Best Businesses in Minneapolis, MN

What a nightmare! Do NOT use these people. We purchased the home 4/26/17. On 4/17/17 Twin Cities Rooter snaked the sewer line for preventive maintenance as requested by prior owner. The report read removed a small amount of roots. From our purchase through and up to 9/12/18 (18 months), we had NEVER had a backup! We called them early September 2018 and set up an annual preventive maintenance for 9/13/18 again with them. That report was basically a carbon copy of the one they did in 2017. Three days later @ 6 AM (9/17/18) we had our first backup ever. We called Twin Cities Rooter immediately and they said they would come right out. They explained that when you snake, it can shake things up inside the line and cause this. NOTE: In speaking with 4 licensed sewer and drain companies, they said that Twin Cities Rooter's shake up reasoning for backups was ridiculous. They snaked again on the 17th and the tech told us it was clean and that they had pulled out some roots. At 11 PM on 9/22/18 we had another backup. We called them early on 9/23 advising them. They came out on Sunday, September 23rd and hmmmm, you guessed it snaked it again. Throughout we were charged each time and on 9/23/18 charged double because it was a Sunday. We couldn't make it more that 72+ hours without another backup. How could we go from ZERO backups to 3 within 10 days after they snaked and cleaned our line? We scheduled a camera with them for the next day (9/24). We went to the pipe and I said I hoped it would only be a repair and the tech said repairs are $6,000 and the camera had not yet gone down. He also said that the tech that snaked before said it was hard to get the snake down and he had to apply alot of pressure. Does this make any sense at all? They had cleaned it 3x in 10 days and there are 2 of us living in the house. Anyway, the camera report said that a chunk of clay piping was missing. We were then given an estimate for $8,000. We strongly suspect that when these techs were snaking they, in fact, enlarged what had been a small missing piece of clay piping causing all the backups while also increasing the damage. Then to add salt to the wound, they don't give the customer a copy or link to the camera and if you want it, you have to pay for it. We still can't make it more than 72 hours without backups. We are now desperately trying to figure out what to do and immediately. C Boedeker

I am released and happy knowing that our basement it is free from flooding thank to Guy's Sewer / Drain 👍

I have never been more impressed with a plumber in all the years I've needed various services. Benson is by far the most considerate, thorough, timely, and quick-thinking service tech I've encountered. Not only was my situation a challenge, but he also exceeded my expectations with his suggestions/solutions. I can't thank him enough for the work he did. I would use him again because he walked me through both repairs and even offered some helpful tips for moving forward. I'm beyond satisfied. I would highly recommend TJK Plumbing to everyone needing a plumbing repair, from simple to complex; they're the company to call!!! Elliot E

I had a great experience with Roto-Rooter coming to clean out a backed up shower drain. They were able to come out within 60 minutes of calling and fixed the drainage issue within 15 minutes. Brian was experienced and helpful and made the process easy!

Great service! I expected to schedule an appointment next week but I got same day service! Fred was professional, polite, and went the extra mile. I expected a big black mess when the work was complete but tub ans sink were spotless! Thanks for the great work. Enjoy your vacation!

Great problem solving did a fantastic job with quick response time when I had no water in the house. Definitely will use them again

Fixed a leak in my Sink in 1 hour at a low price. I would highly recommend them.

Corey and his team were incredible. We had our septic go out and in less than 24 hours he showed up, did the work, checked to make sure nothing was missed, cleaned up --best of all his service, attitude, capability were incredible. I would recommend him and use him again in a heartbeat. Corey understands service and excellence!

Great customer service and very professional. Matt and his crew went above and beyond my expectations! Highly recommend.

These guys were amazing. Excellent and professional work !

Jesse was out at my home that’s currently undergoing a basement remodel. Super nice guy and did exceptionally good work. Highly recommend. His plumbing is tidy and thoughtful. While he was out he found time to remove some unused saddle valves as well as install a filtered hot water line to our hot tub. Cool trick Jesse!

I think this listing is a scam. I called - they took my information - then transferred me to Mr. Rooter Plumbing...

Jim & Rob did a wonderful job installing a new sink & dishwasher for me. They were very knowledgeable and professional. I couldn’t be happier with how it turned out. Highly recommend them for any plumbing needs!

Called and apparently he is retired. Rated as okay as he was very nice.