Best Sewage Leak in Austin TX

Firstly, I want to congratulate this business for its stellar communication. They kept in contact with me every step of the way. They were able to schedule my repair on a weekend, which was deeply appreciated.I live out of state. This property will be our retirement home sometime in the next decade, but right now we have a tenant. The lack of hot water was an urgent issue and not something that I could wait to get several quotes before acting on.Next, I had concerns about the scope of the work once the technician arrived. This property was built in 2020. The technician offered the opinion that my water heater was old and that it was typical to see this kind of breakdown given its age. I'll admit this is my first experience with a three-year-old water heater in its death throes. Maybe the builder installed sub-standard equipment, but I felt uneasy with the assessment. Especially once it was strongly recommended that I replace the unit. The quote given was $3300 for a new water heater and installation. It’s a small home—less than 1500 square feet—I can’t imagine the water heater was specialized enough to merit what seemed to be an inflated price.I was cautioned that by fixing only the valve more parts could break during the repair. It was a reality I would need to accept beforehand. I did.Luckily, the work was completed and the valve was replaced without further damage. The entire cost amounted to the originally quoted $513 to repair the valve. I’m told the water heater is now functional.I was provided pictures of the work and an itemized invoice. They accommodated me and fixed the appliance in a timely fashion.

Jaun Martinez got the drains cleared fast and efficiently. He explained that process and had suggestions to avoid this happening again.

Jose and Jesus were my technicians today. They were respectful, courteous and professional. They knew their job and went right to work. I was impressed with both of them. I will use Roto Rooter in the future for all my plumbing needs and refer anyone that’s looking for quality work for reasonable prices.Kuddos!

We too have found our go to plumber! Highly recommend Plumb Masters , Austin!

The plumber Jordan was great and very knowledgeable of the problem and great out solving/fixing it!!!!

Highly recommend Austin Plumbery! We had 2 plumbing issues pop up within a couple of days of each other in the new house we just moved into (of course), and Austin Plumbery expertly handled the small job (slow shower drain in primary bath) as well as the big job (started raining through the ceiling when we drained the tub in our daughter's bathroom on the second floor). From scheduling to communication to the work that was done, everything was efficient and top quality, and everyone I interacted with was kind and professional. While I hope not to need a plumber again anytime soon, I will definitely call Austin Plumbery if I do!

Westmoreland Plumbing is a pleasure to work with, you won't be disappointed! They are very professional, courteous, clean, on time, they get the job done! Highly recommend!

The tech, Ross, that came out was great. Fast, efficient, friendly, knowledgeable. He's the only reason this place gets more than 1 star (and I would evaluate him separately as 5 stars).But I was charged $385 for a capacitor, which is a $15 dollar part -- a price I'm sure the company sets, not the tech. (And that's JUST the charge for the part, not the service fee.) Which in my book is straight up theft - and exploitative of their customer base. It's unlikely I'll ever use Efficient again. I hope Ross somehow received the lion's share of that ridiculous markup.

We have used Neighborhood Plumbing for more than 7 years. They are very good and reasonably priced. The owner cares about customers. I highly recommend these guys.

The garbage disposal started leaking on Saturday. Zoom drain responded quickly to my service request and had a person there by Sunday. Reasonably priced, and fixed quickly.

Raymond was awesome! He was on time, very professional, and fixed everything we needed. 10/10 would recommend.

Genuine good folks. They care. They came, they saw, they found, and they fixed. If there were a 6 star rating, they deserve it.