Best Drain Cleaning Services in Baltimore MD

These are experienced, knowledgeable professionals, who have handled a wide variety of projects in our home for years. Not only the usual faucets, pipes and sewer issues... most recently the owner, Ty, installed a radiator in our front room. We can’t imagine going anywhere else!

I've been doing business with Joe for years. He's honest, hard working, talented and responsible. What more can I say? Hire him!

I called them came out right away, did an amazing job I have no drain pipe out of my house, also had another company come out 3 times told me I had to strip my basement floors and much more work up to at least 5000 electric ell .came did about 45 min of work for my problem less then 300 bucks thanks to my co worker recommending yall 10 stars hands down I guess I owe my co worker lunch and dinner

I've been searching for a plumber to install my shower faucet handles. When I called for an appointment, the call center took my call. I listed the two jobs I had, and asked for a technician to visit to create an estimate. A customer service person called back, and I asked a few questions about their rates. That person couldn't answer my questions and transferred me to the customer service manager, a Mrs. Marshall. I politely asked for a range of rates, and she was extremely rude in response. Nonetheless I remained polite, and asked her six times if I could speak, but each time she told me there was nothing for me to say.I had one company come out this week and bill me for the visit, then tell me they couldn't send me an invoice. I had another company come out and not bill for the visit. I'm a little gun shy about the first one, and wanted reassurance that their services would be within a reasonable price range before I paid for the technician to come out. There is a huge range of pricing, and I'm a regular homeowner who wants information before spending her money. I don't think that's an unreasonable concept, but she was shouting about it as if I was asking for the moon.After six times of asking if I could speak, but being told no, I told her that I'd be reporting on my experiences on the neighborhood referral page.The call was recorded, so after hanging up on her as she continued to rampage, I called the call center back to express my dissatisfaction with how I was treated, so the recording of that call could be sent to her manager. I can't imagine an owner would want their customer service manager speaking to people that way.While a very kind person in the call center tried to take my message, Mrs Marshall 'took over' the call, cutting that person out of the call, and proceeded to be even ruder, both to me and the poor call center employee, who didn't even know what was going on. It was incredibly unprofessional and agressive. She accused me of 'harrasing' the people at the customer call center. I was doing no such thing. Customers have a right to report adverse experiences.I explained that I did not wish to speak to her, and that I was calling to file a compliant with the company management. She proudly informed me that she had already sent the recording to her boss, and that they were fine with it.I've never once seen a customer service manager respond so visciously to questions from a potential customer, or go to the lengths that she did to be rude. It was uncalled for and seemingly uncharacteristic for the company, based on the 4 star rating.Obviously, I won't be making that appointment for the technician to come out, and when I report to the neighborhood group on my experiences with the various companies I've contacted, Len the Plumber will be at the bottom of the list. I imagine that they have great technicians, but if a company cannot spend a few minutes explaining things politely and calmly, and winning a customer's trust, all the technique in the world won't matter.The grand finale was her telling me she was 'blocking my number', as if I'd ever call again! My heavens! LIke a grade schoool argument.

Great Service

Quick, efficient service.

HONEST! Professional. Knowledgeable. EXCELLENT PRICES.
I checked services I personally used and my review is for those experiences. I am well pleased with every service provided.

Roto Rooter immediately responded to my call about a leak inside my home within the hour. I met with the plumber (Robert), head mitigation guy (Larry), and renovation relations (Paul). Paul explained the entire process with me before they got started and helped me ensure I understood the insurance claim process. I would definitely use them again!!!

Called Van about our clogged sink in a panic. He volunteered to help us the same evening! He quoted me a very reasonable price after determining the problem and he began work. While under the sink he notice 2 problems unrelated to the clogged sink, a leaking disposal, a broken gasket and the disposal was not installed properly causing it to run very loudly. Van took the time to repair the problems and with no additional charge. My wife and I really appreciated his thoughtfulness. We have scheduled additional work with Van as we update bathrooms and other projects.
Great job Van...thank you.

Highly recommend Hardy Plumbing - both Josh and Nicky are fantastic - they are honest, efficient, and on time and their work is great.

Courteous, professional, informative and accommodating in performing the job on site.

I was referred to Russell by my co-worker and I must say I was very pleased with his professionalism and his work ethic. He was able stop my leaks and repaired it within minutes. Highly recommend!

I used them through American Home Shield, they came out and said they needed to replace the fan I was having an issue with. They informed us they would be back out with the replacement fan and install it. That's been over 2 months ago, I have called multiple times to no avail. I usually get some excuse that they will have the technician to call me, which never happens and I have called over 8 times to receive the same excuse. Read the reviews carefully and you will see a pattern. Our fan is still not fixed. Service request 7/15/2019, today's date 9/17/2019 and still no fan, it will be winter by time its installed, very frustrating.

👺👺👺👺👺👺👺👺👺👺👺👺👺👺👺👺👺👺👺👺👺👺👺👺👺