Best Plumber in Irving TX

Thank you Mark Ondras plumbing for helping my sister! She is super happy with the service you and your employees have provided! You definitely have 2 faithful customers...

TL;DR Joe kept 3400 dollars for a job he never did. Said he'd pay me back, sans the hours he put in trying to diagnose my problem/messing with my pipes, and now seems to be ghosting me.

Had a flood in a bathroom from the base of the toilet. Joe looked at it, figured we had a slab leak. Asked for a 3400 dollar down payment to deal with it by tunneling under the house. We saw his reviews and trusted him, and paid him.

He kept showing up hours later than he said he'd be, and a flushed toilet caused another flood, leading us to doubt his diagnosis. He was gonna deal with the clog, but he still believed their was a slab leak.

He said he'd come deal with it at 7. My girlfriend got up early to let him in; he showed up at 9 but had to leave almost right away because he didn't have the right equipment or he needed to drive his girlfriend to work.

Last straw for us. We told him we were just gonna hire a big corporate plumber to get it over with fast. He was polite, said he'd pay us back the down payment.

We called in another plumber, they showed up, used a camera snake to find the clog, demolished it, and were gone within one hour. 600 bucks. They said they found no sign of a slab leak.

Joe suddenly got real hard to get ahold of. He hasn't replied to a text or call in... 4 or 5 days now? Been over a week since we let him go.

Last time we talked, and I told him I was freaked about the chance of him walking with my money, he said I'm not that guy.

I honestly don't get it. I'm starting to wonder if he ever honestly believed there was a slab leak, or if he just thought we looked like a couple gullible idiots. I guess he was right, if so.

The expertise displayed by this plumbing company is truly impressive. Their team's ability to diagnose complex plumbing issues and provide effective solutions sets them apart. They communicated clearly throughout the process and ensured that everything was fixed correctly. I'm grateful for their professionalism.

I used this company to repair my tank water heater, and I am very pleased with their service. The technician was quickly identifying and fixing the issue. The pricing was reasonable, and the service was reliable. I am happy with the service and would call them always during water heater emergencies.

Eugene is a very knowledgeable, respectful, and courteous profesional. He is trustworthy, clean, and goes above and beyond his responsibilities to get the work done with customer satisfaction.

Lane was the absolute most nicest and honest guy. You hear horror stories about home warranty companies out there. Not with this guy. He communicated when there were issues and just did an all around amazing job. Thank you Lane!!

I have used Texas Blessed plumbing several times over the last several years. Matt has replaced our toilets, a garbage disposal, a faucet, and fixed various clog issues. He is very courteous, and repairs/replaces the item correctly on the first trip out. We will continue to call him for all of our plumbing needs.

We had an emergency and Chris came out right away. They fixed the problem in a timely fashion and discussed the entire process to us. Price is extremely reasonable and they will be the only one we call moving forward. Thanks!

I booked them through American Home Shield and they couldn't get to my appointment for a week. On the day of the appointment they canceled due to an unexplained emergency. When I called to inquire about the cancellation and ask about the emergency, I was told that's none of your business, but the technician is in the hospital. Then she slammed the phone down and hung up on me - they would not answer my call on repeated attempts. Do they really only have only one technician (plumber) for the whole company??? WOW... really rude and horrible customer service. Watch out for these people - I have found a different plumber.

Great service.

We are very pleased with the service of My Local Plumber Farmers Branch/Carrollton and will certainly use them again next time we need plumbing help. The technicians who helped us were Felipe and Jacob; both were bright, friendly, efficient, and very professional. They quickly figured out the problem with our disposal and quickly fixed it back to good as new. The price for this service was very reasonable. A good value for the money.

Everyone I encountered at this company was a pure delight to work with. It was scary to need extensive plumbing work but this team was courteous, prompt, CLEAN and very kind and respectful. The owner even came out when I had a question about a subsequent issue and scheduled the repair right away. They had to dig up an area of my patio and I was pleased with the way they matched my patio stone when they replaced it. They also did a great job protecting my shrubs and replanting them.

Very good work, I will call again if I need a plumber.

10/10, best plumbing in dfw hands down !!!

Bryan came out and was very informative and helpful explaining our system to us.We are new to TX and the demo and info was very appreciated . I will call them should I need service in the future.Thanks guys for the spring look over for $50. Best price for a piece of mind.

ARS installed new ducting, insulation and turtle vents

We have used Nikki’s Plumbing for years. They are always responsive and honest! They never try to upsell you for things you don’t need. They come in and do the job well at a reasonable price. I cannot recommend them any more highly. They are awesome!

Same Day Water Heaters came to my rescue when my gas hot water heater developed a bad leak in the bottom of the tank. I'm an elderly cancer patient sheltering in and I am unable to go out and take any chances of getting Covid. When I called SDWH, I spoke with Diana, and she said they could do all the physical leg work for me once I arranged the purchase of a new water heater from Home Depot, which I did using my credit card over the phone. Diana and the installers were very professional and friendly in every step of the process and the installers showed up on time. They made the whole experience very easy for me, and they made sure to wear masks and socially distance when working in my garage switching out the water heaters. Since my old water heater was still under warranty, they took the faulty unit back to Home Depot where I received credit back towards my new and upgraded water heater. Once they dropped of the old water heater, they picked up the new one waiting in Will Call, and brought it back to my house and installed it in a very short time! I now have a new 50 gal Rheem gas water heater, installed up to code, with a new 9 year warranty and plenty of hot water and no more leakage! I highly recommend Same Day Water Heaters who are the certified water heater installers for the Home Depot!

Let me just start with this: Five months later, and our yard is still torn up! The list of issues is endless with this company, but the root of the problem is mismanagement and lack of communication. I've had one crew from this company come in behind another and point out workmanship issues from their our team! And if you want to get an update on the project, you have to take drastic action of threatening to revoke/contest funding or legal action, as messages routinely go unanswered. Save yourself time and the headache...go with a reputable plumber, not this circus of a company.
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Since RC Pros responded and suggests the facts should be reviewed, I’ll outline them for everyone.

FACT: RC Pros was hired to complete trenchless repair on a portion of our sewer line under the foundation. Upon further review, the cast iron throughout the house was in poor condition and the recommendation was to complete the relining of all sewer lines at a cost just under $30k.

FACT: I asked Dan if we should consider a re-route option, given the overall condition of the cast iron. Dan assured the trenchless would be a better option and would resolve all problems.

FACT: I had other quotes for replacement and reroute options, one being nearly $10k less. Since we already had holes and tunneling started, it didn’t make sense at the time to change companies.

FACT: Trenchless/relining failed. We continued to have issues with the master bathroom. RC Pros did come through with a reroute as part of their warranty, but only after having the threaten revoking funds and sending multiple videos and photos proving the issues persisted. Furthermore, initial messages of ongoing issues went unanswered.

FACT: I told their crews TWICE that the reroute path crossed a gas line to the house that was not marked, and the path extended beyond the property line into my neighbor’s yard.

FACT: Crews proceeded with digging the trench despite the line not yet being marked. (Violation of State law TUC 251.151 and TAC 18.1.)

FACT: Due to gross negligence, crews hit and ruptured the gas line, endangering the lives of my family inside the house. Gas fumes also filled my neighbor’s house, endangering their lives as well.

FACT: Underground utilities were marked the day AFTER the gas line incident.

FACT: Initial reroute trench was dug and sewer pipe laid extending beyond the property line (previously pointed out).

FACT: I had to contact the City Inspector to enforce the issue of correcting the pipe location to not extend beyond the property line.

FACT: Crew that came to work on resetting master bathroom toilet commented that previous work that had been done with the relining method was not done correctly. Toilet flange was not secured to the foundation in any way; screws just went into dirt and the concrete wasn’t filled in correctly.

FACT: Repairs to correct the above issue were also done incorrectly. This time the toilet flange was not set level and raised to high on one end. As a result, the toilet would not sit all the way down and now has ¼ inch plastic shims all the way around it so that it can accommodate a poorly installed toilet flange.

FACT: While trenching, main water line to the house was damaged. RC Pro technician attempted a repair which later failed. RC Pros was slow to respond, and insisted the break was from an irrigation line before even coming out to assess the issue.

FACT: When the technician did come out, he stated that Dan sent him with irrigation repairs parts and he did not have parts or tools to repair the main water line leak. He did determine the leak was in fact from the failed repair that was previously done. As a result, we had to go another night without water.

FACT: While RC Pros has done warranty work and the reroute at no additional cost, we still have piles of dirt and sod in the yard that has yet to be leveled and returned to pre-work condition.

FACT: Communication from RC Pros has been minimal at best through this entire project. There has been no ownership of issues, but rather just deflection.