Best Cleaning in Memphis TN

Shane was very professional and knowledgeable and gave us several options for our hot water heater issue. Traditional Plumbing’s Customer Service was excellent from the lady that help schedule our appointment to Shane and his helper who installed our new tank. We were very pleased and will definitely use them for our plumbing needs in the future. Dawn and John

Very professional & courteous

They were great!!!!

I've used this company for years. Quality work, Great Customer Service.

Product availability was awesome and the prices were very good.

We had Conway Services install 3 new HVAC systems in the spring of 2017. We had a larger unit installed as well as additional ductwork in our upstairs. Recently we noticed that the system was running nonstop and it was hot. We had Conway come out and after several days and no show techs, it was determined that we have a leak in our evaporator coil. While the tech was searching for the leak, he noticed that the ductwork was not installed properly - the holes were never cut in the insulation resulting in very limited/no air being pushed through the ducts. He explained that is why the back room never felt cool (summer) or warm (winter) and was causing our unit to run more than normal. He said his supervisor would be getting in touch with the installation manager and I would be receiving a call to schedule the repair. I still have not received a call from Conway so I called today and left a message for the installation manager, Dale.Now, onto the next issue - the leak in the 5 year old evaporator coil. The part is covered under warranty, but the labor is not. We have a 10 year part, 2 year labor warranty. The repair estimate I was given for labor only was $2,222. When I questioned this astronomical price, I was told that the repair would take 4-5 hours and this is the price all customers are given. Let me break that down - if it took 5 hours, that would mean more than $415/hr, 4 hours = $500/hr for only the labor!I reached out to a local business and was quoted $900 for the labor. That's still a lot for a 5 year old product that costs a lot to begin with, but is much better than the quote Conway gave.So, the moral of this story is that 1. Conway doesn't complete installation jobs, 2. They don't stand behind their work or products, 3. They will pad their prices to cover warranty repairs.They are blinded by sales, quotas, and dollars.Shop local where they stand behind their work and products and STAY AWAY FROM CONWAY! I will never recommend them to anyone ever again.You can see in the picture where the insulation was not cut to run air to the air ducts.

Arrived during time period and fixed the problem.

Very professional and friendly technicians. Provide great customer service and great interaction. Explained step by step everything that was wrong and how they would go about repairing my water heater. Immediately resolved my issue. Will use Best Care Plumbing, Heating and Air in the future!!

It’s a rarity to have the person who answers the phone be so friendly and knowledgeable these days.
She called me back in less than 5 minutes from me leaving a message, qualified my needs, and booked an appointment same day. When they had a cancellation, the tech called and asked if I’d like to move my appointment 2 hours sooner, which worked out perfectly. The techs arrived 5 minutes early and after completion off the job, they took the time to explain preventive maintenance to eliminate the problem from reoccurring. Perfect experience. I Highly recommend this company.

This is a first class company. I have used them for many years. They do great work and are very clean.

Bobby Bryant is amazing. Arrived early. Identified and fixed probably quickly. Also provided excellent education on our systems and how to maximize performance. I highly recommend. These guys!

This company has scheduled 3 times and all 3 were no shows. I guess they think the customers time is not as valuable as their time is?? I would not recommend this company for nothing. Sad part is, when they don't show up they don't even have the courtesy to call.

Update: The nerve of this company. They actually told my home warranty company that this job was completed. And I'm assuming got paid for it. !!!

After speaking with three different people, explaining the problem with the WINDOW unit AC, waiting on a tech to respond for 15 hours, I was finally told they don't repair window unit air conditioners. Dumb asses could have told me that in the first phone call. Total waste of time talking to stupid people. And the website says they are open 24 hours, they are not.