Best New Addition in Phoenix AZ

We decided to contact SepticFlo after getting the cold shoulder from several other companies in the same area. SepticFlo works with some amazing service providers and the company they sent was able to get our repair scheduled and completed quickly.

We would recommend SepticFlo because instead of dealing with the schedule and a ailability of a single local company, they were able to go to work on our behalf and actually get one of their certified service providers to take care of our drain cleaning.

Thanks SepticFlo !

Sunset Septic made an appointment for a week out from the call for service. On the appointment date they had given a 2 hour timeframe. I called to check on the estimated time of arrival at 1 hour past the given timeframe. Receptionist stated that she would check with the technician on where he was at and call right back. They didn’t call “right back” so I called them after an additional 35 minutes and was put on hold. Receptionist said the technician was assigned an emergency pump out and would now be an additional 3-4 hours. I understand things happen and would have been just fine if anyone would have simply picked up a phone to keep from wasting my time. They obviously took the higher paying emergency job. No one from Sunset Septic EVER called us. We cancelled our appointment due to poor communication and customer service.