Best Plumbers in Boston, MA

Chilli Willie are the best! They take pride both in being extremely knowledgeable about HVAC technology and in doing high quality work, and are very professional and responsive. I first met one of the co-owners, Jared, about 15 years ago when he was working for another HVAC company and fixing a banging steam heating system in an apartment I was renting. I was so impressed by how knowledgeable he was and his willingness to take the time to explain what was going on and to actually fix a difficult problem that when I bought my own house I searched until I found him and Chilli Willie and hired them to install gas service, including a gas dryer and an outdoor firepit. Jared, Steve, and the several employees who assisted them did a fantastic job! I'm planning to have them come back this summer to replace an oil-fired boiler with a new gas boiler.

Sam is the absolute best! I've been using him for over 10 years. I was lucky to find him. He is not only friendly and efffiicent but he has the best response time and always picks up his phone. I've come to totally rely on him for my needs. Just recently I was having issues with my washer and I called him. He was on vacation and still picked up my call to let me know that he did not fly back till Sunday night. Come Monday morning at 8am he was at my door. He is so trust worthy and his rates are reassonable for the time and effort he puts into all the projects I've had for him over the years. He tries his best to fix something before he has to replace it and always tells you what he is doing. If you are looking for a new plumber, search no more!

Andy at DrainStars was incredibly responsive to the plumbing problem I had. He worked to resolve the problem and left everything clean. I highly recommend him!

I have been working with Narrow Way on a number of jobs around my house, an old! Boston house; jobs have ranged from putting in a laundry sink to plumbing a bathroom . They are very reliable; they come when they say they will, they complete the work they say they will in budget. If they can't do it in budget they let you know why and they have options. They know how to deal with old homes and the surprises they bring to any job. And they treat the customer like a partner instead of the opposition or a brainless impediment (or worse). I recommend them.

Great working with Zach! Friendly and thorough service.

I plan on calling again for my yearly boiler maintenance.

I called him at 7:30 AM on a Saturday morning and left a message. Kevin McGrath called back in 20 minutes. After explaining the situation, he said I'll come over between 9 and 10 AM, but he arrived a little earlier before 9:00 AM.

Within 20 minutes he had figured out a work-around to get it going temporarily, and explained that his son (also named Kevin) would check on getting a warranty replacement, and we could discuss this after the weekend.

The fact that he came right away, knew exactly how to fix it (being an older gentleman he knew some tricks the younger guys probably wouldn't have come up with), and on a weekend made it well worth the price. I would definitely give him a big thumbs up.

Company had good outreach about scheduling and keeping me up to speed about the arrival of the technician. The tech, Helder, was on time .Very professional, pleasant, polite. Informative about filters and services. Efficient. Helped with setting thermostat program. 5 star service!

Very friendly, quality service!!!

Michael with Presidents Plumbing was super responsive when I had a problem with my heat. He took care of the issue and I had heat within an hour. He was super professional, explained the issue & how I can prevent it. For sure someone to rely on!

Pinnacle plumbing has never let me down. Charlie, the owner, has rescued me numerous times, from replacing a broken, leaking water heater to helping me search for a lost earring in my shower drain. He has assisted in 2 different remodeling projects at my home as well. He and his workers are conscientious, respectful, and thorough. As I said, Pinnacle has never let me down!

So, we all know plumbing emergencies alway happen on holiday weekends, right? Of course! We lost our hot water Friday night. Spent hours Sat leaving messages with answering services, waiting for callbacks.. UNTIL we found Jay at Aaron Plumbing, who ACTUALLY PICKED UP THE PHONE and asked detailed questions about our situation. He and his father came out the next day and took care of us. That's the bottom line: they were responsive, and took care of us. Highly recommended.

Performed work of sink and dw drainage quickly, which was great, but in two months the sink started leaking, I asked them to repair. no answer, really ☹️ disappointed .

Velocity Plumbing Rocks!!! I am very happy with Velocity Plumbing from the two experiences I had last year & recently. I had different type of leaking problems last year & this year in my condo. I also needed help to change my sink garbage disposal. Each time I contacted Tom ( Velocity Plumbing) , he responded promptly to assess & provided honest feedback. I appreciate the professionalism, honest assessment, speedy work & the customer service care in following up on making sure no more leaking. I would highly recommend Velocity Plumbing to anyone. 👍👍👍

Great, efficient, timely, professional.

Vincent is an absolute gem! I’m so lucky that I found him. I found him on a forum discussing a complicated problem with my heating system. Countless other plumbers had tried and failed to fix it. When he came over he told me that it was just two wires that were switched. I have hired him for other things since. He was here yesterday to fix a rotted out cast-iron drain pipe that was embedded in my wall. He cut out a perfectly clean square,did the work, replaced the square and cleaned up every speck of dust. Also he calls you right back and is super responsive. He’s a very intelligent and hard-working man. I cannot recommend him highly enough!

Always available, good prices, easy to deal with. Been using these guys for five years - everything from a faucet leaker to furnace replacement.

Given your previous reviews, please take the time to consider your answers. They definitely come off the wrong way and aren't inviting or welcoming. I understand it can be frustrating to get forwarded a job request on a quote but customers are still interested on any estimate they get. I thought it was me reading the tone a certain way by your response, but after seeing your reviews there is a pattern. Why start with 'We don't do cheap projects' ... and then suggesting what I can look up online' understand that perhaps that is exactly what the customer is doing ( due diligence) and doesn't need suggestions on how they sort through estimates. All you have to do is provide the quote, and feel confident on what your company provides. Please take the time to consider approaching yelp inquiries differently.