Best Heat Pump Water Heaters in Baltimore MD

We had a leak in the basement and it was getting messy. Called Len's around 10:00 AM and they had a technician at the house by 1:30 PMJosh O. was our technician and he was fantastic. Very professional and listened to what we needed to have done and then provided us with several options for the level of repair--with no pressure--just the facts for us to decide on.Work and labor was electronically quoted before he started so there were no surprises or last minute additional costs. Josh was very quick in terms of his time at the house (he came on a Saturday).He walked us through everything he did and even got us a quote on a potential new hot water heater.They texted us his arrival info, phone, and picture--along with a tracking map of his journey to the house.Fabulous experience--highly recommend :-)

Outstanding service and work.
Done Professionally...... very reliable, reasonable and trustworthy. Our expert was Zo ......great work done by him...... I HIGHLY Recommend using Catons Plumbing...... !!!

Mr. Anderson is professional, courteous, on time as scheduled. I highly recommend him.

Professional service done quickly and affordable!

Had a clog and sewage issue in the middle of the night. Dee (ID 8058) came first and was able to provide a great price. Worked hard to help through the night. The next morning they sent Thuam, ID 4383 and he was also very helpful. Thuam was able to clear up the issue and went above and beyond to get everything fixed. Definitely recommend.

I love van plumbing LLC

Very pleased with Israel’s knowledge and his persistence in finding a solution that didn’t involve going through a wall! Also pleased with the company’s flexibility in scheduling and getting him to my job quickly.

They were here to unclog disposal where water was being flushed into my sink from another condo. They were very quick to work and spent time to confirm all was clear snd now in working order!

I needed to have a bathtub pop-up drain cut out and replaced. The old one was broken and I couldn't for the life of me extract it. Metcalf Plumbing was able to come out the next day and resolve my issue. I've used them before and I will absolutely use them again.

A friend recommended this company to me and I used them once before and it was fine. This time I scheduled an appointment and the day and time came and went with no one showing up. I called and was told to send a text message only for that to go unreturned. I understand that things happen and sometimes appointments need to be rescheduled, but it would have been nice if someone treated me like a human being and let me know something instead of leaving me waiting for hours.

I know that the Butler Plumbing Company has been around for many many years Started By My father Lionel Butler and his brother Brice Butler. They have been very well recommended and have been a family owned and operated business. When my father retired the 5 brothers took over the business. Thomas and Jeff started a Butler Plumbing in Florida when they relocated. David Butler retired.The company today is still that way with two of My Brothers running it Lonnie and Mark Butler. I have had work done and have recommended them as well to others. They are timely,thorough reasonable,

Spiro was efficient, communicative, and professional. He was able to figure out the problem with my sump pump pit, fix it, and install a new sump pump in a prompt manner. The quality of Spiro’s work is great and he is kind and knowledgeable in his craft. I plan on using Spiro for all my plumbing needs in the future and would recommend his services.

Geo installed a new water heater in the basement of our hundred year old house. He gave us important advice and information on what size and type of heater we needed, and even advised us to spend less money than we might have otherwise.

The work is perfect, and he was on time, fast, and my basement was clean and tidy when he left. He has even helped us get our manufacturer’s warranty for the heater.

Very professional and courteous.

I will never use this company again. This company lacks communication and lacks regard for urgent matters. They have drug their feet on services but when asked about it, constantly uses excuses such as we will look into it tomorrow or it is on the list to be taken care of tomorrow. To date, the company has been paid in full for the service (their requirement) but has not completed the work. If not completed by the end of this week, a refund will be requested for the uncompleted work. Type of work to be completed is a pressure test on the gas line. Also, beware pricing. They will rake up the pricing once starting the job. They charge approximately $150 per hour. Don't let them give you a basic quote just to get in the door. Good luck if you choose to use this sorry company!
-- review from June 7, 2016

Update: if I could I would give them zero stars! Called the company today to complete the job. All they have to do is put the piping back together. When they came out in May/June to start the work I sat and watched the plumber take apart the piping as needed to do his job. Tonight a plumber came out to put the fittings back as they were but was hesitant since he wasn't the original plumber that started the job (a trait that all three plumbers expressly portrayed). He tried to tell me that they never took the pipe apart. I explained that I sat and watch the action take place. The plumber fought me on what I seen then stated he doesn't know because he wasn't there. What since does it make to fight fact with opinion when you have an eye witness as opposed to what you think will defend your company.

He then proceeded to tell me it would cost me in parts and labor until they figure out what happened. What since does this make. The man came out, seen the company's equipment attached to the my pipes, removed the attached equipment from the pipes and then stated that they didn't take off fittings... well how did your company's caps and gauge get on the pipes... Anyways, once the plumber stopped fighting me on the situation and admitting that it is his opinion, he proceeded out the door with the companies materials and told me his boss was in church and couldn't speak to anyone til morning. I called the office and they stated that the boss was on a job in New Jersey. Honestly, this leads me to question the integrity of the company. Why lie about something as small as that. If you'll lie about that then you lie about anything.

This company is crooked in the worse way but claim they are a Christian company. I believe that's a hoax to get business from those that rather patronize a Christian company.

When the man finally left he had the audacity to tell me that there are thousands of hungry kids out there and I'm worried about this. What does that have to do with anything.

When I spoke to the lady in the office, she informed me that the owner will call me Monday morning. So now I have to wait two three days to hear from him regarding this matter... no gas means no heat, hot water, cooking etc. and to make matters worse, I'm losing rental income. Clearly this company is a giant hoax and doesn't care about it's clients. If not resolved by Monday, I will get my lawyer involved. This is ridiculous.