Best Water Heater Repair in Indianapolis IN

John was excellent and knowledgeable. Unlike our previous company he gave us a workaround instead of hard selling a huge fix. He said ultimately we would need to do the big fix but if we didn't want to spend the money now then here are our options. Will definitely use them in the future for the big fix down the road.

Very professional, friendly, helpful, and courteous of the house. 10/10 would recommend.

Absolutely abhorrent communication and business practices. This group shared that they would work on certain products in my home so I scheduled a babysitter and called off work to have them done. They day of service they call and say that they cannot provide what was asked.

I record all phone calls and I am happy to provide to anyone interested.

Avoid at all costs if you value your time.

On time and great service! Next time I need a plumber, I will definitely call them back out. Thanks AttaBoy!

Technician came to evaluate our exterior situation. He was very professional, friendly and thorough!! Unfortunately he did not have the equipment to scope our pipe, but he made arrangements for that to be done soon. He also noted some other sources of the potential issue. I was very pleased with his service.

Replaced water heater -same day. Finished in a few hours. Had another company come out 4 times and couldn’t figure it out. Very well done.

Josh was on time, polite, knowledgeable and professional. Will call Carter's again if I have any other plumbing issues. Everything was explained and prices were discussed before work was done. Some companies come out to do estimate and then you have to schedule actual work for a later date. This was all done in one visit. Thanks for making this as painless as possible!

Zach was wonderful and repaired my water heater quickly!

Tim, Trevor, and Wes spent several days at my house replacing my water and sewer main. Top notch communication, super easy to get along with, and cleaned up the property well when it was over. I’ll be calling LD Smith back for all of my plumbing needs.

I needed my main drain unclogged. When scheduling I informed them that we have already had someone out that used a 100ft auger and that did not work nor fixed the issue. What do they do. They come out use a 100ft auger (which isn’t going to work) and guess what! It didn’t work. Charged almost $450 and told us we need to call another company. Waste of time and money. When I scheduled, I feel they should’ve told me they were going to do the same thing and I wouldn’t of even went with them. One star because they at least came out quick to do nothing different.

On a Saturday morning, I called in about a pilot light I couldn't get started. I received a call back in minutes and was advised how to fix the issue over the phone for free. I highly recommend calling them if you have any plumbing issues.

Great service! Danny did a wonderful job explaining the issue and gave me tips to keep my drains cleaned.

Roto-Rooter definitely saved our day today ! Company coming tonight, down to one toilet. Our regular plumbing company nowhere to be found( It was Sunday) Toilets don't clog on Sundays..do they? One call to Roto-Rooter did the job , however. A few hours later, their service tech , Khuma, was at our door. However, Khuma did not immediately start flailing away. He checked out the toilet itself, looked at the other toilets, looked in the crawlspace and then gave me a complete explanation of the problem and the estimate to include that further work could be necessary. Khuma fixed the immediate problem, gave us a reasonable bill, and did not leave a mess. Our company arrived, the toilet worked fine, and all are very happy. Thank you Roto Rooter!

Steven and his team have been a preferred vendor for all my homeowners clients for years! As an insurance agent, its so nice knowing my clients are in great hands always w him and his team. I wouldn’t hesitate to personally use them either!

Did a wonderful job! Everyone was friendly

On time. Very knowledgeable. Would use again.

Dennis did a great job installing our new toilets.

Excellent company. Highly recommend

Always show up on time and do a great job.

Always excellent service