Best Faucet Installation in Lexington KY

Terry and his crew are the BEST... Hands down.

We had an issue with a clogged drain/pipe from our kitchen. They were extremely responsive when I reached out, gave me realistic time frame to come check it out. I understood with the backlog of jobs from the recent weather issues, my job was not an emergency, but Integrated gave me honest answers about getting out, which I wasn't getting from other places I had called. I can't say enough about how happy I was with the Customer Service, and with the guys who came out and got me fixed!

Ed Cotterell is a fine plumber - certain'y knows his way around a hot water heater. Prompt, professional & courteous service, too. I would like to always have Ed to service the plumbing issues in my house!I appreciate the weekend rates not being any higher, too!

The main inlet line to our septic tank was clogged (roots in the line, apparently) which caused all of the toilets in our house not to flush and water to back up into all of our bathtubs. Of course, this all happened at about 8:00 PM on a night that my wife and I had to get up and go to work the next day. After making several calls to local plumbing contractors in the Paris/Lexington area, Roto-Rooter was the only one who would come help resolve the issue to get us flowing again. The plumber ended up being at our house working until after 1:00 AM but with the help of the mega-sized drain snake was able to get the drain line issue resolved so that we could use our facilities. The plumber was professional and friendly while at our home and he also added an extra wax gasket to the toilet that he pulled inside to help prevent future issues with the seal, which was appreciated.

My only issue was with the $4,500 quote that the plumber gave us to replace the inlet line running from the house to the septic tank. As a new, first-time homeowner, my eyeballs almost leapt from their sockets. I know that septic system repairs can be quite costly, but I also know that replacing one roughly 20' length of cast-iron pipe with PVC pipe should not be THAT expensive. After doing some research, I found that the quoted price was closer to what it would have cost to replace almost the entire septic system which would have been unnecessary given that their were no other obvious problems with the existing system. Needless to say, we got a few other quotes and a reputable local contractor (Martin's Sanitation Services) did the job for $900 (5x less than what we were quoted by Roto-Rooter). That said, I understand that a quote is just that--a quote--and perhaps in the end the final cost could have been much less than said quote. However, let's be real--that was definitely an overestimate. Maybe it's better to quote high as a precaution but it was very easy to feel like it was an attempt to take advantage of a couple of young, first-time-homeowner newbies. Take note, pricey quotes seem to be a relatively common complaint in other reviews.

All in all, I felt that the plumber was friendly and professional, the repair performed at the time of service was satisfactory (although temporary due to the nature of the larger problem), and cost for an emergency call late in the evening/night was relatively reasonable, as far as plumbing jobs go. However, the quote that we received for the ultimate repair was totally bonkers (total cost of over $5,000 with the service call that night). Would I use Roto-Rooter again? For an emergency, perhaps...but I will certainly be shopping around before contracting any major work or repairs.

Buzz was polite, on time, and efficient. He clearly explained to me what he did and why he did it. I will definitely call on these guys again if I need help!

My service man Dean was awsome explained what was going on and fixed the problem no problems once again amazing service Dean will use you guys again hope I don't have to but if I do

When he does a job it's done right. And his prices are very reasonable. I've found him to be very honest and would recommend his services to anyone.

Very helpful and they do sell quality products

Our plumber Mike Reynolds was punctual, friendly, professional and knowledgeable. He stayed on task and answered all of our questions, my husband and I learned a lot from him. We will make recommendations for this company to our friends that may need plumbing services and we will use Mike for all or our future needs, most importantly, all Covid-19 precautions were followed. Thank you Mike!

I turned in a home warranty claim and the Un-handyman Connection never showed. Aggravated, I called my home warranty company back up and they transferred my claim to Plumbing Systems, Inc. When they came out, they were very fast getting my water heater replaced. I was expecting them to inspect the problem, let my home warranty company know, and then come back later to do the actual work, but this wasn't the case! Once they inspected the situation, they contacted my home warranty company to let them know what I will need to pay for out of pocket, and they picked up the water heater and replaced it within 3 hours.

The workmen who came out were also friendly, knowledgeable, and professional. I will definately do business with them again!

David at Sureflow Plumbing was amazing to work with! He was on time, fixed our washer pump in a timely manner, was so polite on keeping me updated when he had to leave for a part, and left the place clean. He ran the washer cycle twice to ensure everything was perfect. We are so thankful for David and Sureflow Plumbing and would highly recommend working with them!

Ben was very knowledgeable and did quick work! We are very sarisfied with the quality of work done and appreciate the service.