Best Sump Pump Installation in Indianapolis IN

Great Customer Service

Very good; the personnel were kind and courteous, they were proficient and professional.

Dillon came over. Great service. Friendly. Professional. Informative.

B & W never lets me down. Trustworthy and reliable- I never go anywhere else.

Had a leak under the house from the tube when we closed on our house. Scott came out early and had it taken care of in no time at all. Thank you for your quick response and very professional and friendly service. We will call them again if we have any more issues. Thank you so much.

First time caller / customer for a sun pump issue and my early am call was pleasantly answered by Charlene. Josh C came out and did an excellent job explaining to me the potential issue and solutions. No hard selling and left with my problem addresses and a happy customer! Glad to have found and support this local company!

Awesome Company!

Zoe arrived in a very timely manner. She explained what was happening with our system. She was professional, informative, and very helpful.Would definitely request Zoe again.Thank you, Mrs. Wanda Nichols

David was very friendly and explained as well as showed us photos of what was wrong. He was very patient as we asked questions he answered them in a very clear and easy to understand manner.

This was more important than his customers.I'll never recommend this company again

After getting two quotes for much more extensive (unneeded) repair, a neighbor recommended Hellyer. They addressed only the issue at hand and replaced the leaking pipe without any major demolition or remodel. The overall price was about 1/4 of what the other companies quoted, not counting what would have been necessary remodeling. We are so grateful we heard about them in time and would recommend them in a heartbeat.

Blake and his team are great!! On time, professional, and fair priced.

Called this plumber based on excellent reviews. Jake arrived on time and completed the job, explaining the service. Very happy with the overall customer service and glad to call them for all future plumbing needs!

I called and I don't think he understood what I was trying to say. I thnk this is one man with his own company, not like a corporation. He was friendly but not structured. Did not use services.

In February we had our fireplace on and we smelled gas so we turned off the fireplace and called Mansfield Plumbing (since they were recommended by Godby and that is who installed our fireplace).

On March 3rd, Dalton from Mansfield Plumbing came to the house and tightened 2 nuts inside the fireplace (near where the gas line came into the fireplace). He never checked anything else – not inside or outside, nor did he turn the gas on to check it. He was in our house for a maximum of 5 minutes (no joke). We were sent a bill IMMEDIATELY for $205 from them.

We did not turn on the gas fireplace again for a week or so and still smelled gas, so we called them again. Dalton returned and did some crazy, funky stuff outside. He assumed the gas smell was coming from the key insertion into the house, so he wanted to replace the connector outside. (Keep in mind that was why we originally called them and paid the $200 on March 3rd.) When he replaced the connector he moved it further away from the house (a good 12+ inches). He then came in and told us our key that turns on the fireplace no longer works that WE would have to go find/buy a 12-inch key AND a 12-in extender to be able to reach the new connector to be able to turn on the fireplace?? In the mean time he was going to just turn off the gas, so basically he never tested this new connector to see if it even worked correctly because we had no key to turn it on….. We were sent a bill IMMEDIATELY for $548 from them.

We then went to another plumbing store and bought a key and connector and SURPRISE – it did not work, so we had to call them again….. Another man came to the house (Richard) and now had to redo everything that Dalton did, and move the gas line and connector closer to the house so a normal 12-inch key will reach the turn value without the extender. To fix this problem he also had to replace the pipe coming into our house and made the hole a lot bigger…. Now that it is April, however, we can’t really check the fireplace to see if it works, but at least a key will turn it on…

Now, however, because he had to make the hole where the pipe comes into our house bigger we have to know have (another company) come out and try to fix the gush of air that is now constantly coming into our house from either the pipe or around the pipe and fix the tacky calk that is piled around the pipe on the outside of our house on the brick (tacky)……

We were promised they would “reevaluate” our bills and make it right with us, but that is not true. They made us pay all the originally bills. Bottom line this company got $753 from us and did a TERRIBLE job, and now we have to find someone to come and stop the cold air coming into our house by the pipe and fix the tacky patch job they did around the pipe on the outside of the house on the brick. (Have a picture of this.) So be ware and be prepared to pay a lot of money and probably not have it done correctly.

Topdog and efficient and extremely personable, which brought a great deal of comfort during a very scary time for my little one & I. I trust their work completely and will be calling them for any future plumbing needs. Leon and Logan are amazing!

Rex May and his team are excellent. We have worked with Rex and his family for over 20 years. Simply the highest quality and value. Very trustworthy.

AVOID! HORROR AWAITS! Charged 6 hrs./$688 labor to install a simple 50-gallon gas water heater! How it went? “G” appeared with wrong type heater (electric), charged to go back and get a gas water heater; installed lower grade gas model than requested; new unit has horrible noise when faucet was turned off (video); twisted off inlet to water heater…did not replace…did makeshift repair and charged me; ripped entire water circulation unit & home phone lines of the wall & and simply left them dangling (photo); unbraced circulation unit sags and sways which stresses inlet (video – I think it would have fractured in week!); heavy metallic waste discarded in damp laundry pile (ended up in our washer and dryer); each stair step (light color carpet) stained with rusty sediment; warranty and manual left drenched in water; rusty metal screw dropped on carpet - family member stepped on it; reinstalled urethane insulation on cold water inlet; “G” said I required a thermal expansion tank installation (false: we have an open system – no backflow valve); hot water circulation pump valve left in off position (two bathrooms did not have hot water); did not wear Covid mask during entire installation. And there were issues from McNeely’s office: nothing in writing; no written estimates; no diagnosis of leak/problem; errors in transcribing almost all details of request (example: lost our address after request was placed); appointment cancelled/scheduled for Christmas eve; promised but failed to help process valid Rheem warranty (McNeely is a Rheem ProPartner); not truthful in BBB affidavits concerning this affair. I could add much more! But, be warned, this is what you will get if you hire McNeely!

Very pleased with my service, the guy was very professional, I will use this company again and refer others. Thank you!

Just wanted to supplement my husband’s post below. They are lucky I can’t leave photos on google reviews and that I can’t give a negative 40. But if you would like to see the destruction that they leave behind in your yard please see their Facebook page where we have left many pictures to document their total disregard for our property following their repair. It literally boggles my mind that a company has so little respect for their client that they will destroy your yard, make your garage inaccessible (my SUV is currently still stuck in a pile of mud), and accidentally cut the power line to your garage and literally care less. Their response was (and I wish I was kidding) “not our responsibility”. If that’s the kind of company and customer service you are looking for then this is your company. Again, please see their Facebook page before you hire them so you can see the damage that they could potentially leave behind. Utility Shield will be getting an earful from us as well because I want to ensure they know the quality of company they are hiring to do their repairs.