Best Repair Water Fixtures in Phoenix AZ

I want to caveat this one-star review by saying I am still hoping that Holzman does the right thing and returns our full deposit. When that happens I will gladly increase this rating.

There are a lot of good things about Holtzman and my wife and my experience with them started out very well. We chose Holtzman to remodel our bathroom due to the positive reviews they received on Yelp and Google. We received excellent service from our superintendent and, after choosing a layout and materials, we submitted our deposit so that work could get started. A tentative start date was set about two months out and we were told we’d be contacted soon with more info on the timeframe. A week went by. Then two. Then three. I emailed our superintendent multiple times with no response. I finally tracked down his cell number only to learn that he had quit the company and been told not to contact any of the people he’d been working with. We were concerned about the lack of communication at this point but decided to keep going. Our old superintendent gave us the contact info for someone at Holtzman who would reschedule us and get us a new superintendent. We were rescheduled but we wanted to ask our new superintendent about some details. So we were given his information and we emailed him. No reply. So we called him. No reply. After a month we had not had any communication with this superintendent. Then Holtzman randomly had someone come over to measure for the cabinets, though this had already been done and the guy who was doing it said that “this isn’t really my job”. Finally, we had someone knock on our door at 7am unscheduled and unannounced saying he was there to do the framing. We were all very confused as we still hadn’t spoken to the superintendent and no work had been scheduled. At this point, we lost confidence in the process. We had been left in the dark after the superintendent we liked left. The new one assigned to us was completely non-communicative. And now we had random trades coming over for no reason.

I told Holtzman that we did not want to proceed with them and would like our deposit back. They responded by saying they were going to keep $2,000 of it for salaries and work that had been completed. This confused me to say the least, since all they had done since we put the deposit down was ghost us and send random people to our house. We asked for a breakout of these expenses, which they never provided.

We had every intention of proceeding with Holtzman until the process broke down. We have not received $2,000 of value. No work was done. To the contrary, it has caused considerable wasted time and worry.

I respectfully ask Holtzman to refund our whole deposit so that I can update this review to confirm that you are a fair company who cares about customer satisfaction. Thank you.

I would not hesitate to show Kitchen and Bathroom Remodeler Phoenix to anyone needing bathroom remodeling. They are one of the best remodelers around Phoenix, AZ.

For all your home remodeling needs, reach out to the Luxury Remodels Company. After hiring their professional and capable team, I have nothing but praise for them. They renovated the two bathrooms in my condo and helped me decorate the space to my taste.

Converted my bathrooms to be handicap accessible

They did a wonderful job remodeling our bathroom. They both are very professional, neat, and very precise when installing. We thank them both and Home Concepts

When we initially made our purchase with Jacuzzi Bath the manger called to congratulate us on our purchase and promised the the installation process would be exceedingly above our expectations. The job was supposed to take 1 day, but the contractors were not able to finish that day. Not a big deal. On the second day, we were advised that they had the wrong size shower door and would not able to finish the job. I asked the contractor to relay our request to have the shower door expedited as I was paying a substantial amount of money and now the conversion was not completed timely as promised. Four days passed I received no communication from Jacuzzi Bath of AZ or an apology for the mix up. On the fourth day, I had to reach out to the sales rep via email, who had a customer service agent call us. The sales rep did not call us or respond. I expressed my concerns to them at that time. She said she would reach out to management to see if there could be some sort of compensation for the distress, but never heard anything more of it. I was kept informed from that time on to get our shower door installed. From start to finish the installation process took approx 2.5 weeks. I did finally get a call from the general manager with his sincere apology and his willingness to make things right. Thank you Chris for stepping up to resolve our concerns.

Highly recommend!! Great communication and fabulous work!

Professional tradesmen with outstanding workmanship. I highly reccomend

We had Spicegirl Remodeling renovate our kitchen this summer. New floor, countertops, tiling, lots of painting. We are extremely pleased with how the kitchen came out. Ericka was awesome and did what was necessary to ensure a great outcome. As with just about any project of this nature there will be bumps along the way but it is how those bumps are dealt with that matters. Ericka was flawless in handling those bumps and we can't thank her enough. After several months everything is holding up beautifully. Her crew was also very professional and we enjoyed having them work in our home. I highly recommend them!
Sal & Leona

I appreciate the experience Russ and his team has. He provided good advice and great workmanship while working through the small or big projects.

They did the job well and I was fully satisfied. There were some pieces of wall panels that were damaged that they will replace. Thank you management for responding back.

Professional, reasonable, courteous and reliable. Alex installed tile in bedroom with the transition from room to room unnoticeable! Highly recommend!

A basic professional that is knowledgeable, expert and also terrific to work with! Remodeling a cooking area is such a huge bargain that we put it off for quite time. The planning was really extensive. We had a terrific exchange of suggestions to ultimately develop the style and products we wanted and the end result shows it. We have a kitchen area remodel that is perfect for our household and also way of living.

Using a general contractor like Innovative Custom Contractors is a great experience! Not only are they professional and transparent with pricing and communication, they can help with any remodel project, remediation needs; they can even help you with a new or remodeled pool! One stop shopping for these services makes life so much easier!

Watch out for this company during rush hour traffic. Whoever drives the black Chevy/GMC crew cab towing the Holtzman trailer will bully his way over from the slow lane to the HOV lane almost hitting other vehicles with the trailer.

We have a complete bathroom makeover. Brian lead the team & was amazing from start to finish & beyond.
The finished product is really nice & we are super happy.

One thing we didn’t realise is that we would have to repaint the walls ourselves afterwards which we have now done.

We had 1/2 follow ups with the company afterwards for adjustments but they were quick & easy to do.

Highly recommend!!!!

Matador was amazing from start to finish. They are on time and very professional and Ruben explained each step of the process and answered every question I had at anytime of the day. This is our second time using Matador and both experiences were wonderful. Thank you guys, I highly recommend them!

Did a full remodel on my clients house before listed! I was not expecting that remodel project to be done so fast and finishes to be on point! Good work!

123 Remodeling team did a great job on my fairly large kitchen project. They remodeled a very dated kitchen, and I couldn't be more pleased with the results and the experience. Their team is outstanding: professional and responsive. Their designer provided great guidance and was wonderful to work with. Project manager, Ben, kept all running smoothly and handled any and all of my questions. I now have a kitchen I can really enjoy. I highly recommend them!

Audrey from Home Solutionz contacted me about a master bath remodel that we had been looking to do for the last two years, I told her I wanted to make sure they were going to manage this project and all the work could be taken care of BEFORE WE STARTED and she indicated that she had all the subcontractors lined up. We delayed agreeing until she promised to get all the vendors together to go over the work before the project started to make sure there were no issues with the various work that was scheduled. That never happened, even after the project was delayed by a week ONE HOUR before they were supposed to start. She only showed up on the first day work started (the day the project was fully paid for) and never returned and only finally texted me after everything was supposed to be done, never called to see how the project was going while it was happening. I ended up managing everything. One of the subcontractors for the drywall and glass block work only showed up a week after the project started and then never actually submitted a quote, so I have to go out and find other contractors to finish the work so I can actually USE my bathroom, and it wasn’t available for guests this thanksgiving, that was fun.

The actual tile work that Martin and his father did is excellent. The plumbing work by Freddy of AC by Jay was also good, so the subcontractors were great. That was the only thing Audrey was correct about. I’d hire the subcontractors again and refer them to others, so that is the only thing Home Solutionz actually accomplished. We canceled part of the install, yet that part of the job was never refunded and we have been charged the full amount, although a couple of extra $10 trimpieces did need to be added on, so I guess that equals out, NOT, but they wouldn’t know about it because nobody from Home Solutions even bothered to talk to me after they had charged my Credit Card.

So IF you want to pay a middleman who never actually does anything other than put you in contact with subcontractors who aren’t big enough to have advertising budgets, go ahead and hire Home Solutionz. I did receive one text from the Briana, the project manager, only that it was being delayed by a week exactly ONE HOUR prior to starting and after I had received several scheduling emails and texts confirming that work was going to be started on that Monday morning. Otherwise, I was inundated only with emails from this company requesting referrals for a $100 kickback from the company. I won’t be using Home Solutionz again and I doubt I’d ever recommend them or whoever Paul Turpin is.