Best Plumbers in Cincinnati, OH

We worked with Jeff Marshall on trying to get city sewer installed for our home we needed to sell to move into a different home.. We purchased a pump for thousands of dollars and he was suppose to start our job soon after. For over 6 months jeff made promises to start our job and never showed up and never fulfilled his commitment . Over and over again, we called and he never showed up and didn’t return our phone calls. We pleaded and begged for him to start so our job would be finished and we could sell our home. He Never followed through. We lost money on the sale of our home as we lost buyers due to his lack of professionalism . You just don’t treat people like that.

Very professional and good customer service

Had them come do a quote for a new waterline . I called and he told me they were waiting on oups before they can quote. But it's been 2 weeks since then and nothing. I am frustrated with the lack of communication. I leave messages and I never get call backs. Wasted my time here, unfortunately.

Great, very helpful

The guys came promptly fixed my clog issue. They were on time, polite and kept masks on.
I'll call again if I need a fix.

Always greeted professionally by phone and in person. They answer questions. Chris M. (a veteran) came protected with mask and gloves. He avoided coming in our house until he needed to go to HVAC unit. he talked to us via phone/text. Keep up the good work. Thanks.

Joe has been one of 2 servicemen we know we can count on. No matter how busy he is if your problem is urgent he will come right away. Other work is always done in a methodical manner and he rarely needs to leave to get parts or take breaks. In remodeling an old Victorian Joe has been indispensable. He’s become like extended family thanks to his friendly outgoing personality!

Incredibly unprofessional. Made an appointment with them to have my tub, toilet and sink reinstalled after having my floor replaced. My appointment was for 8:30am and they were running late so I gave them a call to see what was going on. They said that an emergency call came in and that my appointment had been pushed to 10am. I was fine with that, although I wished they had informed me ahead of time. The plumbers arrived at 10:30am and were there only 30 minutes before saying that another emergency happened and they had to leave. The ONLY thing they had done was put the tub back in it’s place. I had made an appointment with this company and expected my work to be completed. If they had been so busy with emergency calls then they should have called me earlier to just reschedule, not just leave me high and dry with my bathroom still out of order. Don’t waste your time dealing with this company.

My plumber Ron was on time and very polite. He did an excellent job and even cleaned up when he was finished! I highly recommend this company and there awesome employee Ron!

Does great work

Wow, words can not describe how pleased I am with the service I received from 1-Tom-Plumber! Cody and Ben were prompt, professional, listened carefully and got to work without hesitation! They may be young, but they are truly top notch in their profession. Even though it was our first time meeting, I felt perfectly comfortable leaving them working in my home while I ran errands (something I rarely do). Repaired the problem, cleaned up nicely and were on their way. I will definitely use them again as needed. Very fair pricing to boot. I can't wait to spread the word! These guys are keepers for sure!

Great service. Kudos to Stanley McKinney. Kept me informed of what he was going to be doing and updated me of his findings and recommendations.

Great company, did an awesome job

Bill Williams did a fantastic job both times he has worked on our house. He replaced a water heater on one occasion, and our kitchen sink the second time. The work was done right the first time, and everything was very clean. I can't recommend B&B enough!

I called this morning and my problem was resolved by 3 pm. I was really impressed with the efficiency and courtesy of the gentleman who came to my home. He said he can’t always get to a call so quickly, but I’m really glad he could. And I love the motto on the truck...”shit a is going down!”