Best Specialty Services in Phoenix AZ
I am so disappointed and upset. I was so excited for Merry Maids to come out and clean. I had used them years ago, and they were just amazing.
I spent months organizing my house in preparation for a deep clean from Merry Maids. I saved and scheduled my appointment. We scheduled 2 people for 6 hours, for a deep clean.
The day arrived and 2 ladies came to my home, Sonja and Nicole. Casey came over to the home to let me know that it would actually need to be 2 days with 6 hours each day...a total of 24 hrs man power (2 people for 12 hours total). I agreed and Casey left.
At one point Nicole needed to use the restroom. She was in the bathroom for about 40 minutes and my entire downstairs smelled horrible. I had poopourri in the bathroom, a febrezze spay and a fan. She didn't use any of them and she didn't clean the bathroom after she used it. Shortly after this Nicole had to leave. It was only part way into the 6 hours. I noticed a lot of things were done poorly, like wiping fans and baseboards, dusting etc. It turns out those were the things Nicole had done.
Sonja stayed and redid these things. Sonja was just awesome, BTW.
So, the second day arrives and Nicole and Sonja come over again, but this time Nicole came took payment (cash) and immediately left. She did no cleaning.
Here's the worst part. After she left I realized that $300 was missing out of my wallet. The only person that was near it was Nicole. It was by my front door and when Mona came over to pick Nicole up, she had access to my purse and saw me put money into my wallet when, I paid her. I also have a recording on my ring doorbell of her putting something in her apron pocket after she passed my purse and went outside.
I sent this footage to Casey (assistant manager) upon her request. Later she let me know that she asked Nicole if she took and Nicole said no. I can't believe she would just expect her to admit to that. I never expected someone to steal from me, but that was my own naivity, I suppose. I should have been more careful. I am still shocked and upset, none the less.
The third day (it turned into 3 days), Sonja came alone and finished cleaning. As stated she was amazing and did a great job. However, this was a two person job (6 hours each day) and it's awful that she had to do it alone. She did her best, but a lot of attention to detail was missed due lack to time and man power.
I paid for a lot of extras, in addition to the deep cleaning and a lot of them didn't happen.
I even cleaned with Sonja on the second and third day. The whole point was for me not to clean.
So, I didn't get what I asked for. I didn't get what I paid for. Money was stolen from me, which makes me feel sick. My entire downstairs smelled horrible while getting it my home cleaned. Nicole did close to nothing and stole from me and I still have a lot to clean, myself, even though I paid close to $1000.00.
I gave Casey the chance to make this right before I wrote a review, but she simply didn't make it right.
I was so excited for Merry Maids to come and it ended up being an expensive nightmare.
I just wanted a clean house. :(
www.merrymaids.com
I spent months organizing my house in preparation for a deep clean from Merry Maids. I saved and scheduled my appointment. We scheduled 2 people for 6 hours, for a deep clean.
The day arrived and 2 ladies came to my home, Sonja and Nicole. Casey came over to the home to let me know that it would actually need to be 2 days with 6 hours each day...a total of 24 hrs man power (2 people for 12 hours total). I agreed and Casey left.
At one point Nicole needed to use the restroom. She was in the bathroom for about 40 minutes and my entire downstairs smelled horrible. I had poopourri in the bathroom, a febrezze spay and a fan. She didn't use any of them and she didn't clean the bathroom after she used it. Shortly after this Nicole had to leave. It was only part way into the 6 hours. I noticed a lot of things were done poorly, like wiping fans and baseboards, dusting etc. It turns out those were the things Nicole had done.
Sonja stayed and redid these things. Sonja was just awesome, BTW.
So, the second day arrives and Nicole and Sonja come over again, but this time Nicole came took payment (cash) and immediately left. She did no cleaning.
Here's the worst part. After she left I realized that $300 was missing out of my wallet. The only person that was near it was Nicole. It was by my front door and when Mona came over to pick Nicole up, she had access to my purse and saw me put money into my wallet when, I paid her. I also have a recording on my ring doorbell of her putting something in her apron pocket after she passed my purse and went outside.
I sent this footage to Casey (assistant manager) upon her request. Later she let me know that she asked Nicole if she took and Nicole said no. I can't believe she would just expect her to admit to that. I never expected someone to steal from me, but that was my own naivity, I suppose. I should have been more careful. I am still shocked and upset, none the less.
The third day (it turned into 3 days), Sonja came alone and finished cleaning. As stated she was amazing and did a great job. However, this was a two person job (6 hours each day) and it's awful that she had to do it alone. She did her best, but a lot of attention to detail was missed due lack to time and man power.
I paid for a lot of extras, in addition to the deep cleaning and a lot of them didn't happen.
I even cleaned with Sonja on the second and third day. The whole point was for me not to clean.
So, I didn't get what I asked for. I didn't get what I paid for. Money was stolen from me, which makes me feel sick. My entire downstairs smelled horrible while getting it my home cleaned. Nicole did close to nothing and stole from me and I still have a lot to clean, myself, even though I paid close to $1000.00.
I gave Casey the chance to make this right before I wrote a review, but she simply didn't make it right.
I was so excited for Merry Maids to come and it ended up being an expensive nightmare.
I just wanted a clean house. :(
Phoenix, AZ
I highly recommend Arizona Cleaning. We have used them for several years. Sean and his team are incredibly thorough and professional; I appreciate their attention to detail - clean walls and baseboards every time. Cleaning day is always my favorite day.
www.arizonacleaning.net
11225 N 28th Dr, Phoenix, AZ 85029
They did a great job at cleaning my house, I will definitely use again, in fact I already have them scheduled!
www.maidright.com
Phoenix, AZ
[Service, Cleaning Team, Timeliness] Carmen and Samantha were very pleasant, listened to my concerns and did a great job. There`s nothing like a clean house! Very satisfied.
www.merrymaids.com
Phoenix, AZ
The appointment was easy to make and was confirmed the day before the scheduled time. Lupita and Tolisa came to clean my house on May 12, 2021. They arrived slightly early than the scheduled 12 PM work and that was fine. I like the end result of their work. There's just minor misses here and there but overalll I am 98% satisfied! Thank you ladies!
www.maidbrigade.com
15443 N Cave Creek Rd, Phoenix, AZ 85032
They were absolutely amazing. Pamela and her team were wonderful. Somehow they managed to get my bathtub clean. I have been trying for years to get that thing look clean. Thank you so much. We will definitely be getting them again & again.
www.theperfectionist.net
20635 N Cave Creek Rd, Phoenix, AZ 85024
Cleaning solutions is a great service with attention to detail. Highly recommend!
www.tcsclean.com
Phoenix, AZ
Very quick response! Would recommend again. Thank you!
traumacleanaz.com
609 W Watkins St, Phoenix, AZ 85003
We signed a contract with Jani-Pro to clean our small business office. They are the worst cleaning company. We complained many times over the last year and there has been no improvement. I then cancelled the cleaning service via email and they kept showing up to clean the office even though I cancelled the service. They told me since I did not cancel with a certified letter that they really weren't cancelled. Who does this? An email is not sufficient notification to cancel. They now say I owe them for a cleaning service that I did not authorize since I did not comply with their company protocol for cancelling the service. Would never recommend.
jan-pro.com
4511 E Broadway Rd, Phoenix, AZ 85040
Fawn was great and on time
cleaningwithconfidence.com
8777 East Vía de Ventura, Scottsdale, AZ 85258
Bright Sun Cleaning service has been cleaning my apartment for several months now, and they are very trustworthy and clean very well! I strongly recommend them for your needs. One thing I really appreciate is how timely they are, and also they are very responsive to texts and calls. Thanks!
brightsuncleaning.com
12 E Raymond St, Phoenix, AZ 85040
Working in the suns stadium and I see the there hoods are dirty in a couple kitchen's Shouldn't be that way. Especially at the suns stadium
cleaningresourcecenter.com
609 W Watkins St, Phoenix, AZ 85003
Have never had the best experience with pool technicians where ever we looked until Will was assigned to our home. Will goes way above and beyond what he is required to do to keep our pool looking it’s best. As long as Will is around we will be using Poolmans services.
www.poolman.com
2939 W Culver St, Phoenix, AZ 85009