Best Video Inspections in Austin TX

Had Byron and his tech come out to help us with 2 septic inspections. We used them as our second opinion before a home purchase.He went above and beyond answering our questions.They even came out a day before our set appointment knowing we were on a time crunch.I highly recommend Byron, he was incredibly thorough and really helped with our decision on the home and property we will be purchasing.Thank you for your help and all of your advice. We really appreciate having someone who is not only thorough but honest and even sent the report and spoke with our realtor which he didn't have to do.Those are the type of people we trust with big projects such as this.Thank you.Autumn and Matthew Turner

Juan Martinez was excellent. Very experienced and diligent. He found the problem right away with our toilet clog and had a solution. Very happy with his service. Highly recommend

They did a great job quickly for a reasonable price. Kudos to Chris, he did a great job. He was very professional and informative.

Fast and efficient.

Always there on short notice!!!! Great customer service from there team!!!

We recently lost both of our water heaters to old age. We reached out to Cold is On the Right Plumbing, who we have been using for our plumbing needs. They were quick to come out and quote multiple options to replace our water heaters with the traditional tank type heaters to upgrading to a tankless. We took the leap and went tankless, but were very disappointed in the 2 minutes it was taking for hot water to show up at the faucet. Cold is On the Right quickly sent out Bren and Jake to resolve the issue. I want to give a big shout out to Bren for his relentless pursuit of the issue and Jake for backing him up every step of the way. I highly recommend Cold is On the Right for their outstanding customer service.

My kitchen sink wasn't working and he showed up in about 30 minutes to fix it. Super nice and efficient.

Quite overpriced. $160 per hour labor + $60 service call not waived with use of service, plus tax, end up with more than $230 even for several minutes

Horrible experience with this company on a tankless water heater. Water heater stopped working correctly. We called Neighborhood Plumbing, they charged us over $200 to work on it, said the problem was air in the lines and it was fixed. That didn't make much sense, but if it was fixed then OK. Worth $200 to have hot water for the dishes. But it was not fixed. Called them back that evening. The guy came back the next day, but spent the whole time on the phone with the manufacturer. He clearly did not know what he was doing on a tankless hot water heater. He charged us another almost $400 for his time talking to the manufacturer and told us that we needed to spend another $750 (on top of the $600 he already charged) to fix it this time (after he said it was fixed the day before). So they wanted over $1350 to fix a unit (that they had said was fixed) that cost less than $1000 one year ago. No longer had any faith in them so called a reputable company recommended by Rinnai. Should have done that in the first place. They needed only 15 minutes to test the unit and recommend not wasting our money trying to fix it. They only charged me to replace it. No call to the manufacturer needed--it was clear he understood tankless hot water heaters, had the right equipment, etc. Neighborhood Plumbing may be OK for regular plumbing, but do not use for a tankless hot water heater.

Satisfied with the work performed.Billing was a bit sketchy.Zen wanted me to give him my credit card info over the phone without me seeing an invoice first.It wasn’t until I insisted on getting an invoice emailed or a link sent to me so I can pay online, that he finally agreed.I shouldn’t have to give my credit card info over the phone to a technician. Ever.

Cody and team were incredibly helpful, knowledgeable and professional. Excellent customer service. I will be using them from now on, definitely a lifetime customer.

Great team to work with. Professional service, and exceptional customer service.

Mickey and crew are who you need for anything plumbing.

The technician arrived on time, he communicated his arrival time and was very informative about care. He did an excellent job. They are my selective plumbers moving forward. I forgot reasonable in price.

WORST EVER!! They had one job to tighten the valve and they came over, couldn’t fix it and created two other issues which were not there before. Charged me $100 just to tighten it and to ensure that there is no leak, I was in a meeting the whole time Jose was working. After 10 minutes he says it’s done, I asked him if the water is leaking or not and he said it’s not.Paid them and an hour later went to use the bathroom, saw this - the water was everywhere. Called them, they blocked my number as well.PLEASE DON’T call them for service!!