Best Businesses in Louisville, KY

Today I had Paul Stoeckel of Roto Rooter come out to replace some water lines and maintenance my systems. I’ve had previous work done to my home and I was lucky to have Paul back then also. Once again he did an excellent job and was very professional and helpful. I highly recommend him and service any plumbing issues you have. Thanks Paul keep up the the good work.

Shawn was professional and courteous. He explained the problem well and had our best interest in mind. I appreciated his service.

The repairman (Mr. Campbell) provided great service! He was professional and thorough. I'm pleased with the results. Additionally, I appreciate him taking the time to offer recommendations and detailed explanations for additional preventive maintenance in order to avoid future potential plumbing issues.

Very timely and professional. Got the job done and haven’t had a problem since. Reasonably priced. I would definitely use this company again.

I am grateful for the professionals at Pacific Plumbing. The were honest, upfront and provided a fair bid on a complicated job. I would recommend this company for anyone looking a plumbing job. They are honest, reliable, and fair. These traits are hard to find now days in the trade industry these days. But Jack Gram and his team do it right the first time! I am looking forward to future business with this great team!

Great work, very professional, affordable, and quick. Thank you so much for your services. Highly recommend

Very nice worker on time

We called Druin because our realtor recommended them. We had no connections in the septic/sewer field, so went with them. They came out to pump and inspect our septic tank and did so professionally.

During the process, they installed a new septic alarm and could not get it to function. They told me the line underground must have been cut/damaged/etc so the signal from the septic float to the alarm was not functioning. They told me they could come back to hook up a new wire, and I told them even if not underground just hide in the deck and I'll bury it later.

A few days later the alarm started going off at 3am. No, no problem with the system, the alarm was just working somehow! Unplugged it and called them and they said they'd have to get their electrician back out. After more than a month, we called our realtors to let them know the treatment (ignoring us) we had received and they tried to step in.

We got one more call from Druin, and they came and installed a new wire. The never did any other work they were supposed to do.

I called them to let them know the same thing had happened: The alarm started going off for no reason, on the NEW wire.
No response.
They were supposed to come cap a PVC pipe in our septic mound.
Never came.

We will never use or recommend this company again.

CAVEAT EMPTOR
Saw their advertisement in a Church Publication. Assumed it would be a good business. WRONG!!! They severly overcharged for walking in the door and telling us that it was not a plumbing problem.No served rendered.

He started and finished same day, great work and very professional.

Austen was highly professional and very helpful. Look forward to doing work with him again and this company.

Don’t recommend this business. Called for a quote for a job, and they were more concerned with finding out how I heard about them than my business. They took down my info and said they’d call the next morning. Here it is 3 days later and haven’t heard anything back.

I called to discuss possibilities, however, I was transferred to a voicemail in which I left my information to receive a call back. As a result of this I wanted to assure that my message was clear so I call Professional Plumbing back (what a name for a company that seems to not get it) the representative answered the phone and hung up the phone in my ear. I try to work with the company despite the bad reviews. Not only did I ignore the reviews I know & work along side of this company before on a project in which I became pretty good friends with the site supervisor. Not sure what has happen with this company over the past several years but I don't believe they have the correct people representing the company properly.

Excellent quality and reasonable price. What more could you ask for!

Fantastic service and fair prices