Drain Stars

Look no further for your drain issues. I highly recommend this business. Andy and his crew were awesome and super attentive to the work. I was extremely please with all of the repairs.

On a Saturday my sewer ejector pump failed along with my hot water heater. The perfect storm. Within a couple of hours Andy and his son were on site fixing the problem. The ejector pump was completely full of grease and other unmentionables but they came up with a game plan and got it done. I would call these guys anytime!! Can’t thank you enough!!!

My usual plumbing contractor recommended Drain Stars to clear a difficult clog that I couldn't reach with a 20' snake. They called back quickly, scheduled an appointment within hours, arrived right on time, assessed the situation, and took care of the problem. Andy and his associate were polite, clean, and efficient. I'll use them again, and I'd highly recommend their service.

Drain Stars was outstanding! I called in the morning and Andy was able to come out within a couple of hours. He used the camera to show me where the problem was in the sewer line, and he treated it then and there. He was wonderful about explaining everything. Highly recommend!

Drew and Peter were amazing and are definitely stars in my book! They were referred to us by our plumber because our plumber wasn't available. I can't say enough good things and would highly recommend them!

My kitchen sink was clogged along with disposal not working. Called Drain Stars. My call was answered after 2 rings. Very impressive. That was a strong indication that this company is reliable and professional. I explained my situation. The gentleman who answered my call took all my information and told me someone will call me back within an hour. 1 hour later I received a call from a man named Andrew. He was extremely polite and professional. I went over the concerns one more time with him. He was at my place within 1 hour. That was also extremely impressive. He was very cautious of the covid 19 situation. He put me at ease right away with his professionalism. He diagnosed my concerns and explained very clearly what needed to be done. We agreed on a very fair price and 30 minutes later my sink and disposal was up and working. Andrew throughly cleaned up the work area and was on his way. This by far was the best and easiest experience I have ever had with a drain service company. I strongly recommend Drain Stars

I called Drain stars on a whim after a job from a previous company was done incorrectly(And for nearly triple the price). Drain stars came out and took a look at my main line and they were very nice and courteous, and were happy to show me how my pipes looked before and after the job was done! Very satisfied and they charged me a fair price, plus they did the job correctly! Will definitely be using them again if I ever need to.

These guys are awesome! Responded quickly and explained everything as they did it. Double checked their work before they left to make sure the clog was cleared and we wouldn't have an issue in the near future. Would definitely call them again!

The last thing anyone wants is a sewer backup on any day let alone a Sunday. I made a few calls and the price was outrageous to bring out a jet truck (of course being Sunday), some places didn't even respond. My mothers budget was also an issue as she wasn't prepared to spend thousands of dollars on cleaning her sewer line.
That said, Adru came with an electric snake (at my request) and proceeded to try to get the clog, however we have a catch basin so it's not quite as cut and dry as using a snake (which I had a feeling would be the case as it has been in the past).
Andru was courteous, professional, thorough and concise. After an hour of trying to avoid the jet truck , he communicated to me that we would need the jet truck. He made a call and within 30 minutes a jet truck was outside, not only that but they put a camera in the sewer line to accurately see what they were getting into. Something a previous drain cleaning company that we had used never did (if they did it would have been an extra charge). Andru and Andy worked together communicating the entire time and cleared the catch basin with ease.
If you have to have an experience with a sewage backup, this is the company to call.
Everything they did was included in the price given, all the while communicating to me effectively what they were doing, showing me the camera in the line to showing me the end result which was a very large tree root that came out of the system.
I work for a plumbing company so I am familiar with others that do this type of work. This company impressed me enough to write a review which is not something I normally do.
I will be recommending Drain Stars before any other company based on their responsiveness, professionalism and sensitivity to our financial situation, they were not out to take advantage of the situation we were in, they were in it to do the job the right way. The price of the job was more than reasonable for the time and effort that was put into cleaning the catch basin. Others would have charge double what they did for the amount of time they were here on a Sunday and in the rain!
In these uncertain times, which for me is important as my mother is on oxygen and hasn't had any outsiders in her home. This was an unavoidable situation that we needed to resolve, they both wore masks and gloves and understood though she was paying the invoice, the communicating had to go through me. I felt comfortable around them given they took the precautions that one would expect at this time.
If I could give them more than 5 stars I would. Great job and much appreciated!!

Andy was quick and efficient and the price was much cheaper than Roto Rooter. I had roots in my sewer line and Andy was able to jet the line clear the roots at several locations along the line and confirm with tv inspection.

Drain stars were incredible. We had a serious main line sewer issue that only Andy was able to take care of after 2 other service providers showed up and failed. Andy’s technology is second to none and was necessary to unclog the drain. Further, he knew it was an emergency and came out on a Sunday. He was easy to work with, timely, and was happy to walk me through the process.

Would strongly recommend Andy and his team.

Andy at DrainStars was incredibly responsive to the plumbing problem I had. He worked to resolve the problem and left everything clean. I highly recommend him!

We had an emergency backup in our waste pipe that had broken open (very bad situation!) and while so few plumbers even returned our calls (everyone out due to COVID), and the ones who did didn't want such an intensive job, Andy arrived even earlier in the week than quoted and fully dug out, replaced, and re-cemented our waste pipe in about two hours. He was friendly and upfront about our situation, and walked me through everything he did so nothing was a mystery. Well worth the reasonable rate! Can't recommend him enough!!

As someone who doesn't know anything about plumbing, Drain Stars did a fantastic job explaining to me what was happening with our leak, what our options were, and pricing. Service was quick and efficient. I'd absolutely use them again.

If you have a clogged drain stop looking around, and just call Andy with Drain Stars. I’ve used them twice now, and Andy’s service is second to none. They are polite when they answer the phone, courteous/clean when they are working at your house, and their pricing is very reasonable!