Best Routine Maintenance Service in Indianapolis IN

Ben was efficient, responsive, knowledgeable and respectful of our home (new floors that were always kept dry). He offered us advice on a couple of other issues we discovered in our new home and was able to immediately provide quotes on those items as well. He explained everything he was doing before doing it and there were no surprises. Absolutely recommend Ben and Hope plumbing!

The techs were great but it did cost more than I expected - even with a coupon! My coupon said $85 Drain Cleaning Special but there were additional fees (diagnostic & service I think) that added another $100 plus to the final bill. This was not stated clearly in advance although I told the dispatcher and the technicians that I had the coupon

Very informative , knowledgeable and pleasant.

From beginning to end I was extremely impressed with Austin and Mr. Plumber as a company. They arrived on time for both the estimate and the work to be done. They were not pushy with any sales and very knowledgeable. They advised on many aspects I needed to consider with the age of my water heater and certain things that were not up to code. They quoted a fair price in comparison to other estimates I had received. They were quick, kind, and explained to me all they completed when finished.Overall 10/10 would recommend. ?

We had our main sewer line back up into our basement the week of Thanksgiving. We contacted Hellyer and they came out to check within an hour due to the sewage in the basement. JB was quick to snake the drain and add a new access line as our home had the original cast iron pipe from the 50s when the home was built.

The following week, Joel and Silas came out to do a camera assessment of the line and discovered we had roots in the line causing the issue. Joel discussed the options going forward. While it wasn’t the best case situation, he was able to show me the video where the issues were.

We will be scheduling with Hellyer in the Spring to replace the main line from the house to the road.

JB, Joel, and Silas communicated prior to arrival, showed up within the provided time and gave honest feedback on the situation.

I would recommend the Hellyer team for any of your plumbing needs!

Responded quickly to an urgent plumbing issue and resolved it for what I thought was a reasonable price.

Great communication, fast service and very friendly! I would highly recommend!

This guy has tons of experience and an honest heart. You’ll never regret giving him a call!

Mike at Service 1 Plumbing did a great job of replacing our broken water heater. He responded to my call quickly, made it happen same day and was very friendly and professional. Would highly recommend and will use again in the future!

Had this business quote replacement of AC and furnace- their quote was more than double the competition- $9000 vs $4000 by a couple reputable other companies. Yikes! I shop around when I am spending this much money. They clearly depend on customer ignorance.

The company technician Adam called a half hour before the appointment to let me know he was on the way. He appeared to know what he was doing and looked to do a great of A/C tune-up and a Water Heater Flush.
He was knowledgeable of the job and went through the paperwork with me to make sure I understood it. He was neat and I would certainly recommend him to anyone needing Heating/AC service.

Aqueduct is always prompt and professional. The advice is honest, even advising against a requested service and educating me on why that was his recommendation. His fees are very reasonable.

We had another company install a tankless water heater about 6 weeks earlier. It was working great. The Saturday before Easter, there was no hot water and when we looked at the unit itself, it had no power. We checked breakers, oulet, etc. and everything was showing good. I started calling around different companies who advertised 24/7 service but yet none of them had anyone on-call for the entire weekend. They told me that the 24/7 just meant that they answered the phone 24/7. Uh huh!! They all wanted to come first thing on Monday and I told each of them NO! I finally reached Gary at Mr. Waterheater and they do actually have an on-call 24/7. Gary was great and had Josh set up to come out which he was there inside of 2 hours after my call. After taking his time and checking everything out, he put his hand behind the on-off switch inside the panel and it flickered. Long story short, the factory had not installed one of the wires all the way and it came loose. Great job by all!! Would absolutely use them again without question. They couldn't be any nicer and they were extermely thorough and competent.

Aaron was very knowledgable, helpful, and satisfied service requested.

This is a reputable, values-driven company. You’re not going to get taken for a ride with them. They are happy to help.