Best A/C System Repair in Memphis TN

John is awesome! I would recommend him to friends and family. Extremely polite, personable and understanding. Being a first time home buyer I have no clue regarding plumbing issues. He took the time to help me understand the issue, ask questions, provided options and executed a quick and clean fix. His customer service is exceptional! You don’t get that very often these days.

VERY PLEASANT BUSINESS EXPERIENCE. WILL USE AGAIN.

Very professional handled my problem instantly

Couldn't help with installion

Terrance and Dalton came out. They kept me well informed of the time frame. They were both very professional; providing courtesy water. He showed me the equipment so I would be informed and know the parts when they talk about it. They also showed me potential problems to look out for in the future. I will recommend them each and everytime.

Unquestionably endorse! There was a serious problem with the plumbing that needed fixing. Not only did they have reasonable rates, but they were also quick to respond and really helpful. While other businesses I contacted estimated a week or more before they could get to me, Louis's crew recognized the urgency of the situation and arrived within a few hours to give me a quote. Fixing and rerouting our home's interior and exterior plumbing lines was a massive undertaking. Louis, Diego, and the rest of the crew knocked it out in a single day. They performed admirably! I would strongly suggest using their services. They came out for a modest service involving our radiator and thermostat, and they were prompt, professional, and helpful. Please accept my sincere gratitude.

I have used Culpepper for all of our family homes and suggested them to many other friends,however after my last two experiences with this company I would not recommend them to my worst enemy. Our last experience with this company was a TOTAL DISASTER after 3 hours and not fixing a toilet and making black hand prints and black shoe marks on white wool carpet the 2 people decided to leave the job. I think it was a good time for them to do so. In ending I would give this company a negative 5 star rating. Maybe it is time for this family business to CLOSE.

They have been very helpful throughout the entire process.

I have used All Clear on two occasions at a rental property. The fist time Bobby was the plumber and he cleared several drains for me. About a month later one of them clogged again. Bobby came out and cleared it at no charge.

The second time, Mel was the plumber and he found and repaired a leak in a copper supply line.

Both Bobby and Mel were very professional and conscientious. The prices for their work is reasonable too.

I experienced a clogged sink issue after Thanksgiving. Four days later, after leaving messages for two plumbers I had previously hired, I had still not heard back from them. I called Anthony, the plumber, on a Sunday. They were available on Monday. The issue was resolved, the professional showed up on time, and there was constant, transparent communication throughout. After the problem was fixed, extra care was taken to keep the area neat and secure. Caleb performed admirably. strongly advise. Excellent support!

unprofessional and very rude.

They came out to fix a blockage in my main line that was causing waste water to back up into my downstairs master bath shower and tub for a cost of $419 ($330 + $89 service charge). The technician probably was there 15 minutes and the blockage was cleared so I thought, 4 days later the line was blocked again and waste water was coming into my downstairs master bath shower and tub the same as the first time, I called and told them that they were at my home 4 days ago to fix a blockage and the same problem was occurring again. They told me that it would be an additional $419 and there was no warranty and it was stated in my invoice. My invoice was emailed to me and had to be downloaded to view. DO NOT USE ANY COMPANY THAT WILL CHARGE YOU THE SAME EXACT PRICE FOR A PROBLEM THEY DID NOT FIX THE 1ST TIME. ASK A COMPANY ABOUT THEIR WARRANTY BEFORE THEY PERFORM ANY WORK AND USE ANOTHER COMPANY IF THEY TELL YOU THERE IS NO WARRANTY. Any company worth their salt regardless of warranty would not charge a paying customer again for the same problem 4 days later. PLEASE STAY AWAY FROM THIS COMPANY!!!
I WOULD HAVE GIVEN NO STARS BUT THE LEAST YOU CAN GIVE TO POST IS 1 STAR!!!

Had a sinkhole in the yard that was steadily getting worse and decided to have an expert look at it and recommend a fix. MS&W had done drainage work in the neighborhood and I called to schedule an inspection. Bo came out within hours and scoped the sewer drain. He found several areas where the original terra cotta pipe had separated and walked me through pictures of the issues with recs for a fix. Discussion was very thorough and no pressure at all to have them proceed with a repair. I asked for a quote and received a written one that was very reasonable. Decided to proceed and the repairs were done THE NEXT DAY due to a schedule cancellation they had received after looking at my problem. Work was performed and completed with excellent workmanship and outcome. Had to trench the line but much care was taken to refill and mound the soil so lawn issues were minimal. Thanks to Bo, Aaron, and the crew for a super response and a well done job. These guys are good!

I have called these guys 3 times after I received a verbal recommendation from a friend. All issues were separate issues on different heating / air units. All were resolved in a timely manner and they were able to come out the same day every time. I highly recommend these guys.

Кочені ☝️