Best Home Construction in Phoenix AZ

I thought we had a septic tank for our sewer service, turns out we are on city sewer and sanitation. I called Sewer Time thinking we had a septic pipe leak but it was the main sewer pipe to the street. Dan at Sewer Time explained how my sewage and water system works and that they were a full licensed plumbing company and they dug up and replaced our sewer line. They did it fast and were very clean doing the work. I want to recommend these guys to everyone sewer system or septic system they do it all.

Jose' Aguilar was the technician who was sent to our home to drain our septic tank. It overflowed over the Christmas holiday. When he got her he discovered more problems and quoted us a very fair price to fix everything. It rained all 3 days it took to fix the problem and drain the tank but that didn't stop him. He wanted to make sure that me and my disabled son wouldn't be stuck nor being able to use our showers, toilet, etc., any longer than necessary. He is one of the hardest workers I have ever seen. He really cared about us and did an amazing job. He really was my hero! What an asset to to your company! I will refer Hero Home Services to anyone who asks and it's all because of Juan. Thanks Juan!!

I would highly recommend this responsible and friendly company which helped me out when I had problems with the delivery and installation of a new cooker following an altercation with a well-know store. They came on time, left no mess, did the job and even phoned the manufacturer on my behalf when they discovered a missing part. Chloe at the end of the phone was so friendly, understanding and calming. I would most certainly use this company again.

BEWARE - They hire UNLICENSED contractors to do their work. Our home warranty company, 2-10 sent Belsito plumbing out to check on a slab leak we had. They sent Charles, who was nice, and Charles brought his manager Shane Prince. Shane completed a lot of work but never finished, took off with our money, and wasn't licensed. He did all this work on the side, but wearing Belsito Plumbing uniforms (him and Charles). Belsito fired him a few months ago, but that doesn't make up for the fact that they were okay having someone do these jobs that's NOT LICENSED! Turns out his licenses have been revoked for years. Just be cautious on who you let do your work. In AZ, anything done over $1,000 in your house requires a license. Hope this helps someone avoid the expensive mistake we made working with this guy and this company.

We purchased a home in Oct 2022 and shortly after started having plumbing issues. We have had several companies out, with a camera and a locator to find that there is an issue at the repaired cover in the back yard. There is standing water in the pipes and at the repaired cover.

I called Sunset as they were one of two companies that have done work on the home requesting them to come out under warranty to check the tank to verify or fix the issue.

Rainey argued with me stating that they do not warranty or guarantee their work. They dug up the system, pumped it, certified and inspected it. When there is clearly an issue. So they (or the other company - who is coming out UNDER WARRANTY to verify that their work was done correctly and identify the issue) did something (or failed to do something) correctly and we are having back up issues every couple of weeks.

Rainey then argued with me stating that I was lucky that my tank was still operational as it was built in the 60's. She continued to argue with me when I said that if you take care of things they will last and then tried to tell me that was incorrect.

This woman is unprofessional and the company is a joke. DO NOT USE them!! Less than a year after they touched the septic I am having issues and they refuse to come out to verify their own work under warranty - because they don't have one.

BUYER BEWARE!!!