Best Tree Installation in Phoenix AZ

I found Lone Star through their website after seeing a picture of an outdoor fire pit that I liked. Chris emulated the project perfectly by getting Phoenix permits handled, tapping into a pre-existing gas line, extending the gas 70 feet and building a beautiful flagstone fire pit with boulders complete with new electrical outlets. The project turned out exactly as expected and we're pleased with a whole new area of our yard. Additionally, as the projected wrapped up there was a loosely-related electrical issue and he responded quickly to the problem after he had been paid, which is uncommon and highly appreciated.

Chad and his crew at Ground Zero created a masterpiece in my front yard. We had a general idea and he was helpful and patient with all our change orders. We had a tight timeline and he worked with us to achieve a great result.

BJ’s landscaping has provided transparent service for projects as large as removing trees and as small as a quick recommendation all while maintaining the look we want for our property. I’ll use them from now on, I’m very happy.

Spoke with Zee to have some work done on my backyard. He was super responsive and ready to get started. We agreed on the project, time, and cost and everything was going well. Problems seemed to have occurred after they (mostly) finished the project.

During installation, one of their workers broke my water timer which is not really a big deal as it's pretty cheap to replace. However, he took it and said that he would come back the next day to replace it and attach it to the PVC pipe I asked them to install. That night, I received a bill from them, which I paid since I figured I could trust them to return and finish the job. It has been a month and there has been no contact from them despite me emailing and texting.

Overall:
Quality of work - 4/5 (why the hell is there so much sand in my backyard, it looks like a beach?!)
Personability - 5/5 (very friendly and nice)
Follow-through - 0/5 (they disappeared).

They were so professional, love this company!

Friendly, professional and did a great job on my lawn!

Awesome service! Easy payment methods. Very approachable and understanding!

We needed 2 Pecan trees and 5 Sissoo trees that were overgrown thinned and trimmed. The crew was on time, did an excellent trimming job, and cleaned up any debris. Very pleased and will definitely use Big Nick again.

Landscapers Phoenix service was excellent and the workers are professional. Highly Recommend!

Luis and his crew are amazing! We met him at our last property that we rented. They were the default crew that tended to the property. We have since moved to a new location, and hired them to keep our home pretty as well! These guys are very honest, trust worthy, and they do great work!

We had them come on Saturday 04/27/2019 and they did an amazing job. Ivan is such a nice guy and did everything we asked them to do. Our yard looks amazing, our palm trees look awesome. We even have them coming once a month for yard care to maintain. I would highly recommend them to anyone!!

The all team members were awesome. They are very hard workers and eager to please their customers. We are so pleased with the work that they did for us. Our backyard landscaping is neat and beautiful! Thank you for a job well done in Scottsdale.

Descendants Landscaping was so fast and extremely communicative through the entire project. My yard was in bad shape and they installed beautiful artificial turf, rock & even built us a paver patio. They did an incredible Job! All of this was done at the most affordable rate. We love our new front yard!

After I moved, Abel Hardscape performed a terrific job renovating the old turf. At the time of the quote, the price was reasonable, but after witnessing the work they completed, I was VERY HAPPY with it. They created seamless patches and improved the appearance of the yard as a whole. Everyone who took part in the procedure was cordial and punctual. highly suggestable

Their landscape designs are wonderful, they added natural beauty to my landscape which I have never dreamt of. They were a joy to work with.

Hired Jose for a general yard clean up and he did a good job. A couple of months later I hired him for monthly yard service. My lot is around 3/4 acre and we agreed on general cleanup excluding tree trimming for $175 per visit.

He and his team were punctual and stayed for about an hour which comes out to $58/hr per person. Front and back area looked good after they finished and Jose needed to get paid right then and there. After they left I discovered that the side area of my yard looked untouched and branch clippings that we had agreed to be picked up where left behind.

I texted him and his response was I do it next month. Since I don't want to stare at a pile of debris for an entire month I politely asked him to come back before next month and to complete the job. He agreed and said next week. I didn't hear from him for 5 days and reached out when he would come. His response: I'll come by tomorrow and pick it up, but in the future I will only pick up branched that we cut off. He made it sound like he was doing me a favor by coming back even though it was part of the scope when he quoted me.

Needless to say he didn't show up when he promised he would. I then proceeded to call him to see when he would come back and he just hung up the phone on me. At almost $60/hr per person I expect better service!

Hire him at your own risk. He is a charming guy and fooled me.

Also keep in mind of all the 5 star reviews he is one of the reviewers himself: Jose Rodriguez. The rest are probably friends and family.

Diseased tree removal and replacement. We had a slight glitch in the job but that was also due to our schedule having been moved up since we offered to take a schedule change if they had a cancellation/reschedule. Stump grinder wasn't available at the time of removal and that put us back a couple of days. Not a big disruption and I would have given a 4.5 but doesn't seem like that option exists. Victor and his team do a good job and we recommend them for their expertise and ability to accomplish the work needed.

Very poor customer service. Paid $250 for services a few weeks ago and although they were an hour and a half late, I was pleased with the work and decided to rehire for front yard. Set a time for noon, didn’t want them to have a card on file so took time off work so I could be here to pay.
Nobody showed up.
Called and reset an appointment for the next day. They came an hour and a half early. LUCKILY I was on lunch break and randomly stopped at home and saw them pulling up at the same time. No call, no notification, nothing. I called Sergio and asked if there was a service that could be thrown in for the inconvience of today and yesterday or maybe a small discount. He started arguing with me over how the appointment was for 1:30 and they showed up so no. ( Although the time I got home was 12 PM and they did not show up yesterday or even have the decency to inform me they wouldn’t show up. )

I was planning to hire them at least once a month but due to such poor customer service and treatment I will take my business elsewhere. As you all know landscaping is not cheap so I will be doing business with someone who actually appreciates their customers.

Save yourself trouble and go somewhere else.

Don't expect them to do everything they charge you for. Skipped 3 out if 11 items.

They do not return calls and hang up on you when they realize you are not a new customer.

Edit: After 6 weeks of calling they finally picked up and sent someone to finish the work. At this point I had already done 2 of the 3 items that were ignored the first time around.

Best Cuts In The Valley.