Best Home Construction in Phoenix AZ

Chris and his installers are great! They did my cabinetry for my new custom home and it turned out wonderfully! We did have an initial set back. The wrong color was ordered for a few cabinets. A easy enough mistake, with blame in multiple places. It happens. You learn a lot about someone based on how they respond to a mistake. Chris took ownership, quickly dealt with the issue and kept us on schedule purely on his effort. I can't speak any higher for that level of professionalism. It is an extremely rare trait in the construction industry. There is a reason my GC has used Chris for 25+ years.

I visited the Tatum location and spoke with Mike J. I asked Mike a few questions about their various lines of cabinets as we are planning a fairly extensive remodel. Mike wasn't the most patient guy as he seems a little short with his answers, instead he asked me at least 2 or 3 times what my budget was. I told him we didn't necessarily have one and that I would like to give him a design we paid to have made for us in order to help us solicit bids from. I could tell this didn't sit well with him at the time, and based on my attempted follows was confirmed as he has not replied. There are plenty of good cabinet companies in town that will give you the time you deserve, Mike/Diamond Kitchen & Bath won't, at least as was our experience, unless of course you tell them you'll give them a blank check. That might get their attention.

New Cabinet Company has a really great selection of cabinets for a great price. Highly recommend for the value - the cabinets are high quality without paying high-end prices.

Eric has been a great designer and was excellent at coordinating the contractors throughout the remodel. I would totally recommend him for any remodeling needs.

Great product. Great prices! If you are looking for white shaker cabinets, the quality and price can't be beaten. Great value and easy communication!

VIP Cabinets provided exceptional service. We picked up our kitchen cabinets at their local warehouse and they were all in great condition. Will definitely buy from them again.

We had a great experience our garage looks beautiful. The quality is excellent , install excellent, follow up very fast. Triton went above and beyond to help support some special requirements we had for our space.

We used this company years ago for garage cabinets and had a fabulous experience. When it came time to do our closet, we knew we wanted to use them. The designer was able to come out and get our design to us very quickly. However, when I wanted to change things or had a question, communication was awful. I would have to follow up several times to get a response. It was super frustrating. Fast forward to our install, at first glance, our closet turned out great. But upon closer inspection, there were tons if little dings and areas where the finish was chippped. We decided to let it go. A week or so later I was sitting on the floor painting baseboards and noticed a gigantic damaged area- it could not be seen unless you are on the ground. The installers HAD to have known this was damaged and chose to install it anyways. They assumed we would never notice. For a $7000+ closet, this is unacceptable. In order to fix this, an entire wall of the closet will need to be removed- I will have to take a day off work, take everything out of my closet again, and clean up the sawdust mess again. The closet goes all the way up to the ceiling, so the ceiling drywall would inevitably get dinged up and need drywall repairs and paint touch ups, etc. In other words, this is not an easy fix. I am SO mad that their installers felt it was acceptable to install damaged pieces. But, the lack of customer service is even more frustrating. I don’t want the closet redone, but feel that they owe me a portion of my money back. Their customer service department refuses to discuss this with me despite multiple calls to them. I do not recommend this company unless you’re ok with getting a damaged $7000 product.

I cannot say enough positive things about this amazing, family-run business!! What a find! Robert, Arlette, Joe, Emily and the whole install team work seamlessly together in a truly customer-centric, communicative manner, and are honestly a joy to do business with. From the moment I reached out with an inquiry until the day we wrapped the project, they were immediately responsive, service-oriented, professional and caring. It’s truly a delight to find such a good human-centered local business. And the results? WOW!! I love love love my kitchen now! It went from 90s and drab to cool, bright and inviting, at a fraction of the price of a total kitchen rehab. I would sincerely recommend them to anyone, and actually already have. Next up, our bathroom cabinets!

Nobody knows kitchen cabinetry and design layout better than Josh. I highly recommend his services. His Company's professionalism, affordability, and attention to detail are unmatched.

To be fair, the team at Design Lab did get our vision for the kitchen and bath remodel we planned, and their designs did, eventually, work out. HOWEVER, we’d suggest, should you opt for their services, to be very clear about what services they plan to provide and to be certain that they are doing what they promised correctly. In our experience:

1. Design Lab represented themselves as the lead team for our remodel. Without telling us, after we hired the contractor they introduced us to, they signed a contract with the contractor and Design Lab became a subcontractor. This created confusion for all parties throughout the project.
2. We kept the same footprint in the kitchen. Despite this, Design Lab did not measure the existing cabinets correctly. The cabinets they ordered for one wall would not have fit. Fortunately, the contractor identified that issue, but it led to a 2-week delay.
3. There was a gap from design to construction, which was our choice. By the time the project started, the kitchen cabinets we had selected were no longer available. Rather than telling us, Design Lab simply ordered different cabinets they thought we’d like. We didn’t like their choice. This led to a 4+-month delay, during which we had no kitchen.
4. Design Lab often did not order sufficient quantities of materials (like tile, cabinet filler, crown molding, kitchen cabinet knobs). In the deal they made with the contractor, Design Lab apparently maintained control over ordering materials and supplies. This added time and frustration, because projects could not be completed in one visit from the trades brought in by the contractor. All these issues led to completely using the contingency piece of the project budget, even though there was only 1 change order ever made.
5. Design Lab incorrectly ordered the backsplash tile, when they made up for the shortage of the first order. We had 2 different style tiles waiting to be installed, but fortunately this was spotted by the contractor before the tile was to be installed. Design Lab also ordered kitchen knobs that were different from what was in the specs.

All of this made a project the contractor estimated would take 6 weeks ultimately take 8 months!

I want to start by saying this store is AMAZING! Most of the reviews are saying customer service is great, maybe if you are there to purchase custom furniture or cabinets they pay a little more attention to those projects, my experience was less than stellar. I purchased a 2 X 11 X 6' piece of oak that had to be cut from a 15' ? board on the lot. The salesperson was reluctant to carry this board to the saw even with my assistance, he wanted to cut it with a chainsaw, expecting I had the saw to do this. No job too small kept running through my mind. They have a great selection of salvaged lumber and like I said the store itself is amazing but with the haste I was shown, I will take my business elsewhere from here on out. I was quoted a price on a 32 door of roughly 4K that a smaller shop had quoted me less than 1k. I will stick to the smaller Mom and Pops shops that do not have such an exorbitant overhead to cover.