Best Clogged Drains in Orlando FL

Franklin muy buen empleado te explica todo muy bien y hace un buen trabajo Gracias

I received a prompt response from office manager; everyone was extremely professional and I'm thankful with the work they did from the installation of the water heating and how pipes were set up. Thank you.

We bought 2 dual flush toilets in April. One of them never worked and would not hold water. American Standard sent us a replacement. The new one did the same thing that was the 3rd plumber…Then Lapin sent us Leo who figured out the problem in a half hour. We got a pump out for the septic too almost immediately. Finally the toilet works perfectly. I will never hire any other plumbing Co. and I will always ask for Leo.

We are super grateful to Albert for coming to our rescue. He was professional and did a Awesome job!! I would use him again with no hesitation.

Bryce is fantastic! Knowledgeable, kind, honest.

We had to replace a toilet and shut off valve that were both leaking badly with water on the floor. It was done properly and included removal and disposal of all old components plus trash. The caulking was done expertly, too. The plumber was thorough, very nice and on time. This was our first experience with Harvey Baker Plumbing; we plan to renovate both bathrooms soon and will use them again.

The team from roto-rooter is truly customer friendly and focused. My fear of possibly having a bigger issue was easily fixed by the professional in a few minutes. Very impressive.

They are on time, polite, and got the job done

I am pleased with the service that Drain Genie provided on my new toilet install. The toilet was leaking and we could not find the problem. In the end it was a faulty toilet, but Drain Genie was responsive and did their job well in helping to figure that out. I would not hesitate to call them again for any future plumbing problems.

Was hoping to find a plumbing service that we could use in the future. While we Appreciate the prompt service we were disappointed in the price gouging. Cost was double what we had anticipated and there was no discussion in what that cost would be prior to work being done. Will not recommend or use again.

Hired A1 Service Plumbing for a routine backflow testing. The technician failed to turn the irrigation valve back on after testing and, with use traveling for two months, this killed off most of my lawn. A simple $80 testing will now cost me hundreds to repair. I also had to remind them twice to send in the paperwork to the city for testing.

Now, they won't return my calls or emails. Completely unprofessional.

Quote did not match the price. Company name misrepresented on phone.

Situation:
Called the number of my trusted plumber, Tender Plumbing Care. Phone answered with Hello. No company name.

When I asked for Tender Plumbing Care (TPC), the rep explained that he has their phone forwarded to his cell phone thus the lack of company's name. He assured me he was TPC.

When I stated that I wanted TPC because they are the company who installed my plumbing about 7 years ago, he said yes they had.

My description of the problem:
Likely a Pex pipe leak in the attic near the entrance.

Quote Estimation
Approximately 2 hours. Price for a two hour Pex pipe detection and repair, approximately $300.

Real Repair
Exactly as I had described on the phone: a Pex pipe leak with easy access.

Time required, less than an hour. Price applied, nearly $400. When I asked to speak with the owner about the price overage, he told his employee to knocked it down to $345, but refused to talk with me about it.

Given that there were no surprises about the job, and we completed it in record time, $300 would be generous.

Do not trust this company is owner.

Update- I received my $501 refund as promised. I think that the company could do better in their communication but they did make it right for me.

On March 21, 2023, I used Roto Rooter to help me with some water damage. The initial gentleman that came to my home, Mike, was awesome! He found where the water was entering (from underground) and asked if I wanted his company to come out and clear out the drywall and air out the issue. I said yes, and then the next thing I knew I had a project manager, Yesenia, come out that day. It cost me $575. Yesenia told me that she would be with me from start to finish in the project. She indicated another group would come out to dehumidify the walls and use a microbial substance for any mold. She asked for my credit card and put a $1500 charge on my account which she stated would be the maximum charge. She also took my homeowners insurance information and said that she was going to help me get my insurance company to help alleviate the costs; she did not.

A team came a day later and started to tear out walls. One wall that they removed led out to the garage. They put a plastic covering over the hole which did not stay put no matter how many times I tried to nail it back onto the wall. The workers came and went. They were professional and polite, but the communication was terrible. I never knew when they were coming. They would tell me one day and show up the next. They would indicate morning and come in the late afternoon which caused me to constantly readjust my schedule. When I made an inquiry to Yesenia, she apologized, and phone calls were made to me by the workers to clarify the appointments.

Yesenia said that I needed a different company to fix the water problem. She recommended Elite Contracting Group who came out to survey the damage and see if they could fix the problem. The person I dealt with, Gio, I waited, patiently, for ten days and reached out. No response, I didn’t actually get his quote until May 25th. I called Yesenia in the interim to explain that I was not getting any help, so she recommended RACS. John, from RACS came to my house on May 4, and said that he thought it was a foundation issue. He recommended LRE. I contacted them, but they said it wouldn't fix the problem. I called John from RAC to just give me a bid to close the walls, and he never responded.

I was at a loss as to what to do, so I called Yesenia back. She told me that it wasn't her job to help me find a company, but she was helping me voluntarily. She indicated that her work with me was finished. Honestly, what the heck does a project manager do if not try and manage a project from start to finish as she initially indicated? I told her that because of all the storms and the hole from the inside of my house to the garage, moisture was coming into the house and I was going to have to pay for the dehumidifying and microbial sanitation again. She said nothing except, “oh.”

I am now over two months in on this project and it still is not finished. I had to find my own company, Serve Pro who will be fixing the issue. As a person who teaches interpersonal communication at a local college, I would like to point out that Roto Rooter is poor with its communication and customer service. They are great at starting projects, but they don’t follow up at all. If a person is not asking questions they will not get any assistance. When the project manager indicates a maximum of $1500 on a credit card that is not accurate, I spent over $3000. I also wonder if the company may have even caused damage to my house by letting all this moisture from the outside into my house because of the holes.

I am very disappointed by the customer service I have received. Language matters. What people say and do mean something. I would expect that a company as large as yours would have training to that effect. As it stands now, I feel like I was cheated out of $3000, and that doesn't make for a good Google review.

Blaine was very pleasant and helpful, and he had a very friendly mannerism. He has a very good attitude. Thank you again.

I have called Herrell twice now. Both times they’ve done a great job for a reasonable price.
They’ll always be my first call for any plumbing issues.