review.

This young man Kevin called before he arrived to make sure we were prepared, ie, clutter, stuff. Anyway, probably the most courteous service person that I've met. Knowledgeable, prompt, Kevin had a smile the entire time he was here. Hard to believe 4 pm on a Saturday. I am very impressed by Kevin's old school work ethics. Thank you Donley for sending such a wonderful human being to my home. And thank you Kevin.✌?

Chas Roberts Air Conditioning & Plumbing - please explain why in 3 months a brand new house with a brand new AC has needed someone to come out to fix it 5+ times? We had someone out yesterday and 24 hrs later the AC isn’t working. I’m told that the soonest you can come out is between 1-5pm tomorrow after calling at 830. Brad the Supervisor tells me “at least it’s only 102 outside and not 115”. Your company is the worst and I will make sure everyone knows!!****This response must be from Adam. I think it’s hilarious that you think your tech saved us somehow. You spent the whole 16 min on the phone blaming everyone except your company for our AC issues. I honestly couldn’t even listen to it any further.Your tech could have gotten our warranty voided and honestly that is still a possibility. But we got our air to work the night before. Because of my daughter’s health condition, she overheats quickly and it becomes emergent. So when your Supervisor Brad was telling me to be thankful it’s 102 and not 115, we went to the breaker and switched it on and off. Thankfully our air came back on. Because otherwise I would have had to get a hotel that allowed dogs so that we would be able to have a decent night of sleep.Your excuses are lame. Like you said, you install in 38,000 homes a year. So you should probably have someone available 24/7 when it’s over 100 degrees and it’s a brand new system.

I love this company. I have purchased several units from Day and Night Air. Everyone from the salesman (Brian) to the office personnel (Liz) to the installers have been friendly, (Andrew and Josh) responsive, and professional. A solid deal with great financing options for a high quality HVAC system.I have never felt fleeced. ;).Customer service is A++Highly recommended.Sorry I didn’t take pictures, the crew was always smiling and joking with each other. They created a fun atmosphere.

Robert Mitchell is extremely good at explaining the process of a complete install of a new air conditioning system and with other add on features that I needed. He is extremely professional and pleasant to work with. I definitely would recommend him for any home service repair.