Best New Hardware in Phoenix AZ

JOHNNY IS THE BEST LOCKSMITH, AFFORDABLE PRICE CAME ASAP. GREAT CUSTOMER SERVICE!!

Helped me out with the price. CJ was a nice guy. Took just a few minutes to get my civic open.

Excellent service, highly recommended. Can't find any other service like this in the area

Such a great company with a fantastic staff. Shannon helped me get a brand new key for my car (I lost the only copy in had). He was so pleasant to talk to while he worked. He even gave me some great recommendations for spare keys, where to hide them, products that work well, and advice on other issues i was having with my vehicle. I will definitely be going through them again and I would highly recommend them to others. Thanks Shannon!

Ryan was wonderful. He was punctual and professional.

I just purchased a car for my son and needed another key. I was able to obtain a generic FOB. I called several locksmiths in the area that had good reviews. Most wanted over $200 to cut and program the FOB and nevermind what the dealerships want. I found Alcatraz Locksmith on Yelp and reached out to the owner Todd. Well, in a nutshell, Todd was awesome and had a flat fee of $40 for cutting the key and $50 for standard programming, if you can meet at his place of business. I highly recommend Todd for all your locksmith needs.

I am a single mom of 3 young children. I called this company over the weekend. First they quoted me 45 minutes which was okay at the moment. I called them back 53 minutes from my first call and was told the tech was 15 minutes out...20 minutes later I call back. Was told he was 2 minutes out. Spoke to the gentleman for over 2 minutes and still did not see my tech drive by or come near my property. I asked the tech to call me directly. He did. The tech was awesome. Very polite towards me however I was pissed to find out he was given my address but in Surprise not GLENDALE!! By now it is near 4pm. I called them at 2:43. He finally got to my home around 4:30. REMEMBER I AM LOCKED OUT OF MY HOME WITH 3 YOUNG CHILDREN NO FOOD NO WATER AND YES EVERYONE I SPOKE TO KNEW THIS!!! He worked on 2 doors until 6pm and still could not pick my locks. He was not equipped with a drill... eventhough it was his idea to drill thru the lock. I saw my neighbor finally come home...so I went over there and with their help we were able to resolve the issue. This company in my opinion is not staffed accordingly to handle the locksmith business. I don't know whose fault it was giving the tech the wrong address either Debbie in the office/the dispatcher or the tech who inputed in incorrectly in his GPS. Either was this is unacceptable. After it was all said and done I asked for a managers call back first thing Monday. Well today is Monday and can not get either Eric or Patrick on the phone. I have recently learned they are the owners??? Really? Owners and they allow this time of behavior. I shouldn't be surprised though. They cant even call me back or even take my call. That night I had 3 sunburnt heat exhausted children. None ate a decent dinner. One was so exhausted and tired he wasn't fully making sense. Yes I did bring this up to our family physician and they gave me at home things to do. I will close in this, there has been one person through all of this that has been professional and polite. Liz in the office has been awesome. She has better customer service skills than anyone thus far. Thank you Liz!!!

Brian was Excellent!! 10 stars!! Very Good customer Service! Will be back again for sure! great guy, Excellent Salesman! Nice looking store! Thank you for everything! Dan

Fix the issue, was quick. Thank you! Would recommend

Sean was extremely fast both getting to my location and getting me back in my car. Also a great person to communicate with. Getting locked out of your vehicle is stressful, but when Sean showed up I was pleasantly surprised and relieved.

Thanks Sean

Great and fast service!! Nick is an angel!!

Jeff is great. Honest and trustworthy. Would use him again in a second.

My car was unlocked by a representative of the company who had come. He was both courteous and knowledgeable. Incredible thanks to both of you!!!

5 star all around! You call Locksmith Phoenix and you don't just get all of your locks fixed, installed, replaced etc... but you get amazing service with it too! And more

It was my friends birthday and I got my keys locked in my car for the first time. I was worried about the cost to get my keys out but thankfully John the locksmith arrived quickly and unlocked my car, he was really nice and efficient.

Turn Key Locksmith owned by Corey Han arrived on time and fixed my lock properly. Phenomenal service, i highly recommend their service

I had very nice experience with getting keys cut for my car.

Very friendly, fast and efficient service! I will definitely use them again if I’m ever in a pinch!

Great response time, arrived w in 15 minutes of the initial phone call! And a decent price!

Excellent interaction!! On time, notice before showing up, and rapid onsite service! The locksmith technician even drove back to the office to get an extra key and brought it back immediately!! Definitely highly recommend Using them!!!
James