Description
As Orlando's #1 Plumber we would love to serve you! We are central Florida's leader for septic tank pumping, grease trap cleaning, and lift station maintenance. We have been serving the greater Orlando area for over 45 years and attribute our success to following this vision. Our Company really believes that “a good name is more valuable than great riches” and has a long-term goal of maintaining a quality reputation and friendly, honest service. Call us today.
SERVICES
Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing leak repair, Plumbing pipe repair, Sewer cleaning, Sewer repair, Shower installation, Shower repair, Sump pump installation, Sump pump repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Water tank installation, Water tank repair, 24/7 Emergency Services, Clog Repair, Clogged Drains, Confined Space Entry, Drain Field Repair, Drain Fields, Drain Jetting, Drain Pipes, Drainfield Installations, Drainfield Rejuvenation, Drainfield Replacement, Flood Damage, Grease Trap Cleaning, Grease Trap Maintenance, Grease Trap Pumping, Grease Trap Replacement, Lift Station, Lift Station Services, Pinhole Leak, Point Repairs, Pressure Washing, Real Estate Inspections, Real Estate Septic Inspection, Real Estate Septic Inspections, Repair/Replacement, Residential Repipes, Residential, Commercial, Septic Maintenance, Septic Tank Pump Out, Septic to Sewer Conversion, Service Call, Sewage Backup, Sewage Treatment, Slow Drains, Small Repairs, Storm Drain, Storm Water Systems, Toilet Replacement, Underground Utilities Installer, Underground Utility, Vacuum Truck, Wastewater Systems, Wastewater Treatment, Water Damage, Water Filtration And Conditioning, Water Filtration Systems, Water Solutions, Water Supply, Whole House Water Filtration, Whole House Water Filtration Systems, Septic system installation,
Reviews
nancy lambert
2 years ago
We dealt with Jose, Ken, Ryan and Juan, and all were very pleasant and knowledgeable, answered all our questions, and were very competent.
Janice DiCarlantonio
a year ago
We had a serious toilet backup problem and called Lapin Services for help. They were professional and responsive! Jose Martinez came out within a short time, on time, and quickly discovered the problem. He was able to offer us good solutions at a reasonable price and took care of it right away. We are very happy with their services and would highly recommend Jose and Lapin services for all your plumbing needs. Thanks Lapin!
Danny and Patrick were our knights in OSHA yellow armor today! We had an emergency and they showed up on time, assessed the situation immediately, and we were resolved within an hour’s time. Professional, knowledgeable, and a pleasure to do business with, even in the most unpleasant circumstances!Update:Once again Lapin to the rescue! Vincent and Ricardo helped us zero in on our problem and saved us from buying a whole new pump! They also maintained good communication with the other techs that came out and put their heads together to better assess the situation. Lapin appears to have a well oiled machine that is hard to find these days!
absolutely the best ever, Richard went above and beyond the call of duty Jessica was Amazing on the phone, very supportive of my needs. I can not thank you enough best service I ever..Congrats on your excellent work ethics and honesty very hard to find these days.super happy customer...
Willy did a great job and was a tremendous help figuring out that I had a problem with my electrical outlet for my pump rather than an issue with the pump or drain field. Thanks, Willy!
Christine Davies
a year ago
Great service as always from Lapin services - Greg and Andre were on time and professional.
Jeff and Santiago were awesome! Came and replaced my drain field in like 5 hours total. Really friendly and helpful guys. Great service, good job. You guys won a permanent customer through them!
Above and beyond would be an understatement for Jose and Alex. They were able to visit my home much quicker than expected and worked hard to make sure every part of the install met its full potential. On top of their professionalism, they were informative at every step of the process. Jose and Alex are incredible and I wouldn't hesitate to call them again if I ever need anything.
Judith Gibbons
2 months ago
Lapin has been such a great contact for us. A few years back they installed a new drainfield. Then a few years after that, when it was time to have our septic tank pumped, they pumped our tank and put in a new main line. The access to the main line was extremely inconvenient because the prior owners of our house built a screened deck over it. The Lapin tech worked so extremely hard (literally crawled under and worked in that position!) and did an exceptional job with the utmost professionalism. We were so thankful for him and Lapin.Now it’s time to have our tank pumped again and the tech who came out was Andres. Again, another exceptional and super helpful person. Where does Lapin find these guys!! He pumped our tank and set us up for a lid replacement the next day and essentially took his time to listen, inspect for himself, and work with his office to find an affordable solution to an issue we were dreading. Thank you so much Andres, we really appreciate your kind help and professionalism!Jose Martinez came out today for our lid replacement and, again, he was fantastic—super nice and professional. He installed a new tank lid and we are good to go!Thanks Lapin!
Riley Crawford
a year ago
We needed our septic to be cleaned out, Ernesto and Patrick we’re phenomenal, very friendly and professional. Would call them again for the future.
Einstein Computer Solutions
3 years ago
During the process of removing an old septic tank and installing a new one we had 6 respectful, professional and kind employees of Lapin come to our house and interact with us over many visits. The process happened in the amount of time they explained it would and if anything unexpected came up we were kept in the loop and it was taken care of quickly and with little encouragement from us. They did their job, did it well and explained everything to us along the way. All of my questioned didn't bother them at all. They made sure I understood and felt good about the next move. BIG thanks to Kervin, Antrel, Robert, Henry, Sylvester, and Dominque!
On two different occasions, we used Lapin Services to unclog a drain line and (because of the great service on the first occasion) to pump the septic tank. Jose and Vincent did the drain work and Ernesto did the septic tank. All three were very professional and courteous. They performed their tasks quickly and with a minimum disruption to the household. They made sure we understood exactly what they were doing, what the results would be, and what could be done in the future to prevent similar issues. All in all we are very happy with the service they provided.
Ernesto A. came out even earlier than appt. time, was very professional and went the extra mile on service. Great job, as always, with Lapin!
We had our septic tank pumped out today. Greg was very professional and very helpful. He did a great job! We have used Lapin for years and the quality of work has always be excellent. Besides pumping out our septic tanks they also replaced a drain field 2 years ago. Another excellent job! I highly recommend their work.
Dennis Hunter
5 years ago
Just called them. Guy answers sounding like I interrupted him. I said I was a return customer who needed a pump out. Guy says 'Hold on' (nothing else). And no one ever came back to the phone. Twenty minutes of music and a recorded announcer telling me how sorry they were that I was still on hold (me too!) What has happened to Lapin?
Bonnie Ravaglia
a year ago
Jason georgopulas has been servicing our grease trap for years. He is very clean , ccourteous and professional .
Patrick Marley
4 years ago
Chris Portz came to my house for some plumbing work. He was very professional and courteous, got the job done quickly.
Jason and Ken were timely, courteous and professional while working on draining the septic tank. Definitely recommend Lapin Services for Septic services. Thank you!
Kimberly Hood
2 years ago
We have used Lapin for years. Always professional and on time. Called this morning because we needed our septic tank pumped out and they were here within a couple hours. Thanks to Jason and Alfredo! They were very polite and did an awesome job.
Reynaldo Collazo
11 months ago
Jason did a outstanding job with the grease trap service found them on Google
I would like to thank Andre for doing an excellent job pumping out our septic tank. He arrived within the given time frame and called prior to arrival, he was very friendly and courteous and answered all my questions. Thank you!
Jason came on time to fix the grease trap and did a wonderful job cleaning it! Thank you Jason and Lapin!
We have an old septic system that has given us a lot of problems. After coming out a few times for backup issues, Jose and his team were able to jet our pipes to stop the backups from happening and gave us a great price. Jose is a great technician and I would recommend him and Lapin services for anyone in the Longwood area.
Clinton Quattry
2 years ago
Nate and Rich pumped the tank and inspected it and were very knowledgeable and thorough, explaining things to us the whole time since it was our first time owning a septic tank. To locate the tank, Nate was jabbing a homemade tool into the ground all over the yard, took him awhile to find it and it's precise layout, and it was really impressive to watch, dude's triceps are BEAST!! The price for the pumpout was much cheaper than a local company and I was wowed by the service I recieved, Lapin will definitely be my go-to septic company, and the only one I refer to others. Thanks guys for your hard work and dedication
Henrik Allanson
4 years ago
I originally had a clog (roots) in my toilet which Lapin came out to fix. We thought the issue was resolved on the first visit but I later realized the showers were backing up after a few minutes. Chris and Philip came out to analyze the situation at this point and decided that there were still roots that had been pushed further down into the pipes. They went ahead and pushed the line clean all the way to the septic tank and did a great job explaining every step of the process as they were doing it. Their customer service was top notch and I will definitely request them again if the need arises.
Keni Flowers-Baird
4 years ago
Lapin Services has always been very responsive and informative when servicing our commercial properties. We would highly recommend them for your septic or pluming needs.
john calloway
2 years ago
Lapin has been doing my grease trap for years. Jason did a great job today, very friendly and helpful
Very respectful and and on time and cleans up after him self very well Jason is the best cleaned our grease trap
Lloyd Chambers
a year ago
Jason is by far one of there best workers. He is very professional and down to earth. This company definitely has a gem in there pocket.
Katherine Savoie
3 years ago
We appreciate Lapin coming out to check on what we thought was a problem with our septic system at New Life Worship Center in Gotha. As it turns out, it was a sprinkler line issue. A big thank you to both ROD & CHRIS for your honesty and professionalism. We have already recommended you to someone on Facebook. Will continue to recommend LAPIN SERVICES in the future.
Timothy Taylor
2 years ago
I had ongoing issues with my septic pump. Ken and Ron came out a couple times, until they found out what the issue was. Extraordinary effort on their part, as it was an electrical issue. I've used Lapin for a number of years, always got good friendly, efficient service.Mark and Danny pumped out my septic tank, they were knowledgeable, friendly and efficient.. My tank was clean down to the bottom.. I have used them for years and always appreciate the service. 5 stars again
Thank you for helping us! Also for explaining things well and giving reccomendations and options for future preventative measures we can take.Update to drop the rating down after a second service. Given it was more labor intensive but the bathroom was left messy and dirty, we weren't informed of a delay in arrival until calling, the price went up $500 for the repair and labor but most importantly to be a turn away from this is the way the older worker treated the younger guy with disrespect and being very mean. We heard bad language too. They were nice to us but the arguing was horrible to hear.
Lina Thlivitis
2 years ago
Just want to give a big thank you to the tech named Jason in Orlando, every time he cleans out the grease trap he goes above and beyond leaving it very clean. I appreciate your hard work.
Christina Grant
4 years ago
Steve and Keith were so efficient and professional. I am so thankful I called Lapin. I can’t express my appreciation enough, for their knowledge and putting my mind at ease. I have Lapin on my speed dial.
Andres Lucero
2 years ago
Jason is a class act, efficient and professional. great service maintenance after We had to switch from a local competitor.
Karen Selznick
7 years ago
We have been serviced by another company for 18 years and never questioned why we had to be pumped out so often. Last week this same company wanted to charge us $8,000 for a new drain field.We called Lapin Services at 4:30 on a recommendation and Chris drove across town to assess our problem. The next day the company had 4 or 5 people out to tell us that we in fact did not need a newdrain field. They added a riser so dirt does not keep filling up the tank. They could have sold me a new lid but were sensitive to the cost and kept the one year old lid I purchased with the past company when they cracked it!Thank you so much Lapin!
Jason did a great job with the grease trap at my work place and he’s a great guy too!
Delores Salter
a year ago
Jason and Ernesto came out to clean out our septic tank. These representatives were professional and courteous. They did not waste time in getting this job done quickly and efficiently. We have already put them on our calendar when it is time to reschedule for the next service date.
A few weeks ago I had a septic backup that required a emergency pumping. I used a company that just took just enough water to allow us to flush again with a quote for a new drain fill. Needless to say I was not happy. I decided to get several quotes with local providers. Chris at lapin was the ONLY professional that dug in the tank and lines to make sure that was actually the problem. He showed me exactly the issue and walked me through my options. All the other quotes used the wonder rod poking the ground and quickly writing a quote and left. So my obvious choice was with Lapin. Chris made himself available to answer questions and provided guidance without hesitation. After choosing Lapin I decided to have my 2nd tank pumped and Randy came out and pumped my tank completely taking extra steps to ensure the service was complete (He took pictures for extra visibility). I am typically a very critical consumer but these two gentleman were first class, personable, and thorough. Im glad they are in my community and I have no hesitation recommending them. Thanks Chris and Randy.
Chris, the Salesman was a former next door neighbor that I knew I could trust, I followed his recommendation to have the jetting process done, saving more than half the cost of a new drain field system install. And thru a couple of trips both Daniel and Lane were very professional in getting the entire job done ! I do thank Lapin Services for their help in this problem and I will always try to hire a local / Family owned business that has been servicing Central Florida for many years . All in all, I would recommend them and I will use them again without a doubt ..I thank all of you , Joyce
James Savedes
3 years ago
Two excellent technicians have just finished doing our septic tank. I am extremely pleased with the results. They were professional and friendly. They are Antrel Bates and Mike....Lapin is lucky to have them, and if I have to call on you again...I would ask for them.
Jason at Lapin is AMAZINGGG!! He’s so quick and friendly, I always have a good laugh when he’s here…Most definitely recommend him!!
Carlos gave outstanding service. I had a homeowners nightmare on my hands with a clogged drain field and backed up septic and he got it all sorted out for me with no problems. I had a great experience.
Bottom Line, Lapin Services does high quality work with exceptional customer service.I hired Lapin Services to pump out my septic tank. The team was professional and worked late into the day to get my home plumbing up and running again despite a couple setbacks that were not their fault (finding the tank, electrical, etc). Unfortunately in the process of trying to find my tank they cut my gas line by accident. I discovered this the next day when my gas tank emptied and I had a pretty hefty bill from the gas company to repair the line and refill the tank. So, I called Rod Smith, the service manager at Lapin Services to let him know what happened. I fully expecting him to push back or side step the situation like most service providers would do in this situation, but, to my pleasant surprise, Rod took full responsibility, apologized, and began to discuss ways they could make it right. That blew me away. Sadly that type of customer service is hard to find in the world today.To make things right, Rod offered to not only not charge me for the pump out, but he also said he and his team would come back out and take care of a few other items that we had previously discussed like installing a new alarm and adding risers to my tanks, all free of charge. We agreed to that, and sure enough, Rod himself (a 30+ year veteran in the business) along with Steve and Jeremy (also very tenured at Lapin) showed up a couple weeks later and went way above and beyond by installing the risers, alarm, and even a new pump.It is incredibly rare to find that level of customer service and follow through from a service company these days. Thank you, Rod, Steve, Jeremy, and the whole team at Lapin for doing high quality work and setting an example of what great customer service looks like.
We were pleased with the new septic system installed. The work was completed and inspected in a timely manor. Carlos L.was helpful and responded promptly to any questions we had from beginning to completion 4/2023.
JAM HOT CHICKEN
11 months ago
Jason and Godwin phenomenal
Job. Jason always the man for these services ! Lapin is go to
Teresa Bockian
2 years ago
Lapin Services is always so helpful when I call. Today Danny and Ernesto came out, as scheduled, to pump out the Septic tank. They were quick and efficient. Because I also needed the pump checked they quickly called for a plumber and made sure they could take care of us.Within minutes of the technicians leaving, Jose Martinez along with Andrew appeared. Jose was terrifically helpful and knowledgeable. He explained what he was doing and what may be needed. It is such a relief to be able to depend on professionals like Jose and Andrew who really seem to have your best interest at heart. That is a rare find today, so thank you! I changed from another company three years ago to Lapin and I am so glad I did.
Daniel, Jose and Jeremy were great. Quick response and on time. They completed 7 sink installs very quickly and the workmanship was great. Very happy with our decision to use Lapin.
Ernesto A and Danny H just serviced our septic today and provided 5-star service. They were on time and worked quickly to assess, diagnose and resolve our overall septic issues. They told me how long it would take and were right on time. Plus, they provided some additional insight and tips on how to get the most out of the system. Absolute pro service! Thanks gentlemen!
Solani Solutions Inc
a year ago
Jason did a great job cleaning out our grease trap. He had an awesome attitude and was extremely knowledgeable. I recommend 100%!
Over charging customer and if you don't watch them ,they purposely break things to upsell and get you for more money,they also offered me a $30 discount if I wrote a good review for the company smh ,don't trust this company. you claim this is a fake review answer this question,do you pay your plumber's and pumpers $35 when they get the customer to write a positive review, how would I know that if I wasn't a customer (this was told to me when my septic tank was pumped) like I said before dont trust this company and watch them if you do decide to ignore my warning
Ernesto and Greg came out to empty my septic, excellent guys, turned up on time, polite, informative and helpful - would definitely recommend!
Monique Diassana
a year ago
Andre and Greg were prompt, professional and extremely helpful in dealing with our septic tank problem on 1st April 2022. They kindly sought information from their home office when we inquired over potential costs. They also were very good at explaining what they were doing and why, which was most appreciated. They were also very pleasant to work with. The entire work took about a hour to find the outlet in the yard, dig out a trench and pump the system. Excellent service all around. Charles and Monique May
Peter Hagood
6 months ago
They came a day earlier than they were supposed to and did a great job, quickly. Guy named Jason Georgopulas did a fantastic job.
Mellowne Moreland
5 months ago
Jason did an amazing job on our grease traps today! Thank you for your service!
Carol Squitieri
2 years ago
Lapin just finished installing a replaced drain field. Did a great job. Took care of the permit. Carlos was very informative and explained everything that would take place. Wilmer arrived the day the drain field was replaced. Wilmer along with the rest of the crew did a great job. In and out in 1 day. Inspection was cleared same day. Now I need to grow some grass. LOL. We have used Lapin for years when needed our septic pumped. I did not hesitate to call Lapin when a drain field was needed. Had no worries calling them. Very professional. We are very satisfied.
Patrese Ferrer
a week ago
We bought 2 dual flush toilets in April. One of them never worked and would not hold water. American Standard sent us a replacement. The new one did the same thing that was the 3rd plumber…Then Lapin sent us Leo who figured out the problem in a half hour. We got a pump out for the septic too almost immediately. Finally the toilet works perfectly. I will never hire any other plumbing Co. and I will always ask for Leo.
Chris from Lapin went above and beyond what I was asking for. I am looking to buy a house that has a septic and I called about 5 other companies asking them to assess my septic and give me a quote for what was needed. All the other companies came back saying this is an old tank and needs to be replaced quoting me at around 5k. Chris actually did research on the property and found out that a newer tank had been installed. He called the permit office for me and surveyed my property texting me pictures of where the old tank was and the new tank currently is. Chris saved me a lot of money because instead of purchasing a new tank which every other company said I needed, I only need it pumped. I will work only with Lapin because of this experience.
Theresa Winand
3 years ago
Great team of men! Anthony, Steffan & Dominic are professional's in their field. All are very knowledgeable and customer service oriented to make sure we are happy! Very happy!👍🏼😁 Sylvester supervisor was very helpful wuth everything!
The company can out within 1 hour of call and the technician called my cell to confirm the arrival in 10 minutes
They removed 2’ of sand from the bottom of the septic tank !
I would highly recommend the company and the technician
Richard Wetterstrom
2 years ago
Lapin Services replaced a cast iron grey line drain system under our slab through our kitchen and family room.Very pleased with the service and the work preformed.Thank you Daniel,Andrew and Vincent for a job well done.
Mitzary Rosales
8 months ago
I highly recommend using Lapin for getting your drain field replaced. Carlos Labrador was excellent at explaining the entire process to my family and I. He was very professional and patient. Once the drain field was ready to be replaced everything moved very quickly. We are very happy with the job and the costumer service provided by Lapin and Carlos.
Lee Vista Store
5 months ago
Jason Georgopulos came today super quick after I called to have my grease trap serviced. These two have a nasty smelly job and were still kind and friendly and super quick. I would 100% recommend !!!
Creations Catering and Events
2 years ago
Consistently reliable and efficient! Jason and Andrew saw we were busy with serving lunch and got right to work performing their services. They were polite, professional, and all wrapped up in minutes! Thanks again, see you next time!
Daria Vallario
a year ago
Lapin Service did a thorough septic evaluation and maintenance service. I chose them because of a neighbors recommendation (they had installed a new drain field). The neighbor raved about the ease of working with them. Their great reviews certainly backed that up. The technician, Willy, that came out notified me when he was on his way. He was wonderful, very knowledgeable, and ensured that I was up to date on the latest septic care information. He was very careful with my landscape. I thoroughly recommend this company and will choose them for future needs.
Best plumbers to have ever used. Special thanks to Kimberly for her kindness and professionalism. John is a great plumber and even more importantly, cares about you and your financial situation. He tells you the truth and does his best to keep the cost down. I can’t thank this Company enough!! A true 5 star Company !!!!!
Ernesto was very helpful and professional! I had to have my septic tank pumped unexpectedly, and he really took the time to explain everything.
Chelsea Baesler
a year ago
Jason and Andre were great! Very quick and friendly! They even sprayed after so we didn’t have to smell the grease trap for too long! :-)
As a commercial property manager, I highly recommend Lapin Services. Recently Lapin Services provided an extraordinary response to an urgent situation. They are fully equipped and fully staffed to handle the most challenging situations. Every step of the way, our issue was handled calmly, professionally and with the utmost concern for our property and our septic system.
Brenae Robinson
2 years ago
Called Lapin after working with a different septic company that didn’t provide me with clear answers about the condition of my septic system. This was my first time owning a home on septic so I needed a little more handholding/explanation than I normally would. Called Lapin for a second opinion after I read the great online reviews and I think I found my forever company. Ernesto and David arrived at my home at the start of the arrival window (8am), which rarely happens with companies. They were fast, professional, and Ernesto took the time to educate me on what May have caused the issue, how to prevent it, and I communicated all of my info to my designated technicians, Ryan, who is coming out same day (today) to complete further inspection. I’m a consumer that appreciates proper communication and professionalism. I’m impressed and look forward to continuing to work with Lapin.
C. Leinberger
5 months ago
Lapin Team has been excellent!Chris & Mike took the time to explain the work they would do and clearly explained their bid. Chris also went the extra mile to cordon the area off for safety reasons before the job was startedJeff, Joey, Mike, Derek & Roger have been professional, courteous and receptive to all my questions.Would recommend the Lapin Team!
Jason came in today and did wonderful job on our grease trap in our lounge.
thank you
Rob Schellenberg
a week ago
Lapin installed a new pump and holding tank for me 10 months ago. Recently my pump alarm went off. They came out the next day and fixed the issue. no hassle and no money. Great service by Chris Albury and Robert.
I am a Lapin Loyalty Club member which means that Lapin does an annual inspection of all of my plumbing. Chris Portz came this year and did a wonderful, comprehensive job! He checked every toilet flapper and water turn-off valve. He checked the roman tub to ensure that there were no leaks. He drained the water heater to remove sediment. He showed me where the water main turn-off was in case there was a major leak. He determined that the ice-maker hose was rubber and came back today to replace it with a metal encased hose. Chris did absolutely everything to give me confidence that the water systems in the house would not cause problems. A year ago, Lapin's plumbing manager, Jim Cessna, found the main sewer connection to the County sewer - it had been buried under yard debris and crushed by a lawn service tractor. Jim knew exactly where it should have been and found it with ease. I consider Lapin the best! They are responsive and reliable. Thanks Chris and Jim!
Jason did great at the LA fitness!! Great service, quick and efficient as well as friendly!
Mike McFadden
4 years ago
We started using Lapin Services several years ago when our septic tank needed pumped. We started to have problems in May of 2019 - the septic system is the original installed in 1972. After trying all of the DIY suggestions I contacted Lapin and after thorough troubleshooting by Ignacio it was determined that our 47 year old drain field had bit the dust... The tank was pumped to eliminate the immediate problem and I requested bid from several local companies. Lapin was the most timely and after meeting with Carlos we decided to have Lapin Services replace our drain field - very competitive price and excellent reputation. The only delay in the entire process was the permitting.When the permit was issued I was contacted by Tyler who would be our project manager. The job was scheduled. Robert and Wilmer arrived as scheduled and completed the work in a professional and courteous manner. The county health inspector arrived two days later and passed the job without any issues at all. Later that day Robert returned and did a good job of restoring the yard to my satisfaction. Final grading, irrigation repair and sod installation was up to me and that was understood from the first meeting with Carlos.There was a minor technicality that I discovered when reviewing the warranty paperwork and Tyler was quick to respond in a timely manner to resolve the issue and then Wilmer putting the final touches of sealing the tank lid.There were several other Lapin employees I interfaced with on the project and all were very professional, courteous and helpful.If you need septic services I highly recommend Lapin Services - you will not be disappointed.
Brandon Elson
4 years ago
We've been using Lapin for our commercial grease traps at our business and I had an emergency back up and Lapin came right out to take care of it. They said they'd be here within the hour and twenty minutes later Jacob Ryan was here to help. Jacob was very professional and talked me all the way through what he was doing and made me feel much better about the situation. I highly recommend Jacob and Lapin.
Becky Ciurzynski
3 years ago
I highly recommend Lapin Services for your drain field & septic tank needs. They charge a fair price & they are here when they say they will be. Carlos Labrador is very knowledgeable, he is quick to return phone calls or emails and answers all your questions.
Great Service!!! Carlos Labrador took the time to fully explain the problem with my drain field. He was very knowledgeable and patient. He answered all of my questions and explained the options. He didn't try to sell me... he informed me. Lapin handled all of the permitting and paperwork. Carlos and Tyler kept me informed through the entire process. The backhoe crew was just as great. They were punctual, professional and courteous. They located all of my service entries, performed their duties and did not leave any unnecessary collateral damage. I would personally recommend this company and definitely used them again.S. Franklin
We had a French drain issue for our side yard. John Ferree came out quickly for a quote and took our calls through the job! Jose Diaz came out for the work. He was very knowledgeable, nice, and got it done fast! I highly recommend calling this company for your plumbing needs!
Johanny Morillo
a year ago
Ernesto Handle my Service Yesterday for me for a Grease Trap
He is the nicest. He Handle everything Immediately and was
very nice and friendly.
Christopher Brown
2 months ago
Andrea, Greg, and the customer service dept were all really great. Quick service and then walked us through the whole process. Excellent people!!
Had a pin hole leak in the wall behind the hot water heater. Chris Portz came out and did a FANTASTIC job. He was very knowledgeable, friendly and willing to go over and above to get it fixed. I called on a Saturday at 3pm and he arrived at 4;10pm. AWESOME response time and NO OVERTIME fees.I would recommend this company (Lapin Services) and Chris Portz to everyone!!
Placido Guzman
2 years ago
Nate and Richard were very efficient. Great attitude and on time. Thanks for the service!
kang kitchen
7 months ago
Jason Georgopulos he did great job and very professionally. Thanks.
Lapin has serviced our septic system for a number of years. I continue going to them for regular services and repairs. All of the gentlemen that have come have been professional, knowledgeable, and pleasant, particularly this last time when I had Ken and Andrew. They were on it!They worked hard and efficiently. Thanks guys! And thanks, Lapin!
Haroon Sheikh
3 years ago
Great job by Lapin and by Chris Albury. He came out, troubleshooted the problem and we now know the problem is not the septic system. Always there to address the customer’s needs.
Andre drained our septic tank in short order! He dug so carefully to find the cap and filled in where he dug that you would not have known he had been there! Great job Andre!
Veronica Matheus
2 years ago
Excellent service and very professionals. We had the guidance by Mr. Carlos Labrador and he gave us fully information, clear and specific of what we need. Thank you very much! 100% recommended without doubt.
David Figueroa
4 months ago
Services is always good. Hardly ever have to call back for the same issue. KIM helped out a lot when we were dealing with some account issues. She definitely went above and beyond.
I called Lapin Services about pumping our septic tank. Airimus and his helper arrived when they said, were very professional and took care of things right away. I will be keeping them on my list to call in the future and refer others to. Very good experience!
Gary Richards
5 months ago
My septic tank started leaking. I called Lapin Services in the morning and within a couple of hours Andrew came to my house to assess the situation. Within an hour after that Jason Georgopulos called me and was at my house 35 minutes later to pump out my septic tank. Both Andrew and Jason were a pleasure. Jason not only pumped out my septic tank but also took the time to assess the situation with me after the tank was empty and he called other individuals with Lapin Services on options to consider.Thanks, Gary Richards
Lapin Services is an awesome company and as a brewery owner we rely on them heavily to side stream our effluent. They are always responsive, on time, and our regular driver, Andre is a pro. He goes above and beyond to ensure our holding tanks aren't just pumped out but clean and serviceable every time. Don't waste your time with any other pumping service.
Gale Hooverrichmond
2 years ago
Nate was here to do a Septic Tank maintenance. Nate was on time, extremely professional and very nice. I would recommend Nate to anyone needing services provided by Lapin Services. Thank you again Nate.
I have worked with Chris Albury several times over the past few years for my commercial and residential septic systems and highly recommend him for septic work.He provides competitive quotes, meets his schedule commitments and Is always willing to answer questions or visit a site to provide an assessment.
BWR Enterprise
5 months ago
Jason is the best service tech!
Kris and Jo Leach
2 years ago
We use Lapin for our Septic System pump outs and for general plumbing. Today, we needed some of our issues fixed quickly. Jose’ M. and Will came out the same day and quickly solved our issue in a little amount of time and a lot of expertise.When we had our septic tank pumped out last week, Nate was a true professional who was very friendly, pleasant and efficient.We also appreciate Kedesh for continually staying in touch to ensure we’re taken care of. Great group and company all around.Thanks Lapin!
marcio marques
2 years ago
Second time using lapin services, and I had just great experience with them, today they arrived on schedule, they called me to say they were on the way.
Ken the technician did his job really well and went his way.
My service was to pump a septic tank.
Richard Blair
3 years ago
Lapin provided excellent service and performed the septic repair the way I wanted and to code. After trying to find a septic repair company that would listen to my needs, I am very happy to have found this company. The most encouraging part of the whole experience was the final inspection by the county. I said to the inspector I hope everything is OK and he responded If Lapin did it then it will be fine.
Cecelia Muller
3 months ago
I needed to replace a new toilet ASAP. I had company coming (5 adults, 2 children) and I called Lapin less than 24 hours before they were to arrive. Kimberly promised the repairmen could arrive and install the toilet shortly before my company was to arrive. But Kimberly, Antonio and Arden went above and beyond my expectations! Kimberly called me at 7:30 am and the guys showed up at my house 4 hours earlier than the original planned time, at 8 am and they did a fantatisic job replacing the toilet and giving me time to finish getting ready for my guests!! I am so grateful for their consideration, quick response and professional workmanship!! Thank you, Kimberly, Antonio and Arden!!
Joshua Candelaria
a year ago
Jason came to our restaurant and did an amazing job on our grease trap thank u very much
Arturo Manalili
a year ago
Lapin Services has been doing a great job of cleaning our grease trap for more than a year. Jason Georgopulos is the man who gets the job done!
Jason was super friendly and did a great job on the grease trap in our store! Highly recommend 11/10!!
Avery Clark
11 months ago
Jason was great today with taking care of our grease trap! Thanks
Bill Gowanloch
3 years ago
Carlos from Lapin services really exceeded my expectations from start to finish. I use Lapin for my commercial needs in the restaurant business and they have always been professional, on time, with quality work. They were who I turned to for my home, drain field replacement. Great company to work with, and I highly recommend them for your needs.
Jose M was extremely professional and nice. He didn’t do any more work than what was needed and we trust these guys completely. We’ll definitely be using their services again in the future.
Nicole Parker
8 months ago
Great service! Jason always goes above and beyond when he’s here.
Contacted Lapin Services to drain my septic tank. They came out and located my tank which was hidden under some landscaping. Richard was able to find the tank and drain it and put everything back. Does not even look like anything was dug up. I would recommend them to anyone. I will call them again if the need arises.
Patrick did a great job of servicing the septic tank, explaining what he was doing, and how to maintain and service the tank for the future. Thanks, Patrick!
I always use lapin to empty my septic tank shout out to Richard he is very friendly and explains every step he does keep up the great work.
Jason did a amazing job on our grease trap thanks for your help....update: Another great service done. Jason is amazing. Clean and professional work!!!
The Lapin team lead by Rod Smith did an exceptional job installing my new residential mini lift station. Rod made sure that all the work was done per manufacturer specifications and local building codes. Rod's attention to detail was very much appreciated. I highly recommend Lapin Services especially if Rod's on the project!
Oliver Overton-Morgan
5 years ago
We have used Lapin Septic for many service calls for our orlando property management company. We found their service to be good and for a septic contractor their prices are reasonable and acceptable.
John Steward II
4 years ago
Chris has always done a great job for my Family each and every year. He responds to all requests and very customer service oriented. Keep Up the Great Work! John S. Orlando
By far the best priced without it cutting corners. Carlos was a true professional from start to finish.
ana regina Myrrha
4 years ago
After buying my home I had the unpleasant news that the septic tank drains were all clogged . After making some phone calls I chose Lapin services and it was a very good choice . Mr Carlos Labrador was outstanding sales rep and Mr Wilmer who worked on-site was knowledgeable and extremely polite. Highly recommend !
Richard Klinefelter
8 years ago
I am very satisfied with the service I received from Lapin Services. They came the morning after I made the call for their help to pump out my tank. The truck operator was very patient with me as I probably got more into his work than he needed or wanted. He did a great job and had a good attitude. I cannot say enough about how great Lapin Services was to do business with. I will use them again and I highly recommend them to my neighbors and friends. Thank You Lapin Services. You are a 5 Star operation.
Lapin Services did a great job on our new drain field. Every person with whom I spoke to took time to explain to me the process and answer my questions. The work turned out great.
Ismar Castillo
3 months ago
Jason did a wonderful job on our gresas trap in our restaurant 10/10
I reached out to Lapin Services due to a plumbing problem. Rod Smith and Jim Cessna arrived on time to address my concerns. I was pleasantly surprised to find that they were not only knowledgeable, they proved to be courteous and personable while remaining professional. To sum it up, I AM very pleased with their service and not only would I contact this company again without reservation I would definitely refer my friends and LOVED ones to LAPIN SERVICES.
It is a great pleasure to have lapin service to came out for our sewer blockage. Jose and Vincent were are top of it. They even figure it out what’s going on and give us more details for what’s going on to the pipe and suggest us what to do so it won’t happens again. Really appreciated for them to came and help us out. Nice job done.
Jason from Lapin Services is great! Highly recommend using this company.
gabriel bekerman
3 years ago
I would most definitely recommend this company services. Their honesty, outstanding customer service, and quality of their service surprised us. They were extremely attentive with our situation and solved our problem very quickly.
We called Lapin Services for a quote to pump out of septic tank, we also called others. There customer service is the reason I called them back Friday, I was in no rush it was just a preventive measure in good timing. I had an appt. for Monday 8-10am the driver Daniel R. called 25 min before to let me know he was on his way which I thought was awesome. Daniel showed up around 8am Monday introduced himself and got to work, only to find out the company that pumped our tank last time sealed the lid permanently….. Wow what a way to start a Monday right. Well Daniel continued to chip away and chip away for about 45 minutes until he was able to remove the lid, (this should have only taken maybe 5 min to complete) all this time working up quite a sweat, BUT get this NEVER complained about it only continued to finish his job. I have great respect for Daniel as a hard working person and his professionalism towards his company and work really shows. Go figure someone with probably the dirtiest job around can still represent his company with high standards and still give 100%, If we only had 10 million more like Daniel.I would and will highly recommend Lapin Services, Thanks again Daniel R.
David and Jason were very accommodating and professional performing their work of pumping out the septic and dosing tanks. Thank you for their hard work.Before they had left Vincent was there in preparation of replacing our broken pump and alarm system. He also performed his work in a neat and professional manner.I would love to have these guys back in the future.Thanks.
Jason did the job very well. He is fast and efficient and is on time.
Awesome service! Professional and knowledgeable staff who do high quality work.Danny and Ernesto were on site to pump the septic tank. I scheduled an appointment for 12:00 and they quoted a time window of 12:00-3:00, per usual. The technicians showed up promptly at 11:50.They were precise in finding the exact location of the septic tank so that there was no unnecessary digging, and they were considerate of landscaping throughout - both marks of professionalism.Danny and Ernesto took the time to explain how my specific septic system was set up. They also spent time looking into a potential leak underground, adjacent to the septic tank.Really glad that I called Lapin Services!
Sheridan Kushner
4 years ago
I’ve now had Jacob come out twice for two different problems and he is the most pleasant and professional person I’ve ever received service from. I’m so grateful we went with Lapin. I will continue to call them for all of my needs and hope I can continue to request Jacob to help service our plumbing concerns. Truly A+ customer care!
Richard Rosenheimer
7 years ago
I was in the process of selling my home and found out that the field needed to be replaced. After talking with your representative he explained everything and set up a time for the work to be done because it had to be done fairly quickly because of the possible sale of the house. The work was done as promised and the clean up was done so well that all I had to do was put down the sod. the house was sold a few weeks later. Thanks for the great work and I will gladly mention your company to anyone that might need your services. Thanks again
Junior Cabrera
9 months ago
Carlos Labrador was my main point of contact. He was able to provide advice over the phone and sold me the correct solution for my needs. Carlos went above and beyond by helping coordiate an emergency pump out after a hurricane. Highly recommended company.
Jessica (office) and Steve Horn (technician) responded to our emergency situation quickly and handled it effectively. Steve is my favorite technician as he always responds to our questions and explains anything we do not understand. He works well with our staff and because of his excellent customer service, we recommend him to all of the other properties we deal with. He is an asset to your company.
Renso Darwin Diaz
3 months ago
Jason and andres did great job on my septic system on my new home!!!
Crypto5aurusRex
2 years ago
Septic serviced. Ken and Jason were extremely professional and answered all questions I had, along with info regarding causes for septic backups and replacement of the drain field. I'll be recommending Lapin Services to friends and family, keep up the outstanding work.
Aaron McCallister
4 years ago
Great company and awesome customer service too! I deal with Steve the most and he always goes above and beyond and is appreciated. Keep up the great work Lapin!
David Ganzen
7 months ago
Everyone from Lapin's office staff to Jason the technician were great! We had an appointment six days out. We asked to be moved up if any cancellations came up.Joshua called the next day and Jason came, diagnosed, and fixed the problem quickly. He also gave us tips on how to keep the septic system draining most efficiently.I feel like we've made some new friends!!David and Debbie Ganzen
Melissa Manrique
2 years ago
Jason did a great job servicing our grease trap at Dominos Pizza. Thanks!
Mark Thompson
2 years ago
Jason came out today to clean out our grease trap. He was friendly and did a great job! We'll be using them again in the future.
Lapin Services has earned great respect in both their service as well as followup. This company has a quality support system with exceptional service technicians.
Katherine Vaccaro
2 years ago
Excellent service and willing to educate me, too. Richard came out to do a septic tank pump-out for us. We had waited way too long, and he showed us why. Helped us understand that getting this service every three years can help preserve our drain field. That will save us many thousands of dollars. Delighted with the price, scheduling and positive attitude. Will use them again when we need other plumbing help.
Second time using Latin and with exceptional results as our septic tank required maintenance/ pumping.First, I left early morning messages with Latin and was promptly called back by Jessica who kindly and quickly set me up for a same day service that was shortly thereafter confirmed by Juan...efficient, professional and pleasant.Ernesto came to our home within the established time frame and I was notified that he had arrived. Ernesto was focused, competent and informative. I have a nicely landscaped yard and I was hoping the service would not be require postponing for accessibility reasons. My hope as well was that the service could be completed with minimal damage to our landscape as well. Both hopes were realized! Ernesto located our tank with precision, executed the service with minimal disruption to our yard and explained the process. He further educated and advised us as to the most appropriate maintenance schedule.Jessica and Juan again assisted with prompt processing of my credit card payment at the cost that had been quoted to me and entered my information for a scheduled maintenance reminder.I so appreciate such professionalism and supportive communication !I wish all my service providers were as on point as Lapin!They have earned my loyalty.Ernesto, Jessica & Juan.... we thank you again!
Rachel Hampton
3 years ago
I have worked with Lapin for over one year through a variety of plumbing issues. Ultimately I had to get a new septic tank at my rental property which was my worst case scenario. I was frustrated, scared, and very concerned that I’d be taken advantage of. Lapin made the process as quick, painless, and transparent as possible. Even after the job was done, Chris assisted me with an issue that came up. Chris was responsive, kept me in the loop, and stood by his word to make a critical and time sensitive repair. Lapin came through on all their promises and I’d highly recommend their services.
Jason did a awesome job with our grease trap thank you!! Will be calling again
We contacted Lapin to pump out our septic tank. Ernesto & Ben were our technicians & they did a great job! They were on time, courteous & professional and took great care to hose off the area after they were finished & replace our landscaping. We will definitely use them again!
Derek McManus
8 years ago
I have used Lapin twice to pump my septic tank. The customer service was well above average and the overall experience was very pleasant. Lapin offered their professional advice relating to my septic tank and performed the service in a timely and a professional manner.I have recommended Lapin to a number of friends and family and will not consider using anyone except them in the future. A job well done to the Lapin team.Derek McManus
Jamey Goldberg
3 years ago
Raymond Davis came out to service my septic, which I have never done before as this is my first house with septic. I had a lot of questions around general maintenance which he answered courteously and patiently as he did his work. He gave me some tips on proper maintenance for long life of the septic tank and was a pleasure to work with. I would recommend Raymond and Lapin to anyone that needs septic servicing.
Jason did a great job for us. We will definitely be using Lapin again!!!
We called Lapin because we needed our grease trap pump out and the company we were using keep rescheduling us for the next day. Juan in the office set up an appointment for us and got our trap pumped out the next day. We were very pleased with the service and we will be continuing doing service with them!
Randolph Ragsdale
2 years ago
When we first moved into this house and discovered we had a septic tank we called Lapin Services. Their project manager, Chris, came out and walked us through the does and don'ts. It was a real education.Recently we had Lapin pump out my septic tank. Nate and Jason G. were very professional, polite and informative.Thank you Lapin Services...
Elizabeth Chesebro
3 years ago
I HIGHLY recommend Lapin services!!! We had a 5 star experience thanks to Jose Martinez, Vincent, and Kervin. Their knowledge, expertise, and customer service are unparalleled. Kervin was very friendly and inspected our septic system before we purchased our home and came out on 2 occasions to assess things when we ran into a plumbing issue. They then sent Jose and Vincent our to our house to replace and repair the issue — Jose and Vincent are our plumbing rockstars! They are extremely knowledgeable and worked tirelessly to search and dig for our pump and float and correct our problem. They were extremely thorough - they showed great attention to detail and commitment to the task at hand. Even when running into difficulties and the need for additional parts, they honored the original agreed upon quote. They take pride in their work and were happy to answer all of my questions. They took their time to make sure it was done properly the first time and handled with care, while also getting the job done in a timely manner. You can tell that Jose, Vincent, and Kervin all truly care about their clients and want to give them the best customer service! My husband and I will be Lapin Services loyal clients from here on out and will recommend them to friends and family.
Nate, Ben, and Jason are a very professional and hard working crew. They preformed the service quickly and effectively. Nate went out of his way to explain how the system works and gave me some good maintenance advice, and this was extremely helpful. I highly recommend this company.
Greg and Jason Showed up on time and were professional at the job at hand. Explained what the situation was and how to prevent in the future. Great price for what they had to do. Please tell Jason and Greg thank you very much for a job well done and I said Hi.
Nate, one of the service technicians, did a wonderful job today draining our septic tank. He was respectful and knowledgeable and made this stressful situation a great experience. If we have any future plumbing needs, we will ask for him!
Vincent and Ricardo team did an excellent job installing a cabinet laundry tub sink in our garage/wash room---very professional. We'd have them back anytime at our home. Will Way
Was very professional and did the work exactly as stated, I am very pleased with the Carlos Labrador's service, and would recommend them anytime.
This incidentally was for a drain field replacement, on Honolulu Dr.
Thanks guys.
Jason did an amazing job with cleaning out our grease trap here at O2B Kids! Always here on time and does his job very well! Customer service is great as well!
david mallen
6 months ago
I have used Lapin forever. Jason and Greg showed up to do 2 tanks today. Very fast, clean work and always leave yard perfect. These guys do great job on filters and everything else. Always have the extra hose and all equipment with them. Thanks guys!!
Very professional company. High quality. Not cheap. I hired Lapin to fix the work of a different well known company in Orlando who were cheap. I ended up paying twice in effect. So you get what you pay for with Lapin...they did a great job.
I had a lift station pump that quick working. Called Lapin and they sent out Carl. He was great. ANOTHER company who does this type of work, (begins with the letter B) could not complete in the bidding process with these guys. Don't change Lapin. So, if you have a weird and unique plumbing issues, make sure you call Lapin Services for a quote!
Can’t say enough of Antonio, Arden and Jason. They were a top notch crew and I mean it! When most in need for a top quality, timely and excellent service they were there ready to do their to job. They exceeded my expectations. We definitely need more people like this to support our community. Lapin services is blessed to have people like them in their team. Thank you!
Tae Bell Wright
2 years ago
Our spigot broke off the wall and we had to turn our water off. We haven't needed a plumber since we moved in and didn't have time to do research but Vincent was able to come out the same day fixed everything very quickly and at a lower price then i was expecting.
Lindsay Belville
4 months ago
Absolutely phenomenal service! Antonio and Arden showed up for our service call and went above and beyond. Highly recommend for any of your needs!
I have used Lapin septic services four times now. It is always a consistant good service. I really have to give a big shout out for Carlos Labrador who always is a pleasure to speak with and very knowledgeable.
Larissa Polanco
a year ago
We had Jason and Andre here servicing our grease trap. They did an excellent job. Thank you!
Thank you for the service you provided us last year and I regret everyday that we went with cheaper Brownies Septic for another service. Huge mistake. We will only use your services from now on and recommend you highly!
Jason did a awesome job taking the snake out of toilet and clearing the line thank you Jason
Brandon did a great job installing my faucet and replacing my kitchen sink pipes. I will recommend Lapin to all my friends and family!
Jennifer Howe
2 years ago
Great service! We needed our septic pumped and Lapin responded ASAP. Alfredo was friendly and did a great job. Appreciate the professionalism.
Willy showed up to clean my septic tank. He was very friendly and professional and was willing to answer any questions I had.
Uldevina Quiroz
a year ago
Jason did and amazing job on our grease traps would recommend
Alexander Miller
7 years ago
Awesome awesome company!I had another company yesterday come tell me that A) I need the system pumped B) I have drain field issues due to high water levels C) the drain field would cost around 5k to fix/replace if need be so. I was not a happy camper last night.Lapin was recommended to me by a close friend, and Chris came out same day and found that my filter was clogged (not even checked by company A). That was my one and only problem. As soon as he pulled the filter, the water levels went back to normal, and he charged me the bare minimum. I don't even need a pump out for another 2-3 years. Talk about honesty. Thank you for being a stand up company, saved me at least 300 bucks all the way up to 5,000. Thank you Chris.
Janice Goulder
a year ago
We had our septic tank serviced by William, Ernesto, and Andrew. Each of them very knowledgeable and professional. I am a real estate agent and recommend them frequently and happy to have them service my own home.
I highly recommend Lapin Services. Recently our drain field stopped working. I requested a quote for a new one and was contacted by Carlos Labrador. From our first contact he was extremely professional, knowledgeable and friendly. He answered every question we had and we felt that given how thorough he was, Lapin was the best company for us to go through. He kept us updated throughout the process. Yesterday we had our new drain field installed. We had the pleasure of having Wilmer Medina work on our install. He was so friendly,courteous and extremely detailed in his job duties. Wilmer and the other workers arrived around 8:30am and the whole process was completed by 3:30pm after being approved by the county all in one day. From working with Carlos as the project manager in the beginning to Wilmer during the install their workers truly care about providing top knotch service. if you need a drain field Laplin is the company to chose if you want a great finished product with no headache involved.
I called Lapin Services for a routine check of my septic system functionality. Chris Portz arrived a did an initial evaluation, which indicated I needed a new pump for the drain field. He later thoroughly inspected all the components of the system and diagnosed another potentially catastrophic problem that would have cost me thousands of dollars in the future if gone unchecked. Chris was always mindful to preserve my landscaping as much as possible. I truly appreciated his diligence, honesty and attention to detail throughout the process. His performance was just outstanding! Lapin Services is definitely my new septic service company and I will ask for Chris Portz every time I need service.
I don't often write reviews but every once in a while you run across a company that goes above and beyond to give great service. Everybody that I have dealt with at Lapin Septic and Plumbing Services has been A#1. But there's one guy there his name is Rod has been with the company for many years and I have dealt with him personally for over 20 years. This gentleman as always given me straight answers and good advice on what needs to be done to solve a problem with an older septic system that I have. They have used their jet system to clear drain Lines they have used their camera system to discover the problem and they have always been fair with the solution and the pricing for that solution. Many years ago I had what many would consider an emergency service that was needed, I called a local company that's available 24 hours a day to determine what the problem was and to give me a price to correct it. There quote was over $6000 to replace pumps for the lift station. I was shocked at the amount and that I better get another opinion it was at that time that I recalled meeting someone from Lapin septic and Plumbing Services. I ask if they could analyze my problem and give me a quote. I received a call back from Rod stating that the only thing wrong was I had a bad breaker so with that information I bought a $50 breaker and solved a $6000 problem. Thanks Lapin for the great service over the years you're the only company I will ever call to do my septic and plumbing work.
Mark came as scheduled, to pump out the Septic tank. He was quick ,efficient and share with us helpful tips.
I called Lapin to pump out our septic tank for preventative maintenance. I have used their services many times over the past 17 years that we have owned this house. They scheduled me for the following week with a four hour time slot. Ernesto called ahead and showed up on time. He was kind, professional and I loved his recommendation of installing a riser which will make future pump outs much easier, less expensive and eliminate the need to dig up my beautiful lawn every three years. Jason came out to help him, was very friendly and all smiles. They both did a great job, making a hard job look easy. Thanks for another great Lapin experience!
Jason was did a fantastic job servicing our septic tank in the pouring rain 10/10
Jeanie Locquiao
2 years ago
Lapin Septic Company is top notch!, Great customer service, professional and a quick response time. I cannot say enough about the service technician’s Richard and Nate, they were Wonderful! From the moment they stepped out of the truck, they greeted me with warm friendly smiles. Richard was so kind and patient as he explained to me how septic tanks work. My husband always took care of these issues and he is now bedridden, so I was very inquisitive of everything. I know other service personal get a little annoyed when they are asked a lot of questions, but not Richard! It is so refreshing to work with such a caring company. Many Thanks Richard, Nate and all at Lapin! I Highly Recommend them!
Lollie Chappel
7 months ago
Jason the service tech was excellent. He was prompt and thorough. Cleaned up when all done. Very informative to help maintain our system. I will ask for him next time
Scheduled for my septic tank to be emptied. Willy did a great job, was quick and honest about the services I needed vs services I could wait on. Would definitely recommend!
Ernesto and Alan did a fantastic job. They came when they said they would, they were friendly and explained what they found and completed the job in a timely manner. Thank you again for a job well done. I would recommend this business.
Septic tank pump out and inspection. Arrived early, professional job, very thorough, and all at a great price. Pat, Jason, and Andre provided excellent customer service. I recommend them, and will definitely call on them again.
A few months ago I had a challenging septic tank situation, but Lapin tackled it and got the job done. Kadesh, who I have spoken to on the phone for more than 10 years, is always professional, responsive, helpful, and friendly. Ernesto, the technician who came out, was professional, conscientious, a masterful truck driver, a hard worker, and did a great job. I would recommend Lapin to anyone who has a septic or drainfield issue. Thank you Lapin Services!
Dennis Warner
3 years ago
Carlos was our contact from Lapin during our septic installation. Carlos is very patient, understanding and customer focused. He examined our system them explained to me how a septic system works and went into detail on every aspect of the install process, while allowing me to ask many questions. He was proactive on communicating with me during the project and was very responsive to all questions I had before, during and after installation. Because of Carlos, and the quality of work by Lapin, I highly recommend their services.
Jonathan Torres
a year ago
Jason, Ernesto, Jeremy did a great job on our grease trap.
brittani Leigh
2 years ago
I've never had to call a plumber before, but Justin & Lane at Lapin were very pleasant and helpful. They were able to come out same day and had the clog in my shower drain fixed in less than 15 minutes. They also stayed a bit and gave me product recommendations for drain upkeep and also provided estimates for toilet & sink installs.Overall the most positive outcome I could have expected. Very happy to have been able to have Justin & Lane over to help with the issue.
Mike Bryant at Lapin Services did a great job. He was extremely nice and helpful. We are first time home buyers, and he took the time to educate us on the problem and fix our leak. Thank you Mike!
Robert Tidwell
9 months ago
I was very impressed with the speed that the lapin crew were able to remove and replace my drain field. The crew led by Carlos Labrador and Robert Consider. The longest part was trying to get the permits approved by the county. Once work started, they were done in less than 48 hours, and right before hurricane Nichole hit. Kudos to all involved, and I will use them again for any other plumbing needs.
Requested to have the grease trap pumped out. Richard arrived and was thorough. I did request a later service as that operation would not interfere with ours. Once i made Richard aware of this, he was responsive and understood the need to be completed quickly.
had 2 guys come to my home to replace our drain field they got here early got new drain field installed quickly did a good job they had to live for a other job .a deferent person by the name of Wilmer Medina came to finish the job covered the drain field dressed every thing up Wilmer did a great job on the finish work I am well pleased with his work. jim byrd thanks
Love Lapin Services! Such amazing people especially Kervin! You guys rock! Highly recommend!
Tyler Jackson
2 years ago
Unfortunately, I have bigger problems that require a different service, but that didn't stop Daniel at Lapin Services from helping me and pointing me in the right direction. They gave me better advice than any handyman up to this point.
Very professional, Chris was great helping to design and install our septic and drain field as well as help with follow up maintenance
We use Lapin to pump our septic system for our regular maintenance. I was able to book the service within one day of calling them. Ernesto and Ricardo came out and they were so awesome! They took care not to drive on our yard (it had just rained and was very soggy) and instead used special hoses to get to our septic tank so that their truck wouldn’t tear up our yard. They also gave us helpful tips of what they found in our tank and educated us on what we should/shouldn’t put down the drain. We will definitely use Lapin again!
Christian Amlong
2 years ago
Had a great experience with Ryan and Ernesto today from Lapin services. They came on time and called ahead of time to let us know they were on their way. They were very friendly and did a good job pumping our septic tank.
Anthony Sabatino
a year ago
Had my septic tank pumped for routine maintenance by Danny and Patrick. The whole process took less than 30 minutes. They removed an area of sod and dug down, when they were finished you could barley tell any work was performed. Would highly recommend Lapin Services.
Lapin was a good choice to fix my drain field. The company was very professional and did great work. Carlos Labrador was the project manager who I dealt with and he was very accommodating, kept me informed with the time table, and made follow up calls to make sure I was satisfied with the work which I really appreciated.
TOTALLY PROFESSIONAL COMPANY. TECHNICIAN ARRIVED ON TIME, AND DID A GREAT JOB. SEEMS MY SEPTIC TANK IS LOCATED BELOW OUR COBBLE STONE WALKWAY, WHICH HAD TO BE REMOVED. WHEN HE LEFT THE JOB, HE DID A FANTASTIC JOB REPLACING THE COBBLE STONES.
Chris came out to evaluate our septic issue. He was very knowledgeable and advised us on how to solve our issue. Honesty and professionalism still exists!
Really appreciate the team of Ernesto and David from Lapin Services. They diligently and professionally helped us deal with our septic issue. We had a backup of our septic system, and they helped us investigate and uncover that we had a 2 tank system instead of a single tank! We never realized we had a second tank (and filter) that hasn't been cleaned out for years, that was the problem with our backup! Bottom line, we're now better informed and happier homeowners, thanks to the team at lapin.
We want to take the time to Thank Joey, Marcus and Darrell for completing our repairs here at the Cocoa Moose Lodge. We are so happy with the work performed and quality of work they did. It has been a 5 year process getting hooked up to the city of Cocoa septic system and we couldn't be happier with the results. Joey Marcus and Darrell was very professional and went above and beyond to make the switch over were we last only 10 minutes use of our water. Thank you again guys.
Jason did amazing with our grease trap!!!
Thomas Johnson
a year ago
I recently schedule a same day weekend appointment (09/04/21) with Lapin Services due to what I thought was a septic issue. Jose Martinez came by and followed the order given to him. After digging up so much dirt and assessing the situation he immediately knew that was not the problem I actually had blockage in a pipe. He answer all my questions and gave very informative information about the situation. Before I knew it my plumbing problem was resolved.
Ernesto and Jason did a great job pumping out our septic system. They were on time and professional and left the smallest footprint possible when digging to find the septic hatch.
Jason did a great job and was very helpful. We called Lapin to get our grease trap cleaned and were happy with how quickly they were able to get out here.
Raymond Hadley
a year ago
Raymond H: I was very pleased yesterday, 8/16/22, when Greg worked hard with a cheerful spirit while pumping out our septic tank. He answered questions with knowledge about the septic system and how to maintain it. BTW I found Lapin's phone number on one of the vans parked at a neighbor's house while doing a plumbing repair. Keep up the good work!
Travis Hermance
3 years ago
A Lapin Services Contractor (Chris Aubrey) did a tremendous job working for my elderly mother by excavating her property this week. He was highly respectful and genuinely wanted to ensure this property owner was well cared for and 100% satisfied. Also, the equipment operator (Anthony) displayed professionalism and excellence in his workmanship. Thank you Lapin Services!
Sammy and Emily Velazquez
7 months ago
The massive flooding from Hurricane Ian caused my septic pump tank to collapse and filled my drain field with sand/dirt. I contacted a few different septic companies to diagnose the issue and quote me for replacement/repair. Carlos Labrador at Lapin was the most helpful and honest person I spoke to regarding the issue. He offered advice and even came by on his day off to assess the situation and help me choose a replacement system. Despite being very busy, and me having so many questions, Carlos was always patient and willing to help. My decision to choose Lapin was most influenced by my interactions with Carlos. Very professional, knowledgeable, and honest. As a bonus, the price quoted by Carlos was less than I expected.When Carlos visited my home he saw that I had many exotic animals housed in enclosures outdoors, so he made sure to notify the installation team that accommodations would need to be made to ensure the animal enclosures were not disturbed. The installation team, lead by Robert Consider, worked carefully to avoid dirt touching any of the enclosures. I was amazed with how carefully they maneuvered the heavy machinery! They were very respectful of my property and the animal enclosures. Great job!
Meranda Harrell
4 years ago
I am so happy Lapin helped me out. Steven was awesome I got a flat tire he changed it and had me back on the road in less than 10 minutes! Definitely recommend!
Lapin Services has always taken great care of my needs at home and our commercial shopping centers. Jose Martinez was at my house today, and he is THE MAN. Couldn't have been nicer, more professional, and got the job done quickly and perfectly.
Andre & Patrick arrived in time. Very professional. Found the underground cover for the septic. Pumped and certified. All went smoothly and in a few years I will call for service again. THANK YOU!!
Toni McCaffrey
a year ago
Jose showed up so quickly! He was very professional and fixed my broken spigot/ pipe very quickly. Since this is a business. I was very pleased at the quality and completeness of the repair and that there was a warranty. Will not hesitate to recommend!
We are out of town and needed service done asap to the septic at our rental property. We worked with Carlos Labrador who was the person in charge. I will tell you something this guy offered A plus service. He went above and beyond and communication throughout the process was on point. I could not be happier. Considering we were in need other companies tried to take advantage, but he didn't. His education was concise and clear. I didn't have to worry about anything. He took care of the permits and all the work was done in a timely manner. I can't thank Carlos enough for taking care of us. Thank you.
Natalie Fisher
5 years ago
Based on the reviews I was surprised to be disappointed. The service was subpar and a bit chaotic with communication at their office. Reports of our septic condition were inaccurate after re-evaluation from their team. I know we are all human, and we can make mistakes, but it is hard to trust someone or a company that provides you two different answers during a critical time and for what can be a large cost on a homeowners end.
Kudos to Jason and Andre on their quick response for handling septic service on my client's home. They did great a job taking care of everything on very short notice
Maribel Arguelles
a year ago
Jason and Greg were friendly and on time and did a good job on my septic tank...thanks guys
We had our drain field installed by Lapin Services. Carlos Labrado took the time to answer my questions and always returned my calls. It has been installed for 3 weeks and we are very satisfied with their services.
Landon Worsham
a year ago
Jason G did a great job, came on time and made our servicing easy as possible. Will be using Lapin again in the future!
I want to thank Lapin plumbing for fixing the sewer pipes at my house. A big Thank you to Jose Martinez for always being professional. I will definitely be using Lapin in the future.
Wilmer Medina did an excellent job installing the drain field and returning to cover the hole. The quality of work and professionalism exhibited by Wilmer makes him an great access to Lapin Services. The gentleman who assisted him was equally impressive.
Jeremy, Mike and Jimmy T. are amazing! They pumped out our system and performed a diagnostic that saved us from having to do a new drain field. When they ran into difficultly they didn't stop -- instead they worked harder. They worked extremely efficiently but took the time to make sure I understood what went wrong with the lack of prior maintenance. I highly recommend them.
What a great job! Josh and Bob serviced our septic system yesterday in the Lake Nona area and couldn't be more pleased. They were courteous and went above and beyond to ensure our system was running smoothly. We will never use another septic company and will recommend Lapin Septic to all our family and friends!
I called lapin services and jim Cessna came and did an amazing job. He is very courteous and and respectful.
Lapin Services employees Jason, Ken, and Jose are extremely professional and highly skilled at their jobs. They were able to dig deep into the ground to access the pump, install a new pump and riser and cut and re-route the line that has been messed up for over a decade. They accomplished a very difficult job that other people I attempted to hire could not accomplish. Highly recommend this company, especially employees Jason, Ken, and Jose!-
Jason was such a great guy! He sucked up our grease traps real good like. Great guy all around!
Used Lapin for a few years for septic pump outs since the previous owners of the home used them and recently our experience with the company has changed. First, they charge $395 for a pump out when other companies charge roughly $100 less for the same gallon collection. Secondly, they never FULLY pump out our tanks (we have 2 septic tanks). This was confirmed recently with a separate company. Third, we are having issues with our 30+ yr old septic system and needed a drainfield tech to come out. Lapin told us to call Kervin, their personal guy. Kervin is hard to get a hold of, and when he came out he basically had no clue where and what was going on with our drainfield. He told me he needed to get in touch with Seminole county. A week goes by, no word from him. I try to reach out to him and it's like pulling teeth to talk to him. In the end, it appears he didn't want to bother helping us. A month later and we are bringing in a new company.
Lapin has a plumbing division and recently did a re-plumb in our home. The service was outstanding and I would highly recommend them. Ryan Wasser was the lead plumber and was so helpful in describing everything he was doing. Joe was assisting and did an amazing job. Once the job was completed they took the time to clean up our house even used our blower to blow out the garage. We have been using the Septic division for a few years now too and find them to be customer service focused.
Danae Sandwell
8 years ago
Home buyer's warranty, didn't have a choice of who was coming out. Live in semi-rural St Cloud....Here within hours! Nathan, AMAZING! We've been here 6 months, city folk from AZ. Had NO clue about septic....he gave us septic 101 in a downpour, without hesitation.These are the folks you can trust with your septic, will highly recommend, and use again!
Franco Avanzini
9 months ago
Jason was fantastic ! He arrived on time , with great attitude ,worked quickly and efficiently ! High recommend the service and Jason !
Brenda Kearney
2 years ago
We have used Lapin Services since 1997 and they never disappoint. Yesterday's technicians, Jason and Ernesto, were efficient, timely and professional. We highly recommend them both!
Amanda Sprague
7 months ago
If you need a plumber, whether it’s a small job or a big one, give Lapin a call. They are a phenomenal family-owned company that you know will not take advantage of you. They are very professional, reliable, quick to respond, honest and fair-priced. Rod was amazing and so patient to explain the problem I had with my kitchen sink. I can’t recommend them enough.
Mellany Ciullo-Vega
7 months ago
Jason did an excellent job cleaning out our grease traps! My company loves having him come by, highly recommend! 🥰🤩
Jason and David did a GREAT job! I appreciate their promptness on handling my septic problem. Not the ideal situation, but they made it smooth and positive. I appreciate their hard work and dedication in getting the problem solved and solved correctly. Thanks guys! Much appreciated. I highly recommend and will most definitely call them again when I am in a septic bind!
Jim Harbottle
3 years ago
I want to express my appreciation to Lapin Services. When called, the septic system was half done by another company. Carlos Labrador, the Project Manager, sat with us and discussed what needed to be done. Through some difficult times with the former service, Carlos walked us through the complete installation. We could not be happier with the results from Lapin and their workers and would recommend them to anyone.Jim H
Crisnel Ombao
8 months ago
Jason has been servicing our grease trap @4C Creamery for quite some time now but waited to put this review because I wanna see if they are consistent with their good service. Jason always has the courtesy and always gets the job done professionally and clean. Thanks Jason.
4 years ago Lapin were heroes to us as their customer service was above and beyond. Unfortunately, they dropped the ball for us after the 2017 September hurricane. They did not show up for a scheduled filter brush cleaning and were unresponsive to follow up calls. When I finally reached them they doubled the rate. Not happy to lose a formerly trusted service provider.
Chris Albury you are the BEST his very hardworking man, always willing to come and explain with details what's going on, Never leaves us with any doubts, have seen much improvements since he started coming over o help out with the septic. Chris has given us tips and tricks to avoid our septic getting clogged up in the future. I am very satisfied with his service and the company overall!!
Jennifer D Burrell
3 years ago
Jose Martinez, Carlos and Joe really helped us out. They diagnosed a subtle flaw in the floater instead of an expensive septic field replacement. Their prompt professionalism is awesome.
Melissa Tucker
4 months ago
Ladies in office were amazing. They were very helpful with letting me know what time the gentleman would be out here. Jason then called me. Let me a know that he was going to be out here actually prior to what we expected. He was very professional. Very nice guy. He did a great job. Explained everything to me. I would recommend this company to anybody who needs any sort of septic services and this will definitely be the company we will continue to use! If I could give them more than five stars, I would good service is hard to come by these days and this company is the pillar of what good customer service and good quality service is all about.
I have had the distinct pleasure of dealing with Lapin Services since 2004. This is a highly competent and customer-oriented Company that always goes the extra distance in every service it provides. Special thanks over the years to supervisor Steve, and techs Andrew, Rod, Danny, and Isasc from an appreciative customer.
Jason did an excellent job on the grease trap today and every time he comes!!!! He even brings a spray to save the day!!!
Lapin Services did an amazing job for us today. Richard arrived this morning on time and drained our septic system. He was very polite and did an outstanding job. He takes pride in his work and was very professional. This afternoon Lapin Plumbers Jose and Vincentinstalled our sink drain and replaced a pipe going from the house to the septic system.They stayed till after dark to get the job done and done right!As far as I’m concerned they are the most professional and reliable plumbing and septic company in central Florida.
Johan Quintero
a year ago
Jason did an amazing and quick job. Explained everything and even helped with the after cleanup from the job. He even went out of his way to get a strong spray freshener to rid of the subsequent smell.
Kelly Crocker
6 years ago
Scheduled an appointment. Ryan assured me that i would be well taken care of.15 minutes past appointment time - I call to verify that a tech was on the way. Ryan then advised there was an emergency earlier and they wouldn't be coming at all.That was my one day off - can't do laundry, can barely take a shower & flushing the toilet is questionable.Thanks for nothing & wasting my time
Lapin did another great job of emptying one of our septic tanks that had overflown a bit. Courtesy call first, and showed up on time. Ernesto and Andrew even did a little extra work to help seal the 40 year old concrete lid to make it last a bit longer. Thanks again.
Lapin put in a new septic system for us and we've had a service call before and after the installation. Jose Martinez came out for both of these calls and has been extremely helpful. Overall they are a responsive company and have done good work. Ultimately a huge thank you to Jose Martinez
ellie merriam
2 years ago
We called Lapin to come drain our sceptic tank a couple weeks ago. They were able to get us on the schedule quickly and Richard was able to find our tank and drain it with minimal disturbance to our yard. You would barely even know he dug a hole. He was also wonderfully helpful and knowledgeable throughout the whole process. Would definitely recommend.
Edward Brown
3 months ago
I had my system cleaned and pumped to my satisfaction. I also needed to replace the sump pump which required a different technician that came within two hours. This technician, Ricardo Charlotin gave remarkable service! He provided information that was helpful in making vital decisions about my immediate situation. The care he exhibited about his work quality and his representation of your company is remarkable. I have been a customer of yours since 2005. I have always experienced good customer service in the past but had to write a review on this latest experience.
My family and I have been using Lapin Services for many years and have recommended them to neighbors and friends. We own several properties on septic system. We always call Rod the field supervisor, he is always quick to respond, caring and very knowledgeable......my daughter calls him Rod the God with the rod. I would not trust any other septic company. I just had Lane and Josh empty the tank and replace an alarm, they were ahead of schedule and communicated well with their office staff.
Not much worse than the sewer back up. Called Lapin and the next day Vincent Lanclos and another truck showed up right on time ready to fix my problem. It started raining so hard he had to reschedule for the following day. Vincent again showed up right on time and after asking a couple more questions and gave me my options and when I agreed he started right in digging and cutting the pipe to install a cleanout. Once again it started raining buckets and next thing I know his supervisor showed up with a tent to cover the sight so he could keep working. About that time another truck showed up with Jose Martinez. Now there are 3 of them working to fix my problem. The supervisor eventually left and Vincent Lanclos and Jose Martinez worked together like clock work and put my sewer system back in business. Today everything seems to be working fine and I want to thank Lapin for sending Vincent Lanclos and Jose Martinez to my home to fix my problem.
Theresa Senczy
2 years ago
Jason and Jeremy were very careful when digging up to get to the drain trap for the Septic not to damage the flower garden only inches away. They were both professional and made sure the job was cleaned up when they were done pumping out the tank. I could not have been more pleased with what they did.
Elisabeth Hall
10 months ago
Always excellent service. Scheduled my Septic cleanout and Inspection. Ernesto called before arriving and arrived exactly when he said they would be at the house. Both Ernesto and Andrew were very pleasant and took time to explain the system to me and also answered my questions on the drain field.
We had a leak in one of our toilets, plus two that were not flushing properly. They came out the next day and did a great job. They were very professional and very friendly. I highly recommend them.
Joivan Forestier
8 months ago
Jason did an amazing job. Quick, efficient and made it smell like Christmas afterwards.
Rick Schuessler
6 years ago
I had a septic problem for over a week and could not find a solution. Chris Albury came over and in one hour we were able to find the problem and fix it. Super friendly and very knowledgeable. Highly recommend them and will use Lapin again
barry sitkoff
8 years ago
Wanted to update my review from last Saturday. After we called them back Sunday morning they sent someone out to drain the tank and then sent a tech out to diagnose the problem. It was the pump and they replaced it. They did not charge for an emergency fee or any extra labor. They also took $100 off the price of the pump. The mistake on the receipt is still a mystery, but the price of $520 for the first visit was correct. Still wish they would have found the problem the first time.
Our pump alarm went off at 3am, why do these things go off at the worst times? We called Lapin in the morning, Juan answered my call and I told him we had our whole septic system/drainfield installed by them in December of 2019 and they sent a tech to come check it out. Jose Martinez showed up earlier than expected due to a prior cancellation, awesome! He tested a few things and then inspected the dosing tank. Turns out the float was the source of the alarm. He rewired the float and positioned it to hang at the appropriate height and all is now good. Hopefully no more 3am wake up calls! Jose Martinez was very pleasant, answered all of our questions, and even noticed another issue with our main water line that he gave us some advice on. So glad we used Lapin to begin with and they stood by their service. Hoping we will not have to reach out any time soon!
Gloria Groome
2 years ago
I had a problem with low water pressure in my home. After calling Lapin Services, Daniel, Robert, & Jose came to my home. They quickly diagnosed the problem and made the needed repair that ultimately solved the problem. They were extremely kind, polite, and wore masks. I felt completely safe. I am so grateful to Daniel, Robert, and Jose for their help.
Tina Hazley
10 months ago
Jason came to my house and pumped out my septic tank and was wonderful did a great job no i can shower 10/10
lady benavente
5 months ago
Jason Did a awesome job with our grease trap in our hotel and leave the place smelling fresh thank you lapón and Jason for your service’s
We had Lapin Services come out to inspect, evaluate, and pump out our septic system - both Jason and Jeremy were very professional and were very helpful in answering all our questions ... they gaves us some tips to help maintain our system and drainfield going forward ... would highly recommend Lapin ...5 stars!
Willy and Jason forn Lapin were great. They were on time and friendly. They pumped one of my septic tanks at this location. Great people and great company.
I have used this crew on 3 seperate jobs. If you want it done right ask for this team.
Lapin saved the day- two WONDERFUL men came out September 28. - the day the hurricane was going to come- and pumped out my septic tank. It was raining and they were so informative and happy. $$ Tip these workers $$ - they deserve it!
Jason did a great job. He was in and out. Extremely friendly. Educated me on the grease trap here, and left no mess or smell.
oswaldo navas ulloa
2 months ago
I couldn't use anything in my house because the sewer wasn't working. Antonio came to my house and found the problem quickly. I think that the price was fair and they did a really good job.
Zachary Chamness
10 months ago
Our company uses ONLY Lapin Services for store’s grease trap draining and my favorite guy that comes out is Jason G., this guy is in and out, mo issue and always leaves my openers in a better mood than when they came in, good guy, good service.
Our field needed replacing. Lapin provided prompt and professional service and a competitive price. They are honest and fair and I recommend them.
Carlos Labrador and his team did a great job in regards to replacing my septic tank and drain field. They truly seem to care about their customers. Thanks again!
Wilmer Medina and his team were thorough, considerate, and timely when installing our new system. I'd recommend them without hesitation.
Professional reliable and i would give them A+ on work and they are the only company i would use or refer someone in need of a fix for there problem's Mr Dennis is a down to earth pleasure to have met awesome guy 5+ STAR's
Kathy Montgomery
7 months ago
My husband and I highly recommend Lapin Services for all your septic and plumbing needs. We have used them to service our septic system for years and they are extremely professional and so quick to come out especially when you are without plumbing service and it makes it so difficult for everyday needs. On this occasion, we had an issue with our septic backing up and they sent out Jose and Alex who were professional and explained exactly what the problem was and how they would fix it. They worked hard to get us up and running and were very respectful the entire time. Lapin Services stands behind their products and repairs and offers a good extended warranty for a reasonable rate. We appreciate their quick and efficient service.
Mr. Ernesto Alicea is great! He arrive on time and the job was done professionally and quickly.
Jose Martinez was awesome! Double checked and made sure everything was good and fixed before he left, Excellent person and very great job done We appreciate the help!!
Ricky is such a nice person! I'm impressed with him and his professionalism. He'd be my preferred tech! Great employee! 😀Lane installed a new water heater. Very knowledgeable and professional!
Jason and andre did a great job on my septic pump out I will call again thank u
David Figueroa
7 months ago
Jason came in earlier than scheduled and did an amazing job. He scraped and hosed down my interceptor. He is very thorough and pays close attention to detail. Jason is very friendly and amazing at what he does. Thank you, Jason!!!
Travis Jones
5 months ago
Jason did a good job and sprayed air freshener after doing our grease trap
Pia Rose Gonzales
5 months ago
Jason Is awesome! Professional Grease Trap Service. Highly Recommend!
Brian Flanagan
2 years ago
We’ve now used Lapin the last 2 times we needed to pump out our septic. They even followed up & called us the 2nd time to remind us it was time to have the service completed. The service techs (Jason & Ken) who came out recently were very courteous, knowledgeable, & prompt right on time as scheduled. We’ll definitely be using Lapin again next time we are in need of service.
Aubrie Vaughn
6 years ago
I can't recommend Lapin Services enough! Mike Bryant came to my home today (the Sunday of Labor Day weekend), and not only fixed the problem quickly and efficiently, but also educated me on how to keep my system working properly. After I had a bad experience with a large company in the area, Mike went above and beyond to try to make the situation better. He was great... if you need any plumbing or septic services, call Lapin and ask for Mike!
Arnie Lopina
4 months ago
Jason came on time and did a fantastic performance on our septic system we actually went through google and seen his name multiple times and they are right he is awesome will continue to be using Latin and ask for Jason
I contacted Lapin for a septic issue and Chris Portz came to my house, fixed the problem on my septic pump and provided a thorough explanation on what was wrong. I highly recommend Chris and Lapin for their great service.
We needed our septic pump and alarm replaced, and Jose did a great job. He was very helpful and accommodating, and the work was done quickly and well.
The Lapin techs did a septic pump-out for me. Alfredo and Jason were right on time, did a fantastic job, and cleaned up well. Definitely a great company that you can trust.
Britt Berryhill
2 years ago
Ernesto and Jason did an amazing job at one of our clients locations!! They were able to clear an overflowing drain from the bathroom very quickly and efficiently!!! We will continue to use them for their amazing service!
Valerie Emerson
a year ago
Andre came out to pump out our septic tank. He was very friendly, professional and efficient. He called ahead to let us know when he would be arriving for our set appointment timeframe. He told us the tank was in good shape when he was done, so we didn't have any issues with our septic tank, so it was a simple pump out. I would highly recommend this company for this service.
We use the services of Lapin for years. Jason did professional job to pump out and clean our grease trap. Very fast, good quality. Jason is very communicative and easy-to-work-with person. Thank you
Richard Fulton
2 years ago
Josh from Lapin Services came out today to help with a septic tank emergency. He arrived on time and took care of our problems with a smile and a great personality. He explained our problems, what it took or would take to solve them and kept us informed while the work was being completed. You could not ask for a better representative. Lapin Services will be our first call going forward.I'm even more impressed, even though I need a new septic tank. Chris Albury and Ryan Neilan, both project managers, showed up the next day just as I was calling to sent up an appointment to discuss issues with replacing my septic tank. They were knowledable of the existing conditions (high water tables, new setbacks and code changes since my tank was installed 30+ years ago). They offered common sense solutions, a schedule that makes good sense under my circumstances and alternative solutions concerning landscaping and protection of our paver driveway. This company certainly has impressive people.
Lapin Services, Patrick and Andre, serviced our septic tank system today. They were on time, professional, and did an outstanding job. They were very knowledgeable and were efficient in getting the work done. Thank you Lapin Services, Patrick, and Andre for the excellent service.
Yaneth Maisonet
7 months ago
Jason did a wonderful job on my septic ty
For your services
Cecilee McMichen
5 years ago
Carlos was especially helpful and kept us well informed. The work was done well and promptly. Thanks. Very glad to recommend as they have assisted for over 20 years with help with our septic system when needed!
Steve Stainner
a year ago
Danny and Patrick were extremely helpful in trouble shooting my issue and providing a solution that worked to fix the problem immediately after another company over charged me and was not able to fix the problem. They also provided great suggestions to help me avoid the problem in the future. The repair was finished by Ricardo who did quality work as well. Lapin's office was easy to work with and they scheduled the appointments quickly and both times they showed up on time. I highly recommend Lapin and will continue to use them in the future.
we had Jason and he did amazing! 1110 definitely recommend!!
Carolina Gomez
2 years ago
Very professional, Carlos took the time to explain the whole process to us, I was very satisfied with the job, i highly recommend it and I would definitely use them again, thank Carlos :) you went the extra mile !
First time using Lapin Services. Very please with the service. Willy is very professional, explain as he is checking the septic tank system, turn out it was the pump, breaker. Thank you so much. Definitely we will call Lapin Services again.
Michael Rumplik
2 years ago
We had Jose Martinez and Vincent Lanclos come to our house when our plumbing system backed up. They were extremely knowledgeable and were able to fix the issue that we were having. They were courteous and professional and a pleasure to do business with. Thank you so much to these two Super Stars!
We had a water leak in our house, which we (and another plumber who looked at it first) thought was in a water pipe under the concrete slab. Before drilling through our floor and tearing our house apart, we decided to call Lapin for a second opinion, as we had used them before for our septic system and had very good experiences. Leo from Lapin called out (within around an hour of our call, so incredibly responsive) and he diagnosed the real problem quickly and efficiently. He realized, correctly, that it was much more likely to be a drain line or sewer line problem than an incoming water line, because the leak was intermittent rather than constant. He looked at everything and traced the issue to a missing wax seal under a toilet. He fixed this on the spot and saved us the trouble and expense of what would otherwise have been a huge and pointless project. Great job, Leo, and thanks a lot, Lapin Services!
Lisa Laustsen
5 years ago
Carlos the project manager was terrific! he was professional and kept us updated on the entire process regarding our new drain field. I highly recommend Lapin.
Thank you so much for fixing our leak!!! Lane was friendly and professional. We highly recommend.(:
Thank you Carlos Labrador for you quick response and the care you gave my client. As all the Lapin employees have been, you answered all our questions and followed up quickly. The install of the tanks were done as promised and on time, Thank you for making my relocated sellers feel comfortable and the new buyers as well. I have always found Lapin to be trustworthy and reliable. For those reasons, I have always recommended Lapin Services when a septic need comes up,Dona Tillman Florida Realty Investments
Joshua Guillemette
2 years ago
The folks at Lapin Services were a joy to work with on our whole home drain pipe replacement. This ended up being a three month process during which Daniel oversaw organizing the crew that cut the concrete out, the re-piping, the pouring of the new concrete, and all the finishing work required till each sink, tub, and toilet was ready for my family. A huge thank you to Kim, my unsung hero, who helped move the permitting along and scheduled all the inspections so that we never lost a day on the job. Everything was professional and personable, they really took care of my family during a very stressful process. I won't use any other plumbing company. ever.
Jason and DJ of Lapin Services pumped out my septic tank today. They worked tirelessly in the heat and did an excellent job. They were honest in their assessment and recommendations. It is refreshing to see people that care about their work
Awake Florida
3 years ago
Daniel and Lane did a great job fixing my broken sewer pipe. They were on time and fast. Great job.
They arrived within an hour of being called. Amazing service, Airimus was extremely helpful, informative as well as professional. We will definitely request him should we need additional services.
Jose and Darryl were professional from the time they arrived until the time they left. They did an excellent job! We highly recommend Lapin Services!
Lizette Blackwell
9 months ago
Jason did a great job! Great communication with the arrival time.
Justan Copeland
4 years ago
Want to take a minute to thank steven horn for coming to my house. I had a clogged pipe from my bathroom to the main steven came over and unclogged it in bout 15 min he was very nice n very professional would and will recomend him to any one. Thanks again steven
Rebecca Lace
6 months ago
Jason was great. he explained everything in the most understandable way. i really appreciated him today!
Carlos Rosado
9 months ago
So at the restaurant I work at, the grease trap was clogged up badly, my boss called Lapin and they sent us Jose Martinez and my man went to work as soon as he came in he was a good vibe to be around and he knew exactly what he was doing, 10/10 for Jose.
Tom Bisignano
9 months ago
Lapin installed our Septic tank/Pump/Drain field several years ago. Our Account Manager was Carlos Labrador and they did a really great job. Recently I noticed an area on our drain field that needed to be serviced. Carlos returned my call immediately and let me know that a project manager would come out to investigate. The PM was Robert Consider and he came out assessed the problem and let me know he would get the repair done in a few days. Both of these gentlemen were customer focused and professional. The repairs were made without issue (or a mess!) I would highly recommend Lapin for septic work. (BTW I am not a bot and I am not related to these gents, they are both just great employees that deserve some recognition!)
Gerald Barrack
2 years ago
We had annual septic maintenance done and Ernesto was fantastic. He was on time, courteous and informative about the process. Since Lapin has done previous extensive work on our septic i would have thought they would have provided him with the location of the tank and potential hazards however that wasn’t provided to him. We took pictures of the tank location and he wrote up the details and was going to add it into the account for the next maintenance person. Thanks Ernesto!!! - Ms. Claudia
eddie zheng
10 months ago
Very nice service！Mr. Jason did good job！！
Previously used Lapin and they did a wonderful job. Today, Andres came out and did a great job on the septic tank pump and filter cleaning. He was thorough, professional and was helpful in answering all of my questions. Thank you!
Gail Schmidt
10 months ago
Ricardo went above and beyond servicing the plumbing problem at my property. He is a positive reflection on Lapin Services and should be recognized for his exceptional service, attitude and care about his job. Will definitely use Lapin again and wouldn't hesitate to recommend this company. Again, thanks Ricardo.
ittiwat suntron
a year ago
Jason, he is the best guy help me a lot best company help me save a lot of money, best service, quickly responding.
Lake Pineloch Village COA
4 years ago
Lapin does a great service for our property each time they come out. Keith is always here when we need him and follows up and gives us what he has done for us in great detail. He is also very proactive for any issues that may come up. Pat is my go to when needing to get the projects set up and has great customer service. To mention a few more, Jimmy T, Steve Horn and Justin all do a great service for Lapin. As the CAM I can appreciate Lapin's service and each employee affiliated with working here at LPV. Thank you.
Harold Salinas
a year ago
Both Jason and Greg did an amazing job on the septic 10/10 business will be continue to work with!
Lead Scheduler
a year ago
Jason Georgopulos did an amazing job by coming in and taking care of our issue in a timely manner. He awesome! Such a cool guy! Recommend 100%!
April Stelzer
2 years ago
Jose M. came to assess our septic issue and found the problem within minutes and was able to get the system back up and running. I felt comfortable with him and he was very professional. Highly recommend their services and will use them again in the future.
On a Sunday afternoon, our septic tank backed up because our college age children think they need half a roll of toilet paper when they wipe. So my husband was pumping out the tank with a shop vac (ew) like Cousin Eddie in Natl Lampoons Christmas. Anyway, Lapin came through and Alfredo was here within two hours. He was professional and did a great job. 5 stars!!
When stuff like this happens, it’s always very stressful, but not this is time. I felt comfortable through the whole process and wasn’t worried that I’d be steered in the wrong direction. Kim Smith was VERY clear and concise with her explanation of our work being done and put my mind at ease. It’s always helpful to have someone talk to you in understandable terms and be able to help you with the 20 follow up questions! I’m so thankful for this company and Ms. Kim!
Jason Georgopulos had great service and was very polite and fast at his job! He even sprayed air freshener when we joked about the smell!
From my first meeting with Project Manager Carlos Labrador, to the actual excavation of my old system and the installation of the new one, Lapin Services provided excellent customer service. Carlos was always accessible and fully explained the process and options.Once the job started Wilmer Medina and Robert (sorry I missed getting your last name) worked efficiently and took care to save plantings bordering the area. You could tell they took pride in a job well done. They fully cleaned up, even making sure the adjacent neighbor’s stepping stones were swept and left as found. No one wants to deal with a septic tank issue, but if you have to, these guys are the best.
Jessica Davis-Zadwarny
7 months ago
Kim, who answered the phone, was great. Unfortunately, my experience with Patrick the Plumbing Supervisor was lacking. He sent someone to my home a day early for a repipe consult without informing me and naturally I was not there. When the appointment was rescheduled he was an hour late and did not have the courtesy to call and notify me. Though he apologized, I found his disregard for my time and poor communication unacceptable, especially considering he would be responsible for an invasive repipe project at my home.The verbal price he provided was double what anyone else quoted ($8k for a small 2 bath home, no drywall repair). Further, when asked to replace a shower valve with a new unit I would be providing, his verbal quote was $1,000 for the labor to do so during the course of the repipe. That’s on top of the blown out repipe price. Other companies quoted $50 labor or just included it at no charge.And lastly, I asked for a written (emailed) quote which he promised in two days following the consult. I have to yet to receive it.
Dolan Neville
8 months ago
Jason did a wonderful job with the grease trap highly recommended
Nathalia Kalil
a year ago
Great service! Jason georgopulos cleaned my grease trap, was super friendly and professional
Weldon Ledbetter
2 years ago
Ernesto was sent out on the call. He was highly professional and demonstrating expert knowledge . He made recommendations how to ensure that the system would continue to operate smoothly. Outstanding job!
Thank you Chris Albury for your wonderful customer service. I called 4pm yesterday trying to get a septic company out to give my tenants working facilities. Chris was there within an hour and got my tenants up and running for the night. I have sent 3 plumbers out to this property they all said it's a septic issue. When I sent Lapin out originally they said the pump was tripping the breaker. I have had 2 electricians out and both said the breaker is fine and it's a septic pump issue. Chris Albury is the only technician who diagnosed the issue and provided me with a solution.I truly appreciate working with honest, knowledgeable, and hard working technicians. Chris Albury really came through!
Mike Saunders
2 years ago
Great service from Jason Georgopulos and his partner technician David. Very efficient. Highly recommend Lapin for septic clean out.
Terry Creighton
4 years ago
We are happy to provide a review for Lapin. We contacted them when we discovered a serious septic issue with a newly purchased office property. They had been recommended by several local customers on a group Facebook page for Maitland/Winter Park. Carlos Labrador came out to take a look and gave us great advice as to how to solve the problem. Then, when the solution required a complete re-routing of the system under the building, James Tetreault from their plumbing department came out. He was able to cut thousands of dollars from the bill by having his crew save as much of our current pipes as possible. The job was done quickly and professionally by Tyler Mendell and his crew. I've included an image to show the size of the project. I will definitely use Lapin for any servicing we need on our system.
Lapin was a recommendation on my neighborhood’s vendor list and I have been extremely pleased with their work! First time they completely resolved some septic issues. Second visit was for a leaky pipe inside a block wall. Daniel, Jose, and Lane were very knowledgeable, quickly finding and replacing the faulty piece.Will definitely be calling Lapin in the future!
Jason came by, he was very prompt about helping with our septic problem, and explained what was going on in depth, all the while being a very kind and cool guy. Very professional, and I'd definitely appreciate the work he does!
Melissa Rhodus
a year ago
I am beyond grateful for Chris A. with Lapin Services. Another company came out and informed me that I needed a new drain field for $6400, which was incorrect. Chris came out to give me a second opinion. He was extremely knowledgeable, and worked diligently to find the actual problem (a filter). He explained and showed me everything he was doing, including using a camera to check for obstructions. I am thankful to have found a company I can trust.
F+++++ !! Never show up, Terrible customer service(David). You make an appt., stay home from work, they dont show up OR call, so you call in, operators lie (last job ended up having 2 tanks), transfer you to another operator who gives you another lie (oh the truck broke down).Meanwhile you've wasted a day off of work! Do you want this to be you? Pick another provider, I did!!
Thomas McNabb
2 years ago
Absolutely fantastic septic service from Lapin Services. We used in a previous home for a new drain field. Yesterday they pumped our septic tank at our new home. Bob and Ernesto were on-time and very friendly to work with. They were careful to not destroy any landscaping and made sure I was informed about what they were doing each step of the way.Based on multiple interactions with them, I highly recommend Lapin. They do great work on a stinky job!! ;-)
Lapin Services is very lucky to have Drake as their employee. He was extremely knowledgeable, courteous and helpful! He expertly diagnosed and fixed our problem which did not involve the replacement of our pump and/or float as were told was our only option. Thank you very much!
Jason did an amazing job on the grease trap. Very nice gentleman! highly recommend!!
kwangs soo ahn
2 years ago
Great job by Jason!! Jason arrived for our first service on time. He performed the work friendly and professionally. Lapin was flexible for scheduling. I recommend.
Gloria Groome
3 months ago
Lapin Services came to my home today to repair a broken water pipe. After receiving my panicked phone call, Lapin sent Antonio as soon as he could get here. Antonio made an assessment quickly and proceeded to make the repair. He did an excellent job. I highly recommend Lapin Services.
Ruksana Ramsammy
2 years ago
Jason and Ken were very friendly and provided a quick and easy service of our septic tank. We will definitely being using their services in the future.
Jason and Andre came early and gave the best service. Would recommend to anyone. They are the best !
Jose Luis Honorato
4 months ago
Ricardo Chardtin is amazing service technician , He explained everything well and gave us information that could help us solve the issue.
Bailey Alexis
2 years ago
Jose Martinez was incredible! He was very quick to fix an issue with the scheduling and was very knowledgeable about our plumbing problem. Will be calling them for all future issues.
Lapin replaced my septic tank. The tank was installed too low for proper drainage. My discharge box leading to my drainfield was damaged by the backhoe during installation. It was not replaced. They covered it up. Sand leaked into my drainfield plugging the system. Two weeks later and it is not fixed. Nobody returns my calls. Lapin promised they would jet out the line and vacuum it. Still waiting! My renters have moved in. This creates liabilities for me. If someone falls in the large hole left open by the sidewalk, there will be litigation. If the system plugs up due to the sand left in the system, I will lose my renters and thousands of dollars.This is the worst company I have ever dealt with. They cannot be trusted.Terry Nelson
Ken DiGiorgio
2 years ago
Lapin has always done a great job with their grease trap removal services. I was especially impressed with the service technician they sent today. He called ahead of time, was super friendly, polite, and gave great advice on additional services we'll be needing. Thanks again, Jason G.
Jason,Ernesto and Gary did an awesome job on my septic, very professional and knowledgeable.
I just want to say that Jose M (lead plumber) and Alex were amazing to work with! We had a toilet issue in which they were highly communicative and professional. They called when en route, talked us through each step and our options. Ultimately, they performed a quality job and then talked us through the fix. Very impressed!
Debra Chamberlin
2 years ago
Stressful day made better thanks to Richard G, service technician! I’m working at home, back-to-back phone meetings and no working toilet. Lapin came out within hours. Richard got me going no fuss and no muss and patient with my dogs barking and work demands. Thank you!
Jason was friendly, fast and
did an amazing job.
Mariangely Torres-Silva
a year ago
Spetic Tank Drainage: Very satisfied with this company's service. Sent two professional technicians that went above and beyond straight to work. my septic tank is old and they made sure they went the extra mile to get it serviced and taken care of for me. I really appreciated the efficient service they provided. Ernesto and Mark are a great asset to this company and community thanks again!
Neil Realness
11 months ago
Jason and Greg both did a amazon job when they came out to service my tank.thanks guys
Jason did an outstanding job for us. He is friendly, quick & efficient. Because of the great customer service we received from Jason & Pat, we will use Lapin again in the future.
Jennifer Londono
a year ago
Technician Drake Smith was sent to service my home. Mr. Smith was professional and fixed the problem quickly. Thank you for taking good care of us!Dr. Gutierrez
Carlos, Kervin and Tyler all provided exceptional customer service going above and beyond what could be expected. They followed up to make sure they understood our needs. Very good communication. I now remember why we had them install our septic system about 2 years ago. Great company to work with.
Relax In Comfort
2 years ago
Nobody likes septic tank problems to be sure but when you need help these guys were great. Lane went above the call to fix the septic issue and make it better for the next cleaning when needed. Would def recommend to call these guys for a septic issue whenever needed.
Brett Ferguson
2 years ago
Jose & Andrew were great!!! Timely, efficient, and no mess to clean up. Great customer service as well. FIVE STARS!!!
Adham Dandache
5 years ago
Big shout out to Chris and Pete!!! Last week I received a call that my Lift Station was not working correctly at a senior community. I called Chris and he quickly got me a service tech to the property within the hour. After trouble shooting, we thought we had a blown sump pump$$$... Chris and Pete did not stop there. For the last 3 days they both researched and figured out I had a totally different problem saving me lots of money and found some other underlying issues. Thank you to Chris and Pete from the Lapin team for always taking care of our Senior Community's ASAP!
Wanda Marrero
2 years ago
I used Lapin Services, Inc. to pump out our business system, they called to let us know they were coming and they arrived on time, Ernesto and Andrew did a very professional job. Definitely we recommend Lapin Services.
Pienezza Pizza
5 months ago
Always good service. Jason was extremely helpful on-site. They do 2 businesses for us.
had regular septic tank pumpout today, Lapin employees Greg and Jason came and performed the work, super nice and friendly, a pleasure to have them do the work. Highly recommended, have used Lapin for 15+ years.
Kim Pritchard
8 years ago
I had a backed up septic system...clogged between my holding tank and septic tank. The 2 servicemen, Rod Smith and Iggie(?) were AWESOME!! They obviously had the knowledge of what to do and how to fix this old system!! It was hot, and they didn't stop until they had it fixed! I appreciate their hard work and diligence shown while at my house! They went the extra mile when putting everything back together and cleaning up after the job! Rod also made some recommendations for some things that needed to be done in the future to bring our septic system up to date! Thank you, Lapin, for hiring honest, hardworking employees! I will call Lapin again.
Debbie Stewart
2 years ago
I had my septic tank's maintenance service done by Lapin Services. I was very pleased with the efficient, professional technicians, Ernesto and Andrew. They called before they arrived to let me know when they would be there. Thank you!
Andres & Danny did an amazing job. They were in charge of pumping out the house septic tank. They showed patience, effectiveness & professionalism. Also Kervin, the supervisor was indeed awesome. They have great work culture. I am glad we still have people who truly care around.
Thank you to Chris Portz for your very professional service to check out a blockage to my septic system. You and your team mate went above and beyond in finding out that the problem was a soft blockage and fixed itself. THANKS.
We needed our Septic drained, we just moved in the place. This team of Jason, Andrew and Ernesto were quick, professional and knowledgeable. It didn't take them long to get us fixed up.
Carlos Labrador at Lapin was most helpful through the process of replacing the septic drain field for my home. The prior field was installed 8 years ago by another company that was less than helpful or accountable. Carlos brought in a team of techs and plumbers to troubleshoot the old system before it was finally determined that we needed a new field. The process was smooth and quick. I will most definitely remain with Lapin and recommend them to others. Lapin and Carlos were highly recommended to me by others.
Jason did good job. Our grease trap is now clean. On time, fast service.
Jonathan Price
a year ago
Routine Septic Maintenance. Willy and Jason were great, very knowledgeable. Competitive Pricing, Great Service. Maintenance reminder phone calls are lifesavers and always courteous, never any pressure to schedule, flexible scheduling.
David & Sarah Theophilus
6 years ago
Horrible customer service! Set-up an appointment a week in advance for a real estate purchase inspection. Needed the inspection to be completed by Wednesday and they said Wednesday was their first available appointment. Never recieved a phone call to change the appointment. I'm active duty military and took off work especially for this pre-purchase inspection that no one showed up to. When I called, the only thing the secretary (Christina) could say is, I know you've been inconvenienced, but one of our drivers didn't come in today and I don't even see your appointment. That's after she just looked it up in the computer! Btw this is the same person who supposedly set my appointment up in the first place. Now I had no one to complete my inspection before I went into contract on a hom. I almost lost $2500 deposit on the home. Called up another company and they were there within an hour.
My service technician, Richard Graham did a great job! He was on time and very professional. He explained everything that he was doing for me when he drained my septic tank. He went the extra mile. I will use them again for sure!
Carlos the team did a great job solving my drainfield issue. He followed up both before and after the work was done.
Cristen Allard
7 months ago
We used Lapin to replace our septic and drainfield. Hands down one of the best companies we have ever dealt with. Carlos Labrador was our main contact and he was amazing; very professional and super responsive. We highly recommend Lapin!
My home is 31 years old and had the polybutylene (grey pipe) water lines. I needed them replaced (repipe) before they started leaking. I had checked with several plumbers and NONE of them came close to the EXCELLENT price quote from Lapin Services. I also had a clothes washer water line and drain installed. The plumbing manager, Matt Shea was very good about timely communication. The work team, lead by Nathan, went above and beyond in accommodating my requests.
It had been more than 5 years since my septic tank had been pumped out - Lapin did all the important things the right way: 1- Showed up on time and as scheduled. 2 - Greg the technician was excellent. He provided great service by ensuring the bottom of the tank was scraped for all solids, and that the filter was cleaned properly. Thanks Greg - great job!
Lauren Nasca
5 months ago
Jason did a wonderful job draining our grease trap. He is friendly and professional. He kept the smell contained and even sprayed a deodorizer after the service was complete. Would recommend lapin services to anyone in need of grease trap services. Even plumbing needs etc.
Judith Mellon
2 years ago
We had David and Jason come to our ALF community to clean the grease trap.. They were extremely courteous and professional and a pleasure to do business with. Thank you so much! Judith M. Administrator
Patricia Fox (Patty)
5 years ago
Just before Christmas, my son bought an older house, which among other issues, contained polybutylene pipes that needed replaced in order to insure the house. After looking at the online reviews for plumbing companies, we chose three of the highest rated companies and requested estimates. Though there was no significant difference in price between the companies, due to the patience and thoroughness with answering our questions and the kindness we were shown by their estimator, Lapin Services immediately became the frontrunner!Their estimator, Jim, arrived on time and with a friendly and helpful demeanor. We told him what the home inspector said we needed, and Jim examined the pipes in a few areas in and around the house. He explained what we should expect during the repipe, the length of time it would take to complete the work, the approximate number of holes they'd need to cut into the walls and when we could expect the permit to be filed and the work to commence. He was thorough and explained the repipe process in a way which was easy to understand! As promised, we received a written estimate of the cost via email the very same day and the price was fair, so we chose Lapin Services.Kim, from the Admin & Permitting Dept., was wonderful! She communicated with our realtor and provided us the paperwork we needed to fill out and have notarized at closing in order to have the permit pulled quickly and kept us up to date about what was happening and when we could expect the final inspection. Kim became my go-to gal for any questions that came up! Amazingly, even though the house closing unexpectedly ran into the late afternoon, which delayed us in getting the paperwork to Kim, she was able to schedule the work to be done the very next morning!Bryan and Ryan showed up right on time, first thing in the morning, and immediately got to work! Both men were kind, polite and extremely hard-working! I'm not exaggerating a bit when I say these guys worked fast and HARD! They didn't dawdle, goof off or waste any time at all! They were polite and professional and remained completely fixated on the job at hand! Not surprisingly, they completed the work much faster than we had anticipated, cleaned up after themselves and the work easily passed the county's final inspection!Lapin Services will be the company we call on for all of our plumbing needs from now on! Their employees are top-notch and extremely helpful, the work they do is excellent and the final cost was EXACTLY what was estimated-no hidden costs or charges!
Sheila Burnette
2 years ago
My sewer line was completely blocked. Saw that a lot of people liked Lapin on my Neighborhood app. I called, they came out that afternoon. Used camera, saw tree roots infiltrating my line in 2 places. Rotor rooted them out Thank you Lane, Vincent, and (I think) Robert. Price was very, very reasonable!! All were polite and professional !
Zulficar Ghanie
11 months ago
We have used Lapin for years. Had our septic tank pumped out today. Ernesto did a great job and had helpful information. I'm confident in recommending their services.
Our restaurant has used Lapin services to maintain our grease trap. I am very satisfied with the professionalism displayed by Jason Georgopulos. He always calls in advance and he goes above and beyond to ensure that we are in compliance. He provides expert advice and is very friendly. We highly recommend their services and we are very please with Jason.
My contact was both Chris and Carl. Carl was assigned to this last job. He was both attentive and professional. He completed the job in a timely manner and practiced excellent communication skills to keep us updated. I would highly recommend Lapin Services as well as Carl Stevens! We have been a loyal customer for over 20 years and will continue to be! We have used them for both Commercial and residential challenges and they have all ways been affordable and competent. You always get more than you pay for.
Called Lapin in Orlando for a sewer clean out and they arrived within hours. Jason and Erileste did a fantastic job very professional and great to work with. would highly recommend.
Theresa Anderson
10 years ago
So, pardon my gushing, but I am in the midst a full fledged grateful glow to Lapin and their staff. This story starts with me calling them (in an admittadly frustrated huff) over a problem I was having with a drain. They had worked on the drain years before, so I wasn't expecting ANY help from them, I just wanted to know the size of the materials they used so I could make an attempt at fixing the problem on my own. Not only did they show general concern for me and my situation, they worked with me to problem solve and sent someone to the property within hours of my call to look at the problem I was having and.... drumroll please... fix it for me. Yes people, I said FIX it for me, no charge, no hassle.... they just showed up and TOOK CARE OF IT. That, my friends, is beyond my expectations and has left me somewhat speechless. All I can say is that if you need plumbling services, this is the place to go, these are the people to talk to. they will stand by their work, they will treat you like a human and they will go out of their way to make sure you happy - - even when there is nothing in it for them except the knowledge that they have done a great job. Kudos to everyone at Lapin (especially Michael!) who reinstilled in me a belief in the craftsman who care about his company and his work as an expression of his own values.
We had a backup on Wednesday night around 9pm and i called a friend that recommended Lapin septic and he gave me Chris‘ number. I called and he was really nice over the phone and set up a home appointment for next day at 7:30am. Chris showed up on time and after i told him my problem, he started looking around until he found the septic tank, after he opened the tank he told me that the problem wasn’t the tank being full, it should be somewhere else, he Looked for the cleanup vent, after he founded, he opened the vent and found a huge amount of roots in it. Right away he put gloves on and removed the roots from the pipe and our problem was fixed right there in less than 1hr. I highly recommend this company and if you have a chance, ask for Chris to be there.Save yourself time and call Lapin Septic, don’t waste our time calling other companies.
The Lapin employees were professional & knew how to complete the job
in a timely fashion in replacing our septic to sewer without any damage. Leaving our yard flat, received sod with extra to put in back. Thank you so much 😊
Found Lapine on Google and seen excellent reviews for there grease trap cleaning and he we are with Jason Georgopulos and he was amazing and did a great job thank u Jason and lapin
Rob Christopher
7 years ago
I used Lapin Services for many years when I had my own business. Now I use them for my home. They are quick to respond and reasonably priced. The issue at my home was a little complicated and required two visits. Both Josh (first visit) and Ignacio (second visit) were very professional and took time with me to explain what was happening and how they were fixing it. Couldn't ask for two nicer guys.
Cecilia Da Silva
3 years ago
Had an issue that needed marking. Chris and Kervin responded quickly and got it all done before our workers got there. Appreciate the quality service! Thank you!
Edaniel Bowers
4 months ago
Great service! Not only did I get my septic replaced, but the service was amazing!!! Professional, clean, and on time. If I need to get septic done again I will be sure to use the service again.
We are using Lapin services for several years and I want to thank Chris for his prompt response and quality of service he is offering. His team Anthony and Rod did good job replacing emergency sewer line on my property. Thank you guys for quick response and magnificent service. Meri
Had lapin come out to service my grease trap and jason g came and did a wonderful job thanks jason for your service
Thank you to Lapin Services for helping us with our extremely complicated problem. Carlos Labrador our project manager, was especially responsive and attentive. He answered every question I had and followed up after every single job to make sure everything was ok. I highly recommend getting Lapin for your septic and plumbing needs and asking for Carlos if you have any questions.
Prashanthi Reddy
a year ago
Jason & Danny did a good service cleaning my filter on septic tank
Thank you
I've been in this house awhile now and never had it pumped, or had a septic before. I read the reviews and called Lapin. Patrick and Andres came out and did a great job, all the while explaining everything to me as I was wanting to learn about the process. They helped me with things to do to care for a septic properly also. I'll be referring them and using them again!
Larissa Carvajal
a year ago
Excellent service. Jason did an awesome job cleaning my grease trap. Thank you!
Ernesto and Andrew came to my house to pump out my septic tank. They went above and beyond to assist me with a clogged pipe leading into the septic tank. They also made suggestions to keep the clog from happening again. Ernesto and Andrew were professional, knowledgeable, and worked hard to solve my problem. I highly recommend Lapin Services.
I used Lapin Services to replace my septic tank and drain field years ago and continue to use their services for regular maintenance on my system. I called on Friday and was able to schedule a service for Monday. Ernesto arrived a few minutes early and got to work right away. He kept me in the loop of what he was doing and showed me the final product before sealing things up. He was friendly and fast! I will continue to use their services and recommend Lapin Services for all of your septic needs.
We had Chris Albury and Keith at our location today. They were great unclogging a serious clog as well as replacing 2 bad pumps for us. I would definitely recommend them to anyone looking.
Lapin, a job well done!. We recently had LAPIN install a new tank and drain field at our home. All concerned did a great job beginning with Carlos, who over a year ago inspected and noted the need for the work. All throughout he has kept on top of everything from start to finish. The company is outstanding!Thank you,Charles and Carol Kent, Maitland
We just had our cleaning for our park (ATP) and Jason was absolutely phenomenal! He was so professional and got everything done super quickly and was so proficient as well! Thank you Jason!!
Robert Alvarez
10 months ago
Lapin services repaired my septic tank within the expected time frame with no problems at all. Carlos Labrador was very knowledgeable and professional, i will recommend them in the future.
Lapin Services recently replaced a drain field at a client's home I had listed for sale. Carlos Labrador was a pleasure to deal with, knowledgeable and always returned my calls promptly. Highly recommend Lapin Services!Teresa White, RealtorRealty Executives Dr. Phillips
Jason clean up our grease trap today he did an amazing job…highly recommend
Patrick Connor
a year ago
Jason did an awesome job on the grease trap, very professional! Will hire again!
Michell Jaimes
4 years ago
I called Lapin because my septic tank was backing up. Juan in the office was very professional and helpful and had a technician at my house the same day. The service was prompt and fast and I would recommend them to anyone needing that kind of service.
I had my septic back up. I called a company to drain the septic tank. While they were here, I specifically asked the tech if he will drain the second compartment of the tank, he said it was not necessary. A couple of days later, after I paid them a few hundred dollars for draining it, the tank was full and I could hear bubbling in our toilet. I opened the drain cap outside that goes to the tank and noticed the pipe was full again. I called the company back out and they told me I needed a new drain field at a cost of thousands. I then called Lapin to get a second opinion. Carlos Labrador from Lapin came out and explained that it could be that the filter needs to be cleaned. This would involve digging up the dirt to reach the other side of the tank (the one the other company didn't touch) and checking the filter and cleaning it out. He said his company could do it, but also mentioned it might be something I could do my self if I wanted to give it a try. Well, I did it myself, the water went down and Carlos Labrador even answered some questions via the phone after I dug in. I can't thanks Carlos Labrador enough for his expert advice, honesty and kindness. Because of him, I will gladly recommend Lapin, and will call them again when I need some maintanence done to the septic system. Thank you!I just want to add that I used Lapin again. I called Carlos and although they couldn't get me in till Monday, he made the additional call and helped get me in right away. Thanks again Carlos and Lapin.
Jennifer Deering
a year ago
Jason and Greg did an excellent job of cleaning out our septic system today. Jason took the time to explain the layout of our tanks and their overall process to clean them. They were both very professional and easy to work with. I will continue to use them for all my future septic needs.
Georgette1017 Thomas
2 years ago
Very happy with Lapin services, previously I contact Brownie's, I was so frustrated with them they cancel 4 times, horrible experience.Lapin services arrived on time, Ernesto and Ira were amazing, they explain every detail in regard of my septic tank.I will recommend this company to anybody that is looking for this kind of services, again Ernesto and Ira are the best I give them 5 start plus.
Very professional and courteous - Identified a repair issue completed and left yard looking like it wasn't touched even though the placement is right in a flower bed and new sod.Appreciate Ernesto and Luis doing such a great job !! Thx Will definitely use Lapin again as I have used them for awhile and been pleased with their work.
Serviced by Jason and DJ. They were friendly and educational. Quickly did the work and took time to explain what they found and how to remedy in the future. Lapin has provided me great service for the last 11 years I’ve lived here with a septic tank.
Kate McDonnell
a year ago
Ernesto and Tanner did a great job. They came early explained everything and did a great job covering back up when they were done. Definitely recommend these guys.
Clayton Williams
a year ago
We used Lapin to pump our septic tank, and Willy was awesome. Very informative and educated me throughout the process. I will definitely use Lapin again and will specifically request Willy in the future. A+ customer service!
Luiz de Campos Salles
2 months ago
Lapin installed a new drain field in my property. Carlos Labrador and Robert Consider were my contacts throughout the construction. They were very professional and responsive to all my requests. Carlos advised me right in the beginning that the permitting process was lengthy and expected to take approximately 8 weeks which indeed it took. The work itself took only a full day. The drain field was inspected by County Health and passed. My experience with Lapin, Carlos and Robert could not have been better.
Lucia Pomales
3 years ago
What a great experience thanks to Nate and Elton! My neighbor recommended Lapin. I went to their site and was able to book appointment right online. Elton and Nate showed up right on time and were just awesome. They were friendly and so well-versed. Knew exactly what they were talking about. They walked me through the whole process, answered all my questions and were just so friendly and helpful. Not condescending, not annoyed by my million questions. We had not had our septic tank pumped, ever... I was nervous. Elton and Nate gave us a rundown of our options should things go awry and provided estimate on the spot. Afterward they explained different ways to deal with possible issues in drain field. We were so grateful for these two and the company they serve. Will definitely use them again to flush out drain field.
Savannah Mcferon
a year ago
Jason did a great job cleaning our grease trap thank you!
-post time lounge
Excellent service, Jason and Steve helped us find the septic on home we just purchased. Quickly pumped, cleaned and inspected system. Thank you!
Elias JaeQuin
11 months ago
Jason did an excellent service for our store. Very friendly.
Aaron Mccallister
4 years ago
Steve came out to fix a manhole over filling with a truck and fixed the issue promptly. Thank you to Lapin for your great work and awesome employees!
Philip Han-Lemus
a year ago
Jason did an awesome job on the grease trap, would highly recommend!
Joshua Reliford
8 months ago
Jason did a great job on our grease trap found u guys on google and Jason’s name always pops up thanks again Jason happy holidays
Jason did a good job pumping out our grease trap.
Very professional and always offering advice.
Will keep using Lapin.
Called Lapin Services about a main line clog, Jose Martinez responded within an hour to snake the line. Extremely professional and knowledgeable. This is a highly recommend! Thank you Jose.
jessica bridges
6 years ago
Lapin as great when performing an inspection for my client. My customer needed a new septic tank installation and the specialist they sent was great. He was on time and had knowledge of what he was doing. Thanks again Lapin will be using your company for all of my septic needs!
Thank you Lane and Daniel for being on time, very helpful in diagnosing a leak ,completing an install and repairing a toilet valve. Much Appreciated!
Chris came out to diagnose my septic issues. He was very professional, knowledgeable and so patient with all my questions. My septic is fixed and I am so happy. Thank you Lapin and your staff for your friendly and professional services. I recommend Lapin Services.
Danny H and Ernesto A were quick and efficient in pumping our our septic system. They were careful to not disturb the landscaping as much as possible. Highly recommend. Quick response time!
Patrick at Lapin Services was extremely knowledgeable and helpful in diagnosing the issues with my septic system. And he connected me to additional services I needed. Hands down the company has integrity and I appreciate that. I would recommend Lapin Services to others!
Jennifer Mudge
3 years ago
Nate and Raymond were excellent! They were clean and quick! Even during the pandemic, they were incredibly nice and personable. They gave us some good advice regarding our drain field. It even started raining and they kept a smile on their faces. The price couldn’t be beat for such excellent service! They left our backyard better than they found it.
Sahara Smith
9 months ago
Jason did a great job on our grease trap at our altamonte Panera :)
Fantastic service from these guys. I was having an odd issue with my septic tank and my neighbor recommended Lapin without thinking twice. They were able to come out that same afternoon and had me fixed up before I knew it. I will absolutely be using them for any and all services they offer!
I have used Lapins services for many years with very good success. So when my septic tank drain fill went bad I called Carlos Labrador at Lapins and he explained the procedure and guide me thru it. From my first call to the end of the completion of the work I called Carlos several times and he answer all my questions with professionalism. The job was completed and Carlos was very patience and professional to the endI would recommend Lapins Sewer services to anyone. They are very professional and quick. They did the job on the time they promised.Thank you Carlos and everyone involved.Jorge Garay4919 Eden View Ct.Orlando Fl. 32810
Euyenia Santiago
7 months ago
Super amazing service and they work pretty fast . Had a 2 lovely gentleman come fix a problem I had there name were Alex and Jose best coustmer service I've ever had . GO LAPIN 👋
Carlos from Lapin did a really great job replacing our septic system. The footprint of the area in front of our home is small and we couldn't believe how skillfully and neatly they were able to move so much dirt, replace the field and return everything back in amazing condition. Thank you for the awesome work!
Georganna Perez
2 months ago
Jason with Lapin Services came to our rescue today. He did a great job diagnosing our septic problem. We’ve used Lapin for 20 years and they great!
Jesse Slavens
2 years ago
We had Ken and Jason come out to clean out our septic tank and they were very friendly and professional. This was our first time calling Lapin and it definitely won't be the last!
Benjamin Fisher
a year ago
I have been using Lapin for my septic services for over 20yrs. I recently hired them to replace my drain field. Carlos Labrador was the project manager. Wilmer Medina, and Gilley were the technicians that installed the drain field. They arrived early and performed all tasks in an efficient and timely fashion. The job was finished more quickly than I expected. Wilmer & Gilley exceeded all of my expectations. Carlos remained in contact throughout the process to answer any questions I might have. I am satisfied and pleased with all aspects of the process. All members of the team were professional and pleasant to work with. I would recommend Lapin to anyone requiring septic services.
Great service. Jason, Pat, and Andre were very professional. They were very helpful and answered all our questions. The yard looked back to normal when they were done.
Michelle Leeper
3 years ago
Lapin has been our septic creator and caretaker for over 19 years. I am always impressed with their expertise and service level from all parts of the company and we have a complex system. Chris Albury is truly a tremendous asset to this company and the main reason I will always stay loyal to Lapin. He is the very best!
JIM MONTGOMERY
5 years ago
Wonderful service by Lapin and Team.
Pat, Juan, Jason and Kelly all helped us with pumping out our grease trap. Very helpful, friendly and professional. job well done!
Michael Bradvica
5 months ago
Andres came out to pump the septic. He was professional, courteous, and very knowledgeable. I'll be using Lapin again in the future!
Douglas Mott
7 months ago
Jason always does the best on our weekend greesetrap cleaning **********
Leslie Montero
2 months ago
They did a really amazing job at my place. I had had problems with the sinks of my both bathrooms since a long time ago and Antonio found the problem really easily and charged a really fair price for the job he did.
Chris and Keith are great. Friendly and always professional. They were on point in getting the work done right and in a timely manner. Thank you guys.
Rarely am I pleased with every level of a company, but Lapin exceeded my expectations and proved themselves to be a reliable, friendly company that I will definitely recommend to others! From the person who booked our first visit the same day I called, to Ryan, the plumber who responded right on time, to Russell and Scott, the two techs who came a couple days later to clean out our septic tank, to Santiago who oversaw the digging of our entire yard and placement of new drainfield pipes, to Jeff, who made sure we received new septic tank lid pieces when our old ones unexpectedly broke, and all the other workers in between who helped complete our drainfield replacement project, everyone has been very professional but also unafraid to show some personality and put us right at ease. A special thanks to Carlos, our point-person throughout the project, who went above and beyond in his follow-through, always answering my texts and calls promptly. He was a wonderful, patient teacher and advocate to have to see the project through to completion. Thanks, Lapin!
Redlight Redlight
a year ago
Darrel, Marcus, & Joey installed 2 large underground grease traps for a kitchen build out. They were great! Fast, smart and super helpful. They really saved the day a couple times when other crews weren't prepared they stepped in and helped get the overall job done! I'd highly recommend them!
Stephanie Jones
4 years ago
Jeremy, Chris and Jimmy worked together for an hour trying to find our septic tank. It was not in the usual spot in relation to the drain field. They were all so kind, easy-going, and hard-working. Once the tank was found, Jeremy got to work finding the entry point and pumping it out. He was courteous, knowledgeable and answered all of our questions, which were many considering this was the first time we had done this. I HIGHLY recommend Lapin Services! Thank you!
Wilmer was very friendly, and was very helpful to show me exactly what he was doing! Very professional would recommend.
Michael Hammer
3 years ago
Can't say enough about the quality of service from Rod, Daniel and their crew. They tackled a very complex residential plumbing and septic problem and taught me everything about the anatomy/function of our system in the process. They even located a septic tank we never knew we had, LOL. The price was more than reasonable considering the work performed. We'll use them for any plumbing or septic problem going forward. Highly recommend!
One of their nasty employees driving Lapin’s truck number 606 today on 12/09/2022 at approximately 2PM thought it was funny to park his Lapin truck directly behind me blocking me in as I was trying to back out. I said “excuse me” as he ignored me trying to quickly walk into Wendy’s. He sarcastically said, “oh, I’m in YOUR way”. I said yes. He said “that’s a lift station you’re parked into”. Mind you I had been there may be 30 seconds due to me looking for something I had dropped inside of my car. And it was a one way which is why I parked because there were cars behind me at the time trying to exit. Mind you, there is no lift sign facing this parking spot either. As I was leaving I did see a sign facing the side of the exit and entry near the side walk which is NOT the entry I came in. I came in through the front. So how are people suppose to know that that space is reserved if it’s facing the exit away from the parking spot. And even if the sign was facing the parking spot, I was only there for a few seconds. This driver was clearly trying to be nasty to me. Sir, you were illegally parked facing incoming traffic trying to block me into that spot and as you can tell by the images I’ve attached he wasn’t using his turning signals and he did not use orange cones when he attempted to walk into the Wendy’s parked in a one way lane facing the wrong direction just to be nasty. Just because you were driving a business truck, doesn’t mean you get to ignore traffic regulations. If you would have walked into that Wendy’s, I would have called the police on you. Instead of you informing me it was a lift station because again there is no sign facing that parking spot, you decided to be a je rk. Was it really worth it to cause Lapin a negative review. Your employment at Lapin should be reevaluated. If you are like this on the job you must be a piece of work off the clock.
I used Lapin services for the first time a few weeks ago. This was my first plumbing issue in my house, but Lapin made it a low-stress experience. Lane Little explained the issue and fixed it promptly. I will definitely be using Lapin again in the future!
Lapin installed our field line a number of years ago and we have used them for the pump out that are necessary for a septic system. The last pump out the crew failed to properly seal the hatch.I called Lapin and they sent out Steve Horn and Rod Smith. They not only properly sealed the hatch they added a stainless steel ring to make the removal of the hatch easier for the next pump out.Lapin Services have always been service oriented and a pleasure to work with.
Septic tank was full and filter clogged. Willy came out within a few hours of calling. Willy was very professional and fixed everything.
Robert Bressler
3 years ago
I had no Idea what a septic system consisted of and had 2 people come out before calling Mr.Lapin, who did not ask for a dime until He Himself spent 2 hours digging up my my yard to diagnose the problem, which is key as the other contractors did this diagnosis by phone and were 2x-3x more money. The team was able to do the job in 1 day and they stayed in touch and made me feel like they were my neighbor, I will only call them for all my plumbing needs as long as I live in the Orlando area!
Piroska Christopher
3 years ago
Lapin Services were great at repairing our drainfield. We needed a pump out while waiting on the permit in Seminole County and they were out the very next day. Carlos Labrador was very helpful in every step of the way and he also had called to see if there's anything he could do for us. He also called after the work was complete. Thanks Lapin.P. Christopher
I had an old septic tank that was collapsing, and needed a new tank and drain field installed. Carlos has been my project manager and primary contact throughout and has been terrific to work with. The entire team has been professional, accommodating, and easy to work with from the first estimate through permitting, excavation, installation, and inspection. Pricing was very competitive and I could not be happier with the work that was done. Highly recommend.
Adrienne Faron
a year ago
Was so impressed with Greg and Andre very professional explained everything to me that they were doing they left everything nice and neat and fix my problem in no time. And told me if there was any issues don’t hesitate to give the company a call . I would use this company again and suggested to friends or family
My technician, Ernesto Alicea, was early, professional, courteous, and worked quickly to empty my septic tank. He seemed eager to work and positive in his attitude! I have used Lapin Services for many years now and am never disappointed! I will certainly use them in the future!
Danielle Perera
2 years ago
Jason did a great job servicing our grease trap. He was friendly and attentive and we are very pleased with the service!
Andres provided excellent service and professionalism! He arrived early and went straight to work. I would definitely recommend him and Lapin Services to anyone. Job well done, and well done quickly! Keep up the good work! A satisfied, repeat customer.
Thank you Wilmer! Made my backyard look perfect after the new field. Overall these guys do great work. Reliable, professional and fast.
Antonio DiSalvatore
a year ago
Jason & Willy were very courteous and knowledgeable. They completed the job in a timely fashion and did a great job.
mark shyrock
10 months ago
Something in my drainfield needed to be fixed and it was a simple process but Chris came out and took care of it right away he was extremely knowledgeable on what needed to happen and fixed it in a timely fashion for that I am truly thankful thank you once again Lapin for your good employees. Chris did a hell of a job. Thank you this is from Mark Shyrock.
Casey Perkowski
4 years ago
Chris Portz was extremely helpful. Explained everything clearly and got my sewer line cleared quickly. Very helpful with quotes for other services I need in the future.
Mark Vyan Berdin
11 months ago
Jason G. came early, did the job efficiently, and was very professional. Represent Brooklyn very well!
Laura Sullins
3 years ago
Just had our sceptic tank pumped out. Our tech was Nate. Very nice guy. Very pleased with the service. Would use them again.
Chris in sales came out to my house and found three septic tanks and a filter. Their competition said only two tanks and no filter was in the yard. Chris is incredibly knowledgeable about what he is doing. Jessica deserves a shout out as well for professionalism. Don't waste your time on anyone else...call Lapin, talk to Jessica and ask for Chris. Problem solved.
Nikki Childress
2 years ago
I highly recommend Lapin Services - the only septic service company we use. Thank you Vincent and Robert for your prompt response and replacement of septic pump.
Ernesto was doing a septic pump out across the street from me, as he was leaving I stopped him and asked about a pump out for my system.I got a reasonable price and he did the service right then.Ernesto was very polite and knowledgeable, explained the process and answered all my questions.I watched the entire process and he definitely does great work and doesn't cut corners.Definitely recommend Lapin services just from Ernesto's service and work ethic.Thanks Ernesto!!!
I have been dealing with LAPIN Services for decades and my Dad used them in his construction business prior to his retirement in 1984. Chris has always been there to go above and beyond to help with any septic problems I have on my personal and commercial properties. This week Chris and Rod took care of several situations that are now resolved. Thank you both for all your help now and throughout the years.
Robert Babcock
a year ago
Jason and Ernesto went above and beyond to access the septic opening, which was beneath some landscaping and an irrigation pipe. Once opened, the tank was pumped within minutes. I had mentioned a coupon when they arrived and they reminded me to use it along with my payment.Great Service!!Bob B
Jason and Walter with Lapin Services were very professional, polite, and did a good job relaying what services they had performed at a recent septic pump out at our business location. Lapin did an excellent job coming to our emergency situation.
I needed to get my septic system pumped out because it had been a few years since I had it done last. I decided to go with Lapin because my neighbor had recently used them for a septic tank replacement, and I was impressed with how quickly they had done it. Greg from Lapin came this morning to pump out my tank. He was on time, which was great because I have had some issues with other companies. What really impressed me was that as he was pumping it out, he noticed a partition wall in my tank and realized there must be another access lid to dig up and check the other section. No other company I have used ever knew or discovered this second section. So thank you Greg and Lapin for doing a thorough job! Until next time....
Jason dud a great job on our grease trap we were backing up and he took care of us thanks Jason
Jason and Edwin were on time, very professional, courteous, and did a great job. I highly recommend Lapin and wouldn't hesitate to use them again. If you need a tank pumped out, this is who you need to call.
I would like to thank Chris Albury and Robert Consider for the best customer service EVER. We had a new septic system installed, and they were both polite and very informative during the process. We had a slight issue and they corrected it even after it was approved by the county so we did not have issues later. I really appreciate the honesty and service provided. I feel that the customer service provided was above and beyond anything we see today.
Great service! They fit me in quickly when we had a septic backup. Andre and Patrick came early and got us back up and running quickly and efficiently. They were courteous and professional. We will definitely use them for our future septic needs.
Jessica Johnson
a year ago
Willy, Jason and Andrew came out to pump the septic tank. It was a difficult job since it hadn't been done in too many years. They stayed with it and used their knowledge and skills to make sure that the septic tank was completely emptied before leaving. I really appreciate the job well done! Thanks guys!
Jonathan Weibert
2 years ago
Chris came out to assess my home's septic issue. Rather than simply quote a whole drain field replacement as other companies did, he took the time to ask questions, take a longer look around and prescribe a solution tailored to my home. Jose and Ricardo were on site to perform the work. They were ultra professional, speedy, and answered all questions I had. I will recommend Lapin to anyone in need of plumbing or septic work.
I've been having plumbing/septic issues for more than a year and have had different plumbers and septic companies come out. Nobody fixed it. I called Lapin and Josh got Ricardo to come out the same day. He was great! The only company that actually fixed the problem. All the other plumbers said it was hair in the drain and charged me each time. The septic companies said it was the plumbing. It was the pipe leading to the septic. He fixed it within an hour. I won't call anyone else. Thank you Lapin!
Service Manager Rod Smith and Lead Plumber Jose Martinez provided us with outstanding septic tank service today. They were courteous, professional, very knowledgeable, and did a great job of explaining the cause of our problem and outlining the range of solutions. What's more, they went above and beyond the call in terms of the amount of time they devoted to troubleshooting and solving our problem. And, to demonstrate their class and integrity, they praised a competing company, instead of criticizing the competitor. In sum, both of these men were a pleasure to meet and work with. They are a credit to their organization and profession. We'll definitely be using Lapin Services again for our septic tank needs.
Mike Collantes
a year ago
Jason serviced our restaurant Soseki and he went above and beyond. First time using them and won't be the last. Very happy.
lorri ashworth
6 months ago
Great service, Jason gave us some good information. Very professional and nice. Great job! Also thank you to Josh the dispatcher getting someone out here in a timely manner
Gail O'Connor
2 years ago
Lapin came out to pump out our septic. Richard and his assistant were professional and gave us great service. We highly recommend Lapin for any septic services needed.
Naresh Ganesh
2 years ago
After hearing some gurgling noises and researching companies in the area with top reviews, I called Lapin, to check my plumbing and drain-field. I’m sure glad I did since they were able to send out Kervin, who was super knowledgeable and personable, and was able to help diagnose the problem very quickly. Unfortunately, I had to get a whole new drain-field put in but fortunately I had Kervin and the Lapin team at my side providing estimates and working with me on the price while also thinking ahead of how to design the new drain-field to meet the updated health department codes, and explaining everything in a simple to understand format. Shout out to the team for their help and job well done from starting to finish and will highly recommend Kervin and the Lapin team to anyone.
This was the first time I have ever called anyone to come pump the septic tank, I am very happy and appreciative towards Richard Graham. He explained everything he was doing thoroughly and did his absolute best to make sure the septic tank was as clean as possible. I checked my toilet and he made sure that everything was working properly before he left. The best part was that I did not have to pay more than $295, which is what the price originally was when I called. If I had called another service it would have costed in the range of $300-475, believe me I checked 5 other companies that had high ratings. Thank you, Richard Graham.
Jason did a great job on our grease trap! Quick, efficient, friendly service!
Daltin Waller
2 years ago
Jason serviced our grease trap and did amazing job quick and fast no problem 10/10 would recommend
These guys were great I've had some issues with my septic backing up into the showers I called Lapin up and they fixed my septic with no hassle. I would definitely use them again.
Conversations with Shey
a year ago
The technician, Vincent Lanclos, that came to repair the leak on our property. He was professional and patient with the tenant, who was giving him a difficult time. Despite the language barrier with the tenant, he did not let that deter him from doing what was needed for me as well as the tenant. He kept me abreast of all the issues with the leak and what was needed to repair the leak. He repaired it quickly and efficiently. I could not be present at the location so he provided me with pictures before and after the work was completed. I would definitely recommend Vincent and work with Lapin Services again in the future.
Derrick Hunter
2 years ago
Great service! The technicians were very knowledgeable and went out of there way to help. Thank you Mark, Jason and Andrew.
Nate & Ben from Lapin Services were out today to pump the septic tank at our home. They did a great job locating the tank, cutting & replacing the sod and a very thorough job pumping, cleaning & inspecting the tank. Reasonable price for a quality job! Thanks!
Alicia Morenop TV Que qp
3 months ago
They did a wonderful job. Antonio took really good care of the problem at my kitchen sink. I honestly recommend them.
Ruben Delgado
4 years ago
I needed a new septic tank and drain-field installed in a new home I purchased, and I didn't know anything about a septic tank or drain-field system because I never owned a home with one. I called a couple of different companies to get quotes, but when I called Lapin Services I spoke to Carlos and he was awesome. I explained my situation and my lack of knowledge on septic tank systems and he was very patient in explaining every thing about the systems and how they operate. I called this man many times to ask different question and he never hesitated to take his time to answer all of my question, he was so helpful and knowledgeable that I felt I was making the right decision by choosing Lapin. He showed up to my house to give me a quote and was very upfront about what I needed and explained in detail how the whole process works from getting permits to getting the system installed. They did a fantastic job with the installation and completed it in the time they said it would be completed. I highly recommend this company and definitely speak to Carlos if you have any questions about septic systems.
Lapin recently put in a new septic system and abandoned the existed systems at a house I am purchasing. Joey, Wilmar and Gilly went above and beyond to make sure the project was completed within the tight timeframe we needed to be able to close on the house and I am truly appreciative of all the work they put in! Robert the project manager was available to answer all of my questions and helped coordinate the completion in our timeline as well!
Colton Hamer Wedding
a year ago
Vincent came out the day of call and was able to help us check out leak and get us back into running water! Professional and quick! Thanks Vincent!
Jackie Gardner
2 years ago
I recently contacted Lapin Services for septic repairs at my home.The task was more difficult than anticipated. The Techs, Lane Little and Andrew completed the job in a timely fashion. They answered all my question and resolved some lingering issues.I’m giving this a 5 Star rating.Hank Gardner
I Called Lapin services because the red light alarm on my septic tank was going off. I called Tuesday afternoon and got an appointment for 8-10 Wednesday morning. Chris arrived as schedule and did an excellent job. He had to dig up the cover and and was able to make the repair in about 1 hour. Fortunately for me the call was for labor only. The price seemed very fair. Chris explained what he did and my problem was solved.
Jason G did a great, was quick and efficient
Marge Connelly
a year ago
Our sump pump backed up late Sunday night. Someone from Lapin was available to take our call and get us scheduled with Patrick the following morning. Patrick arrived promptly, resolved the problem quickly, and thoroughly explained the situation. Great customer service; would definitely recommend!
Andrew Beeler Gausz
4 years ago
Jeremy pumped the tank, cleaned the filter, and replaced tank cover screws with larger ones to ensure a tight fit. No mess, and no fussing.
I have been using Lapin for several years now and they are always courteous, professional and very quick to respond. Today I had a pump out and Jason, Ernesto and Ben all came out and took care of it in a very speedy fashion. I live on a dead end street and they were very responsive and courteous when a neighbor needed to get by which I appreciated. I highly recommend Lapin for anyone in need of this type of service.
Had Septic Tank pumped out - Mark Cancel & Ernesto Alicea went above and beyond searching for the second tank (lid was covered and not in the normal location). They performed the work very professionally including cleaning up the area and returning it to normal operations. Job well done and thanks guys.
Excellent! Came quickly with great equipment, great attitudes and fast work. Lots of experience between
Mike and Ryan. Thanks guys!! Five stars and more if I could.
Latorrya Brown
a year ago
Jason did such a great job always go the extra mile even when I’m not available to make it in he will still come and remove my items and put them back as if not touched… Thanks
Mr. Carlos Labrador and his team at Lapin Service, did a wonderful job at our home. I completely recommend their services.
We are return customers of Lapin Services and would highly recommend them! From Kevin who found a way to schedule us in to Jason and Willy who came out and were determined to find access to our septic system and did! They were very professional, kind and considerate. They even showed us before and after pictures of our septic and wow what a difference! They also recommended to us a more accessible solution (a riser) which we ordered and are scheduled for tomorrow! GREAT Company and GREAT Employees! A rare find!If we were on Facebook or Instagram (we don't have any social media otherwise we would post GREAT Reviews Everywhere)! :-)
Our water main line had a leak and Matt came out immediately with his crew. They have now been to our house a couple times for jobs and have been thorough and explained everything in detail. Great service!
Sandro Henrique Oliveira
5 months ago
Jason is great as usual when he pumps out the grease trap in our hotel. No smell. He uses a nice spray.
Tks
Ernesto and Jason showed up on time, answered my questions and went to work immediately pumping out my septic system. I researched several different companies before I decided on Lapin and I'm so glad I did as they were professional, knowledgeable and capable of handling my septic problems. Thanks again!
Earnesto was quick and efficient. I scheduled an appointment, they were on time and didn’t try to sell me on a new septic system. Honest and professional service with great people like Earnesto.
Yolanda Browne
3 years ago
I am writing this review more about an employee than the company. My experience with Lapin was good. Most of the employees I encountered were helpful but having Mr. Carlos Labrador as the point of contact for my contract made all the difference.When we called Lapin for an estimate, Mr. Labrador came to do the estimate almost immediately. It was a pleasure meeting him as he is a kind and warm person but also a consummate professional. His explanation of septic systems and the process of having ours replaced was comprehensive and honest.He told us upon leaving our house that day, if we decided to contract with Lapin, he would be there to assist us through the process and true to his word, he WAS. He was easy to reach if we had questions, concerns or if we needed help... which we did ... and he would follow up with us to ensure we were taken care of. Even after our system was installed and he had personal matters to which he needed to attend, he still found time to check with us and be sure everything was done to our satisfaction.God bless Mr. Labrador! Lapin is fortunate to have him.
Beth Mock LeBlanc
a year ago
Our septic tank backed up and the situation was dire. Andre and Greg came to the rescue. They were amazing. Thank you!
I have used Lapin Services a number of times over the last 5 years. They are always professional and repair or replace everything efficiently. Daniel and Robert recently replaced my water heater and did an excellent job. The inspector checked their work and stated the quality of the job. If I need plumbing service Lapin will be the first company I call!
I highly recommend Drake. He repaired our septic system. Showed up on time. Took his time to make sure that the job was done correctly. Was extremely professional. I would definitely ask for Drake again if we have any issues in the future.
Sean Sheridan
10 months ago
Thinking I needed my septic tank pumped, I reached out to Lapin. They were super responsive in scheduling something for the next day. Patrick called me within 10 mins of arrival to let me know that my tank level was fine but had a clogged drain instead. As a remote home owner he could have easily cleaned out the tank and charged me for it and I wouldn't have known the difference. But, instead he didn't charge me at all for his time. Thanks for your consideration and honesty, Patrick. Will use Lapin Services again, for sure!
Tiffanie Palmer
a year ago
Highly recommend Lapin Services! I called yesterday to have my septic pumped and was told I'd have a crew here 1st thing this morning. They arrived early and got it done. Ernesto and Danny were very professional and explained every step of the way for me. Definitely will be using them for the future! Thanks again!!
We needed our septic tank pumped, and Richard was great! Professional and made sure he got the job done. It was less than we expected, and he did a thorough job! Will definitely call again if we need a plumber or septic service.
Carol Persia
10 months ago
Grease trap cleaning for our business Cheba hut.
Jason was a tremendous help and super professional . I highly recommend this company and Jason Georgopulos as a provider.
Richard is the best, very professional and courteous. He did a great job and left everything in good shape after digging for the tank. Will use Lapin in the future.
Joel Theodule
4 years ago
I would like to congratulate Carlos labradorThat one of my wife's friends had referred us.After we have wrongly Spent all our savingsIn our sceptic tank that was in critical condition handled by two major plumbingCompanies .We were told that carlos has never failed anyone...but to me and my wife ...we wereReally in a bind economically...as the the tankWas backed up we got no choice but calledHim.Already his voice inspired me a lot of confidence.when he came he sat with us for2 hours to come up with the best affordableFinancial solution ever !!!I remember also the awsome gentleman named Chris....in fact, everyone at lapin services has been well chosen and fit forThe job.That's the best plumbing company in AMERICA.
Greg and Andre arrived promptly and carried out the Premium Service professionally, with care and attention to detail. They were happy to answer questions and were knowledgeable in their answers. This company provides an excellent service.
I recently had a drain field re-done by Lapin. Carlos explained the process and followed up as promised.A very good experience.
I have used Lapin Services for both my residential and commercial locations. They have always done a great job and been great to work with. Big thanks to Drake today for helping us out with our pump problem.
I called lapin services and him cessna was sent out. He did an amazing job. He was a very experienced worker. And did everything in a timely manner.
Barbara REICHLEY
3 years ago
We had a major pipe clog in our bathroom.
all the operstors worked tirelessly to find the problem. ROD smith and Daniel never gave up. We thank them with our whole heart
Johan Anderegg
a year ago
Chris and Robert were awesome! I would definitely recommend this company for septic service. I use them at work for my boss' house and used them for mine as well. They have always been quick and informative.
Carlos was very customer focused. During our first conversation he provided us with in depth details about how our septic worked and what the whole process would entail. He was very knowledgeable and patient. Carlos was also very responsive to my messages and always kept us abreast of the process and the job. Overall, we were very pleased with Carlos, the workers and the services that Lapin has provided us.
I can’t speak highly enough about how great Lapin Services is!! They are the only company I would call for all my septic needs! I was having septic problems and Rod and Stallion came to check out my drainfield and main line (septic tank clean out is next). Rod is an expert in this field and I so appreciate the time he took to educate me and figure out what was going on. I highly recommend Lapin!!
We used Lapin services to install a major septic system consisting of 3 main tanks, 4500 sqft drain field and piping throughout Hidden River RV park in Orlando. These guys are very professional, very responsive and post installation support in outstanding. In particular, the Chris Albury from sales was the main reason for choosing Lapin from three other candidates. He walked us through the process and timing and was available throughout the installation process. During installation, Robert and Jeff were very professional, knowledgeable and very responsive. It was a pleasure to work with these guys. Would highly recommend them for major projects
Tallyson David
4 months ago
Excellent service from Jason. Thanks Bro! He even sprayed a sent after coxinhas bakery
zach Kerkow-Provo
2 years ago
Jason did a fantastic job cleaning the grease trap. He was very professional, on time and cleaned up the area like he was never there.
I have used Lapin Services for near 25 years and they have always been extremely knowledgeable and courteous. Today with Patrick servicing our system was no different! He was more than helpful and a delight to work with with ..such a positive attitude too. Thank you Lapin for such professionalism.
Jason and Greg did a great job on our septic pump out thank you lapin
Sujatha Ganga
4 years ago
We are working with Lapin for our Septic alteration to our home remodel with Seminole County. They are pretty quick in pulling the permits and also have patience to answer all our questions. Chris Albury of Lapin Services is working in our project and doing an excellent work for us. He has always answered my phone calls or returns my call immediately. Same with the emails. I'm super happy with their work so far.
Chris Portz is a master plumber and an honest knowledgeable person. Fixed the issues I had with my plumbing, and gave the right advice on maintaining everything. I will continue to recommend him and Lapin Services to other homeowners and business owners in the area.
francesco elmi
4 years ago
When our plumbing backed up we called Lapin Services in Orlando. Jessica and Juan at the office worked together to get us a plumber at my house within the hour. The technicians determined that the blockage was inside the house and cleared it in 30min. Amazing customer service, great company!
Christopher Pearson
a year ago
Between Chris, Wilmer, and Gilly, They had my drain field removed and replaced in a day. They went the extra mile in the rain to make sure everything was rough leveled before the sod crew did there job the next morning.
Thank you!
Jennifer Belalcazar
2 years ago
Jason did a great job service on our grease trap
Thank you lapin and Jason for a great job
trendy events
3 years ago
Juan at Lapin is great! He was very friendly and professional. He took my information and within the hour had a technician working at my house. He came in, unclogged my toilet, cleaned up and was done! They even got me a discount on the final price, Highly recommend them.
Merline Raymond
4 months ago
Great experience using Lapin Services to clean out my sump pump. Jason was great and got everything cleaned out quickly.
David Figueroa
4 years ago
Jacob Ryan was my tech today. Very professional and he did what no other person has done. He pumped out my grease trap and actually scraped the sides and inside of the grease trap to get rid of old build up. The interceptor is looking brand new and hasn't looked like that for years! Give this guy a raise or bonus, he is a great asset to your company! Keep up the great work Jacob!
Sheldon Aboff
3 years ago
Worked with Chris & Steve. Steve went way above & beyond to determine the source of our problem. His extra effort included chasing away a gator that tried to taste him! Chris worked with us and was very fair in the pricing and avoiding unnecessary work.I recommend them HIGHLY.
Hadi Amir Salman
2 years ago
Ernest and Andrew were on time and they did a great and quick job, located the tank within seconds, got the work done, gave me some recommendations and boom job is done.
Barbara Clark
2 years ago
Dan from Lapin Services was wonderful to work with. He was both knowledgeable and professional. He was always quick to respond back to us in a patient and friendly manor while answering our many questions. Dan and his team, Vincent, Robert, Jose and Justin did a outstanding job. Especially Vincent, who came back the second day to finish the job he was great!
Jason and Greg work diligently to unclogged the toilet line and drain the septic system. They were both very professional and informed me what they were going to do. Jason was also helpful in informing me that one of my toilets that wasn't flushing properly needed a new fluidmaster inside the tank. They were courteous, respectful and helpful. I will definitely call Lapin when I need my septic system taken care of again.
I got home from work Friday evening and to my dismay, all the toilets and tubs were backing up! While other septic companies were closed, Chris answered right away and had a crew arrive in a very short time. I was concerned i would have to wait until morning, but Vincent and Jose went to work with limited lighting and diagnosed and replaced my septic pump which had stopped working. My wife and daughters in particular really appreciated their prompt handling of our problem!!Kudos to this team and my highest recommendation to this company!
Lester “Les” Delinski
3 years ago
When our septic drain field failed, I got estimates from three local companies. Of the three, I was most impressed with Lapin Services. From their initial site visit right through to the completion of the work, each team that visited my home was prompt, courteous, friendly and professional. They promptly addressed each of my problems or concerns, and finished the entire job on time, and exactly as promised.My contact at Lapin, Carlos Labrador, was knowledgeable and cooperative; and explained each aspect of the work before it began. He answered my calls promptly, or returned my calls within minutes if I’d left a message.The workers used great care when digging around existing irrigation lines and buried electrical conduits; and also removed a fence section and gate with no damage. As I watched the work in progress, they answered my questions and explained the different aspects of the project. They left my new septic field well filled and compacted, and finely leveled and graded to match the surrounding areas. They hand-raked the surface smooth, cleaned the worksite of all debris, and took it with them.Napin warrants their work for ten years, versus the one or two year warranties offered by the other companies I considered.As a retired residential contractor, I’ve used and dealt with sub-contractors most of my life. Lapin proved themselves to be responsive, honest, reliable, and competent. They did what they said they would do, without complications, added costs, delays or drama. I’ll use them from now on; and based on my own experience, I’d recommend them without hesitation.
Jason and Pat were very professional. They did a great job when they came in to pump out our septic tank, also providing some inciteful information to prevent the system from backing up and draining slowly. Lapin did a fantastic job installing our system 2 years ago and once again when keeping up our system this time. We'll definitely make sure to call them again when our system is in need of attention.
Wilmer medina did a great job in my opinion. He operated a skid steer for me his grading skills was on point and was very professional. Did the job in a timely manner. He worked safely and even followed all directions. Honestly I cant say anything bad only thing I can truly say is if I needed a job done correctly and fast I would request wilmer medina.
Luke Wenneberg
5 months ago
We had Lapin Services replace our drain field and could not be happier. Chris Albury was a pleasure to deal with, very knowledgeable and professional. Lapin Services went above and beyond to ensure a smooth replacement of our drain field.
Nasser Rodolpho
3 years ago
I just want to let anyone who needs sewer work done to stop looking and call these people , We had a sewer line issue because our massive sixty foot tree was crushing our sewer line. Daniel, lane, Joe,and Jose miraculously rerouted the line . thank you so much for your work.
Alyissa Landri
a year ago
We had our septic emptied… Ernesto was fantastic, he was extremely through, on time and professional. I would 100% recommend Lapin Services.
Best Quality Services FL
2 years ago
I'm VERY PLEASED with the way that Lapin Services performed the work they did for our company by replacing the Drain Field,. From the very beginning I had a good feeling about this company and when I first talked to Carlos, and I compared the way he took care of me and my concerns, with the response I got from other two persons that I got proposals from, (I was advised to get three estimates). I knew that Lapin was the company that I was looking for, and I'm glad I made the right choice, picking up Lapin Services for the job was definitely the correct decision , I appreciated Carlos's patience answering all of the questions I had, (and believe me, I had a lot, because of previous experiences that I had with a Roof Company and also with another company that work on fixing my A/C unit), Carlos was very friendly, courteous, knowledgeable and professional, he was with me during the entire process, always answered my calls and emails to keep me posted. The technicians that installed the Drain Field and also the ones that covered it and finished the job were great, very nice people and also hard workers. I'M VERY HAPPY with this company and I recommend it to everyone, I hope I never have to deal with septic problems again and I'm going to try my best to keep that from happening, so I definitively will be using their services for the regular maintenance of the Septic Tank.Thanks Lapin Team!!
I am very satisfied with the service performed by Lapin Services to thoroughly clean the drain line at my residence. They jet cleaned my primary waste line from the kitchen to the front of the house which was heavily clogged with accumulated grease, etc. Both lead plumber Jose Martinez and helper Alex Vargas were very professional, knowledgeable, and prepared to address the situation. In the end, I felt they had done a very thorough and complete job.
Lapin called me To offer their septic tank service. They were able to schedule at a convenient time. Patrick called me on the morning it was scheduled to let me know he was on the way. He was very courteous and professional and worked quickly. I will use Lapin again.
Tassiane Martins
4 months ago
Excellent service from Jason on the grease trap in our restaurant thanks
Jason was very professional and did a great job in pointing out potential problems for the future.
Gary Christianson
a year ago
Vincent and his coworker went right to work to figure out my problems. They used a snake, camera, pipe finder and digging. Vincent explain what was wrong and offered a quote. Then they worked hard in the hot sun and finished the job the same day.
Excellent Company! I recently had a new drain field installed on my property.Several Companies submitted bids and educated me on the process of replacing a drain field.When I spoke to Carlo Labrador at Lapin Septic Service it was a done deal. His knowledge and expertise was wonderful. Excellent customer service from start to finish.I was very impressed when Carlos even contacted me afterwards to make sure I was pleased with the work.Five Star Company.
I highly recommend Lapin for all of your plumbing needs. I’ve used the service for my catering business for over 10 years and recently had them fix and replace the cast iron pipes in my historic home. I had roots growing into the pipes. They did an amazing job and also diagnosed a problem with the main water line which would have caused major damage to the house if not fixed. This is a business you can trust to do the job right at the proper price.
Darlene Kalar
2 years ago
Chris and Ken from Lapin were out yesterday to our home to pump out our Septic Tank. They were professional, informational, and did a good job for us. We want to say thank you both of them and to Lapin. We will call again for your services and will request Chris and Ken.Sincerely,Jerry and Darlene KalarCourtleigh Park, Orlando FloridaJune 3, 2021
Lapin did a great job getting my toilet back to work. Juan at the office was very informative and helpful with explaining the issue and what would be done to repair it. I can highly recommend and will use again for any plumbing needs at my house.
Chrollo Xavier
11 months ago
Jacob did an excellent job with his grease trap + sewege cleaning this morning! 10/10 recommend him!
A little late on this review, but they did a great job and I wanted to make sure that they got the recognition they deserve. Chris & Kamila were very responsive, and helped me understand the process and were available throughout the replacement of my drainfield. The job was started earlier than expected due to getting the permit sooner. I was scheduled as soon as it was approved. The chambers were laid, leveled, and my system is fully operational again. Anyhow, a job well done by you and your crew.
We have used Lapin Services many times. They are a very professional company. We called them to do regular maintenance on our septic system. They were able to schedule the work at a time that was accommodating for us. Andre and Greg, the service technicians, were able to locate the top of the tank, which wasn't easy, and got right to work. We were very pleased as always with the whole process. I would recommend Lapin Services to anyone that wants good quality service.
We had Lapin Services pump out our septic tank. Andre & Patrick were excellent and efficient. Since this was our first service call, they were very accommodating in answering all our questions and they were even kind enough to explain everything every step of the way. Scheduled online through the website without any issues, received an Email confirming the appointment. The office called the day before to confirm, Andre & Patrick called when they were on their way. They were very Kind, Courteous, & Professional. I would definitely recommend Lapin Services.
We have used Lapin Services for many years--always with excellent service.Recently, we noticed a possible issue with the septic system. Carlos Labrador made an inspection and diagnosed the situation. He made recommendations for fixes--giving choices but with no pressure to choose.We decided to have both the tank and drain field replaced. Lapin Services performed the work promptly and professionally.We recommend Lapin Services highly.
Jason did a wonderful job! 10/10
Lamar Justice
3 years ago
My is Lamar I am the Maintenance Director for a non-profit organization anytime call this company they show up like super heroes thank you very much Chris A, for the services on my campus and thank you for having your team plugging up the hole and re-attaching the water lines awesome work
Dorimar Mercado
10 months ago
Lapin Services has been cleaning the Grease Trap at my business for years. I don't even have to think about it. Today we needed a line flushed and Jose Martinez and Vincent stayed well into the night until the job was done. Always with a smile and a great attitude
Sean Anderson
3 years ago
This is my third time using Lapin and won’t be the last. Chis and Kervin were very professional and flexible with my schedule. They’re always on time, thorough, and informative. Great company, great employees.
Lapin Services replaced our very old and underperforming draining field and septic tank. We’re extremely pleased with the results, and we’d like to thank Project Manager Carlos Labrador, Project Supervisor Tyler Mendell, Installer Wilmer Medina and installation crew members Robert, Henry and Alex. They did an outstanding professional job in the time frame we had agreed on. They exceeded our expectations in terms of courtesy and customer service when addressing our inquiries, and specially their attention to details, like leveling the ground to almost perfection for sod installation. We’re now customers for life.
Jason and Willy came out day of call and put in extra time to find my sewer lid to pump the septic tank. They did an excellent job cleaning the tank after pumping it out and they were very professional and had great customer service skills even though Jason is a Yankees Fan!!! Go Astros!!
Jose M. was great. came out quickly, discovered the problem, got a working solution and everything was fixed within a day. Great job!
Eileen Schechner
2 years ago
I used Lapin to service my septic tank today. Ernesto did an excellent job, and explained to me what he was going to do ahead of time and how it went when he was done. He was very professional and very nice. I highly recommend Lapin!
Lapin services responds fast. I called the problem and the same day they were onsite.
Jason G. fixed the clog in the grease trap and made sure our maintenance service contract is in place.
Had total septic tank and drain field done last year...Great job all around, but I did forget the also did plumbing! Had the. Come out with an existing washer drain issue. Chris was more than helpful and knowledgeable and explained my issue with paciente and professionalism!Great job Lapin having experienced plumbers in your staff!
Chris and Keith were right on our lift station problem in a timely manner! We love Lapin they are our go to folks for all our septic and lift station issues.
Heloisa Souza
8 months ago
Jason did a great job doing the grease trap for you school! We just signed a recurring service with Lapin!
Steven Lubbers
a year ago
Hired them to replace my drain field. They did so promptly, and on a way that let me reconnect all my irrigation lines prior to backfilling. Communication with the office was fast and easy. Highly recommend
Jessica Addams
2 years ago
I always use Lapin to pump out my septic system. They arrive on time, are professional, and provide excellent value for money. I had TWO different companies claim they didn't know how to fix my system, and replace a perfectly good part on it, before Lapin came by and did it right. This year Ernesto did a splendid job, fast and thorough, showing me what he was doing and why. I don't look forward to plumbing mishaps, but it's good to know that I have someone to call when they happen.
Daniel Bridges
2 years ago
We contacted Lapin for moving to sewer from septic due to multiple plumbing issues. Chris did a great job getting us set up, and Wilmer and team did an amazing job with the work and cleanup! Credit to the whole team for being super helpful from start to finish, and getting everything taken care of!
Steve Manning
4 years ago
Over all very happy with Lapin drain field replacement. They had the best price too. They handled everything from start to finish and all I had to do was pay the bill (lol).The project manager Tyler went WELL out of his way to make sure everything was done right and addressed everything personally. I would say Tyler is an asset to Lapin because he really wanted to make sure I was 100% happy. If I started any business I would snag that guy! I would recommend Lapin
Joshua Sheldon
a year ago
I was having a problem with the drainage in my home. Ricky came out and was able to cam the lines and knock out the clog. I’ve was having this issue on and off in my home and he was the first person to find the actual problem and solve it, not just put a bandaid on it. He was the first honest plumber I have come in contact with and if I need anything else I will give him a call!
Live in Keenes Pointe and Willy came to fix my septic tank, professional service and so knowledgeable! He is the best. Will use him from now on.
So glad that we chose Lapin Services to service our septic tank. We chose them for their excellent reviews. Really appreciate the team of Jason Georgopulos and David from Lapin Services. On-time, friendly and professional. Located the buried septic lids in 4 minutes. Cleaned the septic tank and gave us their assessment of the health of the system. Great experience. Blessings to you all!John & KathyWinter Garden, Florida 34787
David & Valeda Albig
a year ago
Willie was on time and very nice. He liked that we had put a fake rock on top of lid. Pump out septic tank.Valeda
I have been familiar with Lapin Services for years, doing pumping and installations at our commercial property, so when I have been having some problems at my home, they are the ones I called. Rod & Chris did the initial investigative assessment and have had the tank pumped by Ernesto & Patrick. There needs to be some more work done, but I have confidence that the Team will do the best job and keep my best interests considered at a fair price. Thank you guys !
Marvelly Pena
4 months ago
Antonio Tovar thank you for going to my house and fixing the drains, I really appreciate your help.
Second time Jason has serviced our grease trap. He was great! On time, professional and no mess! Would highly recommend. Thanks Jason and Lapin!
Kathleen DuBeck
a year ago
When we needed a new drain field, we asked our neighbor which company she used to replace her drain field. She recommended Lapin Services, we read the reviews and decided to give them a call. We have not been disappointed with that decision. This company was amazing and their representative, Carlos Labrador, was a great help. He stayed in touch with us through the whole process, explaining everything. He is an asset to the company. Work was completed efficiently and on time. The crew did a great job of cleaning up and even swept the dirt from the road and sidewalk, leaving our property looking great. Thank you Lapin Services and Carlos. Definitely a 5 star company.
Jason G. was the responding service provider. He was awesome! Service was done in minimal time which helps especially when we have customers in the building. Great service!
David Rickey
10 months ago
Jose Martinez Is great. When ever this is an issue they are right out and get the problem fixed. This is a company you can depend on. I will use no one else for all my septic services. Here we are about a year later and I had a problem come up with the septic I called Jose Martinez was out with his team in less than a couple of hours and had me up and running again. Most of the work was under warranty and I didn’t even have to ask they just took care of things you can’t do better
OhSnap ItsMeL
11 months ago
Jason Georgopulos services the business I work for. He is friendly, professional and does a great job.
Yuvraj Varachhia
3 years ago
Used Lapin service for drain field installation. Carlos Labrador was project manager and he did excellent job. Wilmer was drain field installer and did amazing work.
mauricio veiga
a year ago
Very professional service. Willy and Jason came to my house, did a very good service draining my septic tank. Totally recommended!!
Lapin is by far the best in the Central Florida area. Professional. Fast. Reasonable prices. I dealt with Mike Ingram for my grease trap at my restaurant and he was the only one that was able to work it out with the county. Mike is a great man. Thank you Mike and Lapin Services.
Jason and Willie were prompt, professional and efficient in emptying our septic tank.
Shawn Dunlap
9 months ago
Jason came out in the wind and rain of Hurricane Nancy and dug up the septic tank lid and pumped it out. Great job!!! Highly recommended.
We had a plumbing emergency this past Sunday and Chris Aubry provided an amazing service. The plumber was at the location at no time and performed the job in a very professional manner, unclogging the pipes very quickly. What really surprises us was the fact that spite being Sunday, the response was immediate. Way to go Lapin!!!! Great job.
kleymer revis
10 months ago
Jason G did an amazing job on the grease trap cleaning!! Thank you!!
Kasandra Powell
7 months ago
Jason Georgopulos did a great job today servicing the septic system on my childcare property. He explained all steps of the process and ensured me Lapin Services was a great choice. Lapin is lucky to have a serviceman as Jason he takes his job serious and with passion.
Ernesto from Lapin Services was just here to complete a pump-out of my Septic. Very professional and personable, I highly recommend Lapin Services.
Rod with Lappin Services goes ABOVE AND BEYOND. Oh my GOSH. We had a new drain field installed in July-Aug 2019. Rod babysat that entire install and personally diagnosed the issue but TODAY he did something extra special. He gave me piece of mind BEFORE THANKSGIVING. I was concerned, as I had a toilet that was spontaneously refilling (since fixed immediately) and a garbage disposal install/leak that occurred since the new drain field was place. I was nervous, called Lappin, Rod came out on the Tuesday BEFORE THANKSGIVING and inspected the tank and the field and gave me piece of mind so i can concentrate on cooking instead of my toilets flushing. Literally.....THERE ARE STILL GOOD COMPANIES and PEOPLE in this world. Thank you so so so much. Trust and Genuine Caring you can't buy, that is about integrity of human kindness and pride in your work.Jody Taylor
Charles Holden
a year ago
Jason G rocks.
Jason has been servicing our restaurant for several years. He not only does a great job but has a very positive enthusiastic attitude. In the restaurant bus this is what it is all about.
Thank you!
Ernesto & Patrick pumped out my septic system this morning. This is my first home with a septic system. They were very good at explaining how often I need pumping and where my tank was located. Fast and courteous. Will definately call them for this task next time.
Mike Hidalgo
3 months ago
Jason Jose and Alex did a awesome job on our septic at our tire shop thanks guys
I had Vincent and Jose out today. They did an amazing job finding out why my drains were not draining properly, they unclogged and jetted the lines to cleanse everything :)
Very nice and good job!
Mary Anne Yates
2 years ago
Ken is extremely knowledgeable and expert at explaining each step in the operation. He was efficient, professional and helpful.
A pleasure to work with.
Jason did good job on grease trap highly recommend first time using found on google TY!!!!
John Young Parkway Animal Hospital
a year ago
Danny and Andrew came out to pump our septic tanks. They did a great job as we have a lot of pet hair that makes it way into the septic system. They also found a defective pump and arranged to have their plumber come out and repair same day. We have used Lapin for many years and they always do fantastic work. Thanks.
Carmen Carolina Flores Espinoza
4 years ago
I called Lapin because the septic backed up at a property I manage, and they were able to arrive on the same day Thank you Juan so much for helping us get through this so quickly! I will definitely use their services again
After 25 years in our house, we finally had to have some septic work done. Lapin had been out previously for pump-outs but his time I need to replace the drain field. After waiting for the permit (Seminole County is the WORST!), they arrived to install the drain field. Our yard is challenging but they were able to install the required square footage of drain filed to meet the needs of the household. Carlos Labrador kept me informed all the way from planning and quoting the job to following up on the install. highly recommended.
Elisa Perez ramirez
a year ago
Jason and Ernesto was helpful and did a Great job on our septi system ty guys
I spoke to Rod at Lapin and told him of a problem that I was having with my septic system. He and Kevin came to my house and inspected my entire system and determined that it was a minor problem that was caught early and saved me from major repairs. Rod set up a tank draining and one hour later there was a truck out front to service my septic tank. Josh had it fixed up in a very short time. The level of service by the entire team was outstanding and the cost was incredibly reasonable. I recommend folks use this company for everything from regular maintenance to major repairs. Honest and reliable is a great business model. Keep it up guys.
Lapin services had great reviews so I had them come out and and help out my parents. We were not aware that they had a septic but David and Ernesto came out and made sure that they were not only pumped out, but informed on what the reasons are that they could have a problem. My parents were completely satisfied and would recommend Lapin to anyone. Would definitely call again in the future. Great job guys!! 👏
christine navarro
2 years ago
Big thank you to Jason & Mark. They came to clean out my septic tank, they took the time to answer my questions. They were on time, professional and friendly. I will be using this company going forward, what a great first impression!Had some slow draining due to clogs in pipes. Jose came out the same day as I called and was able to get everything worked out! Again, service was quick thorough and professional.Thank you Jason, Mark and Jose
What a refreshing experience, Rod Smith was prompt, courteous, and very professional. He went out of his way to help us clearly understand our issues and our options. He provided a detailed estimate that we could clearly understand. We would highly recommend using this company.
Barbaros Baskaya
6 months ago
Jason did a great job pumping out my septic tank. Walked me through the process and answered all my question. Highly recommend Lapin Services, ask for Jason if possible
William Humphreys
3 months ago
I contracted with Lapin for a whole-house repipe. Antonio and Alex were great. They were professional in their job. With a house that is over 60 years old you never know what surprises you will come across, and we did have a few. They kept me informed during the whole process and we worked through all the surprises. They maintained a safe work area at all times. This is not the first time I've used Lapin, but this is certainly the biggest job I've contracted with them. I felt the pricing was fair and scheduling was pretty quick. I would highly recommend Lapin Services.
nasiba palmer
3 months ago
Drake Smith was very professional and he keep us updated on everything he was working on.
Christine Gaughan-Davila
3 years ago
Had great experience with tank pump out as well as the installation of risers for the septic tank. Prompt, friendly, and helpful service.
My septic tank was overflowing. Response time was fantastic. All fixed the same day. Jason and DJ did a great job and were very friendly. Thank you!
Patrick called for an ETA of arrival and was super helpful. Great guy and company to deal with
Jason came into our facility to do work on the kitchen grease trap and did a wonderful job
Marcia Acunna
7 months ago
Jason nice man friendly and did a great job with our grease trap excellent service
Lapin services came out for a big job. First was a to pump the septic tank of an old system that had started to fall in. I didn't get the names of these gentlemen but they were very professional. There was a problem with the truck suctioning. They immediately communicate the difficulty and called for assistance. A repair man showed up to fix the truck and another truck was appeared if the repair was not working. Within 30 minutes the tank was pumped. Wilmer Varela-Medina and Dominic replaced the septic tank on September 18, 2020. The team worked very well together and very hard. Wilmer kept his mask on and Dominic remained 6' away at all times. Wilmer and Dominic removed the old septic tank with an excavator. Dominic was very skilled with the excavator and made quick work. Both gentlemen stopped to answer questions that I had. They put the yard back in nice order. They used all appropriate PPE and followed standard guidelines. I was a Health and Safety Manager at my previous job. Thank you Lapin.
Lapin services was recommend to us and we are not disappointed. Carlos as promised, kept regular contact with us before, during and after the project. A simple septic tank pump turned out to be something more complicated, but our service man, Randy, followed through on every detail, taking all the necessary time to complete the job. And, he charged no more than a simple pump. In today's world, the kind of service we received is refreshing and, sadly, rare. Randy is a great worker. He worked hard. He spoke with integrity. He was thorough and kept me informed every step of the way. If he were in my business, I would hire him in a heartbeat. What a great representative of Lapin. Highest marks and recommendations! You have a great team, Carlos!
Marion Blackwel
2 months ago
They did a good job, very professional. Ernesto &DJ
We recently had services done at our house and the technicians, Brandon and Ryan did a great job. It was an overall pleasant experience with quality work. Would recommend to everyone.
Ricardo Rodriguez
6 years ago
Showed up at 7a.m. ando took care of my problem quickly. The tech Josh was great even gave me tips. Good price, great people you have earned my future business and I would recommend family and friends.
Christian Maldonado
10 months ago
Jason had great customer service , positive and very quick service with the grease trap!
Customer Service! 5 stars! I have used them twice and both times had someone here the next day. Jessica in dispatch was great and gave us a timely response (we called on a Sunday). Edwin our tech was very professional and personable came in like a super hero and got us up and running. Thank you for employing such great people! Their customer service is why we will keep coming back.
George Marques
2 years ago
My neighbors recommended Lapin Services so I decided to give them a try. Jose Martinez came out and did an awesome job. The company was honest, on time and great prices compared to others. I used brownies septic in the past and they are a bunch of lying scammers.
Wilmer Medina came on a Saturday to do the final grade over our new drain field. He was professional, personable and worked diligently for hours. At one point I offered him a blower to blow the dirt off the driveway and sidewalk. He said no thank you, sweeping in crisscross pattern will get more dirt up. It was a hot day and he was very appreciative of the water and lunch I provided him. I had the same great experience with Robert and Henry who laid the drain field. They were so personable my dog got out of the yard to meet them. He got bored watching them work through the front window. 😂 My overall experience with Lapin Services was excellent and will recommend them to friends, family and strangers.
Linda Rutherford
2 years ago
My first experience with Lapin, I only wish it had been sooner. Ernesto and Mark showed up in a rainstorm and waited it out to help this damsel in distress. I had a back up into the house and Ernesto said he wouldn’t be able to sleep if he abandoned me. These guys were sooo professional and the price was reasonable. I’ll never use anyone else again.
Willy and Jason did a awesome job on my septic tank , very professional and friendly,thank you
Our company septic tank was full and we contacted Lapin Services. The technician, Antrel Bates looked and knew immediately the problem was not just a full tank but the field drain was clogged. Super nice, professional with excellent service.
Septic filter cleaning and septic pump out: Last week we scheduled a service call. Lapin put us on the schedule for Wednesday, then called this morning to say they could come early! Wow! We were so grateful to have that option. Today we had the pleasure of working with a Lapin project manager named Jason Georgopulos. Not only did Jason call us to let us know what time he would be arriving, but he arrived exactly on time! Jason was extremely professional and knowledgeable. We were grateful for his input and suggestions about keeping our system clean. He did an awesome job taking care to expertly clean the filter and pump out our system. We are grateful for the excellent service we received from Jason. We are so grateful to Jason and Lapin Services for such outstanding customer service!
Amalyah Terry
8 months ago
Jason did a fantastic job taking our unwanted grease out of our traps, he also made it smell really nice afterwards which I would give him an A+ for because we want our building to smell nice afterwards.
Stasha Northcutt
2 years ago
Jose Martinez with Lapin Services was very knowledgeable, professional and easy to work with. He explained the pipe issues I was dealing with in a manner I understood. Good team work all around in getting my sewer line corrected. Thanks!
Jason did an amazing job at our cone!! Big thank you!
Christian Estela
8 months ago
The service was for a septic tank pump out. Pedro was exceptional! He was extremely professional and knowledgable. He went above and beyond and was very patient when answering all of our questions. I will highly recommend Lapin Services and plan on using them in the future. If you are in need of septic services, call Lapin and ask for Pedro to be the technician.
Sahil Neelam Sachdeva
a year ago
Finally found some reliable Plumbing company who gets the job done right. We contacted them to clean our grease trap, our technician Jason was super communicative and he got the job done in timely manner as promised. Uber professional. Would highly recommend this company.
Our technician, Lane, did a great job diagnosing and solving a large hole in one of our major pipes. In addition, he discovered a second long lost septic tank which we always thought existed but was never located. Thanks Lane for your promptness, professionalism and quality work.
Butterfly Lady
2 years ago
Jason and Ernesto were super professional when they came to drain our septic tank. They answered my questions and educated me more about septic tanks. I really appreciate how kind they were; especially during these times. I will definitely call them back for my plumbing and septic services. 10 STARS!!!!!
Despite some early communication confusion, Jim and Rod were excellent with assisting us solve our unique septic pump out situation. There truck was too big for our driveway and our septic tank was too far for them to pump. They were honest and realistic as they had to respectfully decline our job. I was very pleased with Rod’s care and diligence he exhibited by personally contacting a colleague at a competitor that could take care of us. Thank you. Therefore having not used their services, I can only highly recommend them for their customer service excellence.
Aris & Jenny
6 months ago
Jason is amazing did a wonderful job on our grease trap thanks lapin
Raul Gonzalez
2 years ago
Outstanding job by the crew. Extremely hard working individuals.The supervisor was very experience and a good teacher.Take care of them and give them a big bonus.Thank you all,Raul
Cecilia Alvarez
5 years ago
Wonderful Customer Service! First time using their services and very satisfied. Llamar Moore helped us and gave us great suggestions to prevent any disruptions with our clients. Will definitely use their services again and request for Llamar.
Jason did a great job! Always on time and very good service
Ernesto worked hard to get our tank cleaned quickly, and did some extra work to clean out a large toilet paper build up for us at a fair price. Thanks Ernesto and Lapin!
Jake Ryan the tech was great his attention to detail and the ability to make a bush fix of his portavac got the job done
David and Jason did an amazing job on our grease trap! Will definitely use this service again in the future! Thanks guys!
Jason did a great job on the grease trap at my workplace two 👍👍 up
Andres Centeno
2 years ago
The job was done correctly this time thanks to Wilmer Medina. He did an amazing job made everything look brand new and he also left our lawn looking very clean. I was very happy this time
Jason did a WAY better job cleaning our grease trap than whoever did it before. He actually made it shine which I was not aware that grease trap could do. He was very helpful, very friendly, and very quick and to the point. Couldn’t have asked for a better job.
Great service from Lapin. we received a courtesy call, reminding us that it has been some time since we've last been pumped. It was easy to make an appointment and Ronnie, the technician, was timely and professional. He took the time to make sure our lawn was disturbed as little as possible & was friendly & thorough. Service like this has made us loyal customers.
Jason has performed a great service every time he comes to clean our grease trap at JInya. Is always a pleasure to his happy face I wish all my vendors had his attitude amazing customer service.
Ernesto and Jason were on time, professional, friendly and a pleasure to work with. They did our routine septic tank pump. We have always used Lapin in the past and will continue doing so as they always do a good job.
• Lapin Septic Service were contacted on a late Friday afternoon after we discovered that all the drains in are business were blocked. They were quick in their response time reaching our business within 30 minutes. Upon arrival, Rod and Eddie went right to work to find the solution to our problem regardless of the heavy rain and lightning at the time. After discovering the problem with our septic system they had the issue resolved in less than 45 minutes. The knowledge, skill, and commitment to customer service that Rod and Eddie displayed were beyond impressive and showed the professionalism of Lapin Services. They represent a central Florida business dedicated to their clients and their overall satisfaction. We would highly recommend Lapin Services to all businesses and homeowners of central Florida. Thank You!
Mercedes Rodriguez
2 years ago
I'd like send a shout out to the folks at Lapin Services. I've been using them for a few years now due to some serious issues with my septic system. I have to say all the representatives that answer the phone, come out to the house to drain the septic tanks as well as the one of the supervisors I dealt with frequently (Juan) are incredibly helpful and courteous even on weekends. Additionally, Lapin sent Chris Albury to help diagnose the problem and determine if it was the drain field. He came out and did not leave until he figured out what the issue was. He left after 7:30 PM and explained exactly what needed to be done and prior to leaving my property he set up a follow up appt for the next day. Best word to describe him: fantastic! If you think you have a drain field issue this is the person you want at your home to figure it out! Thanks to all staff at Lapin for sticking with me until I agreed that I needed a drain field specialist. A special thanks to Chris Albury! I highly recommend both Lapin Service and Mr. Albury.
Gabriel Larzabal
4 months ago
Lapin is great. We use them in a Pinch and they always come through for us. Thank guys!
Jason Georgopulos came out cleaned the grease trap located in the center of our 3 story building. Did a a1 job i would recomend to anyone.
DisasterMedic LLC
11 months ago
Andres with Lapin Services came out to our home today and did a routine spetic tank pump out. He was kind and very professional, Lapin had replaced our failing Drain Field 5 years ago. This company has always done an excellent job for us and we are very pleased with there timely response and professional service. I highly recommend this organization.
Travis Hatfield
4 years ago
Just purchased our first starter condo and have some plumbing issues to address. Chris Portz was our contact and provided by far the best consultation of any company we have reached out for for quotes. He was very down to earth and took his time to explain what needed to be worked on immediately and what could realistically wait due to budgeting concerns. I never felt like he was trying to scare me into any work or up-sell me into anything unneeded. All in all I feel like I have a much more solid understanding of what we need to do and would recommend Chris and Lapin next time you need quotes and honest opinions. Looking forward to getting finalized estimates and proceeding from here!
Athens City Riders
8 months ago
Jason was the best, he finished early and he was always accomodsring and with a smile on his face. Cleaned the grease trap with no problems.
Jose (Lead Plumber) and Pat (septic tank specialist) are fantastic! We had a different plumber out to investigate why we were having issues with our plumbing and we were told it's because our tank needed pumped. When Pat was sent to pump the tank, he actually listened to the issues we were having, looked at our tank and told us that our tank was not the problem and he didn't want to charge us for something we didn't need. Jose was then sent immediately to investigate the issue. He took his time to explain to us what was going on and recommended the best approach. Jose and Pat are truly fantastic - guys who tell you exactly what is going on and don't just take your money!
Marangeli Lugo
10 months ago
Jason did a wonderful profesional job. . Answered all my questions and was very helpful.
Thanks. Will recommend.
Great service! I was able to book an appointment online for a septic tank pump out. When Andrew and Mark arrived, they were very friendly to chat with, the service was quick, and the price was reasonable! I would gladly do business with them again! :)
Edna Gonzalez
4 months ago
Jasón and Andrew did a awesome job with my septic system and came a day early thanks guys and will recommend lapin to family and friends
Lapin is a great company. They showed up early! They were polite, efficient and clearly explained everything.
Follow-up 4/7/2021:Drain field was installed professionally and Carlos was in contact with me through the entire process to answer any questions I had. Great job!I called Lapin to have my septic tank pumped. Bob and Jason were prompt and professional and explained why my system needed some additional attention without sounding like they were just selling me something I didn't need, Carlos also followed up the same day with an evaluation of my drainage field, going as far as to find a site survey and photos of my property before reaching out to me. Very thorough and professional. Highly recommended!
Lance Stemples
4 years ago
Throughout the years we have worked with many different types of contractors for many different projects and services. Lapin is among THE BEST companies we have worked with. They have provided all levels of service for our ATU-- from full field design and replacement to routine periodic maintenance-- and have always been a pleasure to work with. Our main representative Keith is absolutely amazing-- dedicated, knowledgeable and professional, he solves problems quickly and makes every attempt to minimize cost and downtime. We've worked with several people throughout the years that claim to be ATU experts-- no one compares to Keith in terms of his high level of knowledge and extensive experience. We've also worked with Chris on the construction side-- he's done a magnificent job in design and installation and is always responsive to our needs. Thank you Lapin!
Saribel Velazquez
5 months ago
Jason did a excellent job with my septic system thank you for your services
Shawn Villarroel
7 months ago
I own a Property Management Company and used Lapin Services our Kissimmee property. Drake has been great to work with. Extremely professional and very detailed. You can tell he takes pride in his work.
Great customer service is few and far between now a days. Jason and Andrew were terrific! They were on time, efficient, friendly, knowledgeable, and clean. Happy to use and recommend their services
Vincent Tedesco
a year ago
Just recently transferred to Orlando and having to deal with contractors and services rendered can be a challenge. I can absolutely say that it was and will be a pleasure dealing with Matt and his team again and their professionalism. The guys working on site Rick, Nelson, and Andrew were all great and more important, and I can not stress this one enough, showed up and responded when they said they would and promptly. A great experience all around. Thank you guys!
Mr Antonio tovar thanks for your help now we can use our kitchen and bathroom without worry
We used Lapin to empty our septic tank. Ken serviced our septic tank and he was professional and thorough. We recommend Ken and Lapin. 5/11/21
Gary Chidester
3 years ago
I had a pipe leak from the main water line and Lapin Services sent out a crew right away. They fixed the leak, replaced the pipe and solved a big headache for my family quickly and cheaply. Thank you to Jose Martinez and Robert who came out in the stormy weather and got the job done!.
Yvonne Correa Rivera
2 years ago
Jose Martinez & Vincent Lanclos were great. I'm the property manager at Public Storage in Summerfield FL. I thank God he sent them both to my property. They were very professional, friendly, knowledgeable & explained everything I needed to know. They found the leak problem in office bathroom fast went to Home Depot quick then was doing their job. Then had to go back to Home Depot quick before it closed. Jose & Vincent told me not to worry that they won't leave until they finish the job. I was sooo happy God sent them to fix this leak due to copper tubing was leaking from under bathroom sink. They did fix the problem water is working in both office & apartment. They left almost at 10pm. I would recommend this company. Best of the best thank you so much Jose & Vincent you are both a blessing God sent to help me at my property. Anything needed I know who I am calling.Lapin Services best employees.
Danielle Mojica
9 months ago
From the first call this morning for an emergency pump out of our septic tank the service was amazing. Even though they were fully booked they promised to fit me in and were here much sooner that I expected. My super hero Jason called me to let me know when he would arrive and was there when he said he would be with a massive smile on his face and a great attitude. I would absolutely use this company again and would recommend them to everyone. Thank you so much guys
Jason was an awesome help! Super friendly and funny! Got the job done quick & clean. Thanks Lapin & Jason! Looking forward to the next time!
Jose Martinez did a great job explaining my system and the needed repairs. Jose was very professional and personable. Very positive experience.
Easy to deal with and a fair price. Carl Labrador and his crew kept me abreast of the process and progress. I recommend their services.
Our septic alarm went off at night. My husband called Lapin at 7:30 the next morning. We had time constraints due to my pre-admission for surgery. Chris Portz & Ignacio Figueroa came out while we were at the hospital and diagnosed the problem. The pump and float were replaced efficiently and timely. They were courteous, professional and educational. This company was recommended to us by an neighbor, and so glad we called them. We would not hesitate to recommend Lapin. Thank you for a job well done gentlemen.
We called Lapin on Tuesday and they were able to come the next day and were on time and very professional. Danny and Patrick explained the services they would provide, what they were doing, and showed us everything being done. We have used them before for both our addresses and will continue to use them in the future. A complete 5 out of 5.
Jason was great. He came into my store today and cleaned the grease trap and did a wonderful job. Very professional.
I will recommend this company to my friends. I have been using them for year and will do it again in my rentals because you can trust them.Thank you Carlos.You are awesome!
Lapin replaced my Septic system and did a professional job. They also followed up regularly and provided excellent customer service.
I just wanted to thank everyone at Lapin Services for the outstanding job they did with replacing my drain field. The response time, the professionalism and the attention to details is what really stood out about this company. Carlos Labrador, my project manager explained every part of what needed to be done, how it was going to be done and how long the project would take. Liz, the soil survey tech was wonderful explaining how she would take the soil samples and what she was looking for. Robert Consider, the project supervisor did a great job coordinating my project with the county so the inspection could be done same day. The actual drain field installer Wilmer Medina was exceptional. He didn't miss a thing. He was a pleasure to work with. I must say that Lapin may be a little pricey compared to other companies but their work is far superior than any other company around. My neighborhood is 30 years old now and there have been 4 houses besides mine that had to have drain fields replaced. These other companies took days and days to get these jobs done and left a mess on the streets in front of these houses. I am so happy I made the decision to use them. Thanks Again! Kelly Blake
We had a clogged clean out at Orange Blossom Shopping Center and called Lapin for service. The tech that came out was Chris Portz. He was very professional and knew actually what to do. He got the clogged taken care of in no time. Would recommend him to anyone if they have any problems.
Erika Neusaenger
5 years ago
Excellent Service! Wilmer and Lenny did exactly what I wanted and made sure everything they did were up to my standards. They did a great job! Will be using Lapin Services again.
Vallcenza Commisso
5 months ago
Jason Georgopulos did i great job on the grease trap. Very fast and efficient.
Chris came out to diagnose my septic issues at short notice. He was very professional and knowledgeable . He is definitely a FIVE STAR PLUS Thank you Chris for your diligent professional service. I recommend Chris @ Lapin Septic services
Lapin Services were great. Carlos Labrador was our contact and managed the whole process fast and efficiently. New drain field installed start to finish in three days. Highly recommend this company.
Contacted Lapin services for a plumbing issue. Jim Cessna came out and diagnosed issue. He gave many options for the repair. He was able to make the repair at a affordable cost quickly and effectively. I would recommend Lapin services to my friends and family.
You will not find a more quality outfit than Lapin Services. They installed my drain field several years ago and I have had no issues with it. As I am adding on to my house, Chris with Lapin, came out to measure our septic system and drain field to certify it for the county for our building permit. It took over a year to get the permit, due to other circumstances, and Chris willing came back out to certify it again. Once we submitted the paperwork, the county decided that we had to have soil testing and add to our drain field. I called Chris just to tell him and he put on his superman cape and jumped into action for me!! He took on the county and had the issue settled in one day!!! In a situation where he would have definitely benefited from the county's decision to have me add to the drain field, but he stuck up for me as his customer and saved me a boat load of money!!If you need any septic work, call LAPIN SERVICES.
The manager, Daniel, is so professional and understanding that I needed help same day. He was able to send out Justin, a plumber, who repaired my toilet properly and efficiently. He arrived in an hour and a half and was super friendly. He explained everything and tested it out to ensure it was it was working perfectly. He also cleaned after himself. Just a great experience and value. I highly recommend Justin. Daniel even followed up to ensure I was satisfied with their work. I LOVE this company and my experience. Use them! You won't regret it.
Jennifer Banagale
11 months ago
Jason’s communication and punctuality was superb. He was friendly and did a great job. Thank you !
Lonnie Cahoon
5 years ago
Chris was amazing. In the process of buying a 70 year old house requested a septic tank inspection. No one knew where the tank was and several additions had been done over the years. Chris spent an hour at least looking before finding in the back yard 30 plus feet from the house. This after a different company had looked and could not find and wanted 300 dollars more to locate
Jason and Ernesto did a great job handling my septic situation. They were prompt, knowledgeable and friendly. Thank you Lapin!
Derrick Wilson
2 years ago
We have been Lapin customers since 2016. We had a full service septic tank pump-out the week before Christmas 2020. Then on February 9th, We WERE STUNNED!... (just 10 weeks later), both toliets were backed-up. Our plumber announced THE 1,200 gallon SEPTIC tank is FULL! We contacted your office immediately. We waited 6 hours, thinking a Septic Tank-Truck-Pump Technician was in route... While we waited, the septic overflow of yucky-dookey was rising! We are retired, so we created Haz Mat & plastic garments and used buckets to bail raw sewage' from our shower. We wanted to maintain the liquid- levels until help arrives, later today!We knew, we were seriously, in crisis mode; our families health was in jeapordy. We are all healthy but at high risk, for issues. Our home includes, a Army veteran with a heart condition, a 'thirtysomething' spine surgery survivor and a kindergartner.We were confident, when we called into your offices, that our solution was within Lapin's professional scope. We NEEDED your emergency pumping service.WE WERE STUNNED, Again! A Lapin Salesman with a clip board was at our door (?). Please, Explain why we were getting a sales presentaion and a promise of 2 drain field contract proposals, emailed to us tomorrow, ...right ...NOW?What we DID NOT know was: No-one was coming to help us: NO Technician, NO team of experts to make a Septic assessment, NO Truck.What we DID NOT know was: NO order had been given to your dispatch team or other staff, to send your Tank-pumping technicians to our home on a urgent note on 2/9 or 2/10/2021!!We DID NOT know your One Driver & Pump Tank would arrive Wednesday evening on 2/10 but COULD NOT COMPLETE HIS ASSIGNMENT by Himself. AFTER 35 minutes of failed attempts, His work invoice was BLANK & He made his apologies, took his toys and left our home!We DID NOT know or expect your people would DROP the ball.... ON US!!note:* Disappointed & disgusted!!! After your driver's failed attempt to pump our septic tank, WE still had to BUCKET-BAIL, Again... BEFORE bed and AGAIN.....1st light on Thursday Morning!! We were so disappointed. This was personal!!!We were 'spitting MAD!!!!Really? Hours & Days of discomfort & anguish!! Third World conditions in our home, in Orlando! Really?What exactly is your mission statement?? Shame on you Lapin!!!Needless to say...WE ARE STILL STUNNED, AGAIN!!!WE DID NOT Know... we could Bucket-Bail Seventy (70) gallons of nasty & filthy waste from inside our home and haul it out past our driveway!We DID NOT know... we would have to work so hard every morning (2/9, 2/10 & *2/11) and before bed 2/9 & 2/10), to survive and make more DISTRESS CALLS.We DID NOT know that: we would be living in our HOME, with disturbing fumes, squallor of septic filth on our wood floors & worse of all was we were without running WATER Usage for nearly Sixty (60) hours. WHY!!??Ultimately, and fortunately for us, a small local company responded to our Voice Mail message. They heard our desperation.**Within Three (3) hours, they efficiently and professionally identified our issues. For $200. They were able to FIND a problematic CLOG and successful, pumped our Septic Tank.Shame on you Lapin!!!T..he E..nd
Carlos L. was extraordinarily patient, professional and thorough. I say extraordinarily because I needed him to walk me through several optional scenarios to solve my thorny dilemma of where and how to place my septic drain field and all the considerations involved in making that decision. It is uncommon to find such wonderful service.
Years ago Rod Smith and his team designed and installed a lift station system for me. Their dedication, professionalism and ingenuity impressed me from day one. The few times service was needed, they responded quickly and efficiently identified the problem. I highly recommend Lapin Services and if you need a lift station system, be sure to ask for Rod Smith.
Jose M and Corey, showed up when expected and got the job done quickly and professionally. Very happy with the service provided. 3/18/2022
Jose Martinez and-helper we’re wonderful, they assessed problem and quickly took care of it. They were personable and professional.I will recommend them and Lapin services to all my neighbors.
Irving Forestier
a year ago
Jason did a good job on our grease trap. He was on time and professional which is important with our restaurant being inside of an office building!
Jason and pat came fast to my storefor a emergencygt pump out anddid a goodjobthanksforyourquickresponseandservices
Ernesto and Danny came to do the service. They helped me find my septic tank and they pumped it for me.
Very professional and willing to help. Thank you
Ernesto and Andrew arrived on schedule. Pumped out the septic tank. Very courteous, kept me informed of their progress, and did as good as possible replacing the grass that was displaced. I have used Lapin for many years. I never use any other service.
Julie Kollmann
7 years ago
I would highly recommend Lapin Services. We just moved to the area and bought our first home here in Wedgefield. We didn’t know what company to use when we started having Septic Issues and took a chance with Lapin (since they have good reviews online). We were having issues with our septic pump and Lapin was able to send someone out the same day I called. Tony was friendly and courteous. He explained to my husband why the pump needed replaced. Tony was super nice and let my husband hover over his shoulder while he was replacing the pump and told him what he was doing each step of the way. My husband is a very hands on type of guy and he really appreciated this. We would definitely recommend this company (especially Tony) to our friends and family.
Willy was helpful and knowledgeable. Took care of pumping our septic and gave us some advice. Great service! One small glitch, didn't latch our gate and the dogs almost got loose, fortunately I was out with them. Otherwise, great service, took care of us, would recommend them. (We didn't shop around, we called Lapin from several other neighbor's recommendations) Price comparison unknown.
Brian Buning
10 months ago
Couldn't have had a better experience! After getting multiple quotes, Lapin was easily the best value. Carlos Labrador went above and beyond to help me every step of the way. Not only one of the nicest people I've ever met but he was always happy to answer any questions I had. The entire process was smooth and I am very happy with the service provided. The workers who did the installation were fantastic, as well. Can't recommend the company enough.
Rosemary Derrick
a year ago
Willy came out and did service on our septic. He was courteous and quick. He diagnosed another problem and called the plumber and scheduled the appointment
Jason did professional service on our greasy trap and keep everything clear and spray a beautiful spray after happy holidays Jason thanks for all your help
Deborah Bahruth
2 years ago
We have lived in the Orlando area for many years and have found that LAPIN SERVICES is absolutely the best! Quick response, excellent service and great Customer Service. Just had an emergency and ROD SMITH was near our area and at our home within 20 minutes. We thought it was a major problem that would necessitate draining the system and possibly more but ROD cleaned a filter and we were ready to go! Timing was perfect as we were expecting guests. As mentioned before, LAPIN SERVICES IS ABSOLUTELY THE BEST!
Gilles Ouellette
4 years ago
I called about a back flow of sewers and they have responded quickly. Mike came to the property and told me the issue and fixed it immediately.I appreciate their prompt service and will deal with them in the future.Many thanks for the great service.
Shay shaycleaning
a year ago
Jason was at the TownePlace Suites and he was a very professional and he also was very educational. This company has a very good worker.
I’ve been using Lapin Services for a few years now and have always received great customer service. Unlike other businesses, Lapin is always able to get a team out to us quickly. Jose and Antonio were recently here to replace our pump. They were very professional, clearly explaining the work involved and they were transparent with the costs. I will continue to call Lapin for our septic needs.
Willy and Jason came out for a septic service. They were friendly and professional. They arrived at the beginning of my estimated time, and completed the job quickly. Great job Willy and Jason!
Francis Calizo
10 months ago
When I was having plumbing issues with my house, Lapin Services was the company I went to based on their great reviews. Carlos was my first point of contact and he was amazing from the get-go. Learning that your home requires a brand new drain field is a terrifying thing to hear, but Carlos was extremely helpful, informative, and responsive to all my questions and concerns. I asked him to come out and see my property to confirm some of my suspicions and questions, and he came out there himself, no questions asked.The process of getting the new drain field (although a big task) was smooth and was exactly what Carlos explained to me; no gotchas or surprises. He made to sure to inform me of what would happen, what to expect to pay, and anything that could come up unexpectedly. I learned much more about septic systems and drain fields from all of Carlos' explanations, which I am extremely grateful for.Robert was also a great help as he was extremely responsive and prompt when executing the drain field replacement.Also with a 10 year warranty on the drain field that they install, I now have a sense of security in case there are any issues.I highly recommend Lapin for all your septic and plumbing issues!
Fantastic service from Lapin, especially from our technician, Cesar. He was always timely, kept us informed about what he was doing, explained the work, and gave us great recommendations to avoid problems in the future. We won't hesitate to use Lapin for any future problems. Many thanks to Cesar and the Lapin team!
jason did an awesome job on the grease trap thank you so much‼️‼️‼️
General Manager
a year ago
Jason was amazing! Friendly, professional remembers my staff every time. Look forward to his next clean out.
Ethel Henderson
a year ago
Rod Smith/Lapin unstopped my kitchen sink previously. He was the third plumber to check it out, but the first one to fix it. (in less than 1/2 hr.) A couple of years ago, I was having my bathroom remodeled and whenever the carpenter pulled out my vanity, he discovered pin hole leaks in my water pipes. I called Rod and he recommended due to the age of my home, replacing the piping. He had that done and I was extremely satisfied. However, in June of this year I had another problem which turned out to be due to defect in the replaced pipe. I called Rod and he immediately responded, covering the incident entirely. He called in Mike Riley with Riley Drywall and Ashley Peterson/Jose Sanchez with Cntrl FL Restoration Solutions. I cannot express how blessed I feel to find that Rod Smith/Lapin promptly oversaw the job and went above and beyond for customer satisfaction. 9/29/2021 Ethel Henderson
Stephanie McDaniel
2 years ago
We don't trust anyone but Lapin to take care of our septic tank! When we found out in 2017 that the house we bought had not had a septic pump in 18 years, we were a little more than afraid of what we were going to hear, but the guys with Lapin did not try to overcharge us or have us purchase anything they didn't think we needed. After the 2017 pump we have had NO issues with flushing/back ups. We have a new president, so it's time once again for a pump! Jason and Alfredo just came by this afternoon and were amazing. They were both super friendly, efficient, and once again did not try to sell us on anything we didn't need and even knocked off a bit of the price for being repeat customers. We will be happy to see these guys again in 3-5 years!
Jayda Greene
3 months ago
Jason cleaned out our grease trap. Did a great job and was very nice
Alex Castaldi
3 years ago
Great company with great employees. Kervin was my technician and he was very professional and thorough. I appreciate that and would definitely recommend this company!
Technician Josh Arnold went above and beyond the call of duty when recently pumping out our septic tank. Our tank lid is situated directly below plush vegetation and expensive aluminum edging material, and rather than my having to pull it all out so that Mr Arnold could do his work, as I expected I would have to do, he worked completely around -- and below -- it. Neither he, nor I, had to remove or reposition anything, and not a thing was broken or damaged. Amazing! Further, Project Manager Chris Albury has worked with us through the years to provide the excellent service we can always count on from Lapin. He promptly returns our phone calls, and he works around our schedule so that I can always be here when the technician arrives. Although we've not had children under this roof, and although I do use a bacterial treatment regularly, our septic system is now in its 26th year and going strong, thanks in large part to Lapin. Bottom line: We won't use anyone but Lapin.
We have used Lapin at our residences and properties for years. Service and workmanship has always been exceptional. Recently we had to have our drain field replaced. Every staff member that we interacted with were wonderful! Chris-supervisor who diagnosed our problem. Robert -supervisor -who answered my questions after hours. Pamela in the office who stayed on top of the County for the permit and then put together a crew last minute to complete the job so we could keep our fence installation on schedule. Wilmer and his partner that did the work-They were extremely fast and left the backyard neat and clean and Richard who came out to do the final pump . Richard was extremely thorough with the cleaning of our tank so to make sure we started of with everything back in perfect working order. I would recommend Lapin Services for you all your septic needs.
Lapin Services did a pump-out on our septic tank, and we were very pleased with the work they did. Greg and Jason did An outstanding job, and they were very prompt, professional, and courteous. We highly recommend Lapin.
We had a water line leak at our commercial office in Clermont. After discovering that the leak was under an oak tree in a landscape bed in the parking lot, Christopher had to use a mini excavator to find the line and re-route about 30 ft long and 4 ft deep and reconnect. It was difficult because the large tree was within relatively small area a had an extensive root system along with other water-and fire suppression supply lines. No damage was done to the other lines or the tree. So, if you ever have a situation like mine, i highly recommend Christopher at Lapin Services
Septic tank pump out was completed by Josh and Jason. They called ahead, showed up early and did a great job. Scheduling with Jessica was also super easy. Highly recommend!
Jennifer Patterson
a year ago
We called Latin Services to get a second option for a new drain field. Carlos Labrador responded immediately to our call and was professional and walked us through the steps necessary to get the work done. He provided an estimate quickly. He was very responsive and the project was completed in a timely manner. We would definitely recommend them for this service.
We have used Kervin for several clients and nothing but great things to say. He will answer any questions on the systems at the house and take the time needed to give complete overviews needed
gunnar smith
6 months ago
Greg was our service technician today for a septic cleanout. He arrived early, was very nice, and professional! The price was reasonable too! I highly recommend Lapin Services!
As a woman who is DIY inclined, respect and communication are highly valued and receiving the level of professionalism that Lapin provided doesn't happen very often. I personally value and trust this company.As a homeowner who shops around for home services to get the best price and service, it's my experience that not many companies will listen to you and correct issues the way Lapin managers do. Their service, price, and professionalism all impressed me and I would be comfortable asking the office and the managers (Jim and Rod especially) any questions. Their service is outstanding.
Manny Carames
5 years ago
Great experience with this company. We had a backed up septic on Thanksgiving Day. We booked Brownies but they canceled on us the next morning, so we tried Lapin. Alex and Josh were knowledgeable, very helpful and professional. They walked us through the process, told us what to watch for in the future and had the job wrapped up in less than an hour. Great job! We will be using Lapin Services moving forward.
Austin Cramer
7 months ago
Jason G. did a great job servicing my septic
Jorge Yermenos
a year ago
Jason and Greg did an excellent job they came drain the tank out. Explain everything of what was going on. Would use them again if anything happens.
Eric Imperiale
a year ago
I've had experiences with many different septic companies during my last 12 years as a homeowner with a septic system. Some were so bad that I dreaded having to call one. My first experience with Lapin surprised me. They were punctual, efficient, and professional. I first used them for a pump drainout, then called them about replacing my aging, broken septic drainfield. The field is in my backyard with a very narrow access point and many other companies I contacted refused to do it at all and balked at the idea that I could find one who would. Lapin sent their representative, Carlos Labrador, who assured me they would do what was needed to get the job done. He spoke to me at length about what to expect in great detail. He was friendly, professional and always available. The other septic companies were a little cheaper than Lapin, but the difference in service makes them more than worth it. I will continue to rely on Lapin for any future septic system needs.
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