Best Custom Remodeling in Phoenix AZ

I purchased around 8 windows from Az Valley Windows and I couldn't be happier. I chose vinyl and now my house looks and feels awesome! They are professional, honest and courteous thank you!

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My homebuilder uses them to install bathroom mirrors and accessories (towel rods, toilet paper holders, etc). They weren't able to install them prior to us closing on the home and it's been a nightmare getting them to come back. First time they came the master bath mirror was cut wrong so they couldn't install. One of the installation crew stole my neighbors dog that day and refused to admit it until he was told there was video evidence of it. He left to bring the dog back and then they haven't been back.. no showing 3 appointments (12-4pm windows) now with no apology or call to reschedule. I called to verify they were coming today and was told yes but again - no show. Save yourself a headache and avoid this company!

Dustin from the Phoenix office came to our house which is a bit more then an hours drive to show and explain the windows and all the features also aided my wife and I as to which window would work best from our home. We live in an area that is always cooler the Phoenix which we get snow during the winter months. Installation was quick and the crew was very professional while doing their job. We had 8 windows replaced of various sizes and all look great. My wife is particularly happy as she won’t have clean the windows for a bit since the crew did that job before they left. The crew also left the house as clean if not cleaner then it was when they arrived. Should you need windows or doors replaced I’d suggest to look no farther. We did that shopping and Lei charged less then the “other” company was quoting us.

Thank you Dustin and crew for the great job well done.

We have an older home in Arizona and needed to replace some of the windows and doors urgently. It started with Tom Dannenbaum (design consultant) who came out and helped us see what our 2 replacement windows would be and our options for 3 new doors. The next person Chris Trujillo (project manager) came out. Once the windows and doors were made, Saul Garcia and Jonathan came out to do the installation. Overall, we are very pleased with everything.

From the professional customer service presented by Andrew, and the amazing work and service from the installers we could not be happier from other companies. Andrew knew exactly what we were looking for, professional service.

Did a roof for my business and did an amazing job. Super glad I chose a local business instead of a giant conglomerate because the personal attention jim gave to the job was worth every penny.

I locked myself out of my workshop outback, before I gave it too much thought I tried to pick the lock myself using YouTube tutorials, and ended up breaking the window to get in. Then I realized just how extensively I had damaged the lock and window by breaking in. I was so sure I'd be paying a bunch of money to a locksmith and glass repair company to get them fixed, that when my brother told me about a shop that did both I was so relieved. I thought it'd cost an arm and a leg to get them done separately so I figured if I could save one or the other by using a2z service pros, I then it'd worth it.

Let me just say that the technician was very kind and didn't even laugh, (despite a hilarious situation) and got the window fixed and the lock replaced in no time. I barely felt a dent in my wallet and I will be contacting them anytime I need handyman! They really do provide services from A to Z!

The installed new windows and the quality is good.

Dan & Kage did a great job installing my sliding door. This is the second sliding door that they’ve installed for me and I am more than pleased with the quality of work and the doors themselves.

Tony from Handyman Connections is just such a great guy. He is really personable, showed up right on time, was a thorough professional and was in and out in 10 min after fixing a shower head that wasn’t working properly for over a year. I highly recommend him and this service. 10/10

We had Optum home solutions remove and replace the windows in our home. Their installer’s Drake and Chase were very professional and did a fantastic job.

Will not honor refund, even after they assured us we would get a refund. I’m still scratching my head about this apparent bait and switch they pulled on me. Fortunately there are other options; Home Depot, Discount Door and Trim, just to name a couple.

We had broken a window during a remodel and had to have it replaced. We chose them in October 2020 as the sales person said they could do it quickly since he has an order with a builder, and to make sure everything matches in the space since they had aluminum frames, we ordered 5 total windows and a double sliding door to replace a window and a door. In late January/early February they were finally out to do it as they had some issues with the manufacturer getting them windows, and there was no communication from RemodAZ with updates until we started to hound them. 12 weeks after anticipating 8 weeks, and had to put our flooring install on hold since the door changed the wall line a bit.

The installation was a horrible 5 day ordeal, shoddy new framing work leaving doors and windows being out of plumb/tweaked so they are really hard to open and close, my family won't even use one side of the slider. They also broke the new window during install which was the replacement for the one we broke that started this all, but they assured me they ordered the window on the spot, there are gaps in the aluminum frames on some of the windows and the paint is horrible. These windows and doors seemed to miss Quality Control altogehter. About a month after install, they sent someone out from the glass company who confirmed they were installed incorrectly, but just sprayed some silicon lubricant and did no thing with the frame elements that were supposed to be replaced with the slider due to paint defects and operation, nor the broken glass. Then nothing from them until May when Anna let me know they could not get the aluminum any longer which is months after it was ordered, but could replace in Vinyl. I told her they would all need to be replaced to match, but she couldn't respond as she was just the messenger, I asked to talk to someone who could actually make decisions for the company.

Continued silence for another month, then I get a message from Anna saying Tammy is coming out with the glass guy to finish on June 16'th, which was confirmed between 10 and 1, and on the 16th no one came out - no call no show. We were home so this was not a missed connection. On June 22nd I get a message from Anna threatening to take me to court for not being able to finish. I still don't have my kitchen together since the window still needs to be replaced. They have made no effort on their end and don't come out when they 'confirmed' they would. I reiterated that they need to have someone. I had to fix problems they created by not doing the drywall and electrical work correctly. I replied to the text saying someone who can make decisions would need to contact me, now in text as clearly everything should be in writing, and no response yet.

I would not recommend RemodAZ, my house is still not done and we still have a broken window, but they are constantly delaying and now threatening when this 8 week project turned into 9 months, all for 5 windows and a door.