Best Drain Special in Austin TX

I had an emergency plumbing situation and within 30 mins I had a crew at my door. Within an hour my issue was fully resolved and it cost much less than I expected. Very kind and helpful staff.

This company has been a joke. I called them yesterday for service on a broken water pipe and was told a plumber would come out between 5:15p.m and 9p.m.About 9ish I received a call to reschedule for the following day due too the technician running late. It's now 11:17p.m. the following day and still no plumber. I have called several times and all the person who answers says is that I am next to be called. This company deserves 0 stars.

One of our contractors highly recommended Plumb Masters after our kitchen plumbing was damaged by another contractor. Plumb Masters is not a normal company. They are relentless about tackling problems of any size. They just won’t quit until everything is done with excellence. They work with professionalism and superior customer service. This company cleaned up a plumbing mess in ways that I didn’t even think was possible. Stop looking for the right plumber and hire them.

excellent scheduling / communication from start to finish: replaced a cartridge & two hose bibs. will call again for future needs.

This is an update to my review from October 2021.Had a water heater installed. It was recommended that I get a water pressure valve installed too. I think that was about $300 more, but it sounded like a good idea.Today I have a plumber out to fix a leak in my yard and....it's the water pressure valve. Wasn't installed very well. New Plumber says, You just got this? There's old piping around it. Looks like they did a quick job.Just called Abacus and they said they can get someone out tomorrow (I'm losing a half gallon of water a minute!), and there's no guarantee they'll say it's their problem.This extra plumbing job to fix their problem is going to cost me $700!!!Why didn't I call Abacus for my new issue (leak in the yard near the street)? Because they came out a few days after doing my water heater and gave my wife an INSANE quote (from $800-$4,000 depending on the work done) on a leak with my HVAC.....which I was glad I got home in time before she signed it. I fixed that small pipe crack with duct tape in about 2 minutes! That killed all my confidence with this company.I recommend avoiding Abacus.

nice guys. bad at communication.I literally talked with 4 people at their company about 3 clogged sinks. They need technology to manage their business.I called to ask for 3 drains to be unclogged.1st issue: they showed up without confirming my availability and I wasn't there to oversee their work. My wife was not aware of the scope of work and let them in. They should have NOT showed up without confirmation.2nd issue: the field tech didn't know what he was supposed to do when he showed up.3rd issue: he completed 1 clog, charged my wife $300 and left4th issue: I called next day to say hey, you didnt do the other 2 sinks I asked for when I called the office. They sent another tech and wanted to charge another $600 to do the remaining two sinks.I asked the tech what would you charge to do all 3 of these in one trip?his response: about $400 I said great, I will pay the difference. He said Nope, boss wont go for that .Thats bad business and even worse communication.I sent them on their way and suggested a software platform to manage their service business.

I don’t normally write reviews but I wanted to share my extremely positive experience with this company. Especially of note was Justin who was very thorough and courteous, will definitely use them again

Great experience!!!

Replaced two 50 gallon propane water heaters with a Navien 240A Tankless Unit. Arnold from a deal plumbing took my call and came out following day to give me an estimate. I had estimates from 5 different plumbers, price range between estimates was dramatic. A deal plumbing was not the cheapest, but was very competitive across all the plumbers I contacted. They were able to complete the install the day after I confirmed with them.They spent time evaluating the gas supply/demand in my home to determine best approach for adding tankless water heater. My original water heaters pulled 40K BTUS each (80K total) where the Navien can pull up to 200K BTUs, so it’s important to determine best connection to ensure ample supply to Tankless heater. Some plumbers suggested just connecting new tankless to my existing ½ inch gas line, but most including A deal Plumbing suggested running new ¾ inch gas line to ensure adequate supply. They took the time to run the new gas line underneath the subfloor in my walk-in attic (where original gas lines ran) so that it would be out of the way, and wouldn’t be stepped on by any traffic passing through the attic.Arnold suggested using concentric venting so that the new unit could have direct intake/exhaust through existing vent hole in my roof. Worked great and no roofing/flashing re-work was required. We added new rubber gasket, which Arnold provided, over existing flashing which was a perfect solution.Arnold followed up a fews days after the original install to ensure that everything was working properly. I pointed out to him that the isolation kit A Deal Plumbing installed with the unit wasn’t Navien OEM and didn’t have shut-off valves where the flush hoses would connect. Arnold evaluated and agreed this was a poor design and would be impractical when flushing. He ordered the OEM parts and returned within 1 week to replace the original isolation kit. He added extension pipe to the isolation kit valves to drop them below all the connections at base of heater so they would be easy to access during annual maintenance of the unit.Natural Gas to LP Conversion requires dip switch configuration on the unit’s control panel which was overlooked during install, but easily remedied … just glad I checked. The model I purchased includes an internal circulation pump, which requires an internal valve to be switched when using dedicated return line, and some control panel dip switch configuration. A Deal Plumbing didn’t seem familiar with these configurations for the embedded re-circulation pump, but I was able to read manual and easily configure myself. They were very familiar with how to install the unit and are listed as a recommended installer on Navien’s website.Arnold was hands on, involved and participating with his crew throughout the whole install. He and his crew are very cool guys and easy to work with, which I very much appreciated. Unit is working great in my home, am satisfied with the install and the tankless heater’s performance.

There was a very disturbing water leak in my bathroom so I called this company and they came right away and checked my faucets and told me they were worn out over the years so they replaced it with a new one. A job very well done, they had the necessary and good quality materials to fix my problem. 5 stars

Jacob and Rudy were amazing! They were quick, professional, and went above and beyond to take care of our issue. Will definitely be calling them for all our plumbing needs. Thanks yall!

Tyler Garrison the owner and his office manager Danielle both provided support through excellent communication and problem solving to redo a tub to shower conversion started by another contractor. Finding a plumber to complete work another plumber started was a challenge with several different solutions offered and widely varying quotes and or no responses from other contractors. Tyler was a true professional taking his time to look at the job he explained in detail what needed to be done, took notes and presented a detailed estimate that was reasonable based on the other quotes I received. Honest, personable people you can count on to take care of your plumbing problems.

Honest and trust worthy. Reasonably priced.

Ran diagnostics on my a/c unit and got to the root of the problem. Highly knowledgeable and friendly.

These guys are are awesome ?.They have installed a new water line from the outside water meter to my house as part of an upgrade.2 new bathrubs, faucets, and toilets from putting the pipe, to running the water lines for them, to putting the fixtures.They also have replaced my old tank waterheater with a gas tankless that is awesome!You can never run out of hot water with this thing.I've used others before but none of them have been as honest and upfront about costs than Legit Plumbing.The name says it all I highly recommend them.

I purchased a home several years ago that was built in the 1960's. Unfortunately, the home still had its original sewer and drain cast iron lines. After clearing several clogs and performing spot repairs it was clear that the cast iron pipes were past their life expectancy. After getting several bids, I hired Starr Sewer and Drain to replace the entire system (120 feet of tunneling). It's been over six month since the repair and the system has been performing as it should. Thank you Starr Sewer and Drain for your professionalism and for providing me with peace of mind - 5 StaRRs! (Just had to add the extra R haha).

Outstanding service. Jordan showed up after hours on short notice to address our issue.

Sam and Mike were very professional and patient to explain all the services and recommendations. Actually performed some more service (with approval) to save time down the road for a different crew. Highly recommend Strand Brothers for continued HVAC service.

Responsive service emphasizing expertise! Very professional.

Called and was able to get service the same day for a yard leak. Chris showed up and was able to locate the leak quickly, diagnose the problem and get it repaired in a timely manner. I would not hesitate to refer friends and family and would definitely recommend Chris. He's very knowledgeable and takes time to explain everything.