Best Tile Cleaning And Grout Cleaning in Phoenix AZ

I was so happy to find a great housekeeper I was able to have come monthly, but then I had to have a backup when she suddenly left the company and that person took longer than the 3 hour minimum. I told the company I don't want to pay someone else for more than 3 hours when the other person was always able to clean my condo in under 3 hours and they said it was because there was an issue with original cleaner, which wasn't true. I'm just really disappointed I have to find a new service because the cleaning itself was always thorough.

Dezirae did an absolutely amazing job cleaning our home! She loves what she does and it really shows through in her work! She cleaned every nook and cranny. I have never had my house so clean before! The house smells lovely with a citrusy, clean, crisp smell too! I appreciate the high quality and good for you cleaning products they use. Their services are not cheap but worth every penny.

I was ready to schedule cleaning this past week so I emailed them asking how they're reducing risks of COVID-19 infection and they sent me their policy assuring me they wear masks and gloves when cleaning so we scheduled them to come Thursday 5/21--they never showed up (no call /no email until after the scheduled show time). Their management rescheduled for the next day Friday 5/22. The cleaning lady shows up without a mask. We have a newborn at home and we want to be extra careful right now so my wife asks the cleaning lady, very nicely, if she's going to wear the mask. The cleaning lady obviously bothered by the request very rudely responds I can leave if you want, I have another job. She abruptly packed up her stuff and left. Her behavior was abhorrent and unacceptable. I emailed the manager Carla Sanchez explaining that I felt this was unacceptable and I requested she provide a response to how they will resolve this issue. She offered a discount to the cleaning and to come back at 3pm or 4pm. BACKGROUND: we've used Wave for over 5 years to clean our house. I've never been 100% satisfied with the fact that they seem to overwork their staff. They will send one cleaner for a 2500 square foot 3bd/2bath home and it is clear they are under duress to get the job done AS FAST as possible. This results in spotty consistency, and a lot of cut corners. We've had several issues over the years where they miss areas that we requested (and paid to be cleaned), the cleaners don't show up on time, and due to the rotating nature of cleaners you don't always get the same results. Normally they're good about sending another cleaning crew back through to get the missed areas or offering a small discount-- but this is often super inconvenient for the customer and it's awkward as hell because you have to call out the low wage laborer who clearly has been given more work than they can adequately accomplish in a small time window (I view this as a failure on management not the staff). We had one incident where a piece of my wife's jewelry went missing but we couldn't really prove what happened so we didn't want to level accusations. We had requested multiple times to have the same cleaning crew because we weren't thrilled about having multiple strangers coming through our house and some of their staff clearly cleaned better than others (Cesar is awesome!). Unfortunately due to their cleaner's recent failure to adhere to their own Safety/Health policy, we will be parting ways with their services.

Mike and his team were prompt, professional, and great to work with! Highly recommend them for air duct cleaning!

They do amazing work. I've never had any issues with them. I highly recommend them.

Great service, we will use again!

AMAZING we had the ladies in to clean my moms house she recently passed away and we wanted the house ship shape. Just got back and the house looks AMAZING! My mom was there 20+ years and it looks and smells like the day they moved in. Every detail was taken care of ceiling fans, stove, oven, fridge, even under the stair cupboard. Money well spent!!!

What a wonderful experience I have had with Health Point Cleaning Solutions. The owner and the crews are so nice and believe in customer satisfaction. Thank you everyone for a job well done.

Been having them clean for a couple years now - always do nice job.

I'm very pleased with the decision to go with this company. Not only do they do a great job, but every month they personally call to ask how my service has been. I appreciate the personal touch!

They were absolutely amazing. Pamela and her team were wonderful. Somehow they managed to get my bathtub clean. I have been trying for years to get that thing look clean. Thank you so much. We will definitely be getting them again & again.

Excellent service, professional, efficient and fair. Thank you!

Excellent service and quality cleaning. You can't go wrong using this family run company

We just moved to the area and came across New Image from a referral. After a poor cleaning from a previous company I was thrilled to come across this AMAZING TEAM! They are prompt, professional and extremely thorough. I highly recommend them.

I had a couch cleaned and an area rug. They did a great job and Jeremy worked really hard to get out some OLD stains. Not the cheapest cleaner out there but they do what they say and try hard for you.

Vaughn and Alyssa were excellent. Very hard working, friendly, and professional. Scheduling with Scott was easy too. I would hire them again.

Bobby is amazing! He is very responsive and always squeezes me in on last minute needs. The cleaning is top quality!

They did an amazing job and left our house looking amazing. Thank you Pretty in Pink!!

Best carpet cleaning guy in the Valley. He's always on time, is capable of handling a wide variety of carpet cleaning issues, tile cleaning, grout cleaning, and more. He's very reasonable and just a great guy. Highly recommended.

Horrible. They are a franchise service and don't stand behind the people they assign to you. Made all kinds of promises until I signed up. Cleaning consists of dusting and vacuuming. If you want more than that, look elsewhere.