Best Design Construction in Phoenix AZ

The crew was professional and efficient. The installation was flawless.

Excellent installation team.

My experience with Window World thus far has been great. They were quick to schedule an in-person consultation and our salesperson, Lee, was right on time. All policies, pricing, options, etc. are very transparent and easy to understand. Will be waiting a while to actually have the windows installed but that is commonplace right now.

We had a new home built with Lennar. They are the ones who hired this company. We had to have repairs done to our shower so they had to come out and take off the glass doors and reinstall them. They have not showed up twice now to reinstall the shower doors. We have been without our master shower for over a week. They don’t call to let you know they can’t make it or to reschedule. What a nightmare they are. I will say that the tech that comes out has always been pleasant but I would not hire them because of their poor time management and inability to let people know they can’t make it out.

Jason the project manager and Wayne the installer took great care of our shower remodel. It turned out amazing and I couldn’t wish for a better pair of professionals too work with.

Had a custom piece needed for a curio cabinet and they got it done a week ahead of schedule. Price was also much better than any other glass cutter.

My husband and I had our insurance company come out to look at wind damage and they said it was “repairable.” Phoenix roofing came out to take a second look and they worked with our insurance company and got us a full roof replacement! Communication was GREAT. The crew worked hard to get the job done right before the holidays like we were hoping and did a great job cleaning up! I I highly recommend!!

I locked myself out of my workshop outback, before I gave it too much thought I tried to pick the lock myself using YouTube tutorials, and ended up breaking the window to get in. Then I realized just how extensively I had damaged the lock and window by breaking in. I was so sure I'd be paying a bunch of money to a locksmith and glass repair company to get them fixed, that when my brother told me about a shop that did both I was so relieved. I thought it'd cost an arm and a leg to get them done separately so I figured if I could save one or the other by using a2z service pros, I then it'd worth it.

Let me just say that the technician was very kind and didn't even laugh, (despite a hilarious situation) and got the window fixed and the lock replaced in no time. I barely felt a dent in my wallet and I will be contacting them anytime I need handyman! They really do provide services from A to Z!

Preferred Home did an excellant install on 7 windows at my home. They masked inside the home to prevent dust from coming inside . The work was professional with attention to detail and pride in workmanship. I would highly recommend them.

We hired Lasting Impressions last year to do the back half of our home windows and were overall very pleased. Their Salesman, Jeff Boshoven, is awesome, detail oriented and a great, upbeat personality. The drawback was they only do install, not after install clean up of the stucco/paint. So we had to find someone else to perform that which we felt was odd. Their customer service was great, Lori even got my windows all registered with Milgard and was a delight to work with.

Fast forward to this year and we decided to go ahead and do the front half of the house realizing pricing is going up! This time we got more bids and, while Lasting Impressions was not the cheapest, we felt comfortable with them and their great customer service. Jeff once again came out, took measurements and did all his part flawlessly! The install had issues. The guys spent all day on one window. They were banging and trying to jimmy it in so hard, they broke it. Don't understand why they just shave the frame a bit to accommodate the window. The interior detail was lacking this time too, poor caulking and touch up work. They ripped another windows screen.

The replacement window arrived and was installed, but the young man said he was not there to fix the touch up work. So we called Jeff who came over. We pointed out another window that looked odd; hard to tell because it is high up. Jeff said it needs to be repaired and would have the office get on it. We said okay and stupidly paid him, believing all would be done like before. Nope!

Lori, who we had worked with so well the first time now was nonresponsive. I had been asking about the window serial numbers so i could register them and the ripped screen and defective window. Finally, I emailed Jeff and got a reply from someone else. Appears Jeff no longer works there (shocking since he's the only one responsive). Lori sent a snarky email saying I had just sent my email on Friday and she had taken a day off. Well I had actually sent the email 10 days earlier... it all spiraled out of control. Karen stepped in and got our new windows registered, and advised Jeff had put in a repair request on the defective window prior to his departure, he also go the screen replaced.

Now that Jeff is gone and seeing how customer service has gone downhill, we do not recommend Lasting Impressions... their only priority is getting paid. Bummer because we had liked them. We are still awaiting the defective window being fixed... but Lasting Impressions is paid in full so they don't care!

Great Experience - After calling and getting a few quotes over the phone, we ended up selecting Illumination. They scheduled an in-home measurement (even arrived a few minutes early for our appt), the item arrived when they said it would arrive and then they called to schedule the install, and they did a great job on the install. Everything was seamless and both Anthony who gave me the quote over the phone and came for the measurements, and their install team, were courteous and on time. Happy with the job!

Absolutely the best place in the world to work even thru my temp agency!!! Lol thank you❤️?

SO UNPROFESSIONAL AND CANT GET IT TOGETHER!!! I have repeatedly asked to be removed from their calling list from several employees the last 2 months. I have received over 25+ calls and each time politely asked to be removed from the call list and I've heard I will have a manager remove you we just got a new system, our computers are getting updated BUT I still keep getting calls. Your Company is one I would NEVER USE OR RECOMMEND after the headache of being hassled for Windows relentlessly. Figure your new system out and when someone asked to be removed from your call list… Take them off. Simple!

This company is awful and do not provide quality customer service.