Best Water Heating in Milwaukee WI

Bryan Faust took my call, gave me guidance on getting my own disposal vs. using one of his, had someone out the next day to install it, replace a P-Trap, and snake my drain. All is in fine working order now! Plus they gave us some guidance on a future bathroom remodel. Bill was emailed, fair, and easy to pay quickly online. Now our plumber for life!

Absolutely joy to work with. We had an issue with our kitchen faucet and Julian and Leo were here in less than 24 hours. Honest, informative on what is being performed, and we were given options for a resolution. Hands down, Diamond will forever be our go-to for plumbing. Thank you!

I am in the process of building a bathroom in my basement and I wanted to give the plumbers a big thanks. They were professional, quick, fair prices, and did a great job. I had a few extra odd jobs they took care of in no time flat.

During my bathroom build, I worked with the designer and she helped me pick out fixtures and toilet to all match. People are very jealous of my new bathroom.

Things they have done so far: new pipe under the cement floor, install new toilet, install shower faucet, shower pan, faucet for my sink, and replaced my galvanized pipe with PEX. With the new PEX my water pressure is great and they had the pipes replaced in a day.

Here is an example before and after.

I had some plumbing work done. I was able to get prompt service. There was good communication from the office - they sent me a picture of the plumber who was coming and called ahead. Jeff arrived on time and gave me an estimate for the job. It was performed professionally and as planned. Recommended.

If I could give more than 5 stars, I would. Omer was the most polite, intelligent and informed technician I have ever had the pleasure of working with. He helped me every step of the way and gave me information so that I could choose wisely. He was conscientious, and his work ethic, unbeatable. I have great gratitude for his advice and knowledge when helping me replace my furnace, which I was hesitant to do. But once the furnace was out, I could see he was spot on. I highly recommend him and can't praise him enough.

Thoroughly explained my plumbing issue and gave me advice to avoid future problems. I Would recommend Hero Plumbing for your plumbing needs.

They have helped us out with great, quick, service on three separate occasions. Quality work at fair price. Highly recommended.

Always great with calling back

Joe was very responsive and was able to get us on their schedule really fast; the crew who installed the ac was nice, efficient, and did a great job cleaning up. We were really happy with the service and the price. I definitely recommend them!
Addition: Justin came out to do a maintenance check on our furnace and was excellent- friendly, professional, and clearly explained the work he'd done. He also gave me a call as he was on his way over, which I appreciated it. I've had all good experiences with Action!

PJ is terrible. After having him out to work on 2 different water heaters on my property, neither one was ever fixed. The one in my house we paid the bill, even though it was never fixed. After I did some investigating of my own, I figured out the dip switches were set for natural gas instead of propane. Really.......?! The certified technician couldn’t figure that out. He told us to run bigger gas lines and do a bunch of unnecessary things, but it was the dip switches.The last time I had him come work on the heater in my outbuilding. It was the only source of heat for the shop so I asked if he could get out as soon as possible. Here is where the he gets completely unprofessional. He said he would see if he can get someone out and call me back. He called back and said a tech was in the area and on his way. He sent him out during normal business hours and the tech did all of the same things I had already done (and I told him that I had done them) . Then he gave some more ideas of things we could do to change it. He left and of course the heater went out. I didn’t even call and complain , it was clear they didn’t know what they were doing even though they are supposed to specialize in the type of heater we had. Time goes by and we get the bill... he charged a $150 “emergency” charge for coming during normal business hours when a tech was nearby. Never told me there would be a charge to get him out same day. Had he informed me of the “emergency “ fee ahead of time I would have been fine with it. I called and after a heated conversation he agreed to drop the “emergency” and I said I would pay when I got the new bill (I won’t pay on the verbal agreement to drop charge as there is no proof the charge was dropped). Never heard from him. No bill was sent, no call was made. Instead of doing what he said he would do he let time pass and then tried putting a lien on my house. Called him back and conversation got very heated again as he was Sarcastic and condescending to me , laughing and telling me he would be owning my house soon. Asked me “what are you going to do about it, your a tough guy on the phone”.He also said he isn’t dropping the charge now. I am going to pay it as it is very clear he needs the money more then I do, but will also be notifying proper people of his actions. He claims he called but my wife and myself never had a voicemail. It’s not about the money, its the principle of everything. Do yourself a favor and stay away you would be better off looking up a YouTube video and fixing it yourself with no experience.

Very good service and well organized. I wish every delivery went as quickly as here.

I've always had a positive experience with them. Their pricing is fair and the technicians are friendly and punctual.

Overpriced and not knowledgeable. Guy came out and didn't know what he was doing. Said he had never fixed a faucet like this so I watched some videos before I came. We have a standard Delta kitchen faucet you see in all the stores!!! Caused a leak in our basement because he forgot to shut the main valve off. Charged $250 and didn't fix anything! If you don't know what you are doing, don't come out. We can also look up videos too. Be upfront and tell people. We would have found someone else first. Never will use again!

Matt K was a very friendly and professional technician he did a great job!!! He was very prompt and got the job done in a timely manner we will definitely use this business again and we highly recommend them 😊

Terrible customer service. They were chosen by my home warranty company but never returned our calls. I left voicemails, an email and ever tried their emergency pager. Nothing. We wasted our day waiting with no water.