Best Video Inspection in Indianapolis IN

Pipes and valves failed on a bath tub. They were quick to come out the next day and fix all of it at a very reasonable price. Plumber went through each step to ensure I understood what needed to happen to ensure all required repairs were completed.

Fast and on time.I greatly appreciate the service I received from Mr Clint Williams. He was Frindly,very professional,knowledgeable and skilled at his job. Outstanding service. All of my plumbing needs will go through Roto Rooter in the future. Wade Harp

Very disappointed with Nick and the office staff. He showed up on Friday to the apartment complex to check on a gas leak. I called their office and spoke to Amanda who said Nick was getting a quote together and I would have it right away. Nick also told this to my leasing agent in our office. Did not hear back from them or receive the quote all weekend and I have a resident with no gas. So I called yesterday to talk with Nick and see when the apartment can be repaired. Doh! They suddenly don't have any record of being at my property and are confused by me calling. Then a real rude woman gets on the phone and says we have no appointments til Friday. Sounds pretty fishy to me. You were in my office on Friday- come see yourself on camera! Very unprofessional!!! I would call Mcneely instead of Gordon's, they are rude and will lie! Mcneelys fixed the leak the same day I called them. So if you want to get the run around call Gordon's! Good luck!

I have used them for three separate jobs in one location. They do good work, always professional, timely and cost efficient.

Fast and know what to do

We had a technician out to diagnose why our heater wasn't turning on. Although he did diagnose the problem correctly, he immediately jumped to recommending that we replace the whole system. Our HVAC system is only 8 years old. Turns out we could order the parts ourselves (even the ones that didn't need to be replaced, but just maybe should be considered in the near future) for just under $300 and was easily replaced without help. He quoted us $3700 for the whole system replaced and almost $900 to replace something that we replaced for under $200 alone. From the minute he sat down with us I could tell he was trying to sell us on replacing everything without any true cause. He also only showed my husband all of the information when we all sat down at the table when I was the one that made the call and who has the knowledge about the system. That was fairly offensive. I'm grateful I had the knowledge to know that this was completely unnecessary recommendations aimed to either replace our system or get us to sign up for a maintenance membership. Many other people might just assume he was being cautious and waste a lot of money. I called because of the great reviews of this company. I'm thoroughly surprised by our bad experience. Please think before you choose to replace a whole system just because it's getting up there in years. When most systems last 15-20 years, don't try to sell that at 8. Get a second opinion from someone who is willing to make the fix and who doesn't charge almost $600 for labor charges for something that took 15 minutes and 4 screws to fix.

The office staff is wonderful and they were extremely timely. He did diagnose the problem correctly. That is why I gave 3 stars and not 1.

Very respectful and thorough.

Very thorough, communicated work processes, detail-oriented and plans to follow-up on issue that needs further attention. Appreciate the service, thank you!

I can not express enough the Excellent Work that Danny did for me.. I received him as a reference and am pleased that I did.. He was able to complete all work that I needed done and was extremely prompt and professional in his completion.. I would and have highly recommended high for work to others that I know..

I have a 2-year-old furnace that still has a warranty with Peterman Brothers. It was -9 degrees outside without the wind chill. I called Peterman on 12-23-2022 and told them it was 50 degrees in my house with two small children. They told me that they could have someone out on 12/29/2022, almost a week later. I expected better service with their ‘24 hours guarantee’ and my warranty through them. My kids were freezing and shivering while we scrambled to get them warm.

Best tech ever Eddie tech 1175. Was very nice clean and experience make job look so easy but 2 other companies tried and could not open line.

Good place to get stuff done