Best Replace in Phoenix AZ

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General Manager Kirk came out to see about the mirror. He is going to replace it and is true to his word. The problem is solved and I highly recommend Auto Glass Clinic. Call them for any window repair needs.

I locked myself out of my workshop outback, before I gave it too much thought I tried to pick the lock myself using YouTube tutorials, and ended up breaking the window to get in. Then I realized just how extensively I had damaged the lock and window by breaking in. I was so sure I'd be paying a bunch of money to a locksmith and glass repair company to get them fixed, that when my brother told me about a shop that did both I was so relieved. I thought it'd cost an arm and a leg to get them done separately so I figured if I could save one or the other by using a2z service pros, I then it'd worth it.

Let me just say that the technician was very kind and didn't even laugh, (despite a hilarious situation) and got the window fixed and the lock replaced in no time. I barely felt a dent in my wallet and I will be contacting them anytime I need handyman! They really do provide services from A to Z!

Had them replace a handful of windshields over the span of two or three years. Was always easy to deal with until I needed a chip repair, which should have been covered under their warranty.

Once they have to do something free is when you no longer get good service. They made it extremely difficult to reach their “repair” department with long hold times, then always wanted my insurance info for what should be free under warranty.

In the past year I have asked them to take me off their list at least four or five times, yet they keep calling. Just now I received another call, told the lady the same thing and she laughed at me. Not two minutes later another guy called and laughed when I asked for a supervisor.

The joke is they are violating the do not call registry. Keep calling, it’s only $11,000 per call from here forward…

Preferred Home did an excellant install on 7 windows at my home. They masked inside the home to prevent dust from coming inside . The work was professional with attention to detail and pride in workmanship. I would highly recommend them.

Excellent work on my build. The vehicle had a complete respray and he removed and installed glass. Would recommend to anyone!

We had new doors installed in our family room and master bedroom leading out to our patio which covered the width of each room.
We worked with Steve and he was there throughout the installation and afterwards.
We are very satisfied with the whole process and Steve helped make it a pleasant experience. He is honest and reliable and I highly appreciated his experience and work ethic.

I had a bad experience with this company due the fact that they went to the wrong location and then to top off and they came the next day they didn't have the correct windshield which I don't understand. I feel like if you have to be professional and you have a great customer service or everyone saying go with this company. But then it turns out that you wasted your whole 2 days for a disappointment experience. Thanks a lot. ??

Great experience as always! I've had three cars done with this company!

I was very satisfide with the work that this shop did to my car. I would recomend M and R Auto Glass to anyone looking for great work at great prices.
Muy bien trabajo y barato.

The manager was very helpful in assisting us with our insurance claim and made the process painless. He and his crews were always courteous and professional. We are getting many positive complements on our new roof and gutters. I would work with them again!

Got a new door and these guys were amazing!!!!!

I took a car with a broken moon roof guy quoted took him a complete roof with rails came back and he just glued it on never called me to tell me he was going to glue it on and didn’t lower the price..

Does not return calls or text messages to finish the job here at our house. Missing bug screens and damaged sash. Been trying to get this completed for over 6 months. Would never use again or recommend.

Good service and great prices!.

Terrible Experience the guy that replaced the window didn't put the correct window or tint. Never once mentioned he would have a problem doing the job. Took advantage of the situation and did not return as he said he would to fix his mistake. Very dishonest company I would be very cautious. This can be perceived as misleading, deceptive and can be considered False advertisement. ? I think your company should do a bit more research before conducting business.

Sears Home Improvement Windows & Doors first major installment was a disaster from day one... and continued to be that way months later! There were many things not done correctly including damage to my wall and floors, and a door lock that didn't work because it wasn't installed properly. Sears was horrible about fixing these numerous problems. When I requested another installer to inspect the job they sent me someone that had no experience at installing so errors in workmanship were not caught or corrected. When I had my 2nd/last installation the new company found another problem that I didn't know about (the patio doors weren't properly sealed) and after my repoting it... they corrected this other installation company's mistake. I still have no idea if there are other installation problems because no one has inspected the first installation. (NOTE : The second installation company Sears hired for my last patio door was excellent.)

I have called them over and over no response

We had broken a window during a remodel and had to have it replaced. We chose them in October 2020 as the sales person said they could do it quickly since he has an order with a builder, and to make sure everything matches in the space since they had aluminum frames, we ordered 5 total windows and a double sliding door to replace a window and a door. In late January/early February they were finally out to do it as they had some issues with the manufacturer getting them windows, and there was no communication from RemodAZ with updates until we started to hound them. 12 weeks after anticipating 8 weeks, and had to put our flooring install on hold since the door changed the wall line a bit.

The installation was a horrible 5 day ordeal, shoddy new framing work leaving doors and windows being out of plumb/tweaked so they are really hard to open and close, my family won't even use one side of the slider. They also broke the new window during install which was the replacement for the one we broke that started this all, but they assured me they ordered the window on the spot, there are gaps in the aluminum frames on some of the windows and the paint is horrible. These windows and doors seemed to miss Quality Control altogehter. About a month after install, they sent someone out from the glass company who confirmed they were installed incorrectly, but just sprayed some silicon lubricant and did no thing with the frame elements that were supposed to be replaced with the slider due to paint defects and operation, nor the broken glass. Then nothing from them until May when Anna let me know they could not get the aluminum any longer which is months after it was ordered, but could replace in Vinyl. I told her they would all need to be replaced to match, but she couldn't respond as she was just the messenger, I asked to talk to someone who could actually make decisions for the company.

Continued silence for another month, then I get a message from Anna saying Tammy is coming out with the glass guy to finish on June 16'th, which was confirmed between 10 and 1, and on the 16th no one came out - no call no show. We were home so this was not a missed connection. On June 22nd I get a message from Anna threatening to take me to court for not being able to finish. I still don't have my kitchen together since the window still needs to be replaced. They have made no effort on their end and don't come out when they 'confirmed' they would. I reiterated that they need to have someone. I had to fix problems they created by not doing the drywall and electrical work correctly. I replied to the text saying someone who can make decisions would need to contact me, now in text as clearly everything should be in writing, and no response yet.

I would not recommend RemodAZ, my house is still not done and we still have a broken window, but they are constantly delaying and now threatening when this 8 week project turned into 9 months, all for 5 windows and a door.