Max Haas Septic Service

This is a reputable, values-driven company. You’re not going to get taken for a ride with them. They are happy to help.

Michael, the owner, came out in June and did some repairs on the septic. He was very nice at the time and told me to contact him with any issues or if the repair didn't fix the problem. After a dry summer, the issues didn't show till late fall. I called multiple times to tell him the repair didnt work. He never returned my call. The receptionist said she gave him 3 or 4 messages to call me and he wasn't responding so she gave me a number to call another company. The issue is I think the current problem is due to the June repair. Now I have to start over with someone else...

Nice people on the phone, but feel duped. Needed Max Haas to provide a septic system inspection.

Tech came to home and said he couldn't find the septic tank. Part that is tough to swallow is that we were charged the septic system inspection fee and needed it paid before Max Hass would let us know they could not perform the inspection.

Feel that the Tech was just unqualified for the task needing performed and they should not have taken the money for him to drive out and not do any work.

very odd and out $

We hired another Septic company in area and they found the tank with no issue.

Edit - Angela with Max Haas has made this right. as stated before...very nice to talk to. Tech just seemed unqualified for this task.

Great people to deal with. Not sure why they got any negative reviews, my dealings with them were all positive. Returned my call after leaving a message with them, and they arrived the next business day when they said they would, and charged exactly what they quoted ($220 to pump out my standard 1000 gallon septic tank). Would definitely recommend, and use again.

Great service and support from Rob and Tammy at Max Haas Septic yesterday. Tammy scheduled the appointment and provide great information about maintenance of tank. Rob was courteous and thorough. Highly recommend!

Dave was out to pump out our tank and the lid was rusted shut! He work on it for at least a half hour final got it loose and got the job done. Gave a couple of great tips to help make the septic better. Great service! From now on they will be the only company I will use! Well Done.

If other septic companies aren’t paying attention to level of 1st class service Max Haas Septic is providing, they’re going to get left in dust. My wife and I had a septic issue and they had someone out to service it SAME DAY. They first sent out a technician (Chris) to locate and unearth the septic access who couldn’t have been a nicer guy and incredibly knowledgeable. Afterwards, the honey dipper came and emptied our tank. The operator of the truck (David) was super friendly and was in and out quickly and efficiently. A big thanks to Max Haas for they’re prompt professional service.

I wouldn’t use anyone else other than Max Haas. Their professionalism is top notch and they showed up exactly when they said they would. Their pricing was better than any other local company as well. We will continue to use them in the future!

Excellent service!! I highly recommend. The customer service was excellent and the service tech that came out was very knowledgeable and friendly. I highly recommended.

Have been using this company for years for our properties on a septic. I have 1 pain in my side property. These guys are awesome, discovered the problem and did a complete install for a price I can not beat if I did it myself. Thank you MIKE Popovic and all the staff of Max Haas

I have to say, I am impressed how professional and polite they are. Quick service, and reasonably priced. I Definitely reccomend over anyone other septic company.

Professional service from initial phone call through completion of work. Knew exactly what to ask and confirm, and were courteous throughout the process of getting my septic tank pumped.

My husband and I are in the middle of purchasing a home and Max Haas was chosen by the seller (and paid by the seller - not us) to complete a full inspection on their septic system. The inspector (name has been removed) reported that the septic tank was in good condition (evaluated by probe), the distribution box was in good condition, and the finger system as well. They reported that all of the fingers were ranging between 2-2.5 feet in depth, with only one at 3 feet.

After calling every septic company in the Indianapolis area, I was able to determine that Max Haas is the only septic company in Indianapolis that does not believe in septic dye tests. I spoke with over 10 reputable companies that all rely on this as a major component of determining if a septic system has failed.

After having another very reliable company come out to inspect the septic system for another option, we were able to determine that Max Haas reported incorrectly on all of their findings.
1) The septic tank is not in good condition. In fact, it did not have a baffle installed. Max Haas did not even report this.
2) The fingers range between 3 and 5 feet deep. This tells me that Max Haas did not even actually check the entire finger system as the inspector reported very differently on the depths of the fingers/laterals.
3) There was no disturbance around the distribution box. When I spoke to Max Haas over the phone, they assured me that the D-Box is the heart of the septic system and this told them everything they needed to know. When we found the D-Box during the 2nd inspection, there was absolutely no disturbance in the area to the grass or dirt. Please tell me how you can inspect a D-Box without disturbing anything around it? For those of you who don't know, this is underground.
4) If every reputable company in the Indianapolis area relies on dye tests, Max Haas should do. This is an industry standard and should be treated with professionalism. The dye test was able to tell us that there was a drain in which the dye and sewage was leaking from and going into a nearby creek. We tested all of the drains on the home and found that when we put water into two of them (we waited for each to drain in full before moving onto the next), and sure enough, the dye and some sewage came out of the drains. These drains were buried and somehow (intentionally or unintentionally) went over the finger system, causing the sewage to connect to the drain and leak into the creek.

It sounds to me like Max Haas gets great reviews on pumping systems, but they really did not perform at all for an inspection. They charged the seller $300 for a faulty inspection, assured all of us repeated times they were confident in their evaluation of the system (they reported it was in good, working condition). Yet the home has sewage leaking into a creek that connects to a major lake in the nearby area.

Several months ago, I tried to get them to come out to clean the septic tank at my house. I literally emailed them twice, called and left three voicemails, but yet no return phone call or response. They obviously don't have good communication skills or seemingly care about customers. Avoid at all cost!

The price for a septic pumping is reasonable. He came out and found and fixed the issue and I didn't even need a pump, but I had him pump it anyway to be sure I wouldn't have issues for a long time.

David came today to empty our septic. It had been years since it had been emptied. It was completely full and he had to really work hard at getting it done. He actually went above and beyond the norm. A huge thank you to David.

Great service! Quick turnaround, prices are comparable, didn't catch the guys name but 5 star for him!

I've used them multiple times and they are fast, efficient, and extremely cost effective. They are a great company and I highly recommend them.

I am very happy with the performance from Max Haas Septic Service. Great job at a great price. Thanks Guys!

Diagnosed problem incorrectly ! Paid them $3200.00 still have problem . Owner won't return my calls.
Stay away from this company !

They came to pump out our septic tank. They were extremely professional and efficient. I would highly recommend them.

Our septic tank filled up to the top up on Sunday morning and we had 4 extra kids that stayed overnight on Sartuday.... Early Sunday morning, things got very ugly fast.. No one could use the bathroom so the wife was freaking out...

I called max hass and he was out that sunday afternoon and pumped out the septic tank for a very reasonable price... The guy was clean and polite and they got me out of a real bad jam... I would certainly use them again for this kind of emergency... Thanks for getting me taken care of...

Super responsive, great service!

These guys came out to pump my tank in the freezing temperatures when everyone else that i called said its too cold for our equipment. These guys are awesome!

Very prompt and amazingly took their time to answer all my questions address to septic relatively quick

Great service great people they did a great job

Great service and very fast. I would highly recommend.

Professional service and reasonable prices.

Good communication, friendly people, prompt service, reasonable price.

Angie is the key. She always returns my calls. Whenever I have an emergency they rescue me

Best service and best price in town. Thank you!!!

Great service at a good price.