Best New Addition in Phoenix AZ

From start to finish my husband and I are very pleased with John and his crew. Everyone was prompt, courteous, detailed oriented & efficient. I always received a prompt response from John or Michael to any questions that I had. We had both bathrooms remodeled at the same time, so it was important that the bathroom project was done in the time we agreed upon. Allure met every expectation with a A+ rating! Our bathrooms look amazing and it was such a pleasure working with John his son Michael and their crew. We highly recommend Allure!

Remodeling a bathtub and shower, converting to a walk-in shower. Everyone that I dealt with from the Homeshow, project discussion/sales, phone contacts and status through installation were great - very cooperative, knowledge of what was to be done, and thorough. This included Marla, John and Luis who were the three that I dealt with in person to define details of the project and installation. I would not hesitate to use them again for any future project.

They were ON it! Got all of my tasks done quickly and at a reasonable price. Love this company. Will use again. Highly recommend.

Top notch, sensitive work!

I will do my best to touch on all areas, both good and bad!

LENGTH OF TIME QUOTED TO COMPLETE JOB - 45 days
LENGTH OF TIME IT TOOK TO COMPLETE JOB - 171 days

Timeliness: Demo began 9/10/18 and job was not complete until 2/27/19. We went days/weeks where no one showed up to work on the house. After they cut a post tension line, the project sat for over 2 weeks with nothing being done!

Craftsmanship: 90% of the trades they sent over were excellent! They did great work, had great attitudes, and cleaned up after themselves before leaving. The completed work looks great!

Planning: To give a few examples - the flooring guys came over to install, but there was no flooring dropped off the night before install. Drywall guys showed up, but city inspection was not signed off, so drywall could not be done. Anytime a trade leaves, they move onto another job, and yours gets pushed back again!

Communication: HHI will only call you when they are looking for another payment. Other than that, you will need to call them to get an idea when to expect someone at your home to do any work. They use an online tool/portal called Buildertrend and Faztimate. Buildertrend will notify you when your job is rolled back, you will then need to call HHI and ask why. Both systems I find difficult to use. I have requested HHI email me info, but they refuse, and direct me to their portal.

Cost: Lets just say they wrote an allowance for a custom door at less than $300. When they sent someone out to measure the door, I was quoted $5700.00. When I pushed back, I was told Oh yeah, thats Frankie, he is expensive. So they sent another person out that quoted $1100.00. . . . . . . . .

Professionalism: The owners don't have the first idea what this is! They take no responsibility and point fingers at the customer nonstop. They send snarky text messages and even threaten to sue you!
For example, final door was painted on 2/27, and Brandon emailed me that evening stating Here is the copy of the late bill you owe. How am I late paying you when you just finished the job a few hours ago?? I have asked both Danny Holtzman and Brandon Holtzman to email me a breakdown of charges, to reflect changes made and credits, but am told we have already credited everything we are going to credit. After telling Brandon I would be going to ROC, YELP, and news stations for help, he threatened to sue me. He made it clear he has a team of attorneys, so it's not an issue for him.

Now the job is done, but I have no clear answer on what the balance truly is. Danny and Brandon have not sent me an itemized summary showing corrections and credits, and claim they don't need to supply it to me either. As of my last phone call with Brandon, he is busy with his kids sporting events, isn't in front of a computer all day, and will look into it later. I just want to pay what I truly owe, and move on with my life!

Called and left message for an estimate. When they called me back 3 days later they said they were 90-120 days to even give me an estimate. Need project done sooner.

Without a doubt the worst SUB-contractor in all of Arizona if not the country.
They know nothing about building and the hire the cheapest subcontractors who also know nothing
Stay away!!

After Ben did a fantastic job remodeling our daughter's kitchen, we hired him to remodel our kitchen and great room. This project involved removing a fireplace as well as some walls, and replacing floor tile throughout. Ben was easy to work with and highly dependable. He coordinated with our kitchen designer and communicated with us every step of the way. We were very pleased with Ben and hope to hire him again in the future.

They did a fantastic job on my kitchen. This was a difficult job but they result is fantastic. I would recommend them to everyone.

This is Mary. I had the best experience with Veny. I found him online, and I called him to remodel my kitchen. He did an outstanding job, and I am very pleased with his company. Veny is very honest, compassionate, professional, and timely. He kept his words and did the job with utmost professionalism. I highly recommend AZ Granite to anybody who would like the best quality of work. I am definitely tell my friends about AZ Granite. Keep up the great job, Veny!

After months of looking for a contractor that I felt I could trust and understood my taste to remodel my master bathroom I found Spicegirls. Loved the concept that they are a women run business. I do not live in the US at this time and in so all of our decisions, pictures ect. were done virtually. I was updated regularly. My bathroom has turned out beautifully. Highly recommend.

Ok

Russ was a pleasure to work with. He was knowledgeable and reassuring. The total bill was reasonable and I plan to use them again for future renovations.

They showed up as promised, their work was perfect, and they cleaned up completely before they left. The end result is terrific. We will definitely use them again, and strongly recommend them to anyone who wants a professional job.

Best Company we hired by far/ Highly competent and professional company were have ever hired. Mike provided constant oversight and communicated project status on a regular basic. We like the fact that this was a family owned business. The owners are so professional. We received calls from Judy asking how are project was going and always made sure we were happy. If there were any issues or if she could help with anything along the way. Their employees are top notch. Each one of them took care of our home like it was there own. clean and professional in every way. The workmanship and quality you wont find better any were. This company finished on time on scheduled and with in budget. Don't Hire any other company then this company. The best in Arizona by far

We are very pleased with the results of our home remodeling
projects thanks to Scott, Brodie and Floyd!
Quality craftsmanship and attention to detail make them the best in the business!

We hired Home Concepts to help us remodel our bathroom and we couldn't be happier with the final results! They were with us every step of the way from our initial meeting, through selections, into the demo, and installation. They have a very professional staff with in-house workers in every trade. I cannot wait to show off our new design. I would highly recommend using them!

A great family run business! Robert worked with us on two rooms, including flooring and drywall work. He was responsive and hard working, communicating regularly and finished the work faster than he originally projected. Of all the contractors we spoke with, his pricing was the fairest and, by far, the quality of work was above and beyond our expectations. We would readily use West Haven Builders again and highly recommend them.

Showed up on time. Work was done quickly and professionally. Cleaned up after themselves.

I could certainly get on here and celebrate the quality of work that was done by Republic West, because it was perfection, but instead, I want to celebrate the people of Republic West! I am so pleased with the level of professionalism, kindness, attentiveness, and overall care for me and my home. I would absolutely recommend calling them for any project, big or small!