Best Repair Water Fixtures in Phoenix AZ

After getting several estimates for our Master Bathroom Remodel and a Wine Bar at our Breakfast Nook, we decided to go with this company. We were initially told the project would take 6-8 weeks. It took 5 Months!! We chose all of our materials that we wanted in September of 2021. The supply chain issue excuse wears thin when the materials were ordered months prior. It took several attempts from the Designer to finalize the estimate and to see if we were on budget. Our Designer quit soon after we picked out all of our items and we were never reassigned a new Designer. We had to pick out a granite slab and paint by ourselves which was not that big of an issue. Our first project Manager was fired and we had another Project Manager assigned to us. He only showed up a few times. It seems the materials we chose were not ordered in a timely manner. They were scrambling to get the items we thought were ordered months prior once they were ready to begin installation. They came out to install the toilet and had a commercial type toilet seat (U shaped with no cover) something that one would see in a bar or restaurant. They re-ordered the toilet seat and the same type one arrived a week later. I ended up going to Home Depot to get the correct toilet seat and cover and installed it myself so we could use the toilet. There were several days and weeks that there were no workers without any calls or emails to say they would not be arriving even though they were on the schedule in the Portal. Everything goes thru the Portal. The schedule can be changed at a moments notice. Any complaining was met with little to no response and it felt we were automatically sent to the back of the line in scheduling for complaining. How petty! They did not order the correct parts for the shower diverter which made our complete walk-in shower inoperable for weeks. Once the parts arrived they weren't able to get the Plumber out to install even after I explained I had back issues and needed to use the walk-in shower to bathe. I ended up hiring a local Plumber to install the part to get the shower working. They took no responsibility for anything. We wanted under cabinet lighting at the Wine Bar, however the Electrician didn't wire it correctly so we 86'd that idea. I ended up getting a wireless re-chargeable light fixture and installed it myself. The icing on the cake was when they sent out a guy to finish the Punch list which included some paint touch up. When he arrived he told me he was color blind and did not paint!!!!!! I notified the Project Manager of this and he said he would come and paint himself. At that point I ended up doing the touch up myself. For the amount of money we spent on this project we are very disappointed on how we were treated. Their lack of Customer Service and them taking no responsibility whatsoever for all of their screw ups and lack of communication lead me to give them two stars. We were also told more than once from their workers that we lived very far from their office. Perhaps they shouldn't of taken this project on. No one wants to hear workers complain that we live too far away. It was not a pleasant experience and I would not recommend them. Do not use them, not worth the headaches.

Kitchen and Bathroom Remodeler phoenix is the most comfortable to work with clients. It looked fair and accomplished at a reasonable price when everything was complete.

The Luxury Remodels Company is incredible, and everyone should hire their home remodeling services. I worked with them twice, and they exceeded my expectations, delivering breathtaking results. I have suggested to all my friends and relatives to avail of their excellent renovation services.

We're in our late 50s and wanted a walk-in tub. We had just built a new home, so things needed to be taken out and a new design installed. Derek came out and sat down with us and helped us understand what could be done and the cost, etc. He was so great to work with... his team was top notch and FAST! We ended up having him customize heavy glass shower doors to go above the walk-in tub. We love them. We couldn't be happier! You can't go wrong with Derek and Aqua Therapy. If it can be done, he'll find a way to get it done. And I really like the Ella brand tubs he sells. Have a great new bath or remodel. -Rob & Amy in Mesa, AZ.

Outstanding service and the workers were very nice and did a very nice job. Everything went fine. Our bathroom looks great. Love it!

Oh my goodness! I absolutely LOVE my new tub/shower! Caleb, Andres and Kori were awesome, and didn't mind all of my silly questions and photo taking of the project as they worked!! They were the best! If you are looking at having an old, nasty, cracked tub/shower replaced, all I can say is what are you waiting for? Call them and get a free consultation!

Hunter has a great attention to detail, making sure finishes are square and true!

Xtra Mile was comunicative, and easy to work with. Work was finished before their timeline and looks great. We had them install a new tile shower that is perfect. Tile and drywall in our worship. They even painted. It has been a pleasure working with them.

We had Spicegirl Remodeling renovate our kitchen this summer. New floor, countertops, tiling, lots of painting. We are extremely pleased with how the kitchen came out. Ericka was awesome and did what was necessary to ensure a great outcome. As with just about any project of this nature there will be bumps along the way but it is how those bumps are dealt with that matters. Ericka was flawless in handling those bumps and we can't thank her enough. After several months everything is holding up beautifully. Her crew was also very professional and we enjoyed having them work in our home. I highly recommend them!
Sal & Leona

Russ was a pleasure to work with. He was knowledgeable and reassuring. The total bill was reasonable and I plan to use them again for future renovations.

They did the job well and I was fully satisfied. There were some pieces of wall panels that were damaged that they will replace. Thank you management for responding back.

Alex is very personable, he did a very nice job on my kitchen backsplash. When he was finished, he made sure that the kitchen was clean. I would use his service again.

A basic professional that is knowledgeable, expert and also terrific to work with! Remodeling a cooking area is such a huge bargain that we put it off for quite time. The planning was really extensive. We had a terrific exchange of suggestions to ultimately develop the style and products we wanted and the end result shows it. We have a kitchen area remodel that is perfect for our household and also way of living.

Using a general contractor like Innovative Custom Contractors is a great experience! Not only are they professional and transparent with pricing and communication, they can help with any remodel project, remediation needs; they can even help you with a new or remodeled pool! One stop shopping for these services makes life so much easier!

Watch out for this company during rush hour traffic. Whoever drives the black Chevy/GMC crew cab towing the Holtzman trailer will bully his way over from the slow lane to the HOV lane almost hitting other vehicles with the trailer.

Julio and Juwaan were very professional. They were prompt and finished the job earlier than anticipated. I was very impressed with my new shower.

Really unethical and unprofessional
They do a really sloppy job

Did a full remodel on my clients house before listed! I was not expecting that remodel project to be done so fast and finishes to be on point! Good work!

123 Remodeling team did a great job on my fairly large kitchen project. They remodeled a very dated kitchen, and I couldn't be more pleased with the results and the experience. Their team is outstanding: professional and responsive. Their designer provided great guidance and was wonderful to work with. Project manager, Ben, kept all running smoothly and handled any and all of my questions. I now have a kitchen I can really enjoy. I highly recommend them!

Audrey from Home Solutionz contacted me about a master bath remodel that we had been looking to do for the last two years, I told her I wanted to make sure they were going to manage this project and all the work could be taken care of BEFORE WE STARTED and she indicated that she had all the subcontractors lined up. We delayed agreeing until she promised to get all the vendors together to go over the work before the project started to make sure there were no issues with the various work that was scheduled. That never happened, even after the project was delayed by a week ONE HOUR before they were supposed to start. She only showed up on the first day work started (the day the project was fully paid for) and never returned and only finally texted me after everything was supposed to be done, never called to see how the project was going while it was happening. I ended up managing everything. One of the subcontractors for the drywall and glass block work only showed up a week after the project started and then never actually submitted a quote, so I have to go out and find other contractors to finish the work so I can actually USE my bathroom, and it wasn’t available for guests this thanksgiving, that was fun.

The actual tile work that Martin and his father did is excellent. The plumbing work by Freddy of AC by Jay was also good, so the subcontractors were great. That was the only thing Audrey was correct about. I’d hire the subcontractors again and refer them to others, so that is the only thing Home Solutionz actually accomplished. We canceled part of the install, yet that part of the job was never refunded and we have been charged the full amount, although a couple of extra $10 trimpieces did need to be added on, so I guess that equals out, NOT, but they wouldn’t know about it because nobody from Home Solutions even bothered to talk to me after they had charged my Credit Card.

So IF you want to pay a middleman who never actually does anything other than put you in contact with subcontractors who aren’t big enough to have advertising budgets, go ahead and hire Home Solutionz. I did receive one text from the Briana, the project manager, only that it was being delayed by a week exactly ONE HOUR prior to starting and after I had received several scheduling emails and texts confirming that work was going to be started on that Monday morning. Otherwise, I was inundated only with emails from this company requesting referrals for a $100 kickback from the company. I won’t be using Home Solutionz again and I doubt I’d ever recommend them or whoever Paul Turpin is.