Best Backflow Testing And Repair in Austin TX

Fast, friendly and expert service from Jason and Lorenzo. Loved that they thoroughly explained everything to us. We now know how to care properly for our new water heater.

Benjamin did two separate repairs for us. The first one was an emergency leak late on a Sunday night. He was at our door within 20 minutes of calling him and made the repair quickly. The second set of repairs were also done quickly and professionally. He also gave me some detailed information on other plumbing issues I was having free of charge. I highly recommend Benjamin and his team, they know what they’re doing and are on time.

Very professional company. Brandon our technical helped troubleshoot and provide options for pipes in rental that was affected by the deep freeze. We opted for new pipes instead of trying to chase potential leaks in the future. The office admins are very nice and courteous. Overall excellent communication; text notifications prior to the appt date and text and phone call prior to arrival the day of. Very satisfied with the responsiveness and professionalism.

Many plumbers in Austin can't measure up to Mr. Rooter. They work pretty fast, and they do a decent job. I'd recommend them.

Difficult job done well with great attention to detail.

Thanks!!!

Michael and Olen were extremely professional and friendly with not only how they interacted with me, but also how they carried out the job. It was a great experience!

Joe was fast, kind, and professional. This company has been my go-to for plumbing for the past three years.

Consumer beware. We hired Good Flow for an inspection and they lied to us about our plumbing and over quoted us. We had to get a second opinion and sent out a second company. The second company confirmed we didn't have any issues with photos. Anyways, long story short, I highly do not recommend Good Flow. I don't want anyone to go through the horrible experience we went through. This is a shady company and trying to make money using scared tactics. Also, read other people's reviews as their stories are very similar to mine. DO NOT UNDER ANY CIRCUMSTANCE USE THEM! THEY ARE CROOKS!

We had the pleasure to work with this company for a residential Backflow testing, we highly recommend their services, they are very professional and responsive.

Our house, like many in Austin, had a burst pipe after Winterpocalypse 2021. We were extremely lucky to get an appointment with Biggs only a couple days after everything thawed, and the gentleman who came out to do the service was extremely helpful and accommodating. He had to cut into our sheetrock and make multiple cuts in our copper piping in order to make the repair, but he had all the tools he needed and found the break in the pipe right away. We will definitely be calling again for our future plumbing work.

I just had one of the worst customer service experiences I have had with these guys. I had used them for over a decade with great results but that has changed. I understand the reluctance to give labor rates over the phone but the refusal to give the price of a specific toilet model (as in the part) reeks of bait and switch. Further, I could not even get a call back to confirm my service appointment and find out today that they are now booked for the next two weeks. I wish I had called someone else.

Excellent work and care to detail. I will use this plumbing company again. A+++ ?

Great communication, responsive, quickly scheduled, showed up on time and did what they said they would. Very happy customer and would use again!

Austen just finished a remodeling plumbing project. I would highly recommend Austen Plumbing. He is reliable, responsive, knows his business, and clean to boot. Anytime you need someone that will give you excellent results call Austen Plumbing.

Great experience with Aloha. They came out to fix a problem same day. They were very fast and professional.

Beware. I would give a zero star negative if there is one. This guy is not showing up for scheduled. Response text after 9pm saying he was busy and will come do it tomorrow after 4pm. He called at 4:56 and I picked up but he already hang up. Called him right back about 30 times from 4:57pm-5:30pm and no response.