Best New Addition in Phoenix AZ

I want to caveat this one-star review by saying I am still hoping that Holzman does the right thing and returns our full deposit. When that happens I will gladly increase this rating.

There are a lot of good things about Holtzman and my wife and my experience with them started out very well. We chose Holtzman to remodel our bathroom due to the positive reviews they received on Yelp and Google. We received excellent service from our superintendent and, after choosing a layout and materials, we submitted our deposit so that work could get started. A tentative start date was set about two months out and we were told we’d be contacted soon with more info on the timeframe. A week went by. Then two. Then three. I emailed our superintendent multiple times with no response. I finally tracked down his cell number only to learn that he had quit the company and been told not to contact any of the people he’d been working with. We were concerned about the lack of communication at this point but decided to keep going. Our old superintendent gave us the contact info for someone at Holtzman who would reschedule us and get us a new superintendent. We were rescheduled but we wanted to ask our new superintendent about some details. So we were given his information and we emailed him. No reply. So we called him. No reply. After a month we had not had any communication with this superintendent. Then Holtzman randomly had someone come over to measure for the cabinets, though this had already been done and the guy who was doing it said that “this isn’t really my job”. Finally, we had someone knock on our door at 7am unscheduled and unannounced saying he was there to do the framing. We were all very confused as we still hadn’t spoken to the superintendent and no work had been scheduled. At this point, we lost confidence in the process. We had been left in the dark after the superintendent we liked left. The new one assigned to us was completely non-communicative. And now we had random trades coming over for no reason.

I told Holtzman that we did not want to proceed with them and would like our deposit back. They responded by saying they were going to keep $2,000 of it for salaries and work that had been completed. This confused me to say the least, since all they had done since we put the deposit down was ghost us and send random people to our house. We asked for a breakout of these expenses, which they never provided.

We had every intention of proceeding with Holtzman until the process broke down. We have not received $2,000 of value. No work was done. To the contrary, it has caused considerable wasted time and worry.

I respectfully ask Holtzman to refund our whole deposit so that I can update this review to confirm that you are a fair company who cares about customer satisfaction. Thank you.

We live in a historic home (1926) and needed to have the bathroom completely remodeled. We hired Homework Remodels to take everything out (tile floor, walls, ceiling, tub, toilet, vanity, etc) and install a new bathroom. They were very professional and were great to work with. We explained the items that we wanted, and they provided information on those items as well as other options, which we greatly appreciated. They communicated very well throughout the project, and we were extremely happy with the end result. Working on historic homes can be difficult and unpredictable, but their expertise made it look easy. This bathroom is the only bathroom in our house, and they managed to keep it functional throughout the entire construction phase, which is an incredibile feat. Our new bathroom is beautiful and is better than what we expected - great quality of work! We finally have a bathroom that we are proud of. We will definitely hire them again for future projects. I highly recommend them.

We used Structura Remodeling for our remodeling job for the front exterior of our home, to include the installation of a new front door as well as outside lighting. I wasn't sure my request could be accomplished since our home was very traditional and I was looking for a more modern look. Upon meeting with Kobe, the owner, and discussing what we were looking for, Kobe was very attentive and understood our needs. Not only did he get the work done quickly and efficiently, but I can't say enough about the finished results. Absolutely amazing! It was well worth it and so glad we chose Structura remodeling for our remodeling needs.

The Dreamstyle Bathroom remodel experience was fantastic. Our bathroom remodel required Robert P and Jonathan K to think outside of the box and they came up with fantastic solutions. They were prompt, courteous and professional. Thanks for the great workmanship and professional install!

This company exemplifies all of the qualities of excellent services. Professional, courteous, and timely. Highly recommend and will!

We hired Ben from Champion to remodel our newly purchased home. He did a superb job, and was a pleasure to work with. His crew was professional, clean, punctual, and completed the project on schedule. Ben and his crew are true craftsmen, and if your looking for a contractor that doesn't cut any corners and does incredible work you need to hire Ben.

Dreams do come true! My wife and I bought our house in north Phoenix almost 2 years ago and have wanted to replace the original 1994 kitchen ever since. After talking with a few contractors, we met with Bobby of Atelier 507 and immediately had a positive feeling about what could be accomplished. He came back quickly with a presentation that clearly fulfilled my vision for our new kitchen, and his cost estimate was right where we wanted to be. Our new kitchen included all new cabinetry, granite countertop, tile backsplash, a custom island 3x the size of the old one, plumbing and installation of lots of new lighting. I could go on and on about what a great job his crew did, but what impressed me the most was Bobby’s constant follow-up and communication. He also had wise input regarding some of my initial ideas, and I’m glad I took his advice. We finally have our dream kitchen, and now that it’s complete, are delighted that we can highly recommend Atelier 507 for your home remodeling needs. They do both large and small projects, and even though our kitchen was one of his smaller projects, Bobby always made us feel like we were his most important customer. Atelier 507 delivered on every promise on time and on budget.

When our family moved into our new place, we decided to avail professional interior decorating services. After searching for the best design company near us, we hired the Luxury Remodels Company. Their team understood our vision and helped us create a cozy and comfortable home within our limited budget. We are grateful for their services and will continue to hire them in the future.

Very fast team and very efficient . Geraldo knows his job very well and manage his team gratefully .. love the way he works.
they clean the place perfectly after they completely finished.
Thanks to D&D and staff... merci. Muchos gracias . Danke
We recommend D&D to anyone who needs a good team and in our side We are ready to give to D&D more jobs in the future in our house.

Good

Home Concepts did an awesome job tearing out an old tub and shower. Then they put in a very nice walk-in shower with new tile and the shower has great water pressure now. The guys that did all the work were very professional. They did a great job and were very accommodating.

Working with Hunter was an awesome experience. He is a dedicated and hardworking person, who's willing to listen to your needs and work towards giving you exactly what you want. In my experience, it's often difficult communicating with many GC's as they either don't provide context, or don't listen directly to your feedback. However, working with Hunter was much more smooth, he was able to sit down with us, listen to our goals, and implement what we were looking for. I would strongly recommend Hunter and Offcut Interiors.

Can’t say enough positive things about Dwell House. They managed my remodel professionally from start to finish. My finished rooms were everything I had hoped for. They wither well with my designer and handled all glitches and changes well. I would recommend Luke Bourne and Dwell House to anyone and I plan to use them for my next remodeling needs.

Steve is honest and straightforward. We plan to work with him again.

Spicegirl remodeling does great work and attention to details. You can’t go wrong when you use their services.

Amazing service. Very professional and prompt! They came out for initial consultation, and it went great with everything we agreed on.

I left a message regarding an inquiry to build out an ADU in my back yard with a receptionist. Even though Scott's company is limited to the East Valley, he gave me a call back explaining that he could not work in Glendale because it would be cost prohibitive to do so. Regardless of a logistics problem he called me back to inform me of this and answered a ton of questions regarding my endeavor, even though he knew he could not receive my business. There are not that many people these days that would spend time and call you back, this shows his integrity in business. Again, thanks for answering my basic questions and the referral Scott.

We just finished our second project with Trinity Homes. They are on time and on budget. This company has VIP connections in the Phoenix area; giving their customers access to the highest end interior design options for any project. Highly recommend!

Russ was a pleasure to work with. He was knowledgeable and reassuring. The total bill was reasonable and I plan to use them again for future renovations.

Republic West remodeled our master bath.
Staff was most profesional and took a direct personal interest in getting the job completed on time and to the highest of standards.