Best Water Line in Baltimore MD

Ty is very professional and very honest. We had a hard time dealing with the first plumber that got assigned to us. After two weeks, the issue still existed. We decided to find a new plumber and found Ty online. We contacted him and explain the urgency of our plumbing issue between the sink & washing machine. In an hour, he came and outright find the issue and use the right tool to snake it & remove the clog. I highly recommend Ty to anyone who’s in need of professional plumber. I am deeply grateful for the kind of service we receive from him.

Repaired and replaced leaking pipe in the ceiling of my basement bathroom post freeze at the end of December. Very efficient and were able to schedule an appointment in a couple days. Pipe has been leak free since the repair and replacement. Pricing was fair and reasonable.

Dan is thee Man! He was responsive, knowledgeable, and efficient. He did not try to upsell me on any aspect of the job and offered a quality recommendation for next steps in repairing a broken underground pipe. 10/10 would recommend! Save yourself time and money by calling Dan!

Rohan was arrived on time. He was very detailed when explaining what needed to be done to unclog my bathroom sink drain. He even went as far us checking out the pipes in the basement. My sink is no longer clogged I can brush my teeth and wash my face now.

I truly experienced some great customer service from Catons Plumbing today!. Not only did I get same day service within a few hours after calling, but they were prompt, courteous, and cost effective. The plumber Mr. Bruce Jordon was not only knowledgeable and displayed a high level of professionalism, but was informative, and explained to me that the faucet i was having problems with had a lifetime warranty associated with it , and gave me options of going with this warranty; which would mean no work or money for Catons Plumbing, or getting a new faucet installed. Honest and Competent. You can't ask for more than that.
I went with the new faucet but really appreciated being given this option.Talk about great service. I was impressed! I know where i will look to for all my plumbing needs in the future. Its Catons Plumbing from now on. So if you want a Plumber who cares, Catons Plumbing is the one! highly recommend them.

Rob was very knowledgeable about the issue I was having , was in and out of my house within 5 minutes. He was very nice and very professional and the company didn't charge me an arm and a leg.

This is the best plumbing company out there. Prompt, fair and reliable.

I would highly recommend this guy. If you are looking for someone who is nice and will give you an affordable estimate and do a good job, call him. I just had a leaking pipe fixed in my front yard. He was quick to respond. This seems to be a popular issue going on in my area right now. Thanks Mister Plumber and Son.

He did very great job also he is on time
If I have any problems I will request him again

Service was professional and quick.

We have been using Hardy Plumbing for a few years now and will never turn to another plumber. They’ve helped us get a house ready to sell and are our go to plumbers if we need a repair, or even just to answer a question. Very responsive, professional, friendly, and on time. 10/10 would recommend Justin and his crew!

If I could give this company and David, the plumber that came out to install my water heater, 10 stars I would. These days it’s hard to find good/great customer service, and from start to finish this was a wonderful experience, given I had to replace my water heater, on a Saturday. The gentleman that answered the phone was pleasant, sympathized with my emergency. They arrived at my home in a matter of a few hours, and finished the job in an efficient way. David explained everything, did not leave a mess behind. Thank you very much for making a stressful situation more than tolerable.!

Russell was quick to respond/accessible, did high quality work & explained the nature of my plumbing problem. He also demonstrated how other companies attempted to over-charge/deceive me & offered a fair/competitive price. Highly recommended!

I will never use this company again. This company lacks communication and lacks regard for urgent matters. They have drug their feet on services but when asked about it, constantly uses excuses such as we will look into it tomorrow or it is on the list to be taken care of tomorrow. To date, the company has been paid in full for the service (their requirement) but has not completed the work. If not completed by the end of this week, a refund will be requested for the uncompleted work. Type of work to be completed is a pressure test on the gas line. Also, beware pricing. They will rake up the pricing once starting the job. They charge approximately $150 per hour. Don't let them give you a basic quote just to get in the door. Good luck if you choose to use this sorry company!
-- review from June 7, 2016

Update: if I could I would give them zero stars! Called the company today to complete the job. All they have to do is put the piping back together. When they came out in May/June to start the work I sat and watched the plumber take apart the piping as needed to do his job. Tonight a plumber came out to put the fittings back as they were but was hesitant since he wasn't the original plumber that started the job (a trait that all three plumbers expressly portrayed). He tried to tell me that they never took the pipe apart. I explained that I sat and watch the action take place. The plumber fought me on what I seen then stated he doesn't know because he wasn't there. What since does it make to fight fact with opinion when you have an eye witness as opposed to what you think will defend your company.

He then proceeded to tell me it would cost me in parts and labor until they figure out what happened. What since does this make. The man came out, seen the company's equipment attached to the my pipes, removed the attached equipment from the pipes and then stated that they didn't take off fittings... well how did your company's caps and gauge get on the pipes... Anyways, once the plumber stopped fighting me on the situation and admitting that it is his opinion, he proceeded out the door with the companies materials and told me his boss was in church and couldn't speak to anyone til morning. I called the office and they stated that the boss was on a job in New Jersey. Honestly, this leads me to question the integrity of the company. Why lie about something as small as that. If you'll lie about that then you lie about anything.

This company is crooked in the worse way but claim they are a Christian company. I believe that's a hoax to get business from those that rather patronize a Christian company.

When the man finally left he had the audacity to tell me that there are thousands of hungry kids out there and I'm worried about this. What does that have to do with anything.

When I spoke to the lady in the office, she informed me that the owner will call me Monday morning. So now I have to wait two three days to hear from him regarding this matter... no gas means no heat, hot water, cooking etc. and to make matters worse, I'm losing rental income. Clearly this company is a giant hoax and doesn't care about it's clients. If not resolved by Monday, I will get my lawyer involved. This is ridiculous.

Emergency plumbing repair…responsive, professional, excellent customer service!