Best Water Heater Installation in Indianapolis IN

We have had great service fro, Hope. Leon did a great repair on the connection between the water softener discharge line and the drain line that a previous plumber had botched. Robert installed a new sanitary sewer line when the old one collapsed and caused a backup in he house. And, Jim, who came to check a water stain on a ceiling, found and fixed a leak behind a wall that a we did not even know we had. Thanks to all the great employees at Hope. They are knowledgeable, good, plumbers working for a fair and honest company.

Referred to company off of Angie. Called me almost immediately to offer services. I asked how much this would cost and lady told me she could not quote my install because she did not know how long it would take. I said that’s fine, what’s the hourly rate you bill so I can estimate? (I knew this was an hour and a half job, max). She said she couldn’t give me an hourly rate because it depended on the technician. Which to me seemed odd but I said okay fine. So the person comes to the house the next day, and I told my wife to get a price before he starts. He said $670. To replace an existing garbage disposal and the other one was already removed. I said tell him absolutely not and we will find someone else. He then told her he would do it for $473 instead. Why were being price gouged in the first place is an issue with me, but this price was still insane for a disposal. I said ask him why it’s so expensive, and his response was that the work would take 3-4 hours relocating the drain pipe and then installing the disposal. So in my mind for 3-4 hours of work $473 was reasonable. Way more than I expected since I was pretty confident no plumbing needed moved, but he’s the expert. So he does the work but magically, is done in an hour and 40 minutes as I expected. Except, they still charge my wife $473. So half the amount of time quoted, but same price? So I call the company after he leaves and inquire why something that was was quoted for 3-4 hours at $473 (originally $670) was still $473 when it took half the time. The new lady says they don’t quote work by the hour they quote by the job. Which is the complete opposite thing as what the first rep (Macy) told me and what the technician said as well. So I said why was I told by two people it’s hourly and they couldn’t quote me a price because they didn’t know the length of time , if time isn’t a factor in the price. She said she would escalate and someone would call me by the end of the day. Well not to my surprise, that didn’t happen. I will be disputing this with the credit care company and they can sort it out, but I would never in a million years recommend this company to anyone. The technician was very polite and nice, did great work and was wonderful to my wife, so there’s really nothing bad to say about him. But the company is underhanded, lies about pricing, and when they provide pricing it’s 20-30% more than what they actually want to do the work, just to see if you’ll pay it.

STAY AWAY.

Always do a great job at a reasonable price.

On time and great service! Next time I need a plumber, I will definitely call them back out. Thanks AttaBoy!

John went above and beyond installing our new kitchen sink. He was absolutely wonderful and the sink looks great! The project had some unforeseen challenges, but John conquered them with a smile and without a hitch. He was friendly and professional. We couldn't be happier! Thanks again, John!!!

I have Adam out every year to clean out the main waste line.
He’s also installed out water heater.
Next will be new shower valve & spigot. ✌️

Absolutely pleased with installation and with Brad and Nick (I believe that is his name). They were extremely attentive and left the garage much cleaner and neater than they found it. Fantastic work.

Mike was great.. First class

Christian was a true professional! Courteous, quick assessment and quicker completion! Much appreciated!

I have a 70+ year old house. I had a corroded 3 sewer pipe that lead out of the house, located in my basement. It was leaking a lot of water a day. In less than 3 days, they came, gave an estimate and even gave me a bundle deal to replace my bad sump pump, as well, and fixed everything. Was very impressed. Quality work and couldn't ask for a friendlier or more knowledgeable staff. Another thing that helped was the financing they offer. If (or I should say,when ?) the next thing goes wrong with anything they cover, I will definitely be hiring them again and will refer them to friends and family. I don't have one negative thing to say about them. I was definitely impressed and was very worried about the whole process, but they put my mind at ease, right away! Thanks Again, Kyle.

Prompt and excellent service. He even went out of his way to cut a piece of scrap metal as a make shift door for the front of the water heater since ours was MIA.

Paid for a drain snake and they didn’t unclog the line. Not a big deal, but they said I still owe despite them not being able to do anything. Recommend looking somewhere else!

They were very quick to show up after my call and the service tech was friendly and able to fix the leak quickly for a good price.

A professional plumber with good results. Enjoyed the communication during and before the visit. Have used plumb doctor before and will continue to do so.

descent

I contacted Bob, about a plumbing issue at my rental property! Bob gave valuable advise,he gave me options to consider..Very helpful.

Appreciated getting estimates and quotes over the phone and then having the work done quickly and near the estimate when not a firm quote. Appreciated Kyle doing some the small things to make things better (vs just the easiest and cheapest) in the long. And they have always shown up on time. Great service on all fronts.

Amazing! Got his info on a recommendation from a family member. He was in and out, told us everything he was doing and everything we needed to know, and was super professional. We will be calling him for any of our future plumbing needs.

Always show up on time and do a great job.

Dj arrived at the beginning of the timeframe window, sweated some new pipe on intake valves under a sink and replaced the valves. He cleaned up well behind himself. 4 star only because there was a secondary leak from his fix … but he came back right away the same day and made it right.