Best Clogged Pipes in Orlando FL

Jeffrey Ortega me brindó su servicio y fue buena comunicación recomendable

I received a prompt response from office manager; everyone was extremely professional and I'm thankful with the work they did from the installation of the water heating and how pipes were set up. Thank you.

Our spigot broke off the wall and we had to turn our water off. We haven't needed a plumber since we moved in and didn't have time to do research but Vincent was able to come out the same day fixed everything very quickly and at a lower price then i was expecting.

Just remodeled my house, needed some repiping and when I tell you these guys are top service. The job was done clean and you can tell the owner takes pride in his work!

We had to replace a toilet and shut off valve that were both leaking badly with water on the floor. It was done properly and included removal and disposal of all old components plus trash. The caulking was done expertly, too. The plumber was thorough, very nice and on time. This was our first experience with Harvey Baker Plumbing; we plan to renovate both bathrooms soon and will use them again.

Our plumber's name was Nestor. He was punctual and professional and was very sociable. He did a wonderful job and was very easy to converse with regarding the issues regarding our plumbing. He represented Roto Rooter outstandingly. I will definitely use Roto Rooter again after the impression he left.

Kevin was very personable and professional. He helped me understand what next steps should be taken. Highly recommended, great experience.

Mark did a great job. He was friendly, professional, and very knowledgeable in his field of work. I really appreciate this company sending their best to resolve my plumbing needs. I would recommend “Ace Solves It All” to others for sure.😁

Was hoping to find a plumbing service that we could use in the future. While we Appreciate the prompt service we were disappointed in the price gouging. Cost was double what we had anticipated and there was no discussion in what that cost would be prior to work being done. Will not recommend or use again.

Hired A1 Service Plumbing for a routine backflow testing. The technician failed to turn the irrigation valve back on after testing and, with use traveling for two months, this killed off most of my lawn. A simple $80 testing will now cost me hundreds to repair. I also had to remind them twice to send in the paperwork to the city for testing.

Now, they won't return my calls or emails. Completely unprofessional.

Quote did not match the price. Company name misrepresented on phone.

Situation:
Called the number of my trusted plumber, Tender Plumbing Care. Phone answered with Hello. No company name.

When I asked for Tender Plumbing Care (TPC), the rep explained that he has their phone forwarded to his cell phone thus the lack of company's name. He assured me he was TPC.

When I stated that I wanted TPC because they are the company who installed my plumbing about 7 years ago, he said yes they had.

My description of the problem:
Likely a Pex pipe leak in the attic near the entrance.

Quote Estimation
Approximately 2 hours. Price for a two hour Pex pipe detection and repair, approximately $300.

Real Repair
Exactly as I had described on the phone: a Pex pipe leak with easy access.

Time required, less than an hour. Price applied, nearly $400. When I asked to speak with the owner about the price overage, he told his employee to knocked it down to $345, but refused to talk with me about it.

Given that there were no surprises about the job, and we completed it in record time, $300 would be generous.

Do not trust this company is owner.

Update- I received my $501 refund as promised. I think that the company could do better in their communication but they did make it right for me.

On March 21, 2023, I used Roto Rooter to help me with some water damage. The initial gentleman that came to my home, Mike, was awesome! He found where the water was entering (from underground) and asked if I wanted his company to come out and clear out the drywall and air out the issue. I said yes, and then the next thing I knew I had a project manager, Yesenia, come out that day. It cost me $575. Yesenia told me that she would be with me from start to finish in the project. She indicated another group would come out to dehumidify the walls and use a microbial substance for any mold. She asked for my credit card and put a $1500 charge on my account which she stated would be the maximum charge. She also took my homeowners insurance information and said that she was going to help me get my insurance company to help alleviate the costs; she did not.

A team came a day later and started to tear out walls. One wall that they removed led out to the garage. They put a plastic covering over the hole which did not stay put no matter how many times I tried to nail it back onto the wall. The workers came and went. They were professional and polite, but the communication was terrible. I never knew when they were coming. They would tell me one day and show up the next. They would indicate morning and come in the late afternoon which caused me to constantly readjust my schedule. When I made an inquiry to Yesenia, she apologized, and phone calls were made to me by the workers to clarify the appointments.

Yesenia said that I needed a different company to fix the water problem. She recommended Elite Contracting Group who came out to survey the damage and see if they could fix the problem. The person I dealt with, Gio, I waited, patiently, for ten days and reached out. No response, I didn’t actually get his quote until May 25th. I called Yesenia in the interim to explain that I was not getting any help, so she recommended RACS. John, from RACS came to my house on May 4, and said that he thought it was a foundation issue. He recommended LRE. I contacted them, but they said it wouldn't fix the problem. I called John from RAC to just give me a bid to close the walls, and he never responded.

I was at a loss as to what to do, so I called Yesenia back. She told me that it wasn't her job to help me find a company, but she was helping me voluntarily. She indicated that her work with me was finished. Honestly, what the heck does a project manager do if not try and manage a project from start to finish as she initially indicated? I told her that because of all the storms and the hole from the inside of my house to the garage, moisture was coming into the house and I was going to have to pay for the dehumidifying and microbial sanitation again. She said nothing except, “oh.”

I am now over two months in on this project and it still is not finished. I had to find my own company, Serve Pro who will be fixing the issue. As a person who teaches interpersonal communication at a local college, I would like to point out that Roto Rooter is poor with its communication and customer service. They are great at starting projects, but they don’t follow up at all. If a person is not asking questions they will not get any assistance. When the project manager indicates a maximum of $1500 on a credit card that is not accurate, I spent over $3000. I also wonder if the company may have even caused damage to my house by letting all this moisture from the outside into my house because of the holes.

I am very disappointed by the customer service I have received. Language matters. What people say and do mean something. I would expect that a company as large as yours would have training to that effect. As it stands now, I feel like I was cheated out of $3000, and that doesn't make for a good Google review.

Kalvin Romero came to my home to do the service. He was polite, professional and highly knowledgeable. He was able to fix my issue and get the system working very quickly. If I need HVAC service again in the future, I'll use Frank Gay Services but will absolutely insist on working with Kalvin again. He's FANTASTIC and represents the company very well!!

Was installing shelves for client and hit a water pipe with a screw at about 6pm. Left a message for emergency service. Tech John W called me within 5 minutes and was very understanding of my situation. Had my clients pipe fixed and worked very clean. We were back up and running by 7:30pm. Highly recommend as this was my 3rd call to find the right plumber. Frank Gay and Rinaldi were my first 2 calls. Herrel Plumbing has earned a lifelong customer. Thank you and John W for excellent service and reasonable price given my situation.